Overland Storage SnapServer User manual

Quick Start Guide
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SnapServer®
Desktop Storage Appliance
Step 1
It is essential that you activate your warranty. Technical and warranty support are
not available until the warranty is active:
1. Go to http://www.overlandstorage.com/ and select
Service & Support > My Products .
2. At the Site Login, enter your e-mail address and
password, and click
GO .
3. Click
Register New Product .
4. Fill in the information (including serial number)
and click
Submit .
NOTE: You’ll receive a confirmation email from Overland with instructions on how to
complete the registration process.
Step 2
WARNING: To reduce the risk of electric shock or damage to equipment, always remove
any power cords while working with the unit.
AVERTISSEMENT: Pour réduire le risque de choc électrique ou endommagement de
l'équipement, retirez toujours les cordons électriques en travaillant avec l'appareil.
Any optional internal components, such as a PCIe card or an additional DIMM, need to
be installed before continuing. Refer to the installation instructions and warnings that
are packaged with the add-on components.
Step 3
The appliance holds as many as four disk drives. The drives must be installed in the
empty drive carriers shipped with the appliance.
1. Locate the three holes on the bottom of the drive.
These holes align with three holes on the bottom of the drive carrier. Maintain
this orientation when inserting the drive into the drive carrier.
Enter
Enter
2. Slide the drive into the blank drive carrier and align the three holes on the
bottom of the carrier with the holes on the drive.
3. Secure the drive to the to carrier with the supplied screws.
4. Repeat Steps 1–3 for each remaining drive.
Step 4
The handle mechanism must be unlatched to install the drive carriers in the appliance.
NOTE: Drives must always be installed starting with the top bay and proceeding down.
1. Slide the release button on the carrier to the right.
The latch on the front of the carrier will release and the handle will extend.
2. Set the carrier on an secure surface.
3. With the door open, position a drive assembly in front of the topmost empty bay.
4. Slide the assembly into the bay until the assembly stops.
5. Swing the handle closed until it clicks, locking the drive into place.
6. Repeat Steps 1–5 for any other drives being installed.
7. Close the door.
Slide to Right
Slide In Carrier
Step 5
IMPORTANT: The speed/duplex setting of the Ethernet ports on a appliance defaults to
autonegotiate. The networking switch or hub to which the appliance is connected must
also be configured to autonegotiate; otherwise, network throughput or connectivity to the
appliance may be seriously impacted.
All cabling ports, power connections, and exhaust vents are located on the appliance
rear panel.
Attach the cables as follows:
1. Place the unit on the secure surface where it will reside.
2. Connect Ethernet 1 to a network.
Using a Category 5e (or better) cable, connect Ethernet 1 on the appliance to a
Gigabit Ethernet switch on the same LAN as the host system used to manage the
SnapServer appliance.
3. If desired, plug a second network cable into Ethernet 2.
NOTE: To take advantage of network bonding (load balancing or failover), both data ports
(Ethernet 1 and 2) must be physically connected to the network. For load balancing,
connect them to the same switch on the same subnet with the switch set to autonegotiate.
For failover, connect them to different switches on the same subnet.
4. If attaching an RDX Removable Disk, follow the instructions that came with
the product, using the blue USB 3.0 ports.
5. Attach the power cord to the AC power socket on the appliance.
6. Plug the power cord into a UPS appliance or a properly grounded AC power
source.
1 - USB 3.0 Ports (2 Blue)
2 - USB 2.0 Ports (2 White)
3 - Ethernet Ports (2)
4 - Serial Port*
142
* For use by Technical Support only.
3
*10400681001*
10400681-001

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http://support.overlandstorage.com
You can get additional technical support on the Internet at the Overland Storage Support web page, or
by contacting Overland Storage using the information found on the Contact Us page on our web site.
OD11015 ©2015 Overland Storage, Inc.
7. If using an APC-brand UPS appliance, plug the USB cord from the UPS into a
USB port on the rear of the SnapServer.
NOTE: SnapServer systems are designed to work with APC-brand USB or network-based
UPS devices to automatically shut down cleanly in the event of a power failure. You must
configure the APC unit both in the Web Management Interface and in the APC user
interface.
8. Briefly press the front power button ( ) to power ON the unit.
Important – Read This Before Continuing
After initial power up with new drives, a SnapServer appliance takes up to 10
minutes to complete the new appliance initialization process. During this time, the
Status LED flashes an alternating green and amber pattern.
CAUTION: Under no circumstances should power be removed while the system is in
this state! Doing so may render the appliance inoperable.
Once initialization is complete, the system automatically reboots and the Status LED
displays a solid green color. Continue with Connect for the First Time.
Step 6
Connect for the First Time
NOTE: SnapServers are configured to acquire an IP address from a DHCP server. If no DHCP
server is found on the network, the SnapServer defaults to an IP address in the range of
169.254.xxx.xxx. You may not be able to see the appliance on your network until you discover
and optionally assign an IP address using SnapServer Manager (SSM).
•If you are installing your SnapServer appliance on a network with a DHCP
server, continue with Connecting Using the Appliance Name.
•If your network does not have a DHCP server or name resolution services,
continue with Connecting Using the SnapServer Manager.
Connecting Using the Appliance Name
This procedure requires that name resolution services (via DNS or an equivalent
service) be operational.
1. Find the server name.
The default appliance name is “SNAPnnnnnnn,” where nnnnnnn is the appliance
number. The server number is a unique, numeric-only string that appears on a
label affixed to the bottom of the server.
2. In a web browser, enter the server URL.
For example, enter “http://SNAPnnnnnnn” (using the default appliance name).
3. Press
Enter to connect to the Web Management Interface.
4. In the login dialog box, enter admin as the user name, admin as the password,
then click
OK .
5. Complete the Initial Setup Wizard.
Your appliance is ready to be configured for your specific environment and needs.
Connecting Using the SnapServer Manager
SnapServer Manager (SSM) is an administrative application that
is Java-based, platform-independent, and runs on all major
platforms. SSM provides administrators a single interface from
which they can discover any SnapServer on the network. You can
download and install SSM from:
http://docs.overlandstorage.com/ssm
Be sure to install SSM on a computer residing on the same network segment as your
SnapServer.
SnapServer Manager Procedure
1. Launch SSM.
SSM discovers all SnapServers on its local network segment and displays their
names, IP addresses, and other status information in the main console. If you do
not have a DHCP server, there might be a delay before the appliance appears on
the network.
NOTE: To distinguish multiple SnapServers, you may need to find their default appliance
names as explained in Connecting Using the Appliance Name section.
2. In SSM, right-click the appliance name and select Launch Web
Administration.
3. Log into the Web Management Interface.
In the login dialog box, enter admin as the user name, admin as the password,
then click
OK .
4. Complete the Initial Setup Wizard.
Your appliance is ready to be configured for your specific environment and needs.
Step 7
User Guides
For detailed information on configuring your SnapServer
appliance, refer to the SnapServer Administrator’s Guide for
GuardianOS or the GuardianOS Release Notes.
They are available online at:
http://docs.overlandstorage.com/snapserver
Translated versions of this Quick Start Guide are also
available on the web page.
Warranty and Technical Support
For warranty and general technical support information,
see our Contact Us web page:
http://www.overlandstorage.com/company/contact-us/
index.aspx
For information on contacting Overland Technical Support,
see our Contact Us web page:
http://docs.overlandstorage.com/support