Parker PHM 17" TFT User manual

The PHM/PM User Guide
July 2006
Parker-CTC Automation
50 W. TechneCenter Drive, Milford, Ohio 45150
Part #: A3-06717-01

Copyright and Trademark Notice
Copyright © 2006 by Parker-CTC Automation. All rights reserved. No part
of this publication may be reproduced, transmitted, transcribed, stored in a
retrieval system, in any form or by any means, mechanical, photocopying,
recording or otherwise, without the prior written consent of Parker-CTC
Automation.
While every precaution has been taken in the preparation of this manual,
Parker-CTC Automation and the author assume no responsibility for errors
or omissions. Neither is any liability assumed for damages resulting from
the use of the information contained herein. All product and company
names are trademarks of their respective companies and licenses.
The following products are copyright their respective owners: Microsoft,
Microsoft Windows, Intel, SanDisk, SanDisk ImageMate, IBM, Lantastic,
and Gunk.
Product Warranty Information
Parker-CTC Automation provides top quality products through rigid testing
and the highest quality control standards. However, should a problem
occur with your hardware or with the software protection key, CTC’s
standard product warranty covers these items for 15 months from the date
of shipment from CTC. Exceptions appear below:
• PowerStation backlight bulbs have a 90-day warranty.
• Third-party products, such as bus cards, carry the manufacturer’s
specified warranty.
• For all displays, image retention (burn-in) is not covered by warranty.
• Software revisions that occur within 60 days after purchase are
available under warranty upon request. Please review the Interact
License Agreement for additional software warranty information.
Should you have any questions about your application or need technical
assistance, please call Parker-CTC Automation’s Product Technical Support
department at 513-248-1714, 8:00 a.m. to 5:00 p.m., Eastern Time. You
may call this same number after hours for emergency assistance. See
Customer Support Services on page 1-3 for more information about
support products and services.
Supported Monitor Models
This manual is for use with the following monitors:
• Model PHM 15” and 17” TFT Flat Panel Monitor
• Model PM 15” and 17” TFT Flat Panel Monitor
The PHM monitor contains the Hampshire touchscreen controller. The PM
monitor contains the 3M/Dynapro touchscreen controller.

PHM/PM User Guide i
Table of Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Using this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Documentation Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Documentation Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Text Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
ISO Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Customer Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Product Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Technical Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
2 Installing the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Selecting a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Underwriters Laboratories Approval. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Class I, Division 2 Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Environmental Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Touchscreen Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Electrical Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Field Terminal Wiring Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Temperature and Humidity Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Enclosure Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Accessing Ports and Other Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Radiated Emissions Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Mounting the Monitor in an Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Creating a Cutout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Mounting an External AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Preparing the Power Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Mounting the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
3 Connecting to a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Connecting to a Non-display PowerStation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Connecting to Other Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
To Start Up Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Step1: Installing the Touchscreen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Step 2: Calibrating the Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Step 3: Adjusting the Video Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

PHM/PM User Guide ii
4 Maintaining the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Cleaning the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Recalibrating the Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Performing Internal Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Electrostatic Discharge (ESD) Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Opening and Closing the Backshell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Opening the Back Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Closing the Backshell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Replacing a Fuse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Resolving Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Problems with Display Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Problems with the Displayed Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
A Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Physical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Display Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Testing Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Faceplate Chemical Resistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Touchscreen Cable Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Video Input Signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
B PM1 Monitor Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Connecting to a Non-display Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Installing the Touchscreen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Calibrating the Touchscreen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3

PHM/PM User Guide iii
L IST OF F IGURES 1
Figure 2-1 : Monitor Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Figure 2-2 : Mounting an External AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Figure 2-3 : Power Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Figure 2-4 : Mounting the Clamp Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Figure 3-1 : Communication Ports on the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Figure 3-2 : Power and Ground Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
Figure 3-3 : On-Screen Display Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Figure 4-1 : Removing the 17” Monitor Back Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Figure 4-2 : Accessing the Internal Cables of the Monitor . . . . . . . . . . . . . . . . . . . . . . . . .4-4
Figure 4-3 : Fuse Location on the Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
Figure A-1: Touchscreen Cable Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Figure B-1: Communication Ports on the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

PHM/PM User Guide iv
L IST OF T ABLES 1
Table A-1: Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Table A-2: Display Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Table A-3: Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Table A-4: Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Table A-5: European Community Immunity and Emission Standards. . . . . . . . . . . . . . . . . A-3
Table A-6: Mechanical Testing Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Table A-7: Faceplate Chemical Resistance Specifications . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Table A-8: Video Cable Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6

PHM/PM User Guide 1-1
INTRODUCTION 1
Thank you for purchasing a Parker Hannifin monitor. You can mount the
monitor in a control enclosure or on an adjustable arm. It can be used with
any model of the PowerStation industrial computer family or with other
computers that run Windows®operating systems.
This manual is for use with both the PHM monitor containing the Hampshire
touchscreen controller, as well as the PM monitor containing the
3M/Dynapro touchscreen controller. If you have purchased a PM monitor
with a 3M/Dynapro controller, use the installation instructions in
Appendix B: PM1 Monitor Installation of this manual.
Using this Manual
This manual is designed to help you set up and use your Parker Hannifin
monitor and is divided into the following chapters:
Chapter 1 - Introduction: Presents an overview of this manual, any
other documentation provided with the monitor, and how to contact
customer support services.
Chapter 2 - Installing the Monitor: Explains how to select an
appropriate location for the monitor and how to install the monitor in a
control enclosure.
Chapter 3 - Connecting to a Computer: Explains how to connect and
properly set up the monitor to a computer.
Chapter 4 - Maintaining the Monitor: Explains how to install
replacement parts and how to maintain the monitor.
Appendix A - Monitor Specifications: Describes the monitor’s
specifications.
Appendix B - PM Monitor Installation: Describes the installation and
setup of the PM1 monitors only.
Documentation Library
The documentation set for this monitor contains:
Release Notes - This document is provided whenever there is important
information about the monitor that does not appear in this manual. Be sure
to read any available release notes before installing or operating the unit.

Chapter 1: Introduction Documentation Standards
PHM/PM User Guide 1-2
PHM/PM User Guide - This documentation contains all the information
you need to configure, install and use the monitor.
You can download CTC product documentation from our web site at
www.ctcusa.com. Click on the Support link then select Product Manuals to
find the appropriate manual.
Documentation Standards
As you read this manual, notice that it uses the following documentation
standards:
Text Conventions
ISO Symbols
Style Type of Text
Bold Names of buttons, tabs, menus, menu items, commands, files,
keyboard keys, dialog boxes and other important terms.
Italic Titles of User Guides, chapters, or sections and cross-references.
Courier
font
Text to be entered from a keyboard.
+ Indicates two or more keyboard keys that must be pressed
simultaneously. For example, Ctrl+Alt+Delete.
Note Alternative approaches or issues you should be aware of while
using a particular function.
Important Information that will save time and minimize problems.
Warning Information that will prevent equipment damage or personal
injury.
Symbol Meaning
This symbol is the International Standards Organization (ISO)
symbol for Caution (ISO 3864 No. B.3.1). This symbol denotes
information that could affect operation of the monitor if the
information is not properly followed.
This symbol is the ISO symbol for Caution - risk of electrical
shock (ISO 3864 No. B.3.6). This symbol denotes information
that could cause personal injury from electrical shock or damage
to equipment if the information is not properly followed.

Chapter 1: Introduction Customer Support Services
PHM/PM User Guide 1-3
Customer Support Services
CTC welcomes your thoughts and suggestions on our products and
services. You can contact CTC by telephone, email or fax. You can also visit
CTC on the World Wide Web to learn the latest about our hardware,
software and customer support services.
CTC recognizes that every customer and every application has different
support needs, so CTC offers a variety of support services designed to
meet these needs. CTC offers two types of customer support services:
• Product Technical Support
• Technical Training
Product Technical Support
The Product Technical Support department welcomes any questions that
might arise as you develop or run your applications. We offer
complimentary support for all customers, including end users, original
equipment manufacturers (OEM), system integrators or distributors.
If you have a question about the monitor, be sure to complete the
following steps:
• Check any release notes that shipped with the unit. These notes
provide important information about the monitor.
• Consult the documentation and other printed materials included with
the monitor.
•ReviewChapter 4, Maintaining the Monitor.
• Visit the CTC Web site and register for the support forum. You can find
the support forum by clicking on the Support tab from the Web site’s
home page: http://www.ctcusa.com.
If you cannot find a solution using one of the above sources, contact our
Product Technical Support department at 513.248.1714, 8:00am to
5:00pm Eastern Standard time.
Customer Support
Main Telephone [phone]
Technical Support 513-248-1714
Fax [phone]
E-mail Sales: [e-mail]
Support: [e-mail]
Training: [e-mail]
World Wide Web http://www.ctcusa.com

Chapter 1: Introduction Getting Started
PHM/PM User Guide 1-4
Technical Training
CTC offers training on all of our products, either at CTC in our state-of-the-
art training facility, or at your site.
You can contact the Training Coordinator by telephone or e-mail:
• Telephone: [phone]
• E-mail CTC Training: [email protected]
You can view a current training schedule on our web site at
www.ctcusa.com.
Getting Started
Now that you have opened the monitor package, you are ready to unpack
the unit and install it in a permanent location. Follow the steps below to get
started.
1Unpack the monitor and verify that you have received all of the
components you ordered.
2Install the monitor in a permanent location. See Chapter 2, Installing
the Monitor, for complete installation instructions.
3Connect the monitor to a computer—either to a PowerStation or
another computer supporting an analog video output connector. See
Chapter 3, Connecting to a Computer for more information
4Start up your system and follow the detailed instructions for setting
up the monitor described in Setting Up the Monitor on page 3-4.