Petsafe Pawz Away RFA-378 User manual

Please read this entire manual before beginning.
RFA-378
Pawz Away®
Extra Outdoor Pet Barrier
Product Manual

2 Customer Care Center [phone]
Welcome
You and your pet were made for each other. Our aim is to help you have the best companionship
and the most memorable moments together.Your Pawz Away® Outdoor Pet Barrier is designed to
keep pets away from off-limits areas.
We know that safe pets make happy owners. Before getting started, take a moment to read through
the important safety information. If you have any questions, please don’t hesitate to contact us.
Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd., Radio Systems
Australia Pty Ltd. And any other affiliate or brand of Radio Systems Corporation may be referred to
collectively as “We” or “Us.”
Important Safety Information
Explanation of attention words and symbols used in this Product Manual
This is the safety alert symbol. It is used to alert you to potential personal injury hazards.
Obey all safety messages that follow this symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if not avoided, could result
in death or serious injury.
CAUTION, used with the safety alert symbol, indicates a hazardous situation
which, if not avoided, could result in minor or moderate injury.
CAUTION, used without the safety alert symbol, indicates a hazardous situation
which, if not avoided, could result in harm to your pet.
NOTICE is used to address safe use practices not related to personal injury.
• Not for use with aggressive dogs. Do not use this product if your dog is
prone to aggressive behavior. Aggressive dogs can cause severe injury or
death to their owners and others. If you are not sure that this product is
right for your dog, please talk to your veterinarian or a certified trainer.
• Underground cables can carry high voltage. Have all underground cables
marked before you dig to bury your wire. In most areas this is a free service.
Avoid these cables when you dig.

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• This System is NOT a solid barrier. The system is designed to act as a
deterrent, using static correction to condition pets to remain outside of the
established barrier area. It is important that you reinforce training with your
pet on a regular basis. Since the tolerance level to static correction varies
from pet to pet, Radio Systems Corporation CANNOT guarantee that the
system will in all cases keep a pet outside of the established barrier area. Not
all pets can be trained to avoid entering the barrier area. Therefore, if you have
reason to believe that your pet may harm himself or pose a danger to others
if he is not kept from entering the barrier area, you should NOT rely solely
upon this system to restrict your pet. Radio Systems Corporation shall NOT
be liable for any personal injuries, property damage, injury to or death of your
pet, economic loss or any consequential damages sustained as a result of any
animal entering the barrier area.
• This product is not a toy. Keep it out of the reach of children. Use it only to
deter pets from particular areas.
• The system should only be used with healthy pets. Contact your veterinarian
if you have concerns about the medical condition of your pet (medication,
pregnant, heart conditions, etc).
• If you are using a collar and leash for training, be sure the extra collar does not
put pressure on the contact points of the receiver collar.
• To prevent an unintended correction, do not perform set up procedures while
the receiver collar is on your pet.
• To avoid damage to the transmitter do not submerge in water.
• Do not mix old and new batteries.
• Do not mix standard, alkaline or rechargeable batteries.
• Do not use rechargeable batteries.
• Exhausted batteries should be removed immediately. Do not dispose of
batteries with household waste.

4 Customer Care Center [phone]
How the Pawz Away®Outdoor Pet Barrier Works
The Barrier Transmitter, disguised as a rock in your landscape, sends a spherical radio signal up to
16 feet in diameter or an 8 foot radius.Your pet wears a Receiver Collar with Contact Points that
touch his neck.When your pet enters the Barrier Area, he’ll hear a series of audible tones from the
Receiver Collar and he will feel a safe progressive Static Correction, delivered through the Contact
Points on his neck. It is designed to startle, not to punish. The progressive Static Correction will
get your pet’s attention, but will not cause harm. The correction continues until your pet leaves
the Barrier Area. The system has been proven safe, comfortable and effective for pets at least 6
months old and over 5 pounds.
You also have the option to create a custom shaped barrier using Boundary Wire. Create a barrier
loop up to 150 feet.
This is a deterrence system designed to keep pets away from areas in your landscape you want
to protect. THIS IS NOT A CONTAINMENT SYSTEM. Do not use this system to keep your
pet contained in your yard.The static correction is not intended to keep your pet contained.
Table of Contents
How the Pawz Away®Outdoor Pet Barrier Works ......................................... 4
Operating Guide - Wireless Option ........................................................ 5
Power Up the Barrier Transmitter ............................................................ 5
Set Up the Barrier Transmitter................................................................. 5
Test the Barrier Area ............................................................................... 6
Operating Guide - Wire Option .............................................................. 7
Determine Placement of Barrier Transmitter & Wire Layout...................... 7
Connect the Wires to the Barrier Transmitter............................................ 8
Test the Barrier Area ............................................................................... 9
Install the Boundary Wire ........................................................................ 9
Training Guide .......................................................................................11
Begin Your Pet’s First Session .................................................................11
Further Training.....................................................................................11
Troubleshooting......................................................................................12
Terms of Use and Limitation of Liability ....................................................13
Compliance ..............................................................................................13
Customer Care International .....................................................................14
Important Recycling Advice.......................................................................14
Warranty...................................................................................................14

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Operating Guide - Wireless Option
Power Up the Barrier Transmitter
Locate the battery door on the bottom of the Barrier Transmitter. Loosen the 4 Phillips
head screws.The screws will stay in the battery lid. Install 4 alkaline D-batteries and
replace the battery door.
Under normal conditions, the batteries will operate the transmitter for up to one year. Test
the system every month to ensure it is working properly.
Set Up the Barrier Transmitter
To prevent an unintended correction, never perform setup procedures while your
pet is wearing the receiver collar.
1. Turn the Barrier Transmitter upright and open the
lid exposing the LCD display and range buttons.
2. Press the up (+) button once to turn ON the
Barrier Transmitter. A black segment in the bottom
of the LCD display indicates the unit is set to the
lowest range (1A).
3. You can create a Barrier Area up to 16 feet in
diameter. Using the up (+) and down (-) buttons,
adjust the range to fit the desired pet Barrier Area.
Step
1
Step
2
1A

6 Customer Care Center [phone]
Test the Barrier Area
1. Keeping your hands away from the Contact Points, use the edge of the Test Light Tool to
turn the receiver battery door to the ON(I) position.
2. Hold the Receiver Collar with the Contact Points facing up. Place the Test Light Tool on
the Contact Points so that the wire in the Test Light Tool touches the Contact Points.The
PetSafe®logo on the Receiver Collar should face the Transmitter.
3. Hold the Receiver Collar at the approximate height
of your dog’s neck (2A). Start outside of the range
and walk slowly toward the Barrier Transmitter. As
you reach the Barrier Area, the Receiver Collar emits
a series of high-pitched tones. For each tone you
hear, you should notice the Test Light flashing which
indicates that a progressive Static Correction is being
delivered.The Receiver Collar’s tone is easily heard
by dogs but may be at a volume level difficult for
some humans to hear.
4. Check the range of the Barrier Area from multiple
angles to ensure you are getting the desired coverage.
If you place the Barrier Transmitter close to your
house, the signal may transmit through a wall. Be
sure to test the Receiver Collar inside your home.
Important: Should you find that you are not getting
the desired range at the maximum setting, move the Barrier Transmitter a few
feet. A variety of factors can affect the magnetic field. For best results, place the
Barrier Transmitter on a non-conductive surface, i.e., lawn or landscape bed.
Metal objects may distort the Barrier Area size.
Do not:
• Place Barrier Transmitter on metal surfaces.
• Place Barrier Transmitter near large metal objects such as heating and air conditioning
units, metal outbuildings, metal trash cans, etc.
• Place the Barrier Transmitter in a location where it may become submerged in water.
While the Transmitter is waterproof, submersion in water is not recommended.
• For the longest battery life, avoid exposing the transmitter to extreme temperatures for
any extended time.
2A
Step
3

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Operating Guide - Wire Option
You can customize the size and shape of your barrier. This section discusses laying an
external wire which attaches to the Barrier Transmitter.The signal will transmit through
the wire, instead of through the Barrier Transmitter, at a range up to 12 feet from the
outside of the wire.
You can create a barrier using up to 150 feet of Boundary Wire. Use wire that is rated for
direct burial. PetSafe®Boundary Wire can be purchased in 150 foot spools through the
Customer Care Center.
Determine Placement of Barrier
Transmitter & Wire Layout
Basic Planning Tips
Underground cables can carry high voltage. Have all underground cables marked
before you dig to bury your wire. In most areas this is a free service. Avoid these
cables when you dig.
When determining your wire layout it is important to
remember that you will need to set the range to a minimum
of 3 segments (3A) when using the wire option. The
segments indicate the barrier range. If the range is set to 1 or
2 segments, the signal will not be great enough to be picked
up by the Receiver Collar. Refer to the chart below for the
approximate range of the signal from the outside of the wire
for each segment.
3A
Segment Range from Wire
3 3 feet
4 5 feet
5 8 feet
6 12 feet
The range will vary depending on the type of layout. Once you lay out your desired barrier
continue to Step 2 and 3 before burying the wire. It is important that you test the system
and make adjustments to your layout before burying the boundary wire.This will make
any layout changes easier.Work carefully. A nick in the wire insulation can diminish the
signal strength and create a weak area where your pet can enter the barrier area.
Step
1

8 Customer Care Center [phone]
Additional tips for laying out your boundary wire:
• Always use gradual turns (3B) at the corners with a minimum of 3 foot radius to
produce a more consistent boundary. Do not use sharp turns (3C), as this may cause
gaps in your boundary.
• Avoid making passageways too narrow for your pet to move about freely (e.g., along the
sides of a house).
3B 3C
Sample Layouts
Perimeter Loop
(Single Loop)
The Perimeter Loop is
the most common layout.
This will allow your pet
to freely and safely roam
your entire property while
protecting gardens (3D),
children’s play areas (3E)
and landscaping.
3D
Shields®
Transmitter
Signal
Field
Wire
3E
Connect the Wires to the Barrier
Transmitter
1. Remove the battery door from the Barrier Transmitter
by loosening the 4 phillips head screws. Remove the
4 D-batteries if you had already placed them inside
the transmitter.
2. Locate the switch inside the battery cavity. This switch
allows the Barrier Transmitter to operate as a wireless
(internal antenna) or wired (external antenna) unit.
Move the switch to the “External” option so that the
radio signal is sent through the wire (4A).
3. Using the wire stripping pliers, strip about ¼ inch of
insulation from the ends of the Boundary Wire. Use
pliers to bend each end of the wire to form a 90 degree
angle (4B).
4A
Step
2

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4. Place one end of the Boundary Wire into the Boundary
Wire Channel on the Barrier Transmitter.The wire should
touch the threads of one of the screws in the channel.
Once you have placed the wire, tighten the screw (4C).
Repeat this step to connect the other end of the
boundary wire to the opposite side of the second screw.
Make sure the bare wires do not touch each other.
5. Place the batteries back into the transmitter and
carefully bend the wires so they fit through the groove
on the battery door (4D).
Be careful not to pull
 
4B
or tug on the wires
once you have placed
them in the channels.
6. Screw the battery door
in place and position the
Barrier Transmitter in
your landscape.
Under normal conditions,
the batteries will operate
the transmitter for up to
one year.Test the system
Screw
Threads Boundary
Wire End
4C 4D
every month to ensure it is working properly.
Test the Barrier Area
Refer to Step 3 on page 4 for instructions on how to test the Barrier Area. Keep the
following in mind when testing the range using the wire option:
• Start with the range set to 3 segments and adjust the range up to 6 segments to get your
desired coverage. Press the (+) button 3 times to set the range to 3 segments.
• When holding the Receiver Collar to check the range, walk toward the Boundary Wire
instead of the Barrier Transmitter.
Once you are satisfied that your system is functioning properly and you are receiving the
desired barrier coverage, you are ready to bury the Boundary Wire. If the Receiver Collar
did not beep or the Test Light did not flash, see the “Troubleshooting” section.
Install the Boundary Wire
For best results, bury the Boundary Wire to protect it. The Boundary Wire can be placed
under mulch, however, be sure that the Boundary Wire is placed in low traffic areas to
reduce the risk of wire damage.
To Bury the Boundary Wire
1. Cut a trench 1-3 inches deep along your planned boundary.
2. Place the Boundary Wire into the trench maintaining some slack to allow it to expand
and contract with temperature variations.
3. Use a blunt tool such as a wooden paint stick to push the Boundary Wire into the
trench. Be careful not to damage the Boundary Wire insulation.
Step
3
Step
4

10 Customer Care Center [phone]
To Attach the Boundary Wire to an Existing Fence
The Boundary Wire can be attached to a chain link fence, split rail fence, or a wooden privacy
fence. The Boundary Wire can be attached as high as needed. However, make sure the Boundary
Range is set high enough for the pet to receive the signal.
• Chain Link Fence (5A):Weave Boundary Wire through the links or use plastic quick ties.
• Wooden Split Rail or Privacy Fence (5A): Use staples to attach Boundary Wire. Avoid
puncturing the insulation of the Boundary Wire.
To Cross Hard Surfaces (sidewalks, pathways etc.)
Concrete Sidewalk (5B): Place the Boundary Wire in a convenient expansion joint or create a
groove using a circular saw and masonry blade. Place the Boundary Wire in the groove and cover
with an appropriate waterproofing compound. For best results, brush away dirt or other debris
before patching.
Gravel or Dirt Pathway (5C): Place the Boundary Wire in a PVC pipe or water hose to protect
the Boundary Wire before burying.
5B 5C
STAPLE WIRE TO FENCE
WEAVE WIRE INTO FENCE
STAPLE WIRE
TO FENCE
5A