OpenEye OE2-E12016 User manual

Please carefully read these instructions before using this product.
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E-Series
Digital Video Recorder
User Manual
model no.model no. OE2-E12016
OE2-E12008
OE2-E12004

ii

27717AN iii
OpenEye® E120 DVR
User Guide
Manual Edition 27717AN – MARCH 2009
©2000-2009, OpenEye
All Rights Reserved.
No part of this document may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the
Software License Agreement. OPENEYE shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is subject to change without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the use of this
information remains with recipient. In no event shall OPENEYE be liable for any direct, consequential, incidental, special, punitive,
or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption or loss of
business information), even if OPENEYE has been advised of the possibility of such damages and whether in an action or contract
or tort, including negligence.
This software and documentation are copyrighted. All other rights, including ownership of the software, are reserved to OPENEYE.
OPENEYE and OpenEye are registered trademarks of OPENEYE in the United States and elsewhere. All other brand and product
names are trademarks or registered trademarks of the respective owners.
The following words and symbols mark special messages throughout this guide:
WARNING: Text set off in this manner indicates that
failure to follow directions could result in bodily harm or
loss of life.
CAUTION:Text set off in this manner indicates that
failure to follow directions could result in damage to
equipment or loss of information.
OPENEYE
Liberty Lake, WA ●U.S.A.

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IMPORTANT SAFEGUARDS
1. Read Owner’s Manual – After unpacking this product, read the owner’s manual carefully, and follow all the operating
and other instructions.
2. Power Sources – This product should be operated only from the type of power source indicated on the label. If not sure
of the type of power supply to your home or business, consult product dealer or local power company.
3. Ventilation – Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the
product and to protect it from overheating, and these openings must not be blocked or covered. The product should not
be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or OpenEye’s
instructions have been adhered to.
4. Heat – The product should be situated away from heat sources such as radiators, heat registers, stoves, or other
products that produce heat.
5. Water and Moisture – Do not use this product near water. Do not exceed the humidity specifications for the product as
detailed in the Appendix section in this manual.
6. Cleaning – Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use
a damp cloth for cleaning.
7. Power Cord Protection – Power-supply cords should not be routed so that they are likely to be walked on or pinched
by items placed against them, paying particular attention to cords at plugs, receptacles, and the point where they exit
the product.
8. Overloading – Do not overload wall outlets; extension cords, or integral convenience receptacles as this can result in a
risk of fire or electrical shock.
9. Object and Liquid Entry Points – Never insert foreign objects into the DVR, other than the media types approved by
OpenEye, as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock.
Never spill liquid of any kind on the product.
10. Accessories – Do not place this product on an unstable cart, stand, tripod, bracket, or table. The product may fall,
causing serious personal injury and serious damage to the product.
11. Disc Tray – Keep fingers well clear of the disc tray as it is closing. Neglecting to do so may cause serious personal
injury.
12. Burden – Do not place a heavy object on or step on the product. The object may fall, causing serious personal injury
and serious damage to the product.
13. Disc – Do not use a cracked, deformed, or repaired disc. These discs are easily broken and may cause serious
personal injury and product malfunction.
14. Fuses – CAUTION: For continued protection against risk of fire, replace only with same type and rating of fuse.
15. Replaceable Batteries – CAUTION: Risk of Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of
Used Batteries According to the Instructions
16. Grounded Outlet – This equipment shall be connected to a properly grounded outlet.
17. Outlet Location – This equipment must be installed within six feet of an easily accessible outlet.

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18. Damage Requiring Service – Unplug the unit from the outlet and refer servicing to qualified service personnel under
the following conditions:
When the power-supply cord or plug is damaged.
If liquid has been spilled, or objects have fallen into the unit.
If the unit has been exposed to rain or water.
If the unit does not operate normally by following the operating instructions. Adjust only those controls that are covered
by the operating instructions as an improper adjustment of other controls may result in damage and will often require
extensive work by a qualified technician to restore the unit to its normal operation.
If the unit has been dropped or the enclosure has been damaged.
When the unit exhibits a distinct change in performance – this indicates a need for service.
19. Servicing – Do not attempt to service this product unless instructed to by an OpenEye engineer. Opening or removing
covers may expose the user to dangerous voltage or other hazards. Refer all servicing to qualified personnel.
20. Replacement Parts – When replacement parts are required, be sure the service technician has used replacement parts
specified by OpenEye or have the same characteristics as the original part. Unauthorized substitutions may result in fire,
electric shock or other hazards.
21. Safety Check – Upon completion of any service or repairs to this unit, ask the service technician to perform safety
checks to determine that the unit is in proper operating condition.
NOTES ON HANDLING
Please retain the original shipping carton and/or packing materials supplied with this product. To ensure the integrity of this
product when shipping or moving, repackage the unit as it was originally received from OpenEye.
Do not use volatile liquids, such as aerosol spray, near this product. Do not leave rubber or plastic objects in contact with this
product for long periods of time. They will leave marks on the finish.
The top and rear panels of the unit may become warm after long periods of use. This is not a malfunction.
NOTES ON LOCATING
Place the unit on a level surface. Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand.
If this unit is placed next to a TV, radio, or VCR, the playback picture may become poor and the sound may be distorted. If this
happens, place the DVR away from the TV, radio, or VCR.
NOTES ON CLEANING
Use a soft dry cloth for cleaning.
For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry. Do not use any
type of solvent, such as thinner and benzene, as they may damage the surface of the DVR.
If using a chemical saturated cloth to clean the unit, follow that product’s instructions.
NOTES ON MAINTENANCE
This DVR is designed to last for long periods of time. To keep the DVR always operational we recommend regular inspection
maintenance (cleaning parts or replacement). For details contact the nearest dealer.

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NOTES ON MOISTURE CONDENSATION
Moisture condensation could damage the DVR. Read the following information carefully.
Moisture condensation might occur under the following circumstances:
•When this product is brought directly from a cool location to a warm location.
•When this product is moved to a hot and humid location from a cool location.
•When this product is moved to a cool and humid location from a warm location.
•When this product is used in a room where the temperature fluctuates.
•When this product is used near an air-conditioning unit vent
•When this product is used in a humid place.
Do not use the DVR when moisture condensation may occur.
If the DVR is used in such a situation, it may damage discs and internal parts. Remove any CD discs, connect the power cord of
the DVR to the wall outlet, turn on the DVR, and leave it for two to three hours. After two to three hours, the DVR will warm up
and evaporate any moisture. Keep the DVR connected to the wall outlet and moisture will seldom occur.
WARNING
TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN

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EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an equilateral triangle, is
intended to alert the user to the presence of un-insulated "dangerous voltage"
within the product enclosure that may be of sufficient magnitude to constitute a
risk of electric shock to persons.
FCC STATEMENT
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated
in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
EN 55022 Class A Notice
WARNING
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be
required to take adequate measures.

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Standard Warranty
OpenEye warrants all new products to be free from defects in workmanship and material under normal use for a period of two
years after the date of purchase. Any defective product that falls under this warranty will, at OpenEye's discretion, be repaired or
replaced at no additional charge. OpenEye may elect to replace defective products with new or factory reconditioned products of
equal or greater value. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under
this warranty.
Exceptions to this are listed below:
•Three Years on all Digital Recorders
•Three years on all fixed cameras
All products shall be covered by a one year advance replacement warranty*.
OpenEye will warrant all otherwise out of warranty replacement parts and repairs for 90 days from the date of OpenEye
shipment.
The above warranty is the sole warranty made by OpenEye and is in lieu of all other warranties by OpenEye express and
implied, including without limitation the warranties of merchantability and fitness for a particular purpose. Under no circumstances
will OpenEye be liable for any consequential, incidental, special or exemplary damages arising out of or connected with the sale,
delivery, use or performance of the product, even if OpenEye is apprised of the likelihood of such damages occurring. In no
event shall OpenEye liability exceed the purchase price of the product.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state or country to
country.
*Requires corresponding security deposit. Advanced Replacement limited to components only outside of the USA and Canada.
For the most up to date information visit www.openeye.net

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Table of Contents
INTRODUCTION.........................................................................................................................................13
Product Description................................................................................................................................13
Features .................................................................................................................................................14
USB Flash Drive Approved List..............................................................................................................14
Quick Start Guide...................................................................................................................................15
INSTALLATION..........................................................................................................................................17
Front Panel Controls...............................................................................................................................17
Rear Panel Connectors ..........................................................................................................................18
4 Channel...........................................................................................................................................18
8 Channel...........................................................................................................................................19
16 Channel.........................................................................................................................................19
Remote Control ......................................................................................................................................20
Connection Guide...................................................................................................................................21
Connecting the Monitor......................................................................................................................21
Video Inputs and Looping Outputs.....................................................................................................21
Connecting to a Network....................................................................................................................21
Connecting Audio...............................................................................................................................21
Connecting a PTZ Camera ................................................................................................................21
Connecting to a Sensor Input.............................................................................................................22
Connecting to a Relay Output............................................................................................................22
Turning on the DVR................................................................................................................................22
Setting the Remote Controller ID............................................................................................................22
SETUP ........................................................................................................................................................23
Setup Menus ..........................................................................................................................................23
System ...................................................................................................................................................24
System Setup.....................................................................................................................................24
Disk Management..............................................................................................................................25
Format...........................................................................................................................................25
Overwrite.......................................................................................................................................25
Check............................................................................................................................................25
SMART Check ..............................................................................................................................26
User Management .............................................................................................................................26
Server ...........................................................................................................................................26
Client.............................................................................................................................................27
Configuration......................................................................................................................................27
Shutdown...........................................................................................................................................27
Camera...................................................................................................................................................28
Camera Setup....................................................................................................................................28
Color Setup (Adjust)......................................................................................................................28
PTZ Setup..........................................................................................................................................28
Spot /Sequence Setup.......................................................................................................................29
Monitor Setup.....................................................................................................................................29
Record....................................................................................................................................................30
Record Setup.....................................................................................................................................30
Frame Setup .................................................................................................................................30
Schedule Setup.............................................................................................................................30
Audio Setup ..................................................................................................................................31
Instant Recording Setup................................................................................................................31
Instant Recording.....................................................................................................................31

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Quick Record Setup...........................................................................................................................32
Motion/Event SETUP.........................................................................................................................33
Input Setup....................................................................................................................................33
Sensor Setup ................................................................................................................................33
Action Setup..................................................................................................................................34
EA (Emergency Agent) .................................................................................................................34
Motion Detection Recording ...................................................................................................................35
Network ..................................................................................................................................................36
Network Setup ...................................................................................................................................36
Enabling Free DDNS.....................................................................................................................36
Serial Setup .......................................................................................................................................37
Client Setup .......................................................................................................................................37
E-mail Setup ......................................................................................................................................38
Information..............................................................................................................................................39
System Log View...............................................................................................................................39
Status View........................................................................................................................................39
Version View......................................................................................................................................39
OPERATION...............................................................................................................................................41
INSTANT Recording...............................................................................................................................41
Search....................................................................................................................................................41
Searching Recorded Data..................................................................................................................41
Search Methods.................................................................................................................................42
Quick Search.................................................................................................................................42
Event Search.................................................................................................................................42
Daylight Savings Search...............................................................................................................42
Go To First....................................................................................................................................42
Go To Last ....................................................................................................................................42
Go To Jump ..................................................................................................................................42
Search Details....................................................................................................................................43
Search Popup Menu ..........................................................................................................................43
Monitoring...............................................................................................................................................44
Select Channel...................................................................................................................................44
Live Popup Menu...............................................................................................................................44
Backup ...................................................................................................................................................45
Manual Backup..................................................................................................................................45
Auto Backup.......................................................................................................................................45
Using the Backup Viewer .......................................................................................................................46
Controlling Backup Viewer.................................................................................................................46
Viewing Backed Up Video..................................................................................................................47
Screen Division Buttons.....................................................................................................................47
Upgrade Firmware AT the DVR..............................................................................................................47
Save Settings .........................................................................................................................................48
Export Settings...................................................................................................................................48
Import Settings...................................................................................................................................48
PTZ Camera Control ..............................................................................................................................49
Create PTZ Preset Position ...............................................................................................................49
PTZ Compatibility List.............................................................................................................................50
REMOTE SOFTWARE................................................................................................................................51
Setup Remote Connection .....................................................................................................................51
Configuring the DVR..........................................................................................................................51
Configuring a Remote PC..................................................................................................................51