Oki C9850hdn User manual

C9850 User’s Guide
2
Copyright Information
Copyright © 2008 by Oki Data. All Rights Reserved
Document Information ________________________________
C9850 User’s Guide
P/N 59308301
Revision 1.0
February, 2008
Disclaimer__________________________________________
Every effort has been made to ensure that the information in this document is
complete, accurate, and up-to-date. The manufacturer assumes no responsibility
for the results of errors beyond its control. The manufacturer also cannot guarantee
that changes in software and equipment made by other manufacturers and referred
to in this guide will not affect the applicability of the information in it. Mention of
software products manufactured by other companies does not necessarily
constitute endorsement by the manufacturer .
While al l r easona b le effo r t s have b e e n made to make thi s document a s accura t e and
helpful as possible, we make no warranty of any kind, expressed or implied, as to
the accuracy or completeness of the information contained herein.
The most up-to-date drivers and manuals are available from the web site:
http://www.okiprintingsolutions.com
Trademark Information _______________________________
Oki and Microline are registered trademarks of Oki Electric Industry Company Ltd.
EFI, Fiery, the Fiery logo and Spot-On are registered trademarks of Electronics for
Imaging, Inc.
Apple, Macintosh and Mac OS are registered trademarks of Apple Computers Inc.
Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-Packard
Company.
Microsoft, MS-DOS and Windows are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
Other product names and brand names are registered trademarks or trademarks of
their proprietors.

C9850 User’s Guide> 3
C ONTENTS
Notes, cautions and warnings! . . . . . . . . . . . . . . . . 7
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
About this guide . . . . . . . . . . . . . . . . . . . . . . . . . 10
Online usage . . . . . . . . . . . . . . . . . . . . . . . . . 13
Printing pages . . . . . . . . . . . . . . . . . . . . . . . . 14
Printer and paper overview . . . . . . . . . . . . . . . . . 15
Opening and closing the top cover . . . . . . . . . . . . 15
Identifying major components . . . . . . . . . . . . . . . 16
Software supplied . . . . . . . . . . . . . . . . . . . . . . . . 21
Paper recommendations . . . . . . . . . . . . . . . . . . . 22
Paper input and output information. . . . . . . . . . . . 23
Trays and stackers . . . . . . . . . . . . . . . . . . . . . . . 24
Trays 1 to 5. . . . . . . . . . . . . . . . . . . . . . . . . . 24
MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Face-down stacker . . . . . . . . . . . . . . . . . . . . . 25
Face-up stacker . . . . . . . . . . . . . . . . . . . . . . . 25
Duplex unit t . . . . . . . . . . . . . . . . . . . . . . . . . 25
Tray and stacker examples . . . . . . . . . . . . . . . . . 26
Loading Trays 1 to 5. . . . . . . . . . . . . . . . . . . . 26
Using the MP Tray . . . . . . . . . . . . . . . . . . . . . 28
Using the stackers . . . . . . . . . . . . . . . . . . . . . 30
Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Buttons and lights. . . . . . . . . . . . . . . . . . . . . . . . 32
Display Panel messages . . . . . . . . . . . . . . . . . . . 34
Status information . . . . . . . . . . . . . . . . . . . . . 34
Menu (Functions) information . . . . . . . . . . . . . 34
Configuration information . . . . . . . . . . . . . . . . 35
Help mode. . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Display Panel messages . . . . . . . . . . . . . . . . . . . 35
Using the menus . . . . . . . . . . . . . . . . . . . . . . . . 35
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Printer location. . . . . . . . . . . . . . . . . . . . . . . . . . 37
Turning Off/On . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Turning Off . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Turning On . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Checking current settings . . . . . . . . . . . . . . . . . . 40
Interfaces and connection . . . . . . . . . . . . . . . . . . 40
Connecting the USB interface . . . . . . . . . . . . . 41
Connecting the network interface . . . . . . . . . . . 41

C9850 User’s Guide> 4
Using the Drivers CD. . . . . . . . . . . . . . . . . . . . . . 42
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
How to access the driver screens . . . . . . . . . . . . . 43
Changing the driver defaults . . . . . . . . . . . . . . . . 43
Windows XP/2000 . . . . . . . . . . . . . . . . . . . . . 43
Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . 44
Changing the application’s driver settings . . . . . . . 44
Driver settings . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Saving a set of driver settings . . . . . . . . . . . . . . . 45
Recalling saved driver settings . . . . . . . . . . . . . . . 45
Setting the driver device options . . . . . . . . . . . . . 46
Printing black . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Black generation. . . . . . . . . . . . . . . . . . . . . . . . . 47
Composite black. . . . . . . . . . . . . . . . . . . . . . . 47
Pure black . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
How to choose composite black or pure black . . . . 48
PCL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
PCL 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
color matching . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Factors that affect color printing. . . . . . . . . . . . . . 49
Monitor colors vs. printer colors . . . . . . . . . . . . . . 49
Monitor settings . . . . . . . . . . . . . . . . . . . . . . . . . 50
Software settings . . . . . . . . . . . . . . . . . . . . . . . . 51
How the application displays color . . . . . . . . . . . . 51
Printer driver settings . . . . . . . . . . . . . . . . . . . . . 51
Lighting (Viewing) conditions . . . . . . . . . . . . . . . . 51
Paper type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
How to perform color matching . . . . . . . . . . . . . . 52
Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
How to use . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Rendering intents . . . . . . . . . . . . . . . . . . . . . . . . 53
Brightness and saturation . . . . . . . . . . . . . . . . . . 53
Matching specific colors . . . . . . . . . . . . . . . . . . . . 54
Print resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
How to use . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Finishing options. . . . . . . . . . . . . . . . . . . . . . . . . . 56
Booklet printing . . . . . . . . . . . . . . . . . . . . . . . . . 57
Activating Booklet Printing . . . . . . . . . . . . . . . 57
Collating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Printing collated documents. . . . . . . . . . . . . . . 60
Separating queued print jobs . . . . . . . . . . . . . . . . 61

C9850 User’s Guide> 5
Cover print . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
How to use cover print . . . . . . . . . . . . . . . . . . 62
Custom page size . . . . . . . . . . . . . . . . . . . . . . . . 63
How to create, edit, and delete a custom
page size. . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Selecting a custom page size . . . . . . . . . . . . . . 64
Duplex (double-sided) printing . . . . . . . . . . . . . . . 65
Activating duplex printing . . . . . . . . . . . . . . . . . . 66
Printing multiple pages on one sheet (N-up) . . . . . 67
How to Print Multiple Pages on One Sheet . . . . . . . 68
Poster printing . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Printing Posters . . . . . . . . . . . . . . . . . . . . . . . 69
Fit to page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
How to use . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Watermarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
How to create a new watermark. . . . . . . . . . . . 72
How to choose a previously created watermark . 72
How to edit an existing watermark . . . . . . . . . . 73
Secure printing . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Sending the document . . . . . . . . . . . . . . . . . . . . 75
Printing the document. . . . . . . . . . . . . . . . . . . . . 77
Deleting a secure print document . . . . . . . . . . . . . 78
Font Substitution . . . . . . . . . . . . . . . . . . . . . . . . . 79
How to use . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Consumables and maintenance . . . . . . . . . . . . . . 80
Checking consumable/maintenance item usage . . . 80
Replacement indications . . . . . . . . . . . . . . . . . . . 80
Consumable item order information . . . . . . . . . . . 81
Maintenance item order details. . . . . . . . . . . . . . . 81
Replacing consumables/maintenance items . . . . . . 82
Cleaning the LED heads. . . . . . . . . . . . . . . . . . . . 82
Cleaning the paper feed rollers. . . . . . . . . . . . . . . 84
Cleaning the printer casing . . . . . . . . . . . . . . . . . 87
Emptying the punch chip box (Punch unit
optional accessory) . . . . . . . . . . . . . . . . . . . . . . 88
Optional accessories . . . . . . . . . . . . . . . . . . . . . . . 91
Accessory order information. . . . . . . . . . . . . . . . . 91
Installing accessories . . . . . . . . . . . . . . . . . . . . . 91
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Paper jams – printer . . . . . . . . . . . . . . . . . . . . . . 92
Open cover, paper jam, tttttt side cover . . . . . . 92
Open cover, paper jam, side cover . . . . . . . . . . 94

C9850 User’s Guide> 6
Open cover, paper jam, top cover . . . . . . . . . . 96
Paper jams – duplex unit . . . . . . . . . . . . . . . . . . 101
Check duplex unit, paper jam . . . . . . . . . . . . 101
Paper jams – Finisher (optional accessory) . . . . . 107
Check Finisher, paper jam/paper remains . . . . 107
591, 592, 593, 599/ 643, 645 (paper jam
around Finisher). . . . . . . . . . . . . . . . . . . . . 107
594, 597, 598/ 644, 646 (paper jam in Finisher)109
590 (paper jam in Finisher/Punch unit) . . . . . . 114
Check Inverter, paper jam . . . . . . . . . . . . . . 116
Avoiding paper jams . . . . . . . . . . . . . . . . . . . . . 121
Dealing with unsatisfactory printing . . . . . . . . . . 122
Staple jams – Finisher (optional accessory) . . . . . 124
Check Finisher, Staple Jam . . . . . . . . . . . . . . 124
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Appendix A – Display Panel Messages . . . . . . . . 131
Appendix B – Menu system . . . . . . . . . . . . . . . . . 133
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Print Page Count . . . . . . . . . . . . . . . . . . . . . 134
Finisher Count . . . . . . . . . . . . . . . . . . . . . . . 134
Supplies Life . . . . . . . . . . . . . . . . . . . . . . . . 135
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Paper Size in Tray . . . . . . . . . . . . . . . . . . . . 136
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Configuration example – monochrome
pages printed. . . . . . . . . . . . . . . . . . . . . . . 137
Print Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Print Information example – demonstration page138
Print Secure Job . . . . . . . . . . . . . . . . . . . . . . . . 139
Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Tray Configuration . . . . . . . . . . . . . . . . . . . . 140
System Adjust . . . . . . . . . . . . . . . . . . . . . . . 144
Menus example 1 – Tray 1 transparencies. . . . 148
Menus example 2 – MP Tray paper size. . . . . . 149
Oki service centers . . . . . . . . . . . . . . . . . . . . . . . 150
Authorized Service Providers . . . . . . . . . . . . . . . 150
Oki Data Contact Locations . . . . . . . . . . . . . . . . 150

C9850 User’s Guide> 7
N OTES , CAUTIONS AND WARNINGS !
NOTE
A note provides additional information to supplement the main
text.
CAUTION!
A caution provides additional information which, if
ignored, may result in equipment malfunction or
damage.
WARNING!
A warning provides additional information which, if
ignored, may result in a risk of personal injury.

C9850 User’s Guide> 8
I NTRODUCTION
Congratulations on buying an Oki color printer. Your new printer is
designed with advanced features to give you clear, vibrant color
prints and crisp black and white pages at high speed on a range of
print media for the office.
In addition, the EFI Fiery print control and job management
functionality allows you to:
>manage or preview jobs in the print queue through either
your web browser or software
>balance the workflow of networked devices
>manage color profiles
>save templates on the hard disk for faster processing and
printing of jobs like Powerpoint presentations and
double-sided documents
This user’s guide describes the C9850hn and C9850hdn, where h
denoted hard disk installed, d denotes duplex unit installed, and n
denotes networking capability.

C9850 User’s Guide> 9
F EATURES
The following features are standard on all models:
>Up to 36 pages per minute in full color for fast printing of
high impact color presentations and other documents
>Up to 40 pages per minute in black and white for fast and
efficient printing of all general purpose documents not
requiring color
>ProQ4800 Multilevel technology produces subtler tones and
smoother gradations of color to lend photographic quality to
your documents
>1200 x 1200 dpi (dots per inch) print resolution for high
quality image production showing the finest detail
>Single Pass Color Digital LED technology for high speed
processing of your printed pages
>10Base-T and 100Base-TX network connection lets you share
this valuable resource among users on your office network
>Automatic two-sided (duplex) printing for economical use of
paper and compact printing of larger documents (C9850hdn)
>Hard Disk Drive enables spooled and verified printing
>USB 2.0 interface
>PCL, PS, emulations and PDF Direct Printing
>EFI Fiery controller and software
>Graphics Arts capability with full suite of EFI utilities including
Spot-On and Hot Folder support

C9850 User’s Guide> 10
Additionally, the following optional features are available:
>Additional paper trays for loading a further 530 sheets at a
time to minimize operator intervention, or different paper
stocks for letterhead stationery, alternative paper sizes or
other print media:
>2nd/3rd Tray (530 sheets each)
>High Capacity Feeder (HCF) (1590 sheets)
NOTE
Tray configurations are: Tray 1 only, Tray 1 + 2nd Tray, Tray 1 +
2nd Tray + 3rd Tray, Tray 1 + HCF, Tray1 + 2nd Tray + HCF
>Duplex unit for the C9850hn
>Finisher for stapling or saddle stitching printer output
>Punch unit (to extend Finisher functionality)
A BOUT THIS GUIDE
NOTE
Images used in this manual may include optional features that your
printer does not have installed. Also, they may omit features not
essential to the description of a particular function.
This manual is your user’s guide (check the web site,
my.okidata.com, for the most up-to-date version) for your printer
and forms part of the overall user support listed below:
>Set-up Poster: for quick step by step visual setup of your
printer.
This is a paper document that is packaged with the printer.
>Set-up guide: to describe how to unpack, connect and turn
on your printer.
This is a paper document that is packaged with the printer.
>This User’s Guide: to help you to become familiar with your
printer and make the best use of its many features. Also
included are guidelines for troubleshooting and maintenance
to ensure that it performs at its best.
>Additionally, information is provided for adding optional
accessories as your printing needs evolve.

C9850 User’s Guide> 11
This is an electronic document stored on Printer Driver and
Utilities CD.
>EFI Fiery®documentation suite
>These documents include information for users and systems
administrators utilizing the EFI Fiery Network Controller for
the C9850.
These are electronic documents stored on the Printer Driver
and Utility CD and on our web site (check the web site,
my.okidata.com).
>Configuration and Setup Guide: to provide machine
configuration and network configuration information
>EFI Printing from Windows: Describes how to install
the printer driver on Windows, establish printing
connections for different networks.
>EFI Printing from Mac OS: describes how to install the
printer driver on a Mac and print from Mac applications.
>EFI Print Options: describes print options and features
that you access from the printer driver and from
Command Workstation job overrides.
>EFI Utilities: describes how to scan and how to install,
configure, and use the software utilities.
>EFI Color Printing: explains how to manage color
output. Provides information about ColorWise Pro Tools,
including how to calibrate the printer and set ColorWise
print options.
>EFI Fiery Color References: provides an overview of
color management concepts and workflows, and describes
how to manage color from various applications.
>EFI Workflow Examples: explains complicated printing
scenarios and provides cross-references to relevant
information in the documentation set.
>EFI Variable Data Printing:supplements information in
workflow examples with reference information about
Variable Data Printing. Also provides an overview of
FreeForm.

C9850 User’s Guide> 12
>Installation Guides: accompany consumable items and
optional accessories to describe how to install them.
These are paper documents that are packaged with the
consumables and optional accessories.
>Online Help: online information accessible from the printer
driver and utility software.

C9850 User’s Guide> 13
O NLINE USAGE
This guide is intended to be read on screen using an Adobe Acrobat
Reader. Use the navigation and viewing tools provided in Acrobat.
You can access specific information in two ways:
>In the list of bookmarks down the left hand side of your
screen, click on the topic of interest to jump to the required
topic. (If the bookmarks are not available, use the “Contents”
on page 3.)
>In the list of bookmarks, click on Index to jump to the Index.
(If the bookmarks are not available, use the “Contents” on
page 3.) Find the term of interest in the alphabetically
arranged index and click on the associated page number to
jump to the page containing the term.

C9850 User’s Guide> 14
P RINTING PAGES
The whole manual, individual pages, or sections may be printed. The
procedure is:
1. From the toolbar, select [File], then [Print] (or press the
Ctrl + P keys).
2. Choose which pages you wish to print:
(a) [All pages], (1), for the entire manual.
(b) [Current page], (2), for the page at which you are
looking.
(c) [Pages from] and [to], (3), for the range of pages you
specify by entering their page numbers.
3. Click on [OK].
1
2
3

C9850 User’s Guide> 15
P RINTER AND PAPER OVERVIEW
O PENING AND CLOSING THE TOP COVER
To open the top cover, squeeze the top cover handle (1) to release
the catch and raise the cover.
To close the top cover, push gently (1) until the cover stops midway
and then push harder (2) to close the cover completely. Ensure that
the cover is securely closed.
1
1
2

C9850 User’s Guide> 16
I DENTIFYING MAJOR COMPONENTS
The major components of your printer are identified in the graphics
below.
1. Paper holding arm
2. Top cover (face-down stacker)
3. MP Tray (multi-purpose tray)
4. Tray 1 side cover
5. Paper size label
6. Paper gauge
7. Tray 1 (paper tray)
8. Control panel
9. Top c over han d l e
1
2
3
4
5
6
7
8
9

C9850 User’s Guide> 17
10. Face-down stacker
11. Power (on/off) switch
12. Face-up stacker
13. Duplex unit
10
12
11
13

C9850 User’s Guide> 18
14. Interface unit
15. Network interface connector
16. USB interface connector
17. Power connector
18. Ventilation openings
14
17
18
15
16

C9850 User’s Guide> 19
19. Image drum cartridge and toner cartridge (Cyan)
20. Image drum cartridge and toner cartridge (Magenta)
21. Image drum cartridge and toner cartridge (Yellow)
22. Image drum cartridge and toner cartridge (Black)
23. Toner cartridge
24. Image drum cartridge
25. Fuser unit
26. LED heads
19
20
21
22
23
24
25
26

C9850 User’s Guide> 20
27. Belt unit
28. Drum basket handle
29. Drum basket
27
28
29