Omron NY532-5400 Programming manual

Industrial PC Platform
NY-series
Troubleshooting Manual
W564-E1-03
NY532-1500
NY532-1400
NY532-1300
NY532-5400
NY512-1500
NY512-1400
NY512-1300

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in
any form, or by any means, mechanical, electronic, photocopying, recording, or otherwise, without the prior
written permission of OMRON.
No patent liability is assumed with respect to the use of the information contained herein. Moreover, because
OMRON is constantly striving to improve its high-quality products, the information contained in this manual is
subject to change without notice. Every precaution has been taken in the preparation of this manual. Neverthe-
less, OMRON assumes no responsibility for errors or omissions. Neither is any liability assumed for damages
resulting from the use of the information contained in this publication.
• Sysmac and SYSMAC are trademarks or registered trademarks of OMRON Corporation in Japan and other
countries for OMRON factory automation products.
• Microsoft, Windows, Excel, and Visual Basic are either registered trademarks or trademarks of Microsoft Corpora-
tion in the United States and other countries.
• EtherCAT®is registered trademark and patented technology, licensed by Beckhoff Automation GmbH, Germany.
• ODVA, CIP, CompoNet, DeviceNet, and EtherNet/IP are trademarks of ODVA.
• The SD and SDHC logos are trademarks of SD-3C, LLC.
• Intel and Intel Core are trademarks of Intel Corporation in the U.S. and / or other countries.
Other company names and product names in this document are the trademarks or registered trademarks of their
respective companies.
Trademarks
Copyrights
NOTE
Microsoft product screen shots reprinted with permission from Microsoft Corporation.

1
Introduction
NY-series Troubleshooting Manual (W564)
Introduction
Thank you for purchasing an NY-series IPC Machine Controller Industrial Panel PC / Industrial Box PC.
This manual provides a collective term of Industrial Panel PC and Industrial Box PC which are applica-
ble products as the NY-series Industrial PC. This manual also provides the range of devices that are
directly controlled by the Controller functions embedded the Real-Time OS in the NY-series Industrial
PC as the Controller.
This manual contains information that is necessary to use the NY-series Controller. Please read this
manual and make sure you understand the functionality and performance of the NY-series Controller
before you attempt to use it in a control system.
Keep this manual in a safe place where it will be available for reference during operation.
This manual is intended for the following personnel, who must also have knowledge of electrical sys-
tems (an electrical engineer or the equivalent).
•Personnel in charge of introducing FA systems.
•Personnel in charge of designing FA systems.
•Personnel in charge of installing and maintaining FA systems.
•Personnel in charge of managing FA systems and facilities.
For programming, this manual is intended for personnel who understand the programming language
specifications in international standard IEC 61131-3 or Japanese standard JIS B 3503.
This manual covers the following products.
•NY-series IPC Machine Controller Industrial Panel PC
•NY532-15
•NY532-14
•NY532-13
•NY532-5400
•NY-series IPC Machine Controller Industrial Box PC
•NY512-15
•NY512-14
•NY512-13
Part of the specifications and restrictions for the Industrial PC are given in other manuals. Refer to Rel-
evant Manuals on page 2 and Related Manuals on page 18.
Intended Audience
Applicable Products

Relevant Manuals
2NY-series Troubleshooting Manual (W564)
Relevant Manuals
The following table provides the relevant manuals for the NY-series Controller.
Read all of the manuals that are relevant to your system configuration and application before you use
the NY-series Controller.
Most operations are performed from the Sysmac Studio Automation Software. Refer to the Sysmac Stu-
dio Version 1 Operation Manual (Cat. No. W504) for information on the Sysmac Studio.
*1 Refer to the NY-series Industrial Panel PC / Industrial Box PC Setup User's Manual (Cat. No. W568) for how to set up and
how to use the utilities on Windows.
*2 Refer to the NY-series Troubleshooting Manual (Cat. No. W564) for the error management concepts and the error items.
Purpose of use
Manual
Basic information
NY-series IPC Machine Controller Industrial Panel PC Hardware User’s Manual NY-series IPC Machine Controller Industrial Box PC Hardware User’s Manual NY-series IPC Machine Controller Industrial Panel PC / Industrial Box PC Setup User's Manual NY-series IPC Machine Controller Industrial Panel PC / Industrial Box PC Software User’s Manual NY-series Instructions Reference Manual NY-series IPC Machine Controller Industrial Panel PC / Industrial Box PC Motion Control User's Manual NY-series Motion Control Instructions Reference Manual NY-series IPC Machine Controller Industrial Panel PC / Industrial Box PC Built-in EtherCAT Port User’s Manual NY-series IPC Machine Controller Industrial Panel PC / Industrial Box PC Built-in EtherNet/IP Port User's Manual NJ/NY-series NC Integrated Controller User's Manual NY-series Troubleshooting Manual
Introduction to NY-series Panel PCs 
Introduction to NY-series Box PCs 
Setting devices and hardware

Using motion control 
Using EtherCAT 
Using EtherNet/IP 
Making setup*1

Making initial settings
Preparing to use Controllers
Software settings

Using motion control 
Using EtherCAT 
Using EtherNet/IP 
Using numerical control 
Writing the user program

Using motion control 
Using EtherCAT 
Using EtherNet/IP 
Using numerical control 
Programming error processing 
Testing operation and debugging

Using motion control 
Using EtherCAT 
Using EtherNet/IP 
Using numerical control 
Learning about error management and
corrections*2 
Maintenance

Using motion control 
Using EtherCAT 
Using EtherNet/IP 

3
Manual Structure
NY-series Troubleshooting Manual (W564)
Manual Structure
The following page structure is used in this manual.
Special information in this manual is classified as follows:
Note References are provided to more detailed or related information.
Page Structure
Special Information
Precautions for Safe Use
Precautions on what to do and what not to do to ensure safe usage of the product.
Precautions for Correct Use
Precautions on what to do and what not to do to ensure proper operation and performance.
Additional Information
Additional information to read as required.
This information is provided to increase understanding or make operation easier.
4-9
4 Installation and Wiring
NJ-series CPU Unit Hardware User’s Manual (W500)
stinUgnitnuoM3-4
4
stnenopmoCrellortnoCgnitcennoC1-3-4
4-3 Mounting Units
The Units that make up an NJ-series Controller can be connected simply by pressing the Units together
and locking the sliders by moving them toward the back of the Units. The End Cover is connected in the
same way to the Unit on the far right side of the Controller.
1Join the Units so that the connectors fit exactly.
2The yellow sliders at the top and bottom of each Unit lock the Units together. Move the sliders
toward the back of the Units as shown below until they click into place.
Precautions for Correct UsePrecautions for Correct Use
4-3-1 Connecting Controller Components
Connector
Hook Hook holes
Slider
Lock
Release
Move the sliders toward the back
until they lock into place.
Level 1 heading
Level 2 heading
Level 3 heading
Level 2 heading
A step in a procedure
Manual name
Special information
Level 3 heading
Page tab
Gives the current
headings.
Indicates a procedure.
Icons indicate
precautions, additional
information, or reference
information.
Gives the number
of the main section.
This illustration is provided only as a sample. It may not literally appear in this manual.
The sliders on the tops and bottoms of the Power Supply Unit, CPU Unit, I/O Units, Special I/O
Units, and CPU Bus Units must be completely locked (until they click into place) after connecting
the adjacent Unit connectors.

Manual Structure
4NY-series Troubleshooting Manual (W564)
In this manual, “download” refers to transferring data from the Sysmac Studio to the physical Controller
and “upload” refers to transferring data from the physical Controller to the Sysmac Studio.
For the Sysmac Studio, synchronization is used to both upload and download data. Here, “synchronize”
means to automatically compare the data for the Sysmac Studio on the computer with the data in the
physical Controller and transfer the data in the direction that is specified by the user.
Precaution on Terminology

5
Sections in this Manual
NY-series Troubleshooting Manual (W564)
Sections in this Manual
1
2
3
1
2
3
A
Overview of Errors
Error Troubleshooting Methods
Error Descriptions and Corrections
Appendix
A
IIndex
I

Sections in this Manual
6NY-series Troubleshooting Manual (W564)

7
NY-series Troubleshooting Manual (W564)
CONTENTS
CONTENTS
Introduction............................................................................................................... 1
Relevant Manuals ..................................................................................................... 2
Manual Structure ...................................................................................................... 3
Sections in this Manual............................................................................................ 5
Terms and Conditions Agreement .......................................................................... 9
Safety Precautions ..................................................................................................11
Precautions for Safe Use ....................................................................................... 12
Precautions for Correct Use .................................................................................. 13
Regulations and Standards ................................................................................... 14
Versions................................................................................................................... 15
Related Manuals ..................................................................................................... 18
Revision History ..................................................................................................... 22
Section 1 Overview of Errors
1-1 Overview of NY-series Errors .................................................................................................1-2
1-1-1 Types of Errors ........................................................................................................................... 1-3
1-1-2 NY-series Industrial PC Status.................................................................................................... 1-4
1-2 Fatal Errors............................................................................................................................... 1-6
1-2-1 Types of Fatal Errors .................................................................................................................. 1-6
1-2-2 Checking for Fatal Errors............................................................................................................ 1-6
1-3 Non-fatal Errors ....................................................................................................................... 1-7
1-3-1 Errors That can Occur on the NY-series Controller .................................................................... 1-7
1-3-2 Checking for Non-fatal Errors ................................................................................................... 1-17
1-3-3 Resetting Non-fatal Errors ........................................................................................................ 1-20
1-3-4 Errors Related to the Motion Control Function Module............................................................. 1-23
1-3-5 Errors Related to the EtherNet/IP Function Module ................................................................. 1-28
1-3-6 Errors Related to the EtherCAT Master Function Module ........................................................ 1-30
Section 2 Error Troubleshooting Methods
2-1 Troubleshooting Flowcharts...................................................................................................2-2
2-1-1 Flowchart to Check Operation of NY-series Controller ............................................................... 2-2
2-1-2 Flowchart to Check Error Status on EtherNet/IP Function Module............................................. 2-3
2-2 Troubleshooting Fatal Errors .................................................................................................2-4
2-3 Troubleshooting Non-fatal Errors .......................................................................................... 2-6
2-3-1 Identifying and Resetting Errors with the Sysmac Studio ........................................................... 2-6
2-3-2 Identifying and Resetting Errors with an HMI ............................................................................2-11
2-3-3 Identifying and Resetting Errors from the User Program.......................................................... 2-14
2-3-4 Checking for Errors with System-defined Variables.................................................................. 2-16
2-4 Troubleshooting When You Cannot Go Online from the Sysmac Studio ........................ 2-17

8NY-series Troubleshooting Manual (W564)
CONTENTS
2-4-1 Causes and Correction When You Cannot Go Online from the Sysmac Studio ....................... 2-17
2-4-2 Troubleshooting for Each Cause............................................................................................... 2-17
Section 3 Error Descriptions and Corrections
3-1 Interpreting Tables................................................................................................................... 3-2
3-1-1 Interpreting Error Table ............................................................................................................... 3-2
3-1-2 Interpreting Error Descriptions .................................................................................................... 3-3
3-2 Errors in the PLC Function Module ....................................................................................... 3-5
3-2-1 Error Table................................................................................................................................... 3-5
3-2-2 Error Descriptions ..................................................................................................................... 3-49
3-2-3 Other Troubles and Corrections.............................................................................................. 3-316
3-3 Errors in the Motion Control Function Module ................................................................. 3-318
3-3-1 Error Table............................................................................................................................... 3-318
3-3-2 Error Descriptions ................................................................................................................... 3-349
3-3-3 Other Troubles and Corrections.............................................................................................. 3-491
3-4 Errors in the EtherNet/IP Function Module ....................................................................... 3-496
3-4-1 Error Table............................................................................................................................... 3-496
3-4-2 Error Descriptions ................................................................................................................... 3-500
3-4-3 Other Troubles and Corrections.............................................................................................. 3-527
3-5 Errors in the EtherCAT Master Function Module.............................................................. 3-528
3-5-1 Error Table............................................................................................................................... 3-528
3-5-2 Error Descriptions ................................................................................................................... 3-533
Appendix
A-1 Other Errors (Events) That Can Occur in the CPU Units .....................................................A-2
A-1-1 Errors in CNC Function ...............................................................................................................A-2
A-2 Errors (Events) That Can Occur in Connected Devices.....................................................A-19
A-2-1 Errors in Slave Terminals ..........................................................................................................A-19
A-2-2 Errors in EtherCAT Slaves ........................................................................................................A-49
A-3 Events in Order of Event Codes...........................................................................................A-82
A-3-1 Interpreting Error Descriptions ..................................................................................................A-82
A-3-2 Error Table.................................................................................................................................A-83
A-4 Applicable Range of the HMI Troubleshooter ...................................................................A-119
A-4-1 HMIs on which Troubleshooter Can Be Used .........................................................................A-119
A-4-2 System Configuration Elements Supported by the Troubleshooter ........................................A-120
A-5 Checking Errors with Windows..........................................................................................A-121
A-5-1 Industrial PC Support Utility ....................................................................................................A-121
A-5-2 Windows Issues and Troubleshooting ....................................................................................A-121
Index