Oce ColorWave 500 User manual

Operation guide
Océ ColorWave 500

Copyright
Copyright 2016 Océ.
No part of this publication may be reproduced, copied, adapted or transmitted, transcribed,
stored in a retrieval system, or translated into any language or computer language in any form or
by any means, electronic, mechanical, optical, chemical, manual, or otherwise, without the prior
written permission of Océ.
OCÉ MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THE CONTENTS OF THIS
PUBLICATION, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING
WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT. OCÉ SHALL NOT BE
LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR
LOSSES OR EXPENSES RESULTING FROM THE USE OF THE CONTENTS OF THIS PUBLICATION.
Océ reserves the right to revise this publication and to make changes from time to time in the
content hereof without obligation to notify any person of such revision or changes.
Edition 2016-06 US

Trademarks
Océ and Océ ColorWave are registered trademarks of Océ.
Adobe®, Acrobat®, Reader® are registered trademarks of Adobe® Systems Incorporated.
Microsoft®, Windows®, Windows XP®, Windows Server 2003®, Windows Vista® , Windows Server
2008®, Windows 7®, Windows 8® and Windows 10® are either registered trademarks or
trademarks of Microsoft® Corporation in the United States and/or other countries.
Mozilla ® and Firefox® are registered trademarks of Mozilla® Systems Incorporated.
PostScript® 3™ is a registered trademark of Adobe® Systems Incorporated.
“QR Code” is a registered trademark of DENSO WAVE INCORPORATED.
PlanWell® Collaborate is a registered trademark of ARC™ Document Solutions.
Products in this publication are referred to by their general trade names. In most, if not all cases,
these designations are claimed as trademarks or registered trademarks of their respective
companies.

Contents
Chapter 1
Introduction.......................................................................................................................11
Notes for the reader....................................................................................................................................... 12
Available documentation...............................................................................................................................14
Chapter 2
Get to Know the Printing System................................................................................... 17
Introduction.....................................................................................................................................................18
The Océ ColorWave 500 printing system ..............................................................................................18
Connect your Printing System...................................................................................................................... 19
Printer working area (Footprint)............................................................................................................. 19
Connect the mains supply cable and the network cable...................................................................... 20
Switch on the printing system................................................................................................................21
Turn off the printing system................................................................................................................... 22
Move the system .....................................................................................................................................24
The Hardware................................................................................................................................................. 28
The components of the printer (front)....................................................................................................28
The components of the printer (back)....................................................................................................30
The media drawer ...................................................................................................................................31
The user panel: Océ ClearConnect......................................................................................................... 32
The components of the scanner (optional)............................................................................................33
The delivery destination..........................................................................................................................35
Select the finishing device configuration........................................................................................ 37
The folding device (optional).................................................................................................................. 38
Switch the folding device to manual operation and back..............................................................38
The take-up module (optional)................................................................................................................40
Configure the Roll-to-roll mode........................................................................................................40
The Océ Delivery Tray (optional)............................................................................................................41
Correct use of the Océ Delivery Tray............................................................................................... 41
Workflow of the Océ ClearConnect user panel............................................................................................ 42
The home screen......................................................................................................................................42
The job queue and the system menu.....................................................................................................44
Presets, templates and advanced settings.............................................................................................46
Job preview..............................................................................................................................................47
The cloud.................................................................................................................................................. 48
Chapter 3
Define your Workflow with Océ Express WebTools..................................................... 49
Getting Started............................................................................................................................................... 50
Océ Express WebTools............................................................................................................................50
Set the security settings for Microsoft Internet Explorer .....................................................................51
Set the security settings for Mozilla Firefox.......................................................................................... 52
Set another language for Océ Express WebTools................................................................................ 53
The job states........................................................................................................................................... 54
The system monitor ................................................................................................................................55
Define the defaults......................................................................................................................................... 57
About the default settings in Océ Express WebTools...........................................................................57
How to edit a setting................................................................................................................................58
View and check the settings ...................................................................................................................59
Contents
5

Save the settings in a file ....................................................................................................................... 60
Load the settings from a file .................................................................................................................. 61
Restore the factory defaults ................................................................................................................... 62
Set the print job default settings ........................................................................................................... 63
Set the copy job default settings ........................................................................................................... 66
Set the scan job default settings ............................................................................................................67
Configure the Smart Inbox settings..............................................................................................................68
The Smart Inbox and the queue concept...............................................................................................68
The Smart Inbox in the Jobs tab............................................................................................................ 69
Create and open a Smart Inbox..............................................................................................................71
Close or delete a Smart Inbox.................................................................................................................74
Configure the job management settings............................................................................................... 75
Configure the network and security settings............................................................................................... 76
Configure the network settings in Océ Express WebTools.................................................................. 76
Set the link speed and duplex mode......................................................................................................77
User roles and authorizations.................................................................................................................78
Log in as an authorized user...................................................................................................................79
Change the password for authorized users...........................................................................................80
Shut down or restart the system............................................................................................................ 81
Enable user authentication......................................................................................................................82
Enable Access control .............................................................................................................................83
Access control and IPsec settings...........................................................................................................84
Enable or disable the e-shredding function...........................................................................................85
Select the e-shredding algorithm........................................................................................................... 86
Specify the number of overwrite passes............................................................................................... 87
Remote security....................................................................................................................................... 88
Generate a new CA-signed certificate....................................................................................................89
Import a CA-signed certificate: Import the root certificate ..................................................................91
Import a CA-signed certificate: Import the intermediate certificate.................................................... 92
Import a CA-signed certificate................................................................................................................ 93
Import a CA-signed certificate: Check and import the root certificate................................................ 94
Configure the Presets.....................................................................................................................................95
What you need to know about presets ................................................................................................. 95
Set the default copy preset .................................................................................................................... 96
Configure the custom copy preset ........................................................................................................ 97
Set the default print preset .....................................................................................................................98
Configure the custom print preset .........................................................................................................99
Make a custom preset available on the user panel.............................................................................100
Configure the locations................................................................................................................................101
Configure your locations.......................................................................................................................101
Enable or disable USB...........................................................................................................................102
Enable and edit the Home folder..........................................................................................................103
Enable PlanWell Collaborate (optional)............................................................................................... 104
Create an external location................................................................................................................... 105
Set a default external location ............................................................................................................. 107
Set a default print destination...............................................................................................................108
Troubleshoot the creation of an FTP external location (after an error message).............................109
Troubleshoot the creation of an SMB external location (after an error message)...........................112
Troubleshoot the creation of a WebDAV external location (after an error message)......................114
Configure the printer settings..................................................................................................................... 115
Configure the regional settings ........................................................................................................... 115
Configure the user session time-out.................................................................................................... 116
Configure the working hours................................................................................................................ 117
Configure the energy save modes .......................................................................................................118
Configure the media request time-out ................................................................................................119
Configure the pen settings....................................................................................................................120
Configure the Roll-to-roll mode in Océ Express Webtools.................................................................121
Configure the Templates............................................................................................................................. 122
Fold and Scan templates ......................................................................................................................122
Create a new template...........................................................................................................................123
Contents
6

Delete all templates............................................................................................................................... 124
Export templates....................................................................................................................................125
Import templates....................................................................................................................................126
Restore the factory defaults of the templates......................................................................................127
Enable or disable scan templates.........................................................................................................128
Configure the Finishing settings................................................................................................................. 129
Set the Océ Finishing Assistant ........................................................................................................... 129
Fold settings........................................................................................................................................... 130
Optimise the print quality and print productivity...................................................................................... 133
Set the print quality............................................................................................................................... 133
Set the long plot mode..........................................................................................................................134
Set the automatic roll switch................................................................................................................ 135
Set the spool threshold......................................................................................................................... 136
Set the rotation mode............................................................................................................................137
Set the alignment mode .......................................................................................................................138
Set the Adobe® PDF Print Engine........................................................................................................ 139
Set transparency flattening for PDF..................................................................................................... 140
Set the Océ Print Assistant Behavior ...................................................................................................141
Optimize the print productivity.............................................................................................................142
Optimize the Color management settings..................................................................................................143
What is Color management?.................................................................................................................143
What is an input profile / standardization? ......................................................................................... 144
What is Color feel?.................................................................................................................................147
What are Rendering intents?.................................................................................................................148
Definition of rendering intents....................................................................................................... 148
Rendering intent: Perceptual (photo) ............................................................................................149
Rendering intent: Saturation (business graphics)........................................................................ 150
Rendering intent: Relative colorimetric ........................................................................................ 151
Rendering intent: Absolute colorimetric........................................................................................152
What is an output profile?.....................................................................................................................153
Color management settings in Océ Express WebTools..................................................................... 154
Color management settings and job submission .............................................................................. 155
Priorities in the color management settings .......................................................................................157
Color management settings for HP-GL, HP-GL/2 and HP-RTL files................................................... 159
Color management settings for TIFF and JPEG files (RGB input)..................................................... 160
Color management settings for TIFF and JPEG files (CMYK input).................................................. 161
Color management settings for PostScript files (RGB input) ............................................................162
Color management settings for PostScript and PDF files (CMYK input)...........................................163
Color management settings for PDF files (RGB input) ...................................................................... 164
Color management settings for PDF files (CMYK input).................................................................... 165
Color management settings for PDF files (Gray input).......................................................................166
Manage media..............................................................................................................................................167
What is a media profile? .......................................................................................................................167
Configure the media profiles ............................................................................................................... 168
Install a media profile ........................................................................................................................... 169
Create a custom media size.................................................................................................................. 170
Configure the media sizes.....................................................................................................................171
Configure Mobile Printing and Scanning................................................................................................... 172
Océ Mobile WebTools........................................................................................................................... 172
Configure Océ Express WebTools settings for a mobile connection................................................ 174
Generate the Quick Response Card......................................................................................................175
Connect your mobile device to Océ Mobile WebTools ..................................................................... 176
Chapter 4
Use the Printing System................................................................................................ 177
How to feed an original................................................................................................................................178
How to auto-feed an original.......................................................................................................................179
How to use the carrier sheet........................................................................................................................180
How to cut the media in roll-to-roll mode.................................................................................................. 181
Contents
7

Print Jobs - Job submission tools...............................................................................................................182
Use Océ Publisher Express to send a print job................................................................................... 182
Use the Smart Inbox to send a print job..............................................................................................184
Use Océ Publisher Select 2 to send a print job................................................................................... 185
Use the Océ Wide format Printer Driver for Microsoft® Windows® to send a print job.................187
Use the Océ PostScript® 3 Driver to send a print job.........................................................................189
Use Océ Publisher Mobile to send a print job.....................................................................................190
Print from your mobile device.............................................................................................................. 192
Use FTP to send a print job...................................................................................................................193
Use LPR to send a print job...................................................................................................................194
Use the cloud to send a print job..........................................................................................................195
Use the home folder to send a print job.............................................................................................. 196
Troubleshoot print job submission...................................................................................................... 197
Print Jobs...................................................................................................................................................... 198
Do a default print job ............................................................................................................................198
Direct print .............................................................................................................................................200
Print from a USB key............................................................................................................................. 201
Print presets on the user panel.............................................................................................................202
The Image preset for print jobs............................................................................................................ 203
Advanced settings for print jobs...........................................................................................................204
Copy Jobs..................................................................................................................................................... 209
Do a default copy job ............................................................................................................................209
Copy presets on the user panel............................................................................................................ 210
The Image preset for copy jobs............................................................................................................ 211
Advanced settings for copy jobs.......................................................................................................... 212
Recommended settings for copy jobs..................................................................................................220
The original type.................................................................................................................................... 222
Make a half size copy.............................................................................................................................224
Make a copy and add a strip................................................................................................................. 225
Make a copy and remove a strip...........................................................................................................226
Make a copy of a specific area of an original...................................................................................... 227
Make a copy and remove a specific area of an original..................................................................... 228
Make a copy and scale to another size.................................................................................................229
Make a copy of a dark original (Diazo).................................................................................................230
Make a copy of an original with highlighted colors............................................................................231
Copy by set.............................................................................................................................................232
Scan Jobs......................................................................................................................................................233
Do a default scan job ............................................................................................................................ 233
Scan templates on the user panel........................................................................................................ 234
Advanced settings for scan jobs...........................................................................................................235
Advised settings for scan jobs..............................................................................................................241
The original type.................................................................................................................................... 243
File type...................................................................................................................................................245
Make a scan and remove a strip...........................................................................................................247
Scan to a USB key..................................................................................................................................248
Scan to the home folder........................................................................................................................249
Save a scanned document on your mobile device............................................................................. 250
Pause, resume, or stop an active job..........................................................................................................251
Clear the system...........................................................................................................................................252
Chapter 5
Maintain the Printing System........................................................................................253
Update your System.................................................................................................................................... 254
Update the software.............................................................................................................................. 254
Update the system software on the user panel...................................................................................255
Update the system software in Océ Express WebTools.....................................................................256
Install the system patches in Océ Express WebTools.........................................................................257
Replace the Media........................................................................................................................................258
The media drawer .................................................................................................................................258
Contents
8

Remove a media roll..............................................................................................................................259
Unpack the media roll............................................................................................................................262
Load a media roll................................................................................................................................... 264
Media types............................................................................................................................................ 268
Media sizes............................................................................................................................................. 270
Refill the Toner............................................................................................................................................. 272
Replace the toner cartridge ..................................................................................................................272
Replace the maintenance tray ..............................................................................................................275
Maintain the Scanner...................................................................................................................................279
Clean the scanner...................................................................................................................................279
Calibrate the scanner.............................................................................................................................281
Chapter 6
License Management..................................................................................................... 283
Introduction to license management..........................................................................................................284
Check your licenses......................................................................................................................................285
Save the currently active licenses ..............................................................................................................286
Get a new license file................................................................................................................................... 287
Activate a new license..................................................................................................................................288
Chapter 7
Account Management.................................................................................................... 289
Introduction to Account Management........................................................................................................290
Enable account management in Océ Express WebTools......................................................................... 291
An overview of Océ Account Center...........................................................................................................292
Océ Account Console ®............................................................................................................................... 293
Introduction to Océ Account Console.................................................................................................. 293
Summary of Océ Account Console...................................................................................................... 294
Accounting workflow.............................................................................................................................296
Workflow on the printer..................................................................................................................296
Chapter 8
Solve Problems............................................................................................................... 297
How to solve problems with jobs............................................................................................................... 298
Clean the print surface.................................................................................................................................299
Clear an original jam in the scanner...........................................................................................................302
Disconnect the network cable and the mains supply cable......................................................................303
Event messages............................................................................................................................................304
Settings in case of errors.......................................................................................................................306
Print a demo print.........................................................................................................................................308
Print a test print............................................................................................................................................ 309
Chapter 9
Support............................................................................................................................ 311
Counter history.............................................................................................................................................312
Audit log........................................................................................................................................................313
Remote Service: configure the proxy......................................................................................................... 314
Remote Service: check the connection.......................................................................................................315
Remote Service: allow remote assistance..................................................................................................316
Chapter 10
Contact.............................................................................................................................317
Downloads and support for your product..................................................................................................318
Reader's comment sheet............................................................................................................................. 319
Index.................................................................................................................................321
Contents
9

Contents
10

Chapter 1
Introduction

Notes for the reader
Introduction
This manual helps you to use the Océ ColorWave 500. The manual contains a description of the
product and guidelines to use and operate the Océ ColorWave 500.
Definition
Attention Getters
Parts of this manual require your special attention. These parts can provide the following:
• Additional general information, for example information that is useful when you perform a
task.
• Information to prevent personal injuries or property damage.
Typography used in this manual
Overview of the characters and the special fonts
Text display Indicates
[text between square brackets] Button, feature or value of the Océ ColorWave 500 user inter-
face.
< text between angle brackets > Key on your keyboard.
'text between quotes' Feature or value of the Windows operating system.
text displayed with Cou-
rier font
e.g. %windir%\sys-
tem32\mspaint.exe
Path from your Windows operating system or from a soft-
ware application.
Symbols used in this manual
The following symbols are used in this manual to explain procedures, restrictions, handling
precautions, and instructions that must be observed for safety.
Overview of the attention getters
Word Icon Indicates
WARNING Indicates a warning concerning operations that may
lead to death or injury to persons if not performed
correctly. To use the machine safely, always pay at-
tention to these warnings. 4
Notes for the reader
12 Chapter 1 - Introduction

Word Icon Indicates
CAUTION General hazard
Indicates a caution concerning operations that may
lead to injury to persons if not performed correctly.
To use the machine safely, always pay attention to
these cautions.
This indication has several icons that warn against
various hazards. The icons are shown below.
Hot surface
Electric shock
Moving parts
Laser beam
IMPORTANT Indicates operational requirements and restrictions.
Be sure to read these items carefully to operate the
machine correctly and to avoid damaging the ma-
chine or property.
NOTE Indicates a clarification of an operation or contains
additional explanations for a procedure. Reading
these notes is highly recommended.
Indicates an operation that must not be performed.
Read these items carefully and make sure not to
perform the described operations.
The use of heat-resistant gloves is mandatory when
you carry out the actions concerned.
The use of eye protection is mandatory when you
carry out the actions concerned.
The use of protective clothing is mandatory when
you carry out the actions concerned.
The use of safety footwear is mandatory when you
carry out the actions concerned.
Safety information
Before using this Océ product, make sure that you read and understand the safety information
which is part of the user documentation. You can download the safety information via "http://
downloads.oce.com" or, if applicable, find it on the user documentation CD/DVD that is delivered
together with the machine or obtain the safety information from your local Océ representative. To
avoid potential hazards, maintenance is strictly preserved to properly qualified and trained
service technicians.
Notes for the reader
Chapter 1 - Introduction 13

Available documentation
Introduction
This manual is part of a complete documentation set. The following table shows a complete
overview of the available documentation.
NOTE
For up-to-date documentation, visit the Océ downloads page on the Internet and find all the
information for your printer.
Available documentation
Documentation Availability
User Manual - Operation guide • On the download website under the product
name ( "http://downloads.oce.com" ).
Available as a PDF file in multiple languages.
Online Help - Océ Express WebTools • Embedded in the application
Available in multiple languages.
User manual - Safety guide • On the download website under the product
name ( "http://downloads.oce.com" ).
Available as a PDF file in multiple languages.
Quick Reference Guide for the use of Océ
Mobile WebTools
• On the download website under the product
name ( "http://downloads.oce.com" ).
Available as a PDF file.
Océ Large Format Systems Connectivity -
Administration guide
• On the download website under the product
name ( "http://downloads.oce.com" ).
Available as a PDF file in English only.
Océ PlotWave-ColorWave Systems Secur-
ity - Administration guide
• On the download website under the product
name ( "http://downloads.oce.com" ).
Available as a PDF file in English only.
Available documentation Océ Wide format Printer Driver for Microsoft ® Windows®
Documentation Availability
User guide • On the download website under the product
name ( "http://downloads.oce.com" ).
Available as a PDF file in multiple languages.
Online Help • Embedded in the application
Available in multiple languages.
Available documentation Océ PostScript® 3 Driver
Documentation Availability
Installation guide • On the download website under the product
name ( "http://downloads.oce.com" ).
Available as a PDF file in multiple languages. 4
Available documentation
14 Chapter 1 - Introduction

Documentation Availability
Online Help • Embedded in the application
Available in multiple languages.
Available documentation Océ Publisher Select
Documentation Availability
User guide - Océ Publisher Select • On the download website under the product
name ( "http://downloads.oce.com" ).
Available as a PDF file in multiple languages.
Online Help • Embedded in the application
Available in multiple languages.
Available documentation
Chapter 1 - Introduction 15

Available documentation
16 Chapter 1 - Introduction

Chapter 2
Get to Know the Printing System

Introduction
The Océ ColorWave 500 printing system
Introduction
The Océ ColorWave 500 is a wide format TonerPearl printer that uses the patented Océ
CrystalPoint technology.
Illustration
The main components of the Océ ColorWave 500 printing system
Component Description / Function
The Océ ColorWave 500 The Océ ColorWave 500 creates the printed output. With the
integrated Océ Scanner Express (optional) you can also per-
form copy and scan jobs. Use the Océ ClearConnect multi-
touch user panel to easily configure and submit your jobs.
Océ Express WebTools Océ Express WebTools provide multiple users a remote view
on the system and control on the system's workflow, without
any need to install software.
The [System administrator] or the [Key operator] can also use
Océ Express WebTools to configure the system and fine-tune
the system to optimally fit the customer's company workflow
and processes.
Introduction
18 Chapter 2 - Get to Know the Printing System

Connect your Printing System
Printer working area (Footprint)
The Océ ColorWave 500 requires a floor space / working area of at least 3100 mm x 2260 mm, or
122 inch x 89 inch.
500mm / 19.7”
2260mm / 89”
3100mm / 122”
500mm / 19.7”2100mm / 82.6”500mm / 19.7”
775mm / 30.5”
1260mm / 49.6”
500mm / 19.7” 485mm / 19.1”
Connect your Printing System
Chapter 2 - Get to Know the Printing System 19

Connect the mains supply cable and the network cable
Procedure
IMPORTANT
Make sure the power switch [A] is in 'off' position.
1. Lift the protection cover up [B].
A
B
C
2. Plug the mains supply cable into the power connection at the back of the printer [C].
3. Plug the other side of the mains supply cable into the wall socket.
4. Make sure one end of the network cable is connected to your company network.
5. Plug the other end of the network cable into the network connection at the left back of the printer
[D] , to connect the printer to your company network.
D
Connect the mains supply cable and the network cable
20 Chapter 2 - Get to Know the Printing System