Oase InScenio FM-Master WLAN Dimensions

FAQs about InScenio FM-Master WLAN
Online version 2.0
1) What is the stan ar passwor (factory efault) for the FM-Master WLAN?
oase1234
2) Direct connection to the FM-Master WLAN (Access Point mo e) exists. The in icator lamp
is continuously illuminate green. Why is the range limite ?
-Please note that according to the operating manual the maximum range is 80 m.
-Please ensure that the WLAN antenna is mounted correctl .
-Point the FM-Master or the WLAN antenna in the direction of the mobile end device to
ensure an optimal connection.
-Sources of strong wireless signals in the immediate vicinit can affect the range; change
the WLAN channel under Settings. The selected wireless channel should have as little
traffic as possible.
-Please check the following: Is there a natural obstacle that has grown? Have ou made
structural modifications that could block the signal?
3) A router connection is not possible. How can I establish a connection?
Please note: The SSID (network name) of the router must contain no quotation marks ("”).
The WLAN antenna must be mounted correctl .
Please check the following:
3.1 How far is the distance between the router or repeater and FM-Master WLAN?
The indicator lamp flashes slow ellow (2 s on / 1 s off) (Meaning: searching for a router
within range). Please note that according to the operating manual the maximum range is
80 m.
Point the FM-Master or the WLAN antenna in the direction of the router to ensure an
optimal connection.
3.2 Why is the FM-Master not connectin to the router, even thou h I have not exceeded the
maximum ran e?
See also 3.10
The indicator lamp flashes slow green or ellow: The range to the router ma be near the
limit (indicator lamp flashes slow green) or the distance is too great (indicator lamp flashes
slow ellow, searching for a router within range). See 3.1
Please note that interference (such as other wireless users, differences in elevation or other
obstacles) in the vicinit can weaken the WLAN signal.
1. Reduce distance between FM-Master and router.
2. Use a commerciall available repeater
3.3 Are there other stron sources of wireless si nals nearby?
You ma need to change the WLAN channel in the router to a channel with less wireless
traffic (please refer to the operating manual for the router).
3.4 Is a repeater bein used?

It is possible that the router and repeater are not entirel compatible.
1. Operate the s stem without a repeater and reduce the distance between the router and
FM-Master.
2. Use a different name than the router name for the network name (SSID) of the repeater.
3.5 Does the connection work when the FM-Master is in the immediate vicinity of the router?
See 3.1 and 3.2
If not: see 3.10 and 4
3.6 Why can I suddenly no lon er control the FM-Master?
Please check the following: Is there a natural obstacle that has grown? Have ou made
structural modifications that could block the signal?
Did ou conduct a router firmware update?
See 3.10, otherwise see 3.2, 3.3
3.7 Why does the FM-Master no lon er work after a firmware update?
What status does the indicator lamp show?
Red: There ma have been a problem with the firmware update. Re-execute the firmware
update.
To do so:
1. Unplug the power plug
2. With the service pin, press the service button and keep it depressed
3. While the service button is pressed, reconnect the FM-Master with the power plug until
the indicator lamp is rapidl flashing ellow. You can now repeat the firmware update.
If the indicator lamp flashes slow ellow (2 s on / 1 s off): The router was not found. See 3.1 /
3.2 / 3.3
3.8 Wh does the firmware update repeatedl fail?
Have ou connected an EGC cable to additional devices?
Please remove the EGC cable for the update process and run it again.
If the update aborts once again, unscrew the WLAN antenna and repeat the update
procedure.
Alternativel , if present ou can execute the update using a tablet.
3.9 Which app version is installed?
Check whether a new version is available in the App Store/Pla Store. If so, please update!
3.10 Why does the FM-Master no lon er connect to my router, althou h it was workin
before?
It is possible that the WLAN 802.11b standard was automaticall deactivated during a router
firmware update. The 802.11 b standard must be supported. Activate the standard in the
router settings. Refer to the router manufacturer's operating manual. Example: FritzBox 7490
/ 7390 (firmware version 6.5/6.51)
1 Activate WLAN 802.11b stan ar
1. Click "WLAN” in the user interface.
2. In the "WLAN” menu, click "Wireless channel”.
3. Activate the option "Configure wireless channel settings”.
4. Click "Additional settings”.
5. In the drop-down list "WLAN-Standard 2.4-GHz” select the standard "802.11n+g+b”.
6. Click "Appl ” to save our settings.

Now the WLAN connection will be established.
3.11 Why is the connection interrupted occasionally? The app indicates offline. See 3.1; 3.2
and 3.3
4) How can I reset the FM-Master to the factory settings?
4.1 Reset network settin s:
Use the service pin to press the service button for 5-8 seconds until the intermittent tone
sounds. Afterwards, the network settings will be reset to the factor settings. The FM-
Master reboots in Access Point mode with the default password oase1234. Entries in the
device librar and in the timer are retained.
4.2 Factory reset:
Use the service pin to press the service button for about 15 seconds until a continuous
tone sounds. Afterwards, the FM-Master will be reset to the condition at the time of
deliver . All passwords, entries in the device librar and in the timer will be deleted.
5) I forgot my passwor . How can I connect to the FM-Master?
See 4.
6) Why is the evice list su enly elete ?
A firmware update has been executed. For an update to a new firmware version number,
that is greater than V10.0, the device list will be deleted once. This onl occurs if the
firmware version was previousl lower than V10.0, and it onl occurs once. Please add the
connected devices again.
7) Why oes the evice list at specific point su enly isplay the characters as encrypte ?
Please completel reset the FM-Master WLAN once. See point "Resetting to factor settings"
in the operating manual, or see above under point 4.2.
8) Why oes E003 appear in the isplay?
A firmware update has been executed. Please completel reset the FM-Master WLAN once.
See point "Resetting to factor settings" in the operating manual, or see above under point
4.2.
9) Why oes the connecte pump run at 100% capacity, even though I have set it to 50%?
Either the EGC connection (via EGC cable) has been interrupted or the FM-Master WLAN no
longer has power. Please restore the EGC connection to the devices or restore the power
suppl of the FM-Master WLAN. When this has been done the devices will again run with the
previousl set values.
If this setting is not desired, please connect the pumps to the power suppl on the FM-
Master WLAN. Now if the power on the FM-Master fails the pump will come to a standstill.
When the power is flowing again, the pump will again run at the previousl set value.
10) Why oes the rum filter controller show a negative value in the APP?
A total of more than 40000 rinsing processes have been recorded b the drum filter
controller. This error will be corrected through a future firmware update. In the future it will
be possible to install a ProfiClear update with the FM-Master app.

11) Why can only one AquaMax Eco Expert can be a e to the evice list an why not several
AquaMax Eco Expert pumps 21000/26000?
The first generation of the AquaMax Eco Expert pumps with serial numbers ending in 4, 5, or
6 must not be operated together within one s stem. These devices are not EGC-compatible.
One of these pumps can be operated together with other EGC devices.
12) The app oes not fin my AquaMax Titanium 30000, or it isplays incorrect values – why?
Drum filters have a serial number with 16 digits. If the number of digit positions 7 to 12 is less
than 878, or if an AquaMax Eco Expert or AquaMax Eco Titanium 50000 pump with a serial
number ending in 4, 5 or 6 are involved, these devices should be connected as the last EGC
product in the s stem – possibl without terminating resistor.