OpenEye OE2-E48016 User manual

Please carefully read these instructions before using this product.
Save this manual for future use.
E-Series
Digital Video Recorder
User Manual
model no.model no. OE2-E48016

ii

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OpenEye® E480 DVR
User Manual
Manual Edition 29081AD – FEBRUARY 2013
©2000-2013, OpenEye
All Rights Reserved.
No part of this document may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the
Software License Agreement. OPENEYE shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is subject to change without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the use of this
information remains with recipient. In no event shall OPENEYE be liable for any direct, consequential, incidental, special, punitive,
or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption or loss of
business information), even if OPENEYE has been advised of the possibility of such damages and whether in an action or contract
or tort, including negligence.
This software and documentation are copyrighted. All other rights, including ownership of the software, are reserved to OPENEYE.
OPENEYE and OpenEye, are registered trademarks of OPENEYE in the United States and elsewhere. All other brand and
product names are trademarks or registered trademarks of the respective owners.
OpenEye products may include open source software that are subject to GNU GPL (General Public License), GNU LGPL (Lesser
General Public License), and other similar licensing models.
If you would like a copy of the source code, as governed by the GPL and LGPL, please send, by registered mail, a certified check
for $15.00 to cover production and shipping costs. A CD with the applicable GPL and LGPL source code will be mailed to you. This
offer is good for three years from the original date of purchase. Mail To: OpenEye ATTN Open Source Compliance, 23221 E Knox
Ave, Liberty Lake WA 99019.
The following words and symbols mark special messages throughout this guide:
WARNING: Text set off in this manner indicates that
failure to follow directions could result in bodily harm or
loss of life.
CAUTION: Text set off in this manner indicates that
failure to follow directions could result in damage to
equipment or loss of information.
OPENEYE
Liberty Lake, WA ● U.S.A.

iv
IMPORTANT SAFEGUARDS
1. Read Owner’s Manual – After unpacking this product, read the owner’s manual carefully, and follow all the operating
and other instructions.
2. Power Sources – This product should be operated only from the type of power source indicated on the label. If not sure
of the type of power supply to your home or business, consult product dealer or local power company.
3. Ventilation – Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the
product and to protect it from overheating, and these openings must not be blocked or covered. The product should not
be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or OpenEye’s
instructions have been adhered to.
4. Heat – The product should be situated away from heat sources such as radiators, heat registers, stoves, or other
products that produce heat.
5. Water and Moisture – Do not use this product near water. Do not exceed the humidity specifications for the product as
detailed in the Appendix section in this manual.
6. Cleaning – Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use
a damp cloth for cleaning.
7. Power Cord Protection – Power-supply cords should not be routed so that they are likely to be walked on or pinched
by items placed against them, paying particular attention to cords at plugs, receptacles, and the point where they exit
the product.
8. Overloading – Do not overload wall outlets; extension cords, or integral convenience receptacles as this can result in a
risk of fire or electrical shock.
9. Object and Liquid Entry Points– Never insert foreign objects into the DVR, other than the media types approved by
OpenEye, as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock.
Never spill liquid of any kind on the product.
10. Accessories – Do not place this product on an unstable cart, stand, tripod, bracket, or table. The product may fall,
causing serious personal injury and serious damage to the product.
11. Disc Tray –Keep fingers well clear of the disc tray as it is closing. Neglecting to do so may cause serious personal
injury.
12. Burden – Do not place a heavy object on or step on the product. The object may fall, causing serious personal injury
and serious damage to the product.
13. Disc – Do not use a cracked, deformed, or repaired disc. These discs are easily broken and may cause serious
personal injury and product malfunction.
14. Fuses - CAUTION: For continued protection against risk of fire, replace only with same type and rating of fuse.
15. Replaceable Batteries - CAUTION: Risk of Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of
Used Batteries According to the Instructions
16. Grounded Outlet - This equipment shall be connected to a properly grounded outlet.
17. Outlet Location – This equipment must be installed within six feet of an easily accessible outlet.

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18. Damage Requiring Service –Unplug the unit from the outlet and refer servicing to qualified service personnel under
the following conditions:
When the power-supply cord or plug is damaged.
If liquid has been spilled, or objects have fallen into the unit.
If the unit has been exposed to rain or water.
If the unit does not operate normally by following the operating instructions. Adjust only those controls that are covered
by the operating instructions as an improper adjustment of other controls may result in damage and will often require
extensive work by a qualified technician to restore the unit to its normal operation.
If the unit has been dropped or the enclosure has been damaged.
When the unit exhibits a distinct change in performance - this indicates a need for service.
19. Servicing –Do not attempt to service this product unless instructed to by an OpenEye engineer. Opening or removing
covers may expose the user to dangerous voltage or other hazards. Refer all servicing to qualified personnel.
20. Replacement Parts –When replacement parts are required, be sure the service technician has used replacement parts
specified by OpenEye or have the same characteristics as the original part. Unauthorized substitutions may result in fire,
electric shock or other hazards.
21. Safety Check –Upon completion of any service or repairs to this unit, ask the service technician to perform safety
checks to determine that the unit is in proper operating condition.
NOTES ON HANDLING
Please retain the original shipping carton and/or packing materials supplied with this product. To ensure the integrity of this
product when shipping or moving, repackage the unit as it was originally received from OpenEye.
Do not use volatile liquids, such as aerosol spray, near this product. Do not leave rubber or plastic objects in contact with this
product for long periods of time. They will leave marks on the finish.
The top and rear panels of the unit may become warm after long periods of use. This is not a malfunction.
NOTES ON LOCATING
Place the unit on a level surface. Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand.
If this unit is placed next to a TV, radio, or VCR, the playback picture may become poor and the sound may be distorted. If this
happens, place the DVR away from the TV, radio, or VCR.
NOTES ON CLEANING
Use a soft dry cloth for cleaning.
For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry. Do not use any
type of solvent, such as thinner and benzene, as they may damage the surface of the DVR.
If using a chemical saturated cloth to clean the unit, follow that product’s instructions.

vi
NOTES ON MAINTENANCE
This DVR is designed to last for long periods of time. To keep the DVR always operational we recommend regular inspection
maintenance (cleaning parts or replacement). For details contact the nearest dealer.
NOTES ON MOISTURE CONDENSATION
Moisture condensation could damage the DVR. Read the following information carefully.
Moisture condensation might occur under the following circumstances:
•When this product is brought directly from a cool location to a warm location.
•When this product is moved to a hot and humid location from a cool location.
•When this product is moved to a cool and humid location from a warm location.
•When this product is used in a room where the temperature fluctuates.
•When this product is used near an air-conditioning unit vent
•When this product is used in a humid place.
Do not use the DVR when moisture condensation may occur.
If the DVR is used in such a situation, it may damage discs and internal parts. Remove any CD discs, connect the power cord of
the DVR to the wall outlet, turn on the DVR, and leave it for two to three hours. After two to three hours, the DVR will warm up
and evaporate any moisture. Keep the DVR connected to the wall outlet and moisture will seldom occur.
WARNING
TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OFELECTRIC SHOCK
DO NOT OPEN

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EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an equilateral triangle, is
intended to alert the user to the presence of un-insulated "dangerous voltage"
within the product enclosure that may be of sufficient magnitude to constitute a
risk of electric shock to persons.
FCC STATEMENT
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated
in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
EN 55022 Class A Notice
WARNING
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be
required to take adequate measures.

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Standard Warranty
OpenEye warrants all new products to be free from defects in workmanship and material under normal use for a period of two
years after the date of purchase. Any defective product that falls under this warranty will, at OpenEye's discretion, be repaired or
replaced at no additional charge. OpenEye may elect to replace defective products with new or factory reconditioned products of
equal or greater value. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under
this warranty.
Exceptions to this are listed below:
•Three Years on all Digital Recorders
•Three years on all fixed cameras
All products shall be covered by a one year advance replacement warranty*.
OpenEye will warrant all otherwise out of warranty replacement parts and repairs for 90 days from the date of OpenEye
shipment.
The above warranty is the sole warranty made by OpenEye and is in lieu of all other warranties by OpenEye express and
implied, including without limitation the warranties of merchantability and fitness for a particular purpose. Under no circumstances
will OpenEye be liable for any consequential, incidental, special or exemplary damages arising out of or connected with the sale,
delivery, use or performance of the product, even if OpenEye is apprised of the likelihood of such damages occurring. In no
event shall OpenEye liability exceed the purchase price of the product.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state or country to
country.
*Requires corresponding security deposit. Advanced Replacement limited to components only outside of the USA and Canada.
For the most up to date information visit www.openeye.net

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Table of Contents
INTRODUCTION.........................................................................................................................................13
Product Description................................................................................................................................13
Features .................................................................................................................................................14
USB Flash Drive Approved List..............................................................................................................14
Quick Start Guide...................................................................................................................................15
INSTALLATION..........................................................................................................................................17
Front Panel Controls...............................................................................................................................17
Rear Panel Connectors ..........................................................................................................................18
16 Channel ........................................................................................................................................18
Remote Control ......................................................................................................................................19
Connection Guide...................................................................................................................................20
Connecting the Monitor......................................................................................................................20
Video Inputs and Looping Outputs.....................................................................................................20
Connecting to a Network....................................................................................................................20
Connecting Audio...............................................................................................................................20
Connecting a PTZ Camera................................................................................................................20
Connecting to a Sensor Input ............................................................................................................21
Connecting to a Relay Output............................................................................................................21
Turning on the DVR................................................................................................................................21
Setting the Remote Controller ID............................................................................................................21
SETUP ........................................................................................................................................................23
System....................................................................................................................................................23
System Setup ....................................................................................................................................23
Disk Management..............................................................................................................................24
Format...........................................................................................................................................24
Overwrite.......................................................................................................................................24
Check............................................................................................................................................25
SMART Check ..............................................................................................................................25
User Management .............................................................................................................................26
Server ...........................................................................................................................................26
Client.............................................................................................................................................26
Configuration .....................................................................................................................................27
Shutdown...........................................................................................................................................27
Camera...................................................................................................................................................28
Camera Setup....................................................................................................................................28
Adjust Camera Settings ................................................................................................................28
PTZ Setup..........................................................................................................................................28
Spot/Sequence Setup........................................................................................................................29
Monitor / OSD Setup..........................................................................................................................29
Record....................................................................................................................................................30

x
Schedule/Time Setup.........................................................................................................................30
Frame Setup.................................................................................................................................30
Schedule Setup.............................................................................................................................30
Audio Setup ..................................................................................................................................31
Instant Recording Setup................................................................................................................31
Instant Recording.....................................................................................................................31
Quick Record Setup...........................................................................................................................32
Motion/Event Setup............................................................................................................................32
Input Setup....................................................................................................................................32
Sensor Setup................................................................................................................................33
Action Setup..................................................................................................................................33
EA (Emergency Agent) .................................................................................................................33
Motion Detection Recording..........................................................................................................34
Network ..................................................................................................................................................35
Network Setup...................................................................................................................................35
Enabling Free DDNS.....................................................................................................................35
Serial Setup.......................................................................................................................................36
CLIENT Setup....................................................................................................................................36
Email Setup .......................................................................................................................................37
Information..............................................................................................................................................38
System Log View...............................................................................................................................38
Status View........................................................................................................................................38
Version View......................................................................................................................................38
OPERATION...............................................................................................................................................39
Instant Recording ...................................................................................................................................39
Search....................................................................................................................................................39
Searching Recorded Data..................................................................................................................39
Search Methods.................................................................................................................................40
Quick Search.................................................................................................................................40
Event Search.................................................................................................................................40
Calendar Search...........................................................................................................................41
Go to First.....................................................................................................................................41
Go to Last .....................................................................................................................................41
Daylight Savings Search...............................................................................................................41
After Image Removal ....................................................................................................................41
Search Popup Menu..........................................................................................................................42
Monitoring...............................................................................................................................................43
Select Channel ..................................................................................................................................43
Live Popup Menu...............................................................................................................................43
Backup....................................................................................................................................................44
Manual Backup..................................................................................................................................44
Auto Backup ......................................................................................................................................44
Using the Backup Viewer........................................................................................................................45
Controlling Backup Viewer.................................................................................................................45
Viewing Backed Up Video..................................................................................................................46
Screen Division Buttons.....................................................................................................................46
Upgrade Firmware at the DVR ...............................................................................................................46
Save Settings .........................................................................................................................................47
Export Settings ..................................................................................................................................47

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Import Settings...................................................................................................................................47
PTZ Camera Control...............................................................................................................................48
Create PTZ Preset Position...............................................................................................................48
PTZ Compatibility List.............................................................................................................................49
REMOTE SOFTWARE................................................................................................................................51
Setup Remote Connection......................................................................................................................51
Configuring the Embedded DVR........................................................................................................51
Configuring a Remote PC..................................................................................................................51
Access Remote E-Series DVR...............................................................................................................52
Connecting TO Multiple DVRs...........................................................................................................52
Using the Remote Software....................................................................................................................52
Setting the Time and Date.................................................................................................................52
Display Screen...................................................................................................................................53
Camera View.................................................................................................................................54
Screen Division Buttons................................................................................................................55
Setup Overview..................................................................................................................................56
Setup Screen Overview ................................................................................................................56
Camera Setup...............................................................................................................................56
Camera Setup..........................................................................................................................56
PanTilt Setup............................................................................................................................56
Sequence Setup.......................................................................................................................56
SPOT Setup.............................................................................................................................57
Record Setup................................................................................................................................57
Frame Setup.............................................................................................................................57
Schedule Setup........................................................................................................................57
Audio Setup..............................................................................................................................57
Motion / Event Input .................................................................................................................58
HDD Setup...............................................................................................................................58
Sensor Setup................................................................................................................................58
Sensor......................................................................................................................................58
System Setup................................................................................................................................59
User Management....................................................................................................................59
Firmware Upgrade....................................................................................................................59
Search Overview................................................................................................................................60
Play Controls.................................................................................................................................60
Performing a Basic Search ...........................................................................................................61
Adjust the Brightness of an Image................................................................................................61
Zooming in on an Image ...............................................................................................................61
Zooming in on a Portion of an Image............................................................................................61
Time Sync.....................................................................................................................................61
Clean Image..................................................................................................................................61
Save Clip.......................................................................................................................................62
Saving a Single Image or Video Clip........................................................................................62
Printing an Image..........................................................................................................................63
Status Search....................................................................................................................................63
Performing a Status Search..........................................................................................................63
PTZ Overview....................................................................................................................................64
Accessing PTZ Menus..................................................................................................................64
Controlling a PTZ Camera ............................................................................................................64
Using the Graphical PTZ Controller..........................................................................................65
Using the On-screen Compass ................................................................................................65

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APPENDIX..................................................................................................................................................67
DVR FAQ................................................................................................................................................67
TroubleShooting.....................................................................................................................................68
Environmental Specifications..................................................................................................................68
Screen Icon Index...................................................................................................................................69
Recording Icons.................................................................................................................................69
Status Icons.......................................................................................................................................69
Search Icons......................................................................................................................................69
Specifications (E480)..............................................................................................................................70

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INTRODUCTION
PRODUCT DESCRIPTION
OpenEye’s E-Series DVR is a powerful, yet affordable, video management solution designed for easy installation and
operation. Preconfigured for continuous recording and DDNS, with no additional setup required, the E-Series DVR offers
quick search, setup, and backup features. The E-Series DVR runs on an embedded Linux operating system which provides
stability and protection from viruses.
The OpenEye E-Series server comes ready for fast and seamless integration within your existing IT infrastructure.
Designed around Linux Embedded, the E-Series server offers unparalleled stability, security, and ease of use in a 2U
chassis. Accordingly, your security investment has never been easier to maintain. Multiple users may connect through any
network for simultaneous live viewing, and digital search. This powerful software enables users to establish recording
schedules, create motion detection zones, and use PTZ controls on available attached video input devices. With the latest
advancements in the E-Series server software, searching and indexing your video archive has never been easier.
All OpenEye DVRs come with free RADIUS remote management and viewing software allowing you to connect to any
number of DVRs from virtually anywhere using your PC or laptop. OpenEye’s suite of applications allow you to remotely
manage DVR settings and permissions, view live virtual multiplexed video from multiple DVRs on multiple displays, monitor
alarm and sensor events remotely, create custom maps of facilities, and search or backup recorded video.

14
FEATURES
The OpenEye E-Series DVRs include the following features:
•
16 Composite Video Input Connectors
•
Compatible with Color (NTSC or PAL) and B&W Video Sources
•
Multiple Search Methods (Date/Time, Calendar, Event)
•
Records 480 NTSC Frames Per Second (400 PAL Frames Per Second)
•
Live Real Time Video Display (480 NTSC Frames Per Second (400 PAL Frames Per Second))
•
16 Looping Video Outputs
•
Auto Termination (75Ohm) on Looping Outputs
•
Continuous Recording with Disc Overwrite Mode
•
Continuous Recording on Archiving, Transmitting to Remote, and Playback
•
Motion Based Recording Uniquely Configurable for Each Channel
•
Customizable Motion Detection Grids Uniquely Configurable for Each Channel
•
Multiple Recording Modes (Manual / Schedule / Event)
•
16 Channels of Audio (Mono) Recording and Playback
•
16 Built in Sensor Input (Normally Open or Normally Closed)
•
4 Built in Relay Output (Normally Open or Normally Closed)
•
Built-in Alarm Buzzer
•
Remote Access via Ethernet and/or Modem
•
PTZ Camera Control
•
Supports CD-RW & DVD±RW
USB FLASH DRIVE APPROVED LIST
These USB flash drives have been tested and approved to work with the E-Series DVR. Other USB flash drives may also
work with the E-Series DVR but have not yet been tested.
Manufacturer Model
SanDisk Cruzer
Talent Flash
Corsair
Lexar Voyager
Kingston Traveler

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QUICK START GUIDE
1. Turn on the DVR.
Note See the Turning on the DVR section for more details.
2. Log in -- Use the number buttons to enter the password when prompted – By default the password is <none> – Press
ENT.
3. Complete System Setup to set up the date, time and system ID.
Note See the System Startup section for more details.
Complete Sensor Setup to enable any external devices connected to sensor inputs or relay outputs.
Note See the Motion/Event Setup section for more details.
4. Complete Disk Management Setup to set overwrite options and enable SMART Check.
Note See the Disk Management section for more details.
5. Complete User Management Setup to change the Admin password and add additional users.
Note See the User Management section for more details.
6. Complete Camera Setup for all attached cameras.
Note See the Camera Setup section for more detail.
7. Complete PTZ Setup for any attached Pan / Tilt / Zoom cameras.
Note See the PTZ Setup section for more details.
8. Create a recording schedule.
Note See the Record section for more details.
9. Complete Input Setup to trigger recording on an event: motion, sensor, video loss.
Note See the Motion/Event Setup section for more details.
10. The DVR is now configured to record, search and playback video.
Note See the Operations section in this manual for more information on using the DVR.

16
NOTES:

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INSTALLATION
FRONT PANEL CONTROLS
USB Ports LED Lights
•Power
•HDD
•Record
•Network
•Fan
DVD Drive NumericKeypad* Arrow Buttons
Live Display
Setup Menu
Lock(logout)
Search Mode
Rotate
Backup Menu

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REAR PANEL CONNECTORS
The rear panel of the DVR contains virtually all of the connectors you will be using. The diagram below outlines the location
and description of each connector:
16 CHANNEL
Primary and Spot Monitor Outputs
Power Switch
AC Power Input RelayOutput
RS-232 Input
VGA Output
AudioAdapter
S-Video Output
Video In Ports
Video Out Ports
Network Port
Sensor Input
RS485 (PTZ) Connection

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REMOTE CONTROL
Record Toggle
ID Select*
Arrow / Panorama Search
Arrow
Rewind
Pause
Arrow
Arrow / SMART Search
Play
Fast Forward
Log Off (Lock)
1 2 3
4 5 6
789
+
10 0
ID

PTZ Controls
*The ID Select Button allows the user to use
one remote control forseveral E480 DVRs.

20
CONNECTION GUIDE
CONNECTING THE MONITOR
There are three available monitor outputs on the E-Series DVR.
•Composite Monitor output for CCTV monitor – BNC (Marked MAIN)
•VGA output for VGA monitor – Mini-Sub D15
•S-Video output - Mini-Din 4
VIDEO INPUTS AND LOOPING OUTPUTS
The E-Series DVR comes with 16 BNC video inputs on the rear of its chassis. Each video input has a corresponding looping
BNC output beneath it for passing the video signal to another monitoring/recording device.
CONNECTING TO A NETWORK
Use the RJ45 jack on the rear of the DVR when connecting to a network.
CONNECTING AUDIO
To record audio on the DVR connect the audio source to the Audio In Port (White) on the back of the chassis.
To listen to live or recorded audio connect the Audio Out Port (Red) to an amplified speaker system.
Note The DVR audio output is a line level source which requires an amplified speaker system. The audio input can be from
an amplified source or directly from a microphone.
CONNECTING A PTZ CAMERA
The RS485 connector can be used to control Pan / Tilt / Zoom (PTZ) cameras. See the
PTZ camera manufacturer’s manual for configuring the RS485 connection.
Note Use the RS485 connector for external control systems such as a control
keyboard. Connect RX-/TX- and RX+/TX+ of the control system to the TX-
/RX- and TX+/RX+ (respectively) of the DVR.
RJ45