Petsafe Drinkwell DOGCCN-RE User manual

DOGCCN-RE
Big Dog Pet Fountain - 8.5 Litres
大型犬寵物噴泉飲水器 - 8.5 公升
大型犬宠物喷泉饮水器 - 8.5 公升
Please read this entire guide before beginning
請在開始使用產品前閱讀本指南全文
请在使用之前全面阅读本指南
Operating Guide
操作指南
操作指南

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IMPORTANT SAFETY INFORMATION
Explanation of Attention Words and Symbols used in this guide
WARNING indicates a hazardous situation which, if not avoided,
could result in death or serious injury.
CAUTION, used without the safety alert symbol, indicates a
hazardous situation which, if not avoided, could result in harm to
your pet.
NOTICE is used to address safe use practices not related to
personal injury.
When using electrical appliances, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and/or
injury to persons, including the following:
• To reduce the risk of injury, close supervision is necessary when
an appliance is used by or near children.
• To protect against electric shock, do not place Power Cord or
plug in water or other liquids.
• Only use attachments recommended or sold by the
manufacturer.
• Do not use outdoors. FOR INDOOR HOUSEHOLD USE ONLY.
• Do not unplug by pulling on Power Cord. To unplug, grasp the
plug, not the Power Cord.
• Do not operate any appliance if it has a damaged Power Cord
or plug, or if it is malfunctioning or has been damaged. Call
Customer Care Centre immediately for further instructions.
• For a portable appliance - To reduce the risk of electrical shock,
do not place or store an appliance where it can fall or be pulled
into a tub or sink.
• Always unplug any appliance when not in use, before putting
on or taking off parts and before cleaning. Never pull on the
electrical Power Cord to remove the plug from the wall outlet.
• Do not use an appliance for anything other than its intended use.
• If the plug of this device gets wet, turn off the electricity to that
outlet. Do not attempt to unplug.
• Examine this appliance after installation. Do not plug in if there
is water on the Power Cord or plug.

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• Do not allow pets to chew on or swallow any parts. If you are
concerned about the Power Cord, purchase a cord conduit (a hard
plastic protector) at any hardware store to protect the Power Cord.
• The Pet Fountain parts are BPA-FREE. However, some animals
have been known to be sensitive to plastic food and water
containers. If your animal shows signs of an allergic reaction to the
plastic, please discontinue use until you have consulted with your
veterinarian.
• The Pet Fountain is intended to run continuously (always plugged
into electricity), as long as the water level is maintained and the
Pet Fountain is cleaned regularly. Be sure to check the Pet Fountain
regularly to help prevent damage to the Pump, as the water may
get consumed or evaporate causing the Pump to run dry.
• Do not attempt repairs on the Pump yourself.
• To avoid the possibility of the plug or outlet getting wet, the outlet
should always be above the level of the Pet Fountain.
• If an extension cord is necessary, an extension cord with a proper
rating should be used.
• The electrical use of this appliance is 6 watts.
• Do not use appliance for anything other than intended use. The use
of attachments not recommended or sold by the manufacturer may
cause an unsafe condition. Do not modify the unit.
• Do not install or store appliance where it will be exposed to
weather or temperatures below 4.5° C.
• Read and observe all important notices listed on the appliance and
in the packaging.
SAVE THESE INSTRUCTIONS

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Thank you for choosing the PetSafe®brand. You and your pet deserve a
companionship that includes memorable moments and a shared understanding
together. Our products promote a lifestyle of protection, teaching and love; essentials
that influence memories for a lifetime. If you have any questions about our products,
please visit our website at www.petsafe.net or contact our Customer Care Centre.
Table of Contents
Components ............................................................5
Features................................................................5
Key Definitions ..........................................................6
Operating Instructions ....................................................7
Pet Fountain Disassembly & Cleaning .......................................8
Pet Fountain Reassembly .................................................10
The Pet Fountain and Your Environment .....................................11
General Tips ...........................................................12
Warranty and Customer Care.............................................12
Compliance ...........................................................12
Important Recycling Advice...............................................12
Terms of Use and Limitation of Liability......................................13
Traditional Chinese ..................................................14
Simplified Chinese ...................................................27

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Components
Features
Housing
Lid
Bowl
Pump (Motor)
Flow Control KnobStator
3.7 L Reservoir
Housing
Charcoal
Filter
Adjustable
Flow Control
Replaceable Charcoal
Filter removes bad
tastes and odours
Attached Reservoir
(3.7 L) allows for
easy refills and
increases capacity
Free-falling water
stream encourages pets
to drink more water
8.5 L Water Capacity
Receiving ramp
reduces splash of
falling water
Anti-Bite Cord Cover

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Key Definitions
Housing: The water is pumped up through the Housing to cycle through the Charcoal
Filter and out the spout to create a waterfall into the Bowl.
Housing Lid: The Lid snaps in place over the filter housing well, keeping pets out of
the Charcoal Filter.
Charcoal Filter: is a 3-layer carbon filter with granulated carbon made from
coconut shells. The filter absorbs bad tastes and odours as the water passes through
and helps keep the water tasting fresh and more appealing to pets.
Bowl: The Bowl is the foundation of the Pet Fountain. It features two handles on either
side of the Pet Fountain as well as a “cord channel” to hide the cord from view.
Flow Control Knob: The knob attaches to the Stator which adjusts the rate of water
flow. The Flow Control Knob can removed for cleaning (See section “Pet Fountain
Disassembly & Cleaning”).
Pump (Motor): The small aquarium Pump can be partially dismantled for cleaning.
Important: THE PUMP IS NOT DISHWASHER SAFE! Remove Pump from Pet
Fountain before cleaning (See section “Pet Fountain Disassembly & Cleaning”).
Reservoir: The extra capacity Reservoir holds over 3.7 litres of water. The Reservoir
Cap will help to minimize spills when you refill the Reservoir.

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Operating Instructions
Important: DO NOT RUN DRY - FOR INDOOR USE ONLY. Pet Fountain will come
fully assembled and ready for use.
1. As with any electrical device, check the electrical cord for any tears or damage
before use.
2. Inspect the bottom of the Pet Fountain to be sure the Pump is securely attached
(Fig. 1).
3. Remove the Housing Lid and insert the Charcoal Filter. The Charcoal Filter will fit
diagonally into the Housing. The Charcoal Filter fits narrow side down, with the
black side facing the front of the Pet Fountain (toward the spout). The Charcoal
Filter will slide easily into place, but make sure it is pushed all the way down
(Fig. 2).
Important: Rinse the Charcoal Filter thoroughly under cool water before placing in
the Pet Fountain. This will remove any loose charcoal dust, which is harmless. A small
amount of charcoal dust may shed for the life of the Charcoal Filter. This is normal and
not harmful to your pet.
4. Place the Pet Fountain in desired location before adding the reservoir. Never pick
up a full Pet Fountain by the Housing. Only pick up the Pet Fountain by placing
both hands underneath the base of the Pet Fountain and grip the sidewalls for
a sturdy hold. If placing on carpet, tile or wood flooring use a protective mat or
other durable, water resistant surface to protect your floors from splashing or
dripping caused by the pet.
5. Before you plug the Pet Fountain in, make sure the Power Cord and your hands
are dry. Plug the Pet Fountain into an electrical outlet.
6. Fill both the Bowl and the Pet Fountain Housing with water only until the water
reaches the fill level in the Bowl.
7. Fill Reservoir with water.
8. Check the Reservoir Cap to make sure the black O-ring is in place, then screw the
Reservoir Cap onto the Reservoir.
Fig. 1 Fig. 2
PUMP

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9. Hold the Reservoir over the Reservoir base of the Pet Fountain. Quickly turn the
Reservoir upside down and place the Reservoir Cap’s spout into the Reservoir
base (Fig. 3).
10. Set your desired flow rate with the Flow Control Knob, which is next to the ramp
inside the Bowl. When the Flow Control Knob is in the 10 o’clock position, flow is
at its lowest. When the Flow Control Knob is in the 2 o’clock position, flow is at its
highest (Fig. 4).
11 . Add water to the Bowl as needed. Do not let the water level fall below the
Flow Control Knob or you may risk Pump failure. Replacement Pumps are sold
separately by contacting the Customer Care Centre at [email protected].
Pet Fountain Disassembly & Cleaning
Important: Pet Fountain must be cleaned to continue working normally.
CHARCOAL FILTERS: Change every 2 to 4 weeks.
1. Charcoal Filters should be changed every two to four weeks. Replace the
Charcoal Filters more frequently when using the Pet Fountain for multiple pets or
pets that produce a lot of saliva.
2. Charcoal Filters are an added feature of the Pet Fountain. Their use is not required
for normal operation, but will keep the Pet Fountain water cleaner.
3. Charcoal Filters may be rinsed out when the Pet Fountain is cleaned. Never wash
the Charcoal Filter with soapy water, you will not be able to remove the soap
residue.
Fig. 3
Fig. 4
Flow Control Knob

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PET FOUNTAIN: Clean once a week.
1. Lift the Reservoir out of the back of the Pet Fountain and quickly turn upright.
2. Unscrew the Reservoir Cap and remove the black O-ring.
3. Next, unplug Pet Fountain, remove the Housing Lid, and
remove the Charcoal Filter.
4. Empty the water out of the Pet Fountain.
5. Remove the Housing by pressing in the tabs at the sides
and lifting up. (Fig. 5)
6. The Flow Control Knob and Stator are not attached and
are freed when the Housing is removed.
Pump Removal & Pump Cleaning
IMPORTANT: Pump must be cleaned regularly or the warranty may be voided.
1. Turn the Bowl over and unlock the Pump from its cavity by slipping your finger into
the indentation behind the Pump and pulling that end of the Pump out toward you,
so that it has turned a quarter of a turn (Fig. 6). Do not attempt to remove Pump
without turning it 90 degrees, this may damage the Pet Fountain and cause a leak.
2. Now that the Pump is unlocked, remove it from the Pet Fountain. If you find this
difficult, you can push the Pump out from the Bowl side.
3. Carefully lift the Impeller (the white “propeller”) out of the Pump. It should slide
out with no resistance. Remove any hair tangled around it and wash it with the rest
of the parts.
4. Pour soapy water inside the Pump’s motor cavity and clean it with a small round
bristle brush. Rinse well and replace the Impeller after it is cleaned.
5. Hand wash the rest of the Pet Fountain parts in soapy water and rinse well. You
may place items in the dishwasher, but if your dishwasher is too hot - the plastic
parts can be damaged. Use a longer bristle brush to clean the Square Intake
Tube in the Housing (Fig. 7). The Reservoir is not dishwasher safe.
6. If you have trouble reaching certain spots or hard-to-reach corners, try using
a cotton swab or purchase the Drinkwell®Cleaning Kit, a 3-Piece Brush kit. To
purchase a Cleaning Kit, visit our website at www.petsafe.net to locate a retailer
near you or contacting the Customer Care Centre at [email protected].
Fig. 5
Fig. 6 Fig. 7
Square Intake
Tube

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Pet Fountain Reassembly
1. Turn the Bowl upside down. Reattach the Pump by pushing the threads of the
Pump through the hole in the Bowl. The Pump goes in at a right angle to the Bowl
(Fig. 8). If you cannot turn the Pump into its resting position (Fig. 9), the Pump is
not pushed into the hole as far as it will go.
2. After turning the Pump a quarter turn, it should now be even with the bottom of the
Bowl (Fig. 9). Turn the Bowl back over.
3. Place the Stator over the exposed portion of the Motor found in the Bowl
(Fig. 10).
4. Join the Flow Control Knob and Stator together by placing the tabs of the Flow
Control Knob into the groove of the Stator (Fig. 11).
Fig. 8 Fig. 9
Fig. 10
STATOR
Fig. 11
TABS GROOVE