Petsafe Electronic SmartDoor User manual

Operating Guide
Manuel d’utilisation
Gebruiksaanwijzing
Manual de adiestramiento
Guida all’uso
Betriebsanleitung
SmartDoor™Electronic Pet Door
Porte électronique pour animaux SmartDoor™
SmartDoor™-elektronisch huisdierluik
SmartDoor™Puerta para mascotas electrónica
Porta elettronica per animali domestici SmartDoor™
SmartDoor™elektronische Haustiertür
PPA19-15791
PPA19-15792
Please read this entire guide after the
Installation Guide
Veuillez lire l’intégralité de ce manuel après le
guide d’installation
Lees deze handleiding helemaal door nadat u de
montagehandleiding hebt gelezen
Lea esta guía en su totalidad después del
Manual de instalación
Leggere attentamente la presente guida dopo il
manuale di installazione
Lesen Sie die Gebrauchsanleitung vollständig nach
der Montageanleitung

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IMPORTANT SAFETY INFORMATION
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential
personal injury hazards. Obey all safety messages that follow this
symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if not avoided,
could result in death or serious injury.
CAUTION, used with the safety alert symbol, indicates a
hazardous situation which, if not avoided, could result in minor or
moderate injury.
CAUTION, used without the safety alert symbol, indicates a
hazardous situation which, if not avoided, could result in harm to
your pet.
NOTICE is used to address safe use practices not related to
personal injury.
• When children are present in the home, it is important to
consider the pet door during child proofing activities. The pet
door may be misused by a child resulting in the child accessing
potential hazards that may be on the other side of the pet door.
Purchasers/Homeowners with swimming pools should ensure that
the pet door is monitored at all times and that the swimming pool
has adequate barriers to entry. If a new hazard is created inside
or outside of your home, which may be accessed through the pet
door, Radio Systems®Corporation recommends that you properly
guard access to the hazard or remove the pet door. The closing
panel or lock, if applicable, is provided for aesthetic and energy
efficiency purposes and is not intended as a security device.
Radio Systems®Corporation will not be liable for unintended use
and the purchaser of this product accepts full responsibility for
oversight of the opening it creates.
• Power Tools. Risk of severe injury; follow all safety instructions for
your power tools. Be sure to always wear your safety goggles.
Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd.,
Radio Systems Australia Pty Ltd. and any other affiliate or Brand of Radio Systems
Corporation may be referred to collectively as “We” or “Us”.

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The user, prior to installation, must become familiar with all building
codes that may affect the installation of the pet door and determine,
along with a licensed contractor, its suitability in a given installation.
This pet door is not a fire door. It is important for the owner and
contractor to consider any risks that may be present inside or outside
of the pet door, and any risks that may be created by subsequent
changes to your property and how they may relate to the existence
and use, including misuse of the pet door.
During pet training, while pet door is in UNLOCKED Mode, make
sure to GENTLY lower flap onto pet's back. Also avoid possible
injury by making sure your pet is entirely through the pet door
opening, including paws and tails, before completely releasing flap.
• Keep these instructions with important papers; be sure to transfer
these instructions to the new owner of the property.
• Unauthorised changes or modifications may void the user’s
authority to operate this equipment, and void the warranty.
SAVE THESE INSTRUCTIONS

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Thank you for choosing the PetSafe®Brand. You and your pet deserve a companionship
that includes memorable moments and a shared understanding together. Our products
and training tools enhance the relationship between pets and their owners. If you
have any questions about our products or training your pet, please
visit our website at www.petsafe.net or contact our Customer Care
Centre. For a listing of Customer Care Centre telephone numbers, visit
our website atwww.petsafe.net.
To get the most protection out of your warranty, please register your product within 30
days at www.petsafe.net. By registering and keeping your receipt, you will enjoy the
product’s full warranty and should you ever need to call the Customer Care Centre,
we will be able to help you faster. Most importantly, your valuable information will
never be given or sold to anyone. Complete warranty information is available online
at www.petsafe.net.
Table of Contents
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Tools Needed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
How the Pet Door Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Install the Pet Door Through a Wall with the SmartDoor™Conversion Kit. . . . . . . 6
Key Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
PREPARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Place Batteries in the Pet Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Place Battery in the SmartKey™Electronic Key . . . . . . . . . . . . . . . . . . . 8
Check Operational Modes Before Installation . . . . . . . . . . . . . . . . . . . 9
Check The Pet Door Location Before Installation . . . . . . . . . . . . . . . . . .10
INSTALL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installing Your Pet Door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
SET. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Setting The Pet Door Sensitivity Level . . . . . . . . . . . . . . . . . . . . . . . . 15
Understanding Sensitivity and the Active Area . . . . . . . . . . . . . . . . . . . 16
Programming a New SmartKey™Electronic Key. . . . . . . . . . . . . . . . . . .16
Attach the SmartKey™Electronic Key to the Pet’s Collar . . . . . . . . . . . . . . 16
OPERATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Operating Your Pet Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Revert SmartKey™Electronic Key to Default Factory Setting. . . . . . . . . . . . . .19
Clear SmartKey™Electronic Key Memory . . . . . . . . . . . . . . . . . . . . . . . 19
Replacement Parts and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Terms of Use and Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . . .20
Important Recycling Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

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.Components
Fits wooden doors < 51 mm thick
S’adapte aux portes en bois < 51 mm d’épa isseur
Se ajusta a puertas de madera < 51 mm d e grosor
Adatta per porte di legno spess ore < 51 mm
Holztüren < 51 mm stark
Fits PVC/uPVC & Metal < 51 mm thick
S’adapte aux supports en PVC , uPVC et métal< 51 m m d’épaisseur
Puede colocarse en puertas de P VC, uPVC y metal < 51 mm d e grosor
Può essere montata su PVC, uPVC e m etallo < 51 mm
Für PVC, UPVC und Metall < 51 mm stark
Fits brick walls up to 203 mm (requi res Wall Entry K it – sold sep arately)
Compatible avec les murs e n brique jusq u’à 203 mm (requi ert un kit po ur montage m ural – vendu s éparémen t)
Past in stenen muren van maximaal 2 03 mm (vereist ins tallatieki t voor muren – apar t verkocht)
Puede colocarse en paredes de la drillos de has ta 203 mm (requiere l os túneles para i nstalación en p ared – vendido por s eparado)
Può essere montata su pareti di ma ttone fino a 203 mm d i spessore (ri chiede un tunn el per montag gio su parete– v enduto separata mente)
Für Ziegelwände bis zu 203 mm geeign et (Installati onskit Wand erf orderlich – Sep arat erhältlich)
NOTICE/AVIS/AANWIJZING/AVISO/AVVISO/HINWEIS
When applying cutting template there should be a minimum of 7.6 cm between the
bottom and sides of the door and the outer edge of the template to maintain the
structural integrity of the door.
Lorsque vous fixez le gabarit de découpe, un espace d’au moins 7,6 cm doit être présent
entre le bas et les côtés de la porte et le coin supérieur extérieur du gabarit; cela permet de
maintenir l’intégrité structurelle de la porte.
Bij het gebruik van een snijsjabloon moet minimaal 7,6 cm ruimte worden gelaten tussen de
onderkant en zijkanten van de deur en de buitenrand van de sjabloon, zodat de structurele
integriteit van de deur niet wordt aangetast.
Cuando utilice la plantilla de corte, deje un espacio mínimo de 7,6 cm entre la
parte inferior, los laterales de la puerta y el borde externo de la plantilla para conservar
la integridad estructural de la puerta.
Quando si applica la sagoma lasciare almeno 7,6 cm tra la base e i lati della porta e il bordo
esterno della sagoma per mantenere l’integrità strutturale della porta.
Bei Anwendung der Schnittvorlage sollte zwischen der Unterseite und den Seiten der Tür und
der Außenkante der Schablone mindestens ein Abstand von 7,6 cm vorhanden sein, damit die
physikalische Stabilität der Tür bestehen bleibt.
Operating Guide
Manuel d’utilisation
Gebruiksaanwijzing
Manual de funcionamiento
Guida all'uso
Gebrauchsanweisung
Exterior Frame
Cadre extérieur
Buitenframe
Marco exterior
Struttura esterna
Außenrahmen
Cutting Template
Gabarit de coupe
Sjabloon voor uitsnijden
Plantilla para el corte
Sagoma per il taglio
Schneideschablone
Battery
(PetSafe
®
RFA-67)
Batterie
(PetSafe
®
RFA-67)
Batterij
(PetSafe
®
RFA-67)
Batería
(PetSafe
®
RFA-67)
Batteria
(PetSafe
®
RFA-67)
Batterie
(PetSafe
®
RFA-67)
SmartKey
™
Electronic Key
Clé électronique
SmartKey
™
SmartKey
™
-elektronische sleutel
Llave electrónica
SmartKey
™
Chiave elettronica
SmartKey
™
SmartKey
™
Elektronischer
Schlüssel
Key Ring
Porte-clés
Sleutelring
Anilla para llaves
Anello portachiavi
Schlüsselring
Interior Frame with Flap
Cadre intérieur avec rabat
Binnenframe met klep
Marco interno con batiente
Struttura interna con flap
Innenrahmen mit Klappe
Mounting Screws
(8 pcs. large door)
Vis de montage
(8 pour grande porte)
Bevestigingsschroeven
(8 stuks large luik)
Tornillos de montaje
(8 ud. puerta grande)
Viti di montaggio
(8 pz. porta grande)
Befestigungsschrauben
(8 Stck. große Tür)
Operating Guide
Interior Frame
with Flap
Located inside the battery compartment
is the SmartKey™ Electronic Key, RFA-67 battery,
mounting screws and key ring.
Exterior Frame
Cutting Template
Mounting Screws
(4 pcs. small door)
(8 pcs. large door)
Key Ring
SmartKey™
Electronic
Key
Battery
(PetSafe®
RFA-67)
Tools Needed
How the Pet Door Works
Using radio-frequency technology, the SmartDoor™Electronic Pet Door reads a unique
signal from the SmartKey™Electronic Key and triggers a battery power-driven flap to
unlock so your pets can come and go as they please. When the SmartDoor™Electronic
Pet Door no longer senses your pet's SmartKey™Electronic Key, the flap automatically
locks back into place. The SmartDoor™Electronic Pet Door can detect up to five
programmed SmartKey™Electronic Keys and also operates in two other modes: fully
locked mode and unlocked mode.
• Jigsaw or
Keyhole Saw
• Electric Drill
• 10 mm (3/8”)
Drill Bit
• Phillips Screwdriver
• 4 D-Cell (LR20)
Batteries (required)
• Level
• Tape
• Pencil
• String

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Install the Pet Door Through a Wall
with the SmartDoor™Conversion Kit
SmartDoor™Conversion Kits are available for wall installation applications. The wall
extension conversion kit frames out exposed areas, giving your door installation a clean,
smooth, finished look. For brick, concrete or block wall construction an additional
extension is available for the Large Conversion Kit. Note: The SmartDoor™Conversion
Kit is designed to be recessed into the brick and does not require additional tunnel
extensions. You may purchase a SmartDoor™Conversion Kit or large extensions through
selected online websites, www.petsafe.net or by calling our Customer Care Centre. See
“Replacement Parts” section for more information.
Key Definitions
Radio-Frequency Technology – The use of a radio-frequency signal that can be
transmitted without wires.
SmartKey™Electronic Key – A SmartKey™Electronic Key is a battery-operated
transmitter that sends a unique code to the SmartDoor™.
SmartDoor™Electronic Pet Door – The SmartDoor™Electronic Pet Door is an
intelligent receiver using an internal antenna to pick up a unique SmartKey™code for
selective pet entry and exit.
SmartDoor™Flap – The SmartDoor™flap is a weather resistant, plastic flap with UV
sun protection.
Antenna - The antenna is located inside the Pet Door and receives radio signals from
the SmartKey™Electronic Key. The SmartKey™Electronic Key must be located within a
certain proximity of the antenna in order for the unique code to be read.
Radio-frequency Interference – Radio-frequency interference is due to radio-
frequency signals from other household appliances or common electronic products
that negatively affect the ability of the Pet Door to receive a signal from a SmartKey™
Electronic Key. Radio-frequency interference or “noise” can come from a variety of
sources. Interference can be minimal, constant or ever changing based on usage and
closeness of other electronic household items during the Pet Door’s operation. It is
recommended that household appliances and common electronic products be placed
at least 60 cm away from the location of the Pet Door.
Sensitivity Knob – Conveniently placed on the interior frame of the Pet Door is the
sensitivity knob. You can easily adjust the sensitivity of the Pet Door, taking into account
common interferences and environmental factors to optimise Pet Door operation.
Sensitivity Level – The level of sensitivity can be adjusted by turning the sensitivity
knob from minimum to maximum, depending on radio-frequency interference and the
application and/or location of the Pet Door. Pre-set from the factory, the sensitivity level
should not be adjusted until after installation. For example, the sensitivity level may need

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to be increased if the SmartDoor™is installed in a metal door. See "Setting The Pet Door
Sensitivity Level" section for more information on how to adjust sensitivity.
MODE-RESET Button – Easily select an Operational Mode on your Pet Door by
holding the MODE-RESET button to cycle through selections of operation: LOCKED,
UNLOCKED or AUTOMATIC.
LEARN Button – The LEARN button programs a unique code to the SmartKey™
Electronic Key to be read by the Pet Door. One SmartKey™Electronic Key comes
programmed and ready to use. You may program up to five SmartKey™Electronic Keys
(each sold separately) to one SmartDoor™Electronic Pet Door.
Operational Modes
LOCKED Mode – The SmartDoor™flap is locked and does not allow entry or exit
for any pet.
UNLOCKED Mode – The SmartDoor™flap is unlocked and allows entry and exit
for all pets.
AUTOMATIC Mode – The SmartDoor™flap is electronically locked and allows
entry and exit for the pet wearing a programmed SmartKey™Electronic Key.
Battery Compartment – The battery compartment is located on the Interior
Frame and requires four D-cell (LR20) batteries. Installation mounting screws, key ring,
SmartKey™Electronic Key and the one RFA-67 battery are all located inside the battery
box during shipping for your convenience.
RFA-67 Battery – The RFA-67 battery powers the SmartKey™Electronic Key and is
replaceable. Additional RFA-67 batteries are available at retailers, or by calling
PetSafe®Customer Care Centre or visiting www.petsafe.net. Typical life of the RFA-67 is
approximately six months.
Overall Size – Pet Door dimensions including outer frame
Cut-out Size – Opening cut in homeowner’s door for proper fit and pet
door installation
Maximum Pet Shoulder Width – Distance between pet's shoulders
across chest
Replacement Flap Size – Overall flap size when removed from pet door
Flap Opening Size – Usable flap space for pet to enter and exit through the
pet door
Interior Frame – Pet door frame on the inside of home
Exterior Frame – Pet door frame on the outside of home

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PREPARE
Preparing Your Pet Door
• Read this entire guide prior to cutting or modifying an opening in
your door or wall.
• Do not proceed with cut-out or installation until all steps in this
section have been completed. Do not remove sensitivity sticker until
after installation.
Place Batteries in the Pet Door
1. With a Phillips screwdriver, remove the two
Battery Compartment Cover screws.
2. Remove the Battery Compartment Cover.
3. Refer to the inside of the Battery
Compartment Cover for the proper
orientation of the four D-Cell
(LR20) batteries.
4. Replace the Battery Compartment Cover
and re-install the two screws.
5. When the batteries are placed in the Pet
Door the red light will illuminate for two
seconds and the flap will move into the
locked position, unless the flap is already in
the locked position.
NOTE: The door must be in the upright position for the flap to centre properly and
operate correctly.
Place Battery in the SmartKey™
Electronic Key
1. Place the PetSafe®RFA-67 battery into the
bottom of the SmartKey™Electronic Key.
2. Using a coin, rotate one-quarter turn
clockwise to secure the PetSafe®RFA-67 battery.
NOTE: The SmartKey™Electronic Key has a red light that will flash when the PetSafe®
RFA-67 battery is low; the battery should be replaced as soon as possible.
STEP 1
STEP 2

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Check Operational Modes Before
Installation
Operational Indicators
• To check if operational settings are working properly, hold down the MODE-RESET
button until each operational mode has cycled through once to allow red, green and
yellow lights to illuminate one at a time.
Operational Modes
LOCKED Mode – Does not allow entry or exit for any pet. The Pet Door ships from the
factory in LOCKED Mode and when batteries are placed in the Pet Door, it will enter
LOCKED Mode. To set: hold the MODE-RESET button until red light illuminates and
release when selected.
UNLOCKED Mode – Allows entry and exit for all pets. To set: hold the MODE-RESET
button until the green light illuminates and release when selected.
AUTOMATIC Mode – Allows entry and exit for a pet wearing a programmed
SmartKey™Electronic Key. To set: hold the MODE-RESET button until the yellow
light illuminates and release when selected. Five SmartKey™Electronic Keys can be
programmed to one SmartDoor™Electronic Pet Door for selective entry and exit during
AUTOMATIC Mode.
NOTE: If at any time the red light remains illuminated, replace with a set of fresh
batteries. If that does not reset the red light, please call our Customer Care Centre for
additional help. If any part of step 3 was unsuccessful, please call our Customer Care
Centre for additional help.
STEP 3
B C D E F
A
SmartDoor™ Electronic Pet Door
A. Sensitivity Knob
B. Locked or Low Battery Red
Indicator
C. Unlocked or Learn Mode Green
Indicator
D. Automatic or Error Mode Yellow
Indicator
E. Mode-Reset Selection Button
F. Learn Mode Button

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Check The Pet Door Location Before
Installation
DO NOT REMOVE SENSITIVITY STICKER BEFORE INSTALLING THE
PET DOOR.
Prior to installation, it is recommended to check that the SmartDoor™Electronic Pet Door
will operate properly in the intended location or application to guard against possible
severe radio-frequency interference. Household appliances and common electronic
products should be located at least 60 cm away from the Pet Door’s location. Radio-
frequency interference detected from other household appliances or common electronic
products will negatively affect the ability of the Pet Door to receive a SmartKey™
Electronic Key signal. Typical appliances and products to consider are laptop
computers, wireless telephones, microwaves, televisions, garage door openers, hand-
held electronic devices (such as cell phones, game stations and remote controls).
The sticker placed over the sensitivity knob should not be removed until after
installation, as the factory default sensitivity setting is positioned at the optimal level for
most installations.
It is recommended to install the Pet Door in a location where direct wind is not a factor.
Operating Temperature Range: -20.5˚ C to 82˚ C (-5˚ F to 180˚ F). Operating
Humidity Range: 0 to 99.9%.
To check if the Pet Door’s radio-frequency technology will operate properly in desired
location and application, place the Pet Door directly in front of and against the door
or application in the upright position. After performing the steps above, set the Pet
Door in AUTOMATIC Mode and hold the SmartKey™Electronic Key directly in front of
the Pet Door. The Pet Door flap should unlock in about three seconds. Remember, the
SmartKey™Electronic Key included in the kit is already programmed to the Pet Door.
NOTE: If there are existing SmartKey™Electronic Keys in the household, remove all
(RFA-67) batteries while performing step 4 except the SmartKey™Electronic Key
included with the SmartDoor™Electronic Pet Door.
If the Pet Door does not unlock, move the Pet Door to another location and repeat the
steps once more. If the Pet Door’s location test above was unsuccessful, please call our
Customer Care Centre for additional help.
When the steps above are completed and all are successful, your Pet Door is ready
for installation.
STEP 4

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STEP 1
Installing Your Pet Door
Determine Pet Door Location
Measure and mark your pet’s shoulder height on the door
(Fig. 1A).
Determine location for the pet door. Draw a vertical
centre line through the shoulder height line using a level
(Fig. 1B).
If homeowner’s door or other application
is not level, the pet door must be marked
level to swing properly.
Helpful Tip: Mark shoulder height and vertical centre
line lightly with a pencil or on a piece of tape so marks
can easily be erased or removed.
STEP 2
Preparing Door
Match the marked lines on the door with the shoulder
and centre lines on the template. Tape the template in
place and carefully trace cutting template. Make sure to
trace underneath tape and connect the corners. Remove
the cutting template and any excess tape from the door
(Fig. 2A).
When applying the template there should
be a minimum of 7.6 cm between the
bottom and sides of the door and the
outer edge of the template to maintain the
structural integrity of the door.
Fig. 1A
Fig. 1B
Fig. 2A

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STEP 3
Cut Pet Door Opening
Leave template on and drill 10 mm (3/8") holes in the inside
corners of template. These will be the pilot holes for the saw
blade (Fig. 3A).
Helpful Tip: Use both hands to hold drill steady and
straight at a 90° angle.
Helpful Tip: Before cutting flap opening, apply painter’s
or masking tape on jigsaw blade guide and along outer
edges of drawn template to help protect door surface from
marks and scratches during cutting.
Beginning in one of the holes you just drilled, cut along the
template lines. After cutting out the opening, remove excess
template. You may need to recut to square the opening. This
is necessary for the pet door frame to fit correctly (Fig. 3B).
Helpful Tip: Use a proper saw blade according to door
material (for example a wood blade for wood door and
metal blade for a metal door). When cutting use both hands
to hold the saw slow, steady and straight at a 90° angle.
This will prevent the blade from cutting unevenly between
interior and exterior areas of door.
Make sure there is nothing on the other side
of the door where you will be drilling the
holes or cutting out opening.
Fig. 3A
Fig. 3B

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STEP 4
Install Pet Door
Before putting away the jigsaw, place the
interior frame (frame with the flap) inside the cut
out and check the fit. Then, place the exterior frame onto
the other side of the door to check the fit. If frames do not
fit inside the opening, you may need to recut to square
opening before proceeding with installation.
Place interior frame with flap inside cut-out of interior door.
Place exterior frame on exterior of door and press firmly
against interior frame and exterior frame with both hands.
Continue to press while moving hands from bottom to top
of frames until alignment tabs connect and both frames are
firmly in place (Fig. 4A).
Helpful Tip: Use painters’ tape across the Pet Door’s interior frame and door to keep
in place while positioning the exterior frame.
Helpful Tip: You should be able to see clearly through all screw holes when your
door is aligned properly.
STEP 5
Insert Screws
Thread mounting screws through interior frame and align
with exterior frame. Tighten with screwdriver. DO NOT
OVERTIGHTEN (Fig. 5A).
Helpful Tip: If using an electric screwdriver, set on
low torque.
NOTE: Small SmartDoor™Electronic Pet Door has four
screw placement holes and Large SmartDoor™Electronic
Pet Door has eight screw placement holes.
Fig. 4A
Fig. 5A

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STEP 6
Train Your Pet
Tape the flap open to help your pet become familiar
with the pet door opening. MAKE SURE TAPED FLAP IS
SECURE AND WILL NOT FALL DURING TRAINING.
When your pet is more comfortable let the flap down and
operate the Pet Door in UNLOCKED Mode encouraging
your pet to push through the flap. Once your pet is
comfortable entering and exiting through the closed flap,
set the Pet Door to AUTOMATIC Mode and operate with
your pet’s programmed SmartKey™Electronic Key. Walk
your pet up to the Pet Door until the SmartKey™Electronic
Key is detected and flap unlocks. Repeat training your
pet to walk up to the Pet Door and push open flap to the
other side (Fig. 6A).
During pet training, while pet door is in UNLOCKED Mode, make
sure to GENTLY lower flap onto pet's back. Also avoid possible injury
by making sure your pet is entirely through the pet door opening,
including paws and tails, before completely releasing flap.
Helpful Tip: Try treats to encourage your pet to push through the Pet Door flap.
NOTE: The Pet Door is designed with an electric motor to release and unlock flap
when a SmartKey™Electronic Key is detected. Do not allow your pet to run or charge
through the Pet Door. Due to variable radio-frequency interferences it could take several
seconds for the unique code of the SmartKey™Electronic Key to read properly and pet
door flap to unlock.
Fig. 6A

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Setting The Pet Door Sensitivity
Level
It is necessary to set the sensitivity level of the Pet Door so your pet’s SmartKey™
Electronic Key works properly due to location or application material, such as radio-
frequency interferences, wood or metal door installations.
To begin, it is recommended to use the split ring (included) to attach the SmartKey™
Electronic Key to the D-ring on your pet’s collar. Also, do not use metal tags as the
additional metal can cause radio-frequency interference and hinder the detection of
your pet’s SmartKey™Electronic Key.
1. Put the pet's collar on your leg just below your
knee. Tape may be used to secure the collar, if
necessary (A).
2. Stand directly in front of the Pet Door so the
SmartKey™Electronic Key is approximately 76
cm from the Pet Door.
3. Put the Pet Door in the UNLOCKED Mode. (See
"Operational Modes" section).
4. Put the Pet Door in the Sensitivity Test Mode by
holding down the MODE-RESET and LEARN
buttons at the same time until all three lights
flash once.
5. Turn the Sensitivity Knob anti-clockwise to the
minimum position, then turn the Sensitivity Knob clockwise until all lights begin to
flash again.
6. Slowly continue to adjust the Sensitivity Knob clockwise until you see a minimum of
six consecutive flashes and stop adjusting. Do not adjust higher than necessary.
7. Put the Pet Door in AUTOMATIC Mode and step away at least 3 metres, allowing
the door to automatically lock. This may take up to fifteen seconds after the
SmartKey™Electronic Key no longer is detected.
8. Now confirm the sensitivity level by approaching the Pet Door again. The door
should unlock when you step within approximately 60 cm in front of the Pet Door.
A

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Understanding Sensitivity and the
Active Area
The Active Area is the area where the Pet Door
will consistently open based on your adjustment
of the sensitivity level. In the Fringe Area the Pet
Door may open inconsistently due to variables of
radio-frequency interferences or reflections. In the
Inactive Area the door will generally not unlock
automatically (B).
You may see slight differences between
Outside and Inside Active Areas due to
radio-frequency interferences.
Programming a New SmartKey™
Electronic Key
To reduce error while programming, remove the RFA-67 battery from all programmed
SmartKey™Electronic Keys except the one you are programming. Press and hold the
LEARN button until the green light illuminates and begins to flash, now release the
button. Bring the SmartKey™Electronic Key directly below the green light and the light
will stop flashing and illuminate for two seconds. Now your new SmartKey™Electronic
Key has been programmed and added to memory. Up to five different SmartKey™
Electronic Keys can be added, one at a time.
Attach the SmartKey™Electronic
Key to the Pet’s Collar
A split key ring has been provided to attach to
your pet’s collar and should hang under the
pet’s neck.
The Pet Door includes one SmartKey™Electronic
Key which comes pre-programmed and ready
to use.
Door - Top View
Fringe
Active
Active
Fringe
Inside
Outside
Inactive
Inactive
B
Depending on location
and application
~ 76 cm
~ 183 cm

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.OPERATE
Operating Your Pet Door
LOCKED Mode – Does not allow entry or exit for any pet. The Pet Door ships from the
factory in LOCKED Mode and when batteries are placed in the Pet Door, it will enter
LOCKED Mode. To set: hold the MODE-RESET button until the red light illuminates and
release when selected.
UNLOCKED Mode – Allows entry and exit for all pets. To set: hold the MODE-RESET
button until the green light illuminates and release when selected.
AUTOMATIC Mode – Allows entry and exit for a pet wearing a programmed
SmartKey™Electronic Key; up to five SmartKey™Electronic Keys can be programmed
into one SmartDoor™Electronic Pet Door for selective entry and exit during automatic
mode. To set: hold the MODE-RESET button until the yellow light illuminates and release
when selected.
NOTE: If at any time the red light remains illuminated, replace with a set of fresh
batteries. If that does not reset the red light, please call our Customer Care Centre for
additional help.
Illuminating Color Condition Pet Door Status
RED
Solid only for two seconds after
selecting LOCKED Mode
LOCKED Mode
Flashing Low battery alert
Constant solid Internal failure has
occurred
GREEN
Solid only for two seconds after
selecting UNLOCKED Mode
UNLOCKED Mode
Flashing Learn Mode
YELLOW
Solid only for two seconds after
selecting AUTOMATIC Mode
AUTOMATIC Mode
Flashing Error alert
RED, GREEN AND
YELLOW
Flashing at the same time Sensitivity Test Mode

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Troubleshooting
The answers to these questions should help you solve most problems you may have with
the Pet Door. If they do not, please contact our Customer Care Centre.
TROUBLESHOOTING
PROBLEM SOLUTION
The Pet Door does not
respond to the presence of
the SmartKey™Electronic
Key when my pet is directly
in front of the Pet Door
within three seconds
• Check that the Pet Door is in AUTOMATIC Mode.
• Check that the SmartKey™Electronic Key has been
programmed to the Pet Door.
• Check sensitivity level has been properly set, see
"Setting the Pet Door Sensitivity Level" section.
• Check that the RFA-67 battery in the SmartKey™
Electronic Key is screwed in tightly.
• Check that the batteries in the Pet Door are fresh.
• If the condition persists, check that there are no
radio-frequency transmitting devices or electronic
devices that radiate electrical energy, which may
interfere with the operation of the Pet Door.
Yellow light is flashing • Obstruction to the flap has been detected.
• Press the MODE-RESET button to cause the Pet Door
to attempt to lock the flap. Clear any obstructions
that keep the flap from locking. When the flap
successfully locks, normal operation is resumed.
• If your large SmartDoor™Electronic Pet Door does
not close properly, you can purchase an additional
magnet kit to help centre flap due to constant
wind or a variance between indoor and outdoor
pressure. Please call the Customer Care Centre for
further assistance.
Red light remains
illuminated (internal failure
has occurred)
• Remove batteries and replace them with a fresh set
of batteries. If that does not reset the red light, please
call the Customer Care Centre for additional help.
Red light is flashing • Low battery indicator, replace batteries.
Red, green and yellow
lights are flashing
• Sensitivity set mode has been activated. It will
automatically de-activate in thirty minutes, or can be
immediately de-activated by pressing the MODE-
RESET button once.

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Revert SmartKey™Electronic Key to
Default Factory Setting
The Pet Door can be cleared of all additional programmed SmartKey™Electronic Keys
EXCEPT the one included from the factory. To do this, first take out batteries from battery
compartment. Then, as you place batteries back into the battery compartment, hold
down the LEARN button. When LEARN button is held and the last battery is in place,
the red and green lights will illuminate three times. Now, all SmartKey™Electronic Keys
programmed to the Pet Door have been cleared except the one SmartKey™Electronic
Key included with your Pet Door.
Clear SmartKey™Electronic Key
Memory
The Pet Door can be cleared of all programmed SmartKey™Electronic Keys, even
the one included from the factory. To do this, first remove batteries from battery
compartment. Then, as you place batteries back into the battery compartment, hold
down the MODE-RESET button. When MODE-RESET button is held and the last battery
is in place, the red and yellow lights will illuminate three times. Now all SmartKey™
Electronic Keys have been cleared.
Replacement Parts and Accessories
To purchase replacement parts for your PetSafe®SmartDoor™Electronic Pet Door,
contact the Customer Care Centre or visit our website at www.petsafe.net to locate a
retailer near you.

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Terms of Use and Limitation
of Liability
1. Terms of Use
Use of this Product is subject to your acceptance without modification of the terms,
conditions and notices contained herein. Use of this Product implies acceptance
of all such terms, conditions and notices. If you do not wish to accept these terms,
conditions, and notices, please return the Product, unused, in its original packaging
and at your own cost and risk to the relevant Customer Care Centre together with
proof of purchase for a full refund.
2. Proper Use
If you are unsure whether this Product is appropriate for your pet, please consult your
veterinarian or certified trainer prior to use. Proper use includes, without limitation,
reviewing the entire Operating Guide and any specific safety information statements.
3. No Unlawful or Prohibited Use
This Product is designed for use with pets only. Using this Product in a way that is not
intended could result in violation of Federal, State or local laws.
4. Limitation of Liability
In no event shall Radio Systems Corporation or any of its associated companies be
liable for (i) any indirect, punitive, incidental, special or consequential damage and/
or (ii) any loss or damages whatsoever arising out of or connected with the misuse of
this Product. The Purchaser assumes all risks and liability from the use of this Product
to the fullest extent permissible by law.
5. Modification of Terms and Conditions
Radio Systems Corporation reserves the right to change the terms, conditions
and notices governing this Product from time to time. If such changes have been
notified to you prior to your use of this Product, they shall be binding on you as if
incorporatedherein
Important Recycling Advice
Please respect the Waste Electrical and Electronic Equipment regulations in your
country. This equipment must be recycled. If you no longer require this equipment, do not
place it in the normal municipal waste system. Please return it to where it was purchased
in order that it can be placed in our recycling system. If this is not possible, please
contact the Customer Care Centre for further information.