Overland Storage SnapServer DX2 User manual

Quick Start Guide
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SnapServer®DX2
2U Storage Appliance
Step 1
It is essential that you activate your warranty. Technical and warranty support are
not available until the warranty is active:
1. Go to http://www.overlandstorage.com/ and select
Service & Support > My Products.
2. At the Site Login, enter your e-mail address and
password, and click GO.
3. Click Register New Product.
4. Fill in the information (including serial number)
and click Submit.
Your warranty certificate will be emailed to you. Follow the instructions included in
the email to complete the registration process.
Step 2
WARNING: This device has more than one power cord. Disconnect ALL power supply
cords before servicing.
Any optional internal components, such as expansion cards and extra memory, need to
be installed before continuing. Refer to the installation instructions and warnings that
are packaged with the components.
Step 3
The SnapServer DX2 comes with a sliding rail rack kit for easy installation into a
19-inch (EIA-310) rack. There is a left (L) and right (R) rail. They are installed with the
end flanges pointing outward and the rail hooks opening downward.
IMPORTANT: Two-post telco-style or other racks less than 29 inches in depth will NOT
support this unit.
Attach the Inner Rail to the DX2
1. Take the left (L) rail assembly and slide the inner rail out until it stops.
2. Press the release latch and remove the inner rail.
3. Place an inner rail against the server’s left side (when facing the unit), aligning
the screw holes with the latch release nearer the rear.
Enter
Enter
4. Secure the rail using the three M3x4mm screws in the countersunk holes.
5. Repeat Steps 1–4 for the right (R) rail assembly.
Size the Outer Rails to Rack
1. Determine the 2U area where the DX2 is to
be mounted, and mark the third and fifth
holes on both sides, front and back.
2. Note the distance between the inside edges
of the rack’s front and rear rails.
3. If installing the rails in a round-holed
rack, attach the adapters to both ends of the
left rail assembly:
NOTE: There are two sets of adapters. Each set consists of two mirror-imaged versions.
They are installed with the square holes on the bottom and the open sides facing inward.
a. With the rail hooks facing down, insert them through the top and bottom
square holes of the adapter.
b. Push the adapter up until it is fully engaged.
c. With the flat-head screw inserted through the countersunk hole side of the
cup washer, insert them in the hole between the hooks and tighten.
Be sure the cup washer goes into the square hole and is flush with the adapter.
4. Loosen the four nuts and screws holding the rear slide component.
5. Verify that the length of the slide rail is slightly less than the internal distance
measured between the rack’s vertical rails.
If necessary, remove the four nuts and screws holding the rear component, slide
it out the needed distance, and loosely reinstall them.
NOTE: For some racks, only two screws can be used with the rear component due to the
location of the slots. This does not impact the stability of the rails.
6. Repeat Steps 3–5 for the right rail assembly.
Attach Outer Rails
Depending on the type of rack, different methods of installation are used.
NOTE: The top hole of the rail is used by the server captive screw to secure the server.
Square-holed Racks
1. Position the left (L) slide rail between the
left-side vertical rack rails with the flanges
inside the rack and pointing outward.
2. Insert the front flange hooks into the two
marked holes and press down.
3. Extend the rear component and hook the
rear flange into the rack.
Round Hole
Adapter
Slide Rail Set
Nuts & Screws
Hooks
Rear
Component
Screw
& Nut
DX2 2U
Mark
Mark
Hooks
Rack
Slide Rail
4. Repeat Steps 1–3 for the right (R) slide rail.
5. Secure the left slide rail to the rack:
a. Insert a flat-head screw through the
countersunk hole side of a cup washer.
b. At the front of the left rail, insert them into the
hole between the hooks and tighten.
Be sure the cup washer goes into the square hole
and is flush with the rack.
c. Repeat Steps a–b for the front right rail.
6. Repeat Step 5 for the rear of both rails.
7. On both rails, tighten the nuts and screws to secure the rear components.
This completes the installation of the rails. Continue now with “Install the Unit.”
Threaded Round-holed Racks
Two sets of adapters are provided for threaded round-holed racks.
1. At the front, screw two pan-head screws into the left marked rack holes until
their tips are flush with the inside edge of the rack rail.
2. Repeat Step 1 for the left rear.
3. Position the left (L) slide rail between the
left-side vertical rack rails with the middle rail
toward the inside.
4. Continue screwing in the front screws until
they secure the front flange.
5. At the rear, continue screwing in the rear
screws until they secure the rear flange.
6. Secure the rear component nuts and screws.
7. For the right-side rail, repeat Steps 3–5.
This completes the installation of the rails. Continue now with “Install the Unit.”
Non-threaded Round-holed Racks
Two sets of adapters are provided for non-threaded round-holed racks. The screws
securing the rails are loosely installed now and are secured when the unit is installed.
1. Position the left (L) slide rail between the left-side vertical rack rails with the
middle rail toward the inside.
2. At the front, loosely install two screws through the marked holes into the
adapter.
3. At the rear, fully extend the rear component and loosely install two screws
through the marked holes into the adapter.
4. Repeat Steps 1–3 for the right (R) slide rail.
5. On both rails, tighten the nuts and screws on the rear components.
This completes the installation of the rails. Continue now with “Install the Unit.”
Install the Unit
WARNING: It is recommended that a mechanical lifter (or at least two people) be used
to raise and align the unit to prevent injury during installation. Use care when inserting
or removing a unit into or out of a rack to prevent the accidental tipping of the rack, causing
damage or personal injury.
1. Slide out the middle slide rails on both sides.
2. Using the mechanical lifter, position the
server in front of the rack.
3. Insert the server inner rails into the middle
rails and slide the server into the rack.
Cup Washer
Flat-head Screw
Cup Washer
Must Be Flush
Marked Holes
Adapter
Slide Rail
Rack
Round-holed Racks
*10400347-004*
10400347-004

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http://support.overlandstorage.com
You can get additional technical support on the Internet at the Overland Storage Support web page, or
by contacting Overland Storage using the information found on the Contact Us page on our web site.
OD11005 06/2012 ©2011-12 Overland Storage, Inc.
4. For a round-holed rack:
a. Slide the server back and forth once to set the rails.
b. Push the server in and tighten the four rear rail screws.
c. Pulling the unit out a few inches, tighten the four front rail screws.
d. Push the server all the way into the rack.
5. Secure the server to the rack with the captive screws.
Step 4
The DX2 comes with only blank drive carriers installed (drives are sold separately). Up
to 12 disk drives can be installed with blank drive carriers filling in the empty slots.
IMPORTANT: To maintain proper airflow and cooling, a drive assembly or a blank drive
carrier must be installed in every slot. No empty slots are allowed.
Install Drives
NOTE: Do not remove the disk drives from their carriers. Doing so voids the drive warranty.
Once the SnapServer is in the rack, install the drives as follows:
1. Remove blank drive carriers from all the slots that will be used for drives.
2. Positioning a drive assembly in front of the
appropriate bay, slide it in until the latch clicks,
locking the assembly in the bay.
3. Repeat Step 2 for each remaining drive assembly.
Attach the Bezel
1. Position the bezel with the top and bottom tabs aligned with the inside edges of
the chassis front.
2. Move the bezel toward the unit until the magnets engage.
3. Verify that the bezel is aligned properly with all the LEDs visible and the Power
Panel on the right side in line with the hole on the bezel flange.
Step 5
Cable Attachment
IMPORTANT: The speed/duplex setting of the Ethernet ports on a DX2 defaults to
autonegotiate. The networking switch or hub to which the DX2 is connected must also be
configured to autonegotiate; otherwise, network throughput or connectivity to the DX2 may be
seriously impacted.
All cabling, power connections, and cooling are located on the DX2 rear panel.
1 - AC Power Sockets
2 - USB 2.0 Ports (4)
3 - Serial Port*
4 - Ethernet 2 Port
5 - Ethernet 1 Port
6 - SAS Card Port
123562
* For use by Technical Support only.
4
1. Connect Ethernet 1 to a network.
Using a Category 5e (or better) cable, connect Ethernet 1 on the appliance to a
Gigabit Ethernet switch on the same LAN as the host system used to manage the
SnapServer DX2.
2. If desired, plug a second network cable into Ethernet 2.
NOTE: To take advantage of network bonding (load balancing or failover), both data ports
(Ethernet 1 and 2) must be physically connected to the network. For load balancing,
connect them to the same switch on the same subnet with the switch set to autonegotiate.
For failover, connect them to different switches on the same subnet.
3. Attach both power cords to the AC power sockets on the server.
4. Plug the power cords into a UPS appliance or a properly grounded AC power
source.
5. If using an APC-brand UPS appliance, plug the USB cord from the UPS into the
USB port on the rear of the SnapServer.
NOTE: SnapServer systems are designed to work with APC-brand USB or network-based
UPS devices to automatically shut down cleanly in the event of a power failure. You must
configure the APC unit both in the SnapServer’s Web Management Interface and in the
APC user interface.
6. Briefly press the front power switch to power on the unit.
Important – Read This Before Continuing
After initial power up with new drives, a DX Series appliance takes up to 10 minutes
to complete the new appliance initialization process. During this time, the Status LED
flashes an alternating green and amber pattern.
CAUTION: Under no circumstances should power be removed while the system is in this
state! Doing so may render the appliance inoperable.
Once initialization is complete, the system automatically reboots and the Status LED
displays a solid green color. Continue with “Connecting for the First Time.”
Step 6
Connecting for the First Time
NOTE: SnapServers are configured to acquire an IP address from a DHCP server. If no DHCP
server is found on the network, the SnapServer defaults to an IP address in the range of
169.254.xxx.xxx. You may not be able to see the appliance on your network until you discover
and optionally assign an IP address using SnapServer Manager (SSM).
•If you are installing your SnapServer DX2 on a network with a DHCP server,
continue with “Connect Using the Appliance Name.”
•If your network does not have a DHCP server or name resolution services,
continue with” Connect Using the SnapServer Manager.”
Connect Using the Appliance Name
This procedure requires that name resolution services (via DNS or an equivalent
service) be operational.
1. Find the server name.
The default DX2 name is “SNAPnnnnnnn,” where nnnnnnn is the appliance
number. The server number is a unique, numeric-only string that appears on a
label affixed to the bottom of the server.
2. In a web browser, enter the server URL.
For example, enter “http://SNAPnnnnnnn” (using the default DX2 name).
3. Press Enter to connect to the Web Management Interface.
4. In the login dialog box, enter admin as the user name and admin as the
password, then click OK.
5. Complete the Initial Setup Wizard.
Connect Using the SnapServer Manager
SnapServer Manager (SSM) is an administrative application that
is Java-based, platform-independent, and runs on all major
platforms. SSM provides administrators a single interface from
which they can discover any SnapServer on the network. You can
download and install SSM from:
http://docs.overlandstorage.com/ssm
Be sure to install SSM on a computer residing on the same network segment as your
SnapServer.
SnapServer Manager Procedure
1. Launch SSM.
SSM discovers all SnapServers on its local network segment and displays their
information in the main console. If you do not have a DHCP server, there might be
a delay before the appliance appears on the network.
NOTE: To distinguish multiple SnapServers, you may need to find their default appliance
names as explained in the previous procedure.
2. Right-click the appliance name and select Launch Web Administration.
3. Log into the Web Management Interface.
Enter admin as the user name and admin as the password, then click OK.
4. Complete the Initial Setup Wizard.
Your DX2 is ready to be configured for your specific environment and needs.
Step 7
User Guides
For detailed information on configuring your SnapServer DX2,
refer to the SnapServer Administrator’s Guide for GuardianOS
or the GuardianOS Release Notes.
They are available online at:
http://docs.overlandstorage.com/snapserver
Translated versions of this Quick Start Guide are also available
on the web page.
Warranty and Technical Support
For warranty and technical support information, see our
Contact Us web page:
http://www.overlandstorage.com/company/contact-us/
index.aspx
For information on contacting Overland Technical Support, visit
our Contact Support web page:
http://docs.overlandstorage.com/support
To search for more service information, visit our Expert Knowledge Base System:
http://support.overlandstorage.com/kb