Oki B401 User manual

1 > B401/B411/B431
User’s Guide
59104601 my.okidata.com
B401/B411/B431/431dn+

2 > B401/B411/B431
Copyright Information
Copyright © 2012 by Oki Data. All Rights Reserved
B401, B411, B431, B431dn+ User’s Guide
P/N 45661301EE, Revision 1
July, 2013
Disclaimer
Every effort has been made to ensure that the information in this
document is complete, accurate, and up-to-date. The
manufacturer assumes no responsibility for the results of errors
beyond its control. The manufacturer also cannot guarantee that
changes in software and equipment made by other
manufacturers and referred to in this guide will not affect the
applicability of the information in it. Mention of software products
manufactured by other companies does not necessarily
constitute endorsement by the manufacturer.
While all reasonable efforts have been made to make this
document as accurate and helpful as possible, we make no
warranty of any kind, expressed or implied, as to the accuracy or
completeness of the information contained herein.
The most up-to-date drivers and manuals are available from the
web site: http://www.okiprintingsolutions.com
Trademark Information
OKI is a registered trademarks of Oki Electric Industry Co. Ltd.
Apple, Macintosh, Mac and Mac OS are registered trademarks of
Apple Inc. Microsoft, MS-DOS, Windows, Windows Vista, Internet
Explorer are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other
countries. Adobe, Acrobat, Acrobat Reader, PostScript ™
Adobe Systems, Inc. which may be registered in certain
jurisdictions. Ethernet ® Digital Equipment Corporation. Mozilla
and Firefox ®/™ Mozilla Foundation.
Other product names and brand names are registered
trademarks or trademarks of their proprietors.

Contents
3 > B401/B411/B431
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Abbreviations Used. . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Interior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Operator Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
B401/B411 Operator Panel . . . . . . . . . . . . . . . . . . . . . .14
LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Online button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Changing language. . . . . . . . . . . . . . . . . . . . . . . . . . .17
Configuration Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Using the Configuration Tool . . . . . . . . . . . . . . . . . . . .17
Menu functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Printing menu settings . . . . . . . . . . . . . . . . . . . . . . . .29
B431 Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . .31
Panel Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Menu functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Printing menu settings . . . . . . . . . . . . . . . . . . . . . . . .44
Paper Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Paper and envelope types. . . . . . . . . . . . . . . . . . . . . . . .45
Transparencies and adhesive labels . . . . . . . . . . . . . . . . .46
Postcards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Installing paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Paper Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Automatic feed sequence . . . . . . . . . . . . . . . . . . . . . .52
Multi purpose tray (B431) . . . . . . . . . . . . . . . . . . . . . .53
Manual feed tray (B401/B411). . . . . . . . . . . . . . . . . . .57
Paper Exit Paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Setting the Paper feed, size and media . . . . . . . . . . . . . .61
B401/B411 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
B431 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

4 > B401/B411/B431
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Printer settings in Windows. . . . . . . . . . . . . . . . . . . . . . .68
Printing preferences in Windows applications . . . . . . . . .68
PCL emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
PS emulation (B431) . . . . . . . . . . . . . . . . . . . . . . . . .72
Setting from Windows control panel . . . . . . . . . . . . . . .77
Printer settings in Macintosh . . . . . . . . . . . . . . . . . . . . . .82
Auto versus Manual Duplex Printing . . . . . . . . . . . . . . . . .83
Auto Duplexing: Models B411 and B431 . . . . . . . . . . . .83
Manual duplexing: Model B401/B411 . . . . . . . . . . . . . .83
Manual duplexing: Model B431 . . . . . . . . . . . . . . . . . .84
Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Overlays and Macros (Windows Only) . . . . . . . . . . . . . . . . 86
What are overlays and macros?. . . . . . . . . . . . . . . . . . . .86
Creating PostScript overlays . . . . . . . . . . . . . . . . . . . . . .86
Creating the overlay image . . . . . . . . . . . . . . . . . . . . .87
Create and download the project . . . . . . . . . . . . . . . . .87
Test printing the overlay . . . . . . . . . . . . . . . . . . . . . . .88
Defining overlays . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Printing with PostScript overlays . . . . . . . . . . . . . . . . . . .90
Creating PCL Overlays . . . . . . . . . . . . . . . . . . . . . . . . . .91
Creating the overlay image . . . . . . . . . . . . . . . . . . . . .91
Create and download macros. . . . . . . . . . . . . . . . . . . .91
Test printing the macro. . . . . . . . . . . . . . . . . . . . . . . .93
Defining overlays . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Printing with PCL overlays . . . . . . . . . . . . . . . . . . . . . . .94
Consumables and Maintenance . . . . . . . . . . . . . . . . . . . . . 96
Consumable order details . . . . . . . . . . . . . . . . . . . . . . . .96
Toner cartridge life . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
When to replace the toner cartridge. . . . . . . . . . . . . . . . .96
Replacing the toner cartridge . . . . . . . . . . . . . . . . . . . . .97
Image drum life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
When to replace the image drum. . . . . . . . . . . . . . . . . .104
Replacing the image drum. . . . . . . . . . . . . . . . . . . . . . .104
Generating a cleaning page. . . . . . . . . . . . . . . . . . . . . .111
B401/B411 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
B431 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Cleaning the LED array. . . . . . . . . . . . . . . . . . . . . . . . .115
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Status and error messages . . . . . . . . . . . . . . . . . . . . . .117
Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Input jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

5 > B401/B411/B431
Feed jam or exit jam . . . . . . . . . . . . . . . . . . . . . . . . . .119
Print quality problems . . . . . . . . . . . . . . . . . . . . . . . . .128
Paper feed problems . . . . . . . . . . . . . . . . . . . . . . . . . .131
Software problems. . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Hardware problems . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Options order numbers . . . . . . . . . . . . . . . . . . . . . . . .135
Installation procedure . . . . . . . . . . . . . . . . . . . . . . . . .135
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

6 > B401/B411/B431
Notes, Cautions and
Warnings
For the protection of your product, and in order to ensure that
you benefit from its full functionality, this model has been
designed to operate only with genuine original toner cartridges.
Any other toner cartridge may not operate at all, even if it is
described as “compatible”, and if it does work, your product's
performance and print quality may be degraded.
Specifications subject to change without notice. All trademarks
acknowledged.
Note
A note provides additional information to supplement
the main text.
CAUTION!
A caution provides additional information which, if
ignored, may result in equipment malfunction or
damage.
WARNING!
A warning provides additional information which, if
ignored, may result in a risk of personal injury.

7 > B401/B411/B431
Introduction
Printer features
• Four models to choose from: B401, B411, B431, B431dn+,
(d denotes Duplex included and n denotes Network Interface
Card included).
• Memory: 64 MB.
• High speed printing:
- B401: up to 30 ppm
- B411: up to 35 ppm
- B431: up to 40 ppm
- B431dn+: up to 47 ppm
• Maximum Resolution:
- B401/B411: 2400 x 600 dpi
- B431: 1200 x 1200 dpi.
• Paper handling: 250 sheets 20-lb. US Bond (75 g/m²).
•Emulations
- B401/B411: standard Printer Control Language PCL6,
PCLXL, Epson FX, IBM ProPrinter
- B431: PostScript 3, standard Printer Control Language
PCL6, PCLXL, Epson FX, IBM ProPrinter.
• Barcodes: embedded for SIDM emulations.
• Flash DIMM: 1 MB for B401/B411 and 4.5 MB for B431 to
allow the storage of additional fonts or bar codes.
• USB 2.0 High speed and Parallel interfaces.
• 10/100 BASE-TX Network: B401dn/B411dn and B431dn only.
• Multi Purpose tray for B431: to extend the range of media
your printer can accommodate; can also be used for manual
duplexing.

8 > B401/B411/B431
• Manual Feed tray for B401/B411: to feed single sheets, heavy
paper stocks, envelopes, other special media and can also be
used as manual duplex.
Additionally, the following optional features are available:
• 64 and 256 MB RAM DIMM: to extend the main memory of
your printer and speed up the processing of large files (only
for B411/B431).
• Second paper tray: to increase your printer’s paper handling
capacity by 530 sheets (20-lb. US Bond, 75 g/m²) (only for
B411/B431).

9 > B401/B411/B431
About This Manual
This manual has been written using more than one printer as a
model and the illustrations/screenshots reflect this. What you
see will be appropriate to the model you are using.
Abbreviations Used
The following abbreviations are used in this manual:
ABBREVIATION MEANING
Ctrl Control
dpi dots per inch
DIMM Dual In-line Memory Module
dduplex
n network card installed
LED Light Emitting Diode
NIC Network Interface Card
PCL Printer Control Language
PS PostScript (emulation)
PSE PostScript Emulation
RAM Random Access Memory

10 > B401/B411/B431
Printer Components
Apart from the Operator panels, which are described in the next
chapter, the B401, B411 and B431 printers look similar from the
outside.
Front View
1. Operator panel (B431dn shown)
2. Output Stacker (150 sheets, face down)
3. Output Stacker extension
4. Top cover rel e a s e button
5. Multi Purpose Tray (only for B431; 50 sheets), shown in
open position
6. Multi Purpose Tray extension
7. Paper Tray (250 sheets)

11 > B401/B411/B431
Interior View
1. ON/OFF switch*
2. LED array
3. Image drum
4. Manual Feed Tray (only for B401/B411, single sheet feed),
shown in open position
5. Toner cartridge
6. Fuser unit
7. Top c ove r
*
230V models are equipped with an automatic power off function. When a fixed
period of time has passed after the printing operation has completed, the printer
power switch automatically returns to the OFF position and the power turns off.
However, when the power is turned off by the automatic power function, the
switch feels heavier when turning the power on again than when turning the
power on after the power is turned off manually. This is not a malfunction.

12 > B401/B411/B431
Rear View
1. Power cable connection
2. Parallel interface connection
3. USB interface connection
4. LAN interface connection (only for B401/B411dn and
B431dn)
5. Memory panel (to upgrade your printer’s memory RAM
DIMM)
6. Cooling fan

13 > B401/B411/B431
Operator Panels
This chapter describes the function of the operator panel on your
printer. It is useful to describe the Configuration Tool at this point
as it provides the B401/B411 with the equivalent of the menu
control panel on the B431.)
Note
The Configuration Tool was installed as part of the
software installation described in the Setup Guide
supplied with your printer.

15 > B401/B411/B431
LED indicators
The LED indicators show the status of the printer and have three
operating conditions as follows:
•Indicatoroff
•Indicatoron
•Flash
Both LED indicators come on momentarily when power is
switched on using the main power switch.
Ready LED (green)
• Indicator on - the printer is on-line and ready to receive data.
• Indicator off - the printer is off-line and cannot receive data.
Attention LED (red)
• Indicator on - this indicates a warning, (e.g. low toner).
• Indicator off - this indicates normal condition.
The meaning of the indicator LEDs when they flash (x) is
summarized as follows:
STATUS
READY
LED
ATTENTION
LED MEANING
Flash x The printer is receiving
and processing data
during printing or the
printer is resetting.
x There is a printing error,
for example, a problem
with paper, the cover is
open or the paper tray is
empty while a job is
processing.
x x There is a minor error with
the printer, for example,
toner is low and the image
drum needs to be
changed.

16 > B401/B411/B431
LCD
The LCD (3) has two rows of up to 16 alphanumeric digits,
displaying print status and error messages.
Online button
The primary functions of the Online button (4) are activated by
pressing the switch momentarily and releasing. The primary
functions are as follows:
• Turning the printer off-line.
• Turning the printer on-line (ready).
• Resuming printing after page overflow.
• Interrupting data processing when the printer is receiving
and processing data.
• Resuming data processing.
The secondary functions of the Online button are activated after
turning the printer off line, then pressing and holding the switch
for four seconds before releasing. The secondary functions are as
follows:
• Printing the demo and menu pages.
Changing language
The default language used by your printer for display messages
and for report printing is English. If required, this can be changed
to:
• Canadian French
• Latin American Spanish
Note
Demo and menu pages can also be printed using the
printer’s Configuration Tool.

17 > B401/B411/B431
•BrazilianPortuguese
Configuration Tool
The Configuration Tool is used to control and change the various
printer settings.
Using the Configuration Tool
Viewing or changing the printer settings are carried out as
follows:
With the printer connected to your computer and plugged in:
1. Click Start > All Programs > Okidata > Configuration
Tool and select the Configuration Tool.
2. Click Tools > Register Device.
3. Be sure the B401/B411 printer is selected, then click
Register. Click Yes to confirm.
The B411 appears in the left column.
4. Click the B401/B411 icon in the left panel, then click the
Device Setup tab.
5. Click the Menu Setting button.
6. Click USER MENU to pull down a list of the menu items.
Menu functions
The B401/B411 Printer Menu allows you to view and change the
printer’s internal settings. You can think of this as the software
equivalent of the LCD operator panel.
The settings are grouped into categories or “menus” such as
Information Menu or Print Menu.
Some of these settings are similar to those found in your printer
driver or application software. The settings that you can change
Note
See the Setup Guide supplied with your printer for
information on how to change the display language.

18 > B401/B411/B431
using this software act as the printer’s defaults. These can be
overridden by the settings in your printer driver or application.
For example, if you have set the number of copies in the
Configuration Tool to one, this will be overridden if you select
three copies of your document in the printer driver.

19 > B401/B411/B431
Information menu: B401/B411 Configuration Tool
This menu provides a quick method of listing various items stored
within the printer.
ITEM ACTION REMARKS
PRINT MENU MAP EXECUTE
NETWORK EXECUTE B401dn/B411dn
only
DEMO1 EXECUTE
PRINT FILE LIST EXECUTE
PRINT PCL FONT EXECUTE
PRINT PPR FONT EXECUTE
PRINT FX FONT EXECUTE
PRINT ERROR LOG EXECUTE
USAGE REPORT EXECUTE Is displayed only
when ‘USAGE
REPORT’ is enabled
in the Print
Statistics Menu

20 > B401/B411/B431
Print menu: B401/B411 Configuration Tool
This menu provides adjustment of various print job related
functions.
ITEM DEFAULT REMARKS
COPIES 1
DUPLEX OFF
DUPLEX LAST PAGE SKIP BLANK PAGE
MANUAL OFF
PAPER FEED TRAY1
AUTO TRAY SWITCH ON
TRAY SEQUENCE DOWN
MEDIA CHECK ENABLE
RESOLUTION 600DPI
TONER SAVE MODE DISABLE
ORIENTATION PORTRAIT
LINES PER PAGE 60 LINES
EDIT SIZE CASSETTE SIZE
This manual suits for next models
3
Table of contents
Other Oki Printer manuals