Petsafe Drinkwell D2CN-RE User manual

D2CN-RE
Platinum Pet Fountain - 5 Litres
鉑金版寵物噴泉飲水器 - 5 公升
珀金版宠物喷泉饮水器 - 5 公升
Please read this entire guide before beginning
請在開始使用產品前閱讀本指南全文
请在使用之前全面阅读本指南
Operating Guide
操作指南
操作指南

www.petsafe.net 32 www.petsafe.net
ENT-CNS-CN
IMPORTANT SAFETY INFORMATION
Explanation of Attention Words and Symbols used in this guide
WARNING indicates a hazardous situation which, if not avoided,
could result in death or serious injury.
CAUTION, used without the safety alert symbol, indicates a
hazardous situation which, if not avoided, could result in harm to
your pet.
NOTICE is used to address safe use practices not related to
personal injury.
When using electrical appliances, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and/or
injury to persons, including the following:
• To reduce the risk of injury, close supervision is necessary when
an appliance is used by or near children.
• To protect against electric shock, do not place Power Cord or
plug in water or other liquids.
• Only use attachments recommended or sold by the
manufacturer.
• Do not use outdoors. FOR INDOOR HOUSEHOLD USE ONLY.
• Do not unplug by pulling on Power Cord. To unplug, grasp the
plug, not the Power Cord.
• Do not operate any appliance if it has a damaged Power Cord
or plug, or if it is malfunctioning or has been damaged. Call
Customer Care Centre immediately for further instructions.
• For a portable appliance - To reduce the risk of electrical shock,
do not place or store an appliance where it can fall or be pulled
into a tub or sink.
• Always unplug any appliance when not in use, before putting
on or taking off parts and before cleaning. Never pull on the
electrical Power Cord to remove the plug from the wall outlet.
• Do not use an appliance for anything other than its intended use.
• If the plug of this device gets wet, turn off the electricity to that
outlet. Do not attempt to unplug.
• Examine this appliance after installation. Do not plug in if there
is water on the Power Cord or plug.

www.petsafe.net 3
T-CN S-CNEN
• Do not allow pets to chew on or swallow any parts. If you are
concerned about the Power Cord, purchase a cord conduit (a hard
plastic protector) at any hardware store.
• The Pet Fountain parts are BPA-FREE. However, some animals
have been known to be sensitive to plastic food and water
containers. If your animal shows signs of an allergic reaction to the
plastic, please discontinue use until you have consulted with your
veterinarian.
• The Pet Fountain is intended to run continuously (always plugged
into electricity), as long as the water level is maintained and the
Pet Fountain is cleaned regularly. Be sure to check the Pet Fountain
regularly to help prevent damage to the Pump, as the water may
get consumed or evaporate causing the Pump to run dry.
• Do not attempt repairs on the Pump yourself.
• To avoid the possibility of the plug or outlet getting wet, the outlet
should always be above the level of the Pet Fountain.
• If an extension cord is necessary, an extension cord with a proper
rating should be used.
• The electrical use of this appliance is 2 watts.
• Do not use appliance for anything other than intended use. The use
of attachments not recommended or sold by the manufacturer may
cause an unsafe condition. Do not modify the unit.
• Do not install or store appliance where it will be exposed to
weather or temperatures below 4.5° C.
• Read and observe all important notices listed on the appliance and
in the packaging.
SAVE THESE INSTRUCTIONS

www.petsafe.net 54 www.petsafe.net
ENT-CNS-CN
Thank you for choosing the PetSafe®brand. You and your pet deserve a
companionship that includes memorable moments and a shared understanding
together. Our products promote a lifestyle of protection, teaching and love; essentials
that influence memories for a lifetime. If you have any questions about our products,
please visit our website at www.petsafe.net or contact our Customer Care Centre.
Table of Contents
Components ............................................................5
Features................................................................5
Key Definitions ..........................................................6
Operating Instructions ....................................................7
Pet Fountain Disassembly & Cleaning .......................................8
Pet Fountain Reassembly .................................................10
Pump Maintenance .....................................................11
The Pet Fountain and Your Environment .....................................12
General Tips ...........................................................13
Warranty and Customer Care.............................................13
Compliance ...........................................................14
Important Recycling Advice...............................................14
Terms of Use and Limitation of Liability ......................................15
Traditional Chinese ..................................................16
Simplified Chinese ...................................................30

www.petsafe.net 5
T-CN S-CNEN
Components
Features
Housing
Housing Lid
Bowl
Pump (Motor) with
Flow Control Knob
Reservoir
Reservoir Cap
Charcoal Filter
Inline Plug &
Power Cord
Pre-Filter
Free-Falling Stream
of Water entices
pets to drink more
Snap-On Lid Replaceable Charcoal
Filter removes bad
tastes & odours
Pre-Filter
Adjustable Flow Control
5 L Water Capacity
Dishwasher Safe
Reservoir
Receiving Ramp
reduces splash Submersible Pump
for nearly
silent operation
Low-Voltage (12V) System

www.petsafe.net 76 www.petsafe.net
ENT-CNS-CN
Key Definitions
Housing: The water is pumped up through the Housing to cycle through the Charcoal
Filter and out the spout to create a waterfall into the Bowl.
Housing Lid: The Housing Lid snaps in place over the Housing, keeping pets out of
the Charcoal Filter.
Charcoal Filter: is a 3-layer carbon filter with granulated carbon made from
coconut shells. The Charcoal Filter absorbs bad tastes and odours as the water passes
through and helps keep the water tasting fresh and more appealing to pets.
Pre-Filter: This small intake grate catches large particles such as hair and kibble
before they reach the Charcoal Filter. The Pre-Filter can be removed by pulling up on
the lip at the top. To replace, slide back into place over the Flow Control Knob and
push down until it clamps around the knob.
Bowl: The Bowl is the foundation of the Pet Fountain. It features two handles on either
side of the Pet Fountain as well as a “cord channel” to hide the cord from view.
Flow Control Knob: The black knob attaches to the Faceplate and adjusts the rate
of water flow. The Pre-Filter will snap around the neck of the Flow Control Knob which
will lock it into place.
Pump (Motor): The small submersible aquarium Pump can be dismantled for
cleaning. Important: THE PUMP IS NOT DISHWASHER SAFE! Remove Pump from
Pet Fountain before cleaning (See section “Pump Maintenance”). The Pump also
features a removable Inline Plug for easy attachment.
Reservoir: The extra capacity Reservoir holds over 1.89 litres of water. The Reservoir
Cap will help to minimize spills when you refill the Reservoir.

www.petsafe.net 7
T-CN S-CNEN
Operating Instructions
Important: DO NOT RUN DRY - FOR INDOOR USE ONLY. Pet Fountain will come
fully assembled and ready for use.
1. As with any electrical device, check the electrical Power Cord for any tears or
damage before use.
2. Make sure the Inline Plug is connected. (No silver showing)
3. Remove the Housing Lid by placing your index fingers into the inset groves on
either side of the Housing Lid. Lift up. Set the Housing Lid aside.
4. Lift up the Reservoir and
check to make sure the
Intake Tube is properly
inserted into the Pump
(Fig. 1 & 2).
5. Insert the Charcoal Filter. The Charcoal Filter will fit into the two triangular slots in
the centre of the Housing. The Charcoal Filter fits narrow side down and the black
side faces the front of the Pet Fountain. The Charcoal Filter will slide easily into place.
NOTE: Rinse the Charcoal Filter thoroughly under cool
water before placing into the Housing. This will remove
any loose charcoal dust, which is harmless. A small
amount of charcoal dust may shed for the life of the
Charcoal Filter. This is normal and not harmful to your
pet(Fig.3).
6. Place the Pet Fountain in desired location. Do not
pick up a full Pet Fountain by the Housing. Only
use the handles located on the bottom of the Bowl
on either side of the Pet Fountain. If placing on carpet, tile or wood flooring
use a protective surface such as a towel or placemat to protect your floor from
splashing or dripping from your pet.
7. Fill the Pet Fountain with water. This includes the Bowl and the Housing. This will
prime the Pump. Replace the Housing Lid and snap into place.
Fig. 1 Fig. 2
Fig. 3

www.petsafe.net 98 www.petsafe.net
ENT-CNS-CN
8. Remove the Reservoir by lifting up and away from the Pet Fountain. Turn the
Reservoir upside down and remove the Reservoir Cap. Fill the Reservoir with water
and replace the Reservoir Cap. Holding the Reservoir upside down and backwards
to the Pet Fountain (Fig. 4), quickly turn the Reservoir right side up and slide into
place (Fig. 5). The water level will equalize to approximately 1.27 cm below the
rim of the Bowl.
9. Before you plug in the Pet Fountain make sure the Power Cord and your hands
are dry. Plug the Pet Fountain into a standard electrical outlet.
10. Set your desired flow rate with the Flow Control Knob,
located to the right of the receiving ramp. In the 10
o’clock position for a smaller stream or in the 2 o’clock
position for a stronger stream (Fig. 6).
11 . Add water to the Bowl as needed. Do not let the
water level fall below the Flow Control Knob or you
may risk Pump failure. Replacement Pumps are sold
separately by contacting the Customer Care Centre at
[email protected].
Pet Fountain Disassembly & Cleaning
Important: Pet Fountain must be cleaned to continue working normally.
CHARCOAL FILTERS: Change every 2 to 4 weeks.
1. Charcoal Filters should be changed every two to four weeks. Replace Charcoal
Filters more frequently when using the Pet Fountain for multiple pets or pets that
produce a lot of saliva.
2. Charcoal Filters are an added feature of the Pet Fountain. Their use is not required
for normal operation.
3. Charcoal Filters may be rinsed out when the Pet Fountain is cleaned. Do not wash
with soapy water since you cannot remove all the soap residue.
Fig. 4 Fig. 5
MIN MAX
Fig. 6

www.petsafe.net 9
T-CN S-CNEN
PET FOUNTAIN: Clean once a week.
1. Unplug the Pet Fountain, remove Housing Lid and
remove the Charcoal Filter.
2. Remove the Reservoir.
3. Empty the water out of the Pet Fountain.
4. Remove the Pre-Filter by gently pulling up on the top lip
of the Pre-Filter and wash with soap and water (Fig. 7).
5. Remove the Housing by gently pushing in on either side of the Pet Fountain where
the curve meets the seam. Gently lift up (Fig. 8-10).
Important: You will notice the right side of the Housing will offer some resistance as
the water Intake Tube pulls away from the Pump.
6. Next, remove the Pump by disconnecting the Inline Plug (Fig. 12), then lift it out
of the Pet Fountain. Clean away any hair or kibble that may have accumulated
around the Flow Control Knob and the Intake Plate of the Pump.
7. Once the Pet Fountain is completely disassembled you will have 6 plastic parts.
8. Clean the Pet Fountain parts with warm water and soap. You can also put the Pet
Fountain in the dishwasher (not the Pump). Remove the Pump before placing in the
dishwasher. It is recommended that you turn down the heat of the dishwasher
if possible.
9. If you have troubles reaching certain spots or hard-to-reach corners, try using a
cotton swab or purchase the Drinkwell®Cleaning Kit, a 3-Brush Kit. To purchase
a Cleaning Kit, visit our website at www.petsafe.net to locate a retailer near you
or contacting the Customer Care Centre at [email protected].
Fig. 7
Fig. 8
Fig. 9
Fig. 10
Fig.
12
Inline Plug
Fig. 11

www.petsafe.net 1110 www.petsafe.net
ENT-CNS-CN
Pet Fountain Reassembly
1. Replace the Pump into its location in between the three posts on the right side of
the Pet Fountain. Gently push down to engage the suction cups. (Fig. 13 & 14)
2. Thread the plug through the opening next to the Pump. Under the arch you can
tuck the Power Cord into “cord channels” (Fig. 15), then move the Power Cord
along the back of the Pet Fountain to the Power Cord “Pass-Through”. (Fig. 16)
Use this “Pass-Through” to keep the Power Cord from showing.
3. Line up the Housing unit over the Pump and then the Bowl. You will want to line
up the Intake Tube to fit directly into the Pump. Once in place, gently push down,
locking the Housing into place (Fig. 17 & 18).
Fig. 13 Fig. 14
Fig. 15
Power Cord “Pass-Through”
Fig. 16
Intake
Tube
Fig. 17 Fig. 18

www.petsafe.net 11
T-CN S-CNEN
4. Replace the Pre-Filter over the Flow Control Knob by
sliding the narrow end in first. The lip on the top of the
Pre-Filter should be facing the front of the Pet Fountain,
push down to snap it into place (Fig. 19).
5. Replace the Charcoal Filter and the Housing Lid.
6. Replace the Reservoir.
Pump Maintenance
Important: Cleaning the Pump is essential to the longevity of the Pet Fountain, as
well as the cleanliness of the water. Clean the Pump every 2 weeks. Warranty may be
voided if the Motor is not cleaned.
1. Remove the Pre-Filter and Housing from the Bowl.
2. Gently lift the Pump out of its resting place. Suction cups on the bottom of the
Pump will hold it in place. A small amount of force may be necessary.
3. Once the Pump is out of the Pet Fountain, with your thumb and forefinger, gently
squeeze on either side of the Faceplate, and pull it off. It may be necessary to
insert a fingernail into the seam of the Faceplate to pry it off (Fig. 20-21).
Fig. 19
Pump Impeller Intake Plate Faceplate with
Flow Control Knob
Fig. 20 Fig. 21

www.petsafe.net 1312 www.petsafe.net
ENT-CNS-CN
4. Next, you will want to remove the Intake Plate by placing your fingernail
underneath the small lip located on the narrow side of the tear drop shaped
Intake Plate Pull-Tab and pull it out (Fig. 22-23).
5. Once the Intake Plate is removed, you can also
remove the Impeller (white, 3-bladed propeller)
which is held in place magnetically. To remove
the Impeller, use a fingernail to get underneath a
blade and lift out (Fig. 24).
6. Once the Pump is disassembled you can clean
the parts with warm soapy water. Use a cotton
swab or the “motor” brush from the Drinkwell®
Cleaning Kit to get into the Pump’s motor cavity
and remove any build-up. For added disinfecting
and hard water removal, clean the Motor with white vinegar.
7. Once the parts are clean you can reassemble the Pump for use.
a) Replace the Impeller.
b) Replace the Intake Plate.
c) Replace the Faceplate with the Flow Control Knob attached to it.
The Pet Fountain and Your Environment
If you live in a humid environment and have problems with mold or algae, soak all
Pet Fountain parts in a diluted vinegar solution (20% White Vinegar and 80% Water)
for 10 minutes after regular cleaning. Also, pour the diluted vinegar solution into the
Pump’s motor cavity.
If you have hard water, small white mineral deposits may form on or inside the Pump.
This can eventually prevent the Impeller from turning properly. To avoid replacement or
damage to the Pump, please take the following precautions:
• Clean the Pump more frequently.
• Clean the Pump with a diluted vinegar solution weekly.
• Use bottled water instead of tap water.
Intake Plate
Pull-Tab
Fig. 22 Fig. 23
Fig. 24

www.petsafe.net 13
T-CN S-CNEN
General Tips
• When being introduced to the Pet Fountain, your pet may be cautious of this new
and unusual object. After beginning operation of your Pet Fountain, simply allow
your pet to adjust at his or her own pace. Some pets may take several days or
longer to begin use, while others will start right away.
• Your pet may prefer that the Pet Fountain be placed away from their normal
feeding area. Try placing it in another location, such as a different area of the
kitchen or in a bathroom or utility room.
• Add ice cubes to the Bowl for refreshing, ice-cold running water!
Warranty and Customer Care
This product has the benefit of a 1 (one) year limited manufacturer’s warranty. This
warranty does not cover damage from accidents, misuse or abuse. It also specifically
excludes incidental or consequential damages as allowed by law. Loss of function
as a result of lack of cleaning, debris or mineralization from “hard water” does not
qualify under this warranty (Refer to cleaning instructions and environmental notes).
Details of the warranty applicable to this product and its terms can be found at
www.petsafe.net and/or are available by sending an email to: [email protected].
Please contact your local Customer Care Centre with any set-up or technical
difficulties you experience, and if necessary to assist in the replacement of your
product. For a listing of Customer Care Centres in your area, visit our website at
www.petsafe.net.

www.petsafe.net 1514 www.petsafe.net
ENT-CNS-CN
Compliance
This equipment complies with the EMC and Low Voltage Directives.
Unauthorised changes or modifications to the product that are not
approved by Radio Systems Corporation may violate EU regulations,
could void the user’s authority to operate the equipment, and will void
the warranty.
The Declaration of Conformity can be found at:
http://www.petsafe.net/customercare/eu_docs.php.
Important Recycling Advice
Please respect the Waste Electrical and Electonic Equipment regulations
in your country. This equipment must be recycled. If you no longer require
this equipment, do not place it in the normal municipal waste system.
Please return it to where it was purchased in order that it can be placed
in our recycling system. If this is not possible, please contact the Customer
Care Centre for further information.
Covered by: U.S. Patents No. 5,799,609 / 5,842,437 / 7,757,636

www.petsafe.net 15
T-CN S-CNEN
Terms of Use and Limitation of Liability
1. Terms of Use
Use of this Product is subject to your acceptance without modification of the terms,
conditions and notices contained herein. Use of this Product implies acceptance
of all such terms, conditions and notices. If you do not wish to accept these terms,
conditions, and notices, please return the Product, unused, in its original packaging
and at your own cost and risk to the relevant Customer Care Centre together with
proof of purchase for a full refund.
2. Proper Use
If you are unsure whether this Product is appropriate for your pet, please consult
your veterinarian or certified trainer prior to use. Proper use includes, without
limitation, reviewing the entire Operating Guide and any specific Caution
statements.
3. No Unlawful or Prohibited Use
This Product is designed for use with pets only. Using this Product in a way that is
not intended could result in violation of Federal, State or local laws.
4. Limitation of Liability
In no event shall Radio Systems Corporation or any of its associated companies
be liable for (i) any indirect, punitive, incidental, special or consequential damage
and/or (ii) any loss or damages whatsoever arising out of or connected with the
misuse of this Product. The Purchaser assumes all risks and liability from the use of
this Product to the fullest extent permissible by law. For the avoidance of doubt,
nothing in this clause 4 shall limit Radio Systems Corporation’s liability for human
death or personal injury or fraud or fraudulent misrepresentation.
5. Modification of Terms and Conditions
Radio Systems Corporation reserves the right to change the terms, conditions
and notices governing this Product from time to time. If such changes have been
notified to you prior to your use of this Product, they shall be binding on you as if
incorporated herein.

www.petsafe.net 1716 www.petsafe.net
ENT-CNS-CN
重要安全資訊
關於本指南中所用提醒文字與符號的說明
警告表示存在危險狀況，若不予避免可能會導致死亡或嚴重傷
害。
小心不與安全提醒符號配合使用時，表示存在危險狀況，若不
予避免可能會對您的寵物造成傷害。
注意用於說明與人身傷害無關的安全使用方法。
當使用本電器時，應始終遵循下列基本安全預防措施，以避免
火災、觸電和/或人身傷害的危險：
• 為避免人身傷害的危險，當兒童使用本電器或在其附近活動
時，務必仔細看護。
• 為防止觸電，請勿將電源線或插頭置於水或其他液體中。
• 僅可使用由製造商推薦或出售的附件。
• 不要在室外使用。僅可在室內作為家庭用途。
• 不要透過拉拽電源線而將其拔下。若要拔下電源線，請握住
插頭，而不是電源線。
• 若某一部電器隨附的電源線或插頭已損壞，或是該電器發生
故障或已損壞，請勿操作。應立即致電客戶服務中心以取得
進一步的說明。
• 對於可攜式電器 - 為避免觸電的危險，請勿將本電器放置或
貯存於可能會落入或拖入浴缸或水槽中的位置。
• 當不使用某一部電器時，或是在裝上或拆下部件之前，或在
進行清潔之前，務必拔下該電器的插頭。切勿拉拽電源線而
從牆上電源插座中拔下插頭。
• 不要將本電器用於除預期用途之外的其他任何用途。
• 若本電器的插頭被弄濕，請切斷供應給此電源插座的電力。
而不要試圖拔下該插頭。
• 在本電器安裝完畢之後，應進行檢查。若電源線或插頭上沾
水，請勿接通電源。
Traditional Chinese

www.petsafe.net 17
T-CN S-CNEN
• 不要讓寵物咀嚼或吞下任何部件。若您擔心電源線可能會受
損，請在任何一間五金店購買一根防護線管（硬質塑膠防護
管）。
• 飲水器部件不含雙酚 A。而據瞭解某些動物對塑膠制食物和
水容器過敏。若您的寵物出現針對這種塑膠容器產生的過敏
性反應症狀，則在找獸醫看病之前，請停止使用本電器。
• 只要保持合適的水位並定期清潔飲水器，飲水器便可連續地
運轉（始終接通電源）。務必定期檢查飲水器以防止水泵損
壞，原因是水可能會耗盡或蒸發而使水泵空轉。
• 不要試圖自行修理馬達。
• 為避免插頭或電源插座被弄濕，電源插座應總是位於飲水器
上方。
• 若有必要使用延長線，應採用具有適當額定值的延長線。
• 本電器的耗電量為 6 瓦特。
• 不要將本電器用於除預期用途之外的其他任何用途。若使用
非由製造商推薦或出售的附件，可能會導致不安全狀況。請
勿改動本電器。
• 不要安裝或存儲設備，它會接觸到天氣或溫度低於4.5℃。
• 請閱讀並遵守本電器及包裝上載列的所有重要注意事項。
請保存使用說明書以備用

www.petsafe.net 1918 www.petsafe.net
ENT-CNS-CN
感謝您選擇 PetSafe® 品牌。您和您的寵物應享有一種包含難忘時刻和共同
理解的友愛關係。我們的產品提倡一種涉及保護、訓練和關愛的生活方式；
這些都是會影響一生回憶的要素。若您對我們的產品有任何疑問，請造訪我
們的網站 www.petsafe.net，或是聯絡我們的客戶服務中心。
目錄
部件 .........................................................19
特點 .........................................................19
重要定義 .....................................................20
操作說明 .....................................................21
飲水器拆卸與清潔 .............................................22
飲水器重新組裝 ...............................................24
水泵日常保養 .................................................25
飲水器與您的環境 .............................................26
使用時重要提示 ...............................................27
保固與客戶服務 ...............................................27
合規性 .......................................................28
重要的回收利用建議 ...........................................28
使用條款和責任限制 ...........................................29

www.petsafe.net 19
T-CN S-CNEN
部件
特點
機體
機體頂蓋
水盆
水泵（馬達）
附帶水流調節旋鈕
儲水器
儲水器蓋
活性碳濾芯
內聯插頭與電源線
預過濾網格片
自由落體循環水流可
引誘寵物多飲水
按扣式頂蓋 可更換的活性碳濾
芯可去除不良味道
與氣味
預過濾網格片
水流大小可自行調節
水容量 5 公升
適用於洗碗機的
儲水器
接水斜面可減少
水飛濺 潛水泵可幾乎無
聲運轉
12 伏特低電壓系統

www.petsafe.net 2120 www.petsafe.net
ENT-CNS-CN
重要定義
機體：水從這裡向上泵送並穿過機體，然後流入活性碳濾芯內進行循環，接
著從噴嘴噴出以產生瀑布似的水流，最後流入水盆中。
機體頂蓋：機體頂蓋在機體上卡到位，以使寵物無法觸碰到活性碳濾芯。
活性碳濾芯：它是一種包含由椰子殼製成的粒狀碳的三層碳濾芯。活性碳濾
芯可在水從其中流過時吸收不良味道與氣味，並有助於保持水的新鮮味道，
從而對寵物更具有誘惑力。
預過濾網格片：它是一種小的進水柵，可在毛髮和狗食等大的顆粒物進入活
性碳濾芯之前將它們卡住。可透過向上拉動頂部的唇狀物將預過濾網格片取
下。若要把預過濾網格片放回原處，請在水流調節旋鈕之上向後滑動到適當
位置，並往下按壓，直到它在該旋鈕周邊卡住為止。
水盆：水盆為飲水器的基座。它在飲水器的每一邊均有兩個把手，並採用電
線收納槽以遮蔽電源線。
水流調節旋鈕：與預過濾網格片相連接的黑色旋鈕，用於調節水流量。水流
調節旋鈕通過卡扣與預過濾網格片緊緊扣合在一起。
水泵（馬達）：它是一種小的水族箱用潛水泵，可拆卸以進行清潔。重要事
項：洗碗機不可用於該水泵！在清潔該水泵之前，請從飲水器上拆下它（請
參閱「水泵日常保養」一節）。該水泵還包含一個卸除式內聯插頭以便進行
連接。
儲水器：這種超大容量儲水器可容納 1.89 公升的水。給儲水器再注滿水
時，儲水器蓋將有助於最大程度地避免水濺出。