Oki OKIFAX 4550 User manual

English
User’s Guide
GB4550.book Page i Wednesday, June 14, 2000 9:21 PM

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ii
Every effort has been made to ensure that the information in this
document is complete, accurate, and up-to-date. The manufacturer
assumes no responsibility for the results of errors beyond its control. The
manufacturer also cannot guarantee that changes in software and
equipment made by other manufacturers and referred to in this guide will
not affect the applicability of the information in it. Mention of software
products manufactured by other companies does not necessarily
constitute endorsement by the manufacturer.
Copyright © 2000. All rights reserved.
Energy Star is a trademark of the United States Environmental Protection
Agency
This product complies with the requirements of the
Council Directives 89/336/EEC (EMC), 73/23/EEC
(LVD) and 1999/5/EC (R&TTE), as amended where
applicable, on the approximation of the laws of the
member states relating to Electromagnetic
Compatibility, Low Voltage and Radio &
Telecommunications Terminal Equipment.
Energy Star
As an Energy Star Partner, the manufacturer has
determined that this product meets the Energy Star guide-
lines for energy efficiency.
GB4550TOC.fm Page ii Friday, June 16, 2000 9:13 AM

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Table of contents
Table of contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Safety instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Toner Cartridge & Image Drum Unit Handling . . . . . . . . . . . . . . .x
Emergency First Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
Notes, cautions and warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Chapter 1 - Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Product options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
MFP option kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
ISDN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Component identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Control panel keys and indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
One touch keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Selecting functions and programming. . . . . . . . . . . . . . . . . . .11
Signal tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Chapter 2 - Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Getting started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Where to install your fax machine . . . . . . . . . . . . . . . . . . . . . . . .13
Unpacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Installing paper trays and stackers . . . . . . . . . . . . . . . . . . . . . . . .14
Installing toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Connecting telephone line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Connecting telephone, handset or answering machine . . . . . . . . .19
Connecting power cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Setting the clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Setting answering mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Answering mode options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Changing answering mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Fax machine identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Setting fax machine identification . . . . . . . . . . . . . . . . . . . . . . . .25
Setting language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Connecting to a PBX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
MFP function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
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Chapter 3 - Dial Directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Programming One Touch keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Chain dialling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Programming Auto Dial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Programming groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Chapter 4 - Basic Operations . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Preparing documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Document size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Multiple page documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Loading documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Sending fax to single location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Search key dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Real-time dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Redialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Confirming results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Stopping a transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Receiving faxes manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Receiving faxes in memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Memory reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
No paper reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
No toner reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Cancelling messages stored in memory . . . . . . . . . . . . . . . . . . . . 41
Rejecting unsolicited fax messages . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Power failures and memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Making copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Making copies using manual paper feeder . . . . . . . . . . . . . . . . . . 43
Using voice request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Initiating voice request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Answering voice request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Chapter 5 - Advanced Operations . . . . . . . . . . . . . . . . . . . . . 47
Sending faxes to multiple locations and/or groups . . . . . . . . . . . . . . 47
Delayed sending of faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Sending delayed faxes to single locations . . . . . . . . . . . . . . . . . . 50
Sending delayed faxes to groups and/or multiple individual
locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Cancelling delayed transmission . . . . . . . . . . . . . . . . . . . . . . . . . 54
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Confidential faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Sending confidential faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Receiving confidential faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Creating confidential mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Closing confidential mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Changing mailbox password. . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Printing confidential faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Relay broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Relay initiating station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Relay key station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Relay broadcast report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Initiating relay broadcast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Polling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Polling transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Polling reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Cancelling polling transmission . . . . . . . . . . . . . . . . . . . . . . . . . .64
Standard one-time/bulletin polling . . . . . . . . . . . . . . . . . . . . . 64
ITU bulletin polling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Printing bulletin messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Dual access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
While sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
While receiving faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
While making copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
While printing reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Chapter 6 - Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Customizing features and operations . . . . . . . . . . . . . . . . . . . . . . . . .67
Viewing your current settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
User function settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
User function settings list . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Changing user function settings . . . . . . . . . . . . . . . . . . . . . . . . . .73
Setting distinctive ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Personal mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Creating personal mailbox (polling) . . . . . . . . . . . . . . . . . . . . . . .74
Closing personal mailbox (polling). . . . . . . . . . . . . . . . . . . . . . . .75
Forward number programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Memory password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Creating memory password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Changing memory password. . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Deleting memory password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
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Restricted Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Creating restricted ID password . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Changing restricted ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Closing Restricted ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Dial Parameter Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Dial parameter settings list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Changing dial parameter settings . . . . . . . . . . . . . . . . . . . . . . . . . 81
Chapter 7 - Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Understanding reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Activity report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Broadcast confirmation report . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Active memory files report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Telephone directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Configuration report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Message confirmation report . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Confidential reception report . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Broadcast entry report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Power outage report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Protocol dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Printing reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Printing message confirmation report . . . . . . . . . . . . . . . . . . . . . 87
Printing other reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Codes used in reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Result codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Communication codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Chapter 8 - Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Clearing document jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Clearing printing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Replacing toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Replacing image drum unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Reading print counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Shipping the fax machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Problem checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Display panel messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Normal display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
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Appendix A - Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Appendix B - ISDN G4 Option. . . . . . . . . . . . . . . . . . . . . . . . .109
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
ISDN programming flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Term definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Other settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
ISDN dial mode (user setting 30) . . . . . . . . . . . . . . . . . . . . . . . .110
ISDN dial mode (communication parameter). . . . . . . . . . . . . . .111
Speech receive (user setting 31) . . . . . . . . . . . . . . . . . . . . . . . . .111
Other related functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Display message examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
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Safety instructions
This product has been carefully designed to give you years of safe,
reliable performance. As with all electrical equipment, however, there are
a few basic precautions you should take to avoid hurting yourself or
damaging the product:
• Read the setup instructions in this manual carefully. Be sure to
save it for future reference.
• Read and follow all warning and instruction labels on the product
itself.
• Unplug the machine before you clean it. Use only a damp cloth;
do not use liquid or aerosol cleaners.
• Place the machine on a firm, solid surface. If you put it on
something unsteady, it may fall and be damaged; if you place it on
a soft surface, such as a rug, sofa, or bed, the vents may become
blocked, causing the machine to overheat.
• To protect the machine from overheating, make sure no openings
are blocked. Do not put the machine on or near a heat source, such
as a radiator or heat register. Keep it out of direct sunlight. Allow
enough room around the machine for adequate ventilation and
easy access.
• Do not use the machine near water, or spill liquid of any kind into
it.
• Be certain that your power source matches the rating listed on the
back of the machine. If you are not sure, check with your supplier
or with your local power provider.
• This machine has an earthed, 3-pin plug as a safety feature, and it
will only fit into an earthed outlet. If you can not plug it in, you
probably have an older, non-earthed outlet; contact an electrician
to have the outlet replaced. Do not use an adapter to defeat the
earthing.
• To avoid damaging the power cable, do not put anything on it or
place it where it will be walked on. If the cable becomes damaged
or frayed, replace it immediately.
• If you are using an extension cable or power strip with the
machine, make sure that the total current (amperes) required by
all the equipment on the extension is less than the extension's
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rating. The total ratings of all equipment plugged into the outlet
should not exceed 15 amperes.
• The power outlet into which you plug your machine must remain
accessible at all times.
• It is recommended that the machine be switched off prior to
opening or removing covers.
• Lifting the top cover may expose hot surfaces. Hot surfaces are
clearly labelled. Do NOT touch them.
• Do not poke anything into any ventilation slots; you could receive
an electrical shock or cause a fire.
• Apart from the routine maintenance described in the
accompanying documentation, do not try to service the machine
yourself; opening or removing covers may expose you to shocks
or other hazards.
• Do not make any adjustments other than those outlined in the
manual as you may cause damage requiring extensive repair
work.
If anything happens which indicates the machine is not working properly
or has been damaged, unplug it immediately and contact your supplier.
These are some of the things to look for:
• The power cable or plug is frayed or damaged.
• Liquid has been spilled into the machine, or it has been exposed to
water.
• The machine has been dropped, or the cabinet is damaged.
• The machine does not function normally when you are following
the operating instructions.
Machine Noise Information Ordinance 3. GSGV 18.1.1991:
The maximum sound pressure level is equal or less than 70 dB (A)
according to ISO 7779.
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Toner Cartridge & Image Drum Unit Handling
• Leave unused toner cartridges and image drum units in their
packages until needed. When replacing a toner cartridge or image
unit, reuse the packaging to dispose of the old toner cartridge or
image drum unit.
• Do not expose the toner cartridges and image drum units to light
for more than five minutes. Never expose the green drum (inside
the image drum unit) to direct sunlight.
• Always hold the image drum unit by the ends - never by the
middle. Never touch the green drum inside the image drum unit.
• To avoid damage to the image drum unit, always use original
toner cartridges.
• Exercise care when removing the toner cartridge. Do not let it
touch your clothing or porous materials. The toner powder causes
permanent stains.
• Small amounts of toner spilled on skin or clothing can be readily
removed with soap and cold water. Using heated water will make
removing the stain much more difficult.
Emergency First Aid
• IF TONER IS SWALLOWED: Induce vomiting and seek medical
attention. Never attempt to induce vomiting or give anything by
mouth to a person who is unconscious.
• IF TONER IS INHALED: Take the person to an open area for
fresh air. Seek medical attention.
• IF TONER GETS IN THE EYES: Flush eyes with large quantities
of cool, NOT cold, water for a minimum of 15 minutes keeping
eyelids open with fingers. Seek medical attention.
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