Petsafe Bark Control Collar User manual

Model Number
Numéro de modèle
Número de modelo
HBC11-11050
Bark Control™Collar
operating guide
manuel d’utilisation
manual de funcionamiento
Please read this entire guide before beginning.
Veuillez lire l’intégralité de ce manuel avant de commencer.
Lea todo este manual antes de comenzar a usar el producto.

2 Customer Care Center 1-800-732-2677
Important Safety Information
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential personal injury hazards.
Obey all safety messages that follow this symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if not avoided,
could result in death or serious injury.
CAUTION, used with the safety alert symbol, indicates a hazardous
situation which, if not avoided, could result in minor or moderate injury.
CAUTION, used without the safety alert symbol, indicates a hazardous
situation which, if not avoided, could result in harm to your pet.
Risk of explosion. Do not short circuit, mix old and new batteries,
dispose of in fire, or expose to water. When batteries are stored or
disposed, they must be protected from shorting. Dispose of used batteries properly.
Not for use with aggressive dogs. Do not use this Product if your
dog is aggressive, or if your dog is prone to aggressive behavior.
Aggressive dogs can cause severe injury and even death to their owner and others. If you
are unsure whether this product is appropriate for your dog, please consult your
veterinarian or certified trainer.
Risk of skin damage. Please read and follow the instructions in
this manual. Proper fit of the collar is important. A collar worn for
too long or made too tight on the pet’s neck may cause skin damage. Ranging from
redness to pressure ulcers; this condition is commonly known as bed sores.
:Avoid leaving the collar on the dog for more than 12 hours per day.

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:When possible reposition the collar on the pet’s neck every 1 to 2 hours.
:Check the fit to prevent excessive pressure; follow the instructions in this manual.
:Never connect a lead to the electronic collar; it will cause excessive pressure on the
contacts.
:When using a separate collar for a lead, don’t put pressure on the electronic
collar.
:Wash the dog’s neck area and the contacts of the collar weekly with a damp
cloth.
:Examine the contact area daily for signs of a rash or a sore.
:If a rash or sore is found, discontinue use of the collar until the skin has healed.
:If the condition persists beyond 48 hours, see your veterinarian.
:For additional information on bed sores and pressure necrosis, please visit our website.
These steps will help keep your pet comfortable and safe. Millions of pets are
comfortable while they wear stainless steel contacts. Some pets are sensitive to
contact pressure. You may find after some time that your pet is very tolerant of the
collar. If so, you may relax some of these precautions. It is important to continue daily
checks of the contact area. If redness or sores are found, discontinue use until the skin
has fully healed.
The PetSafe®Bark Control™Collar must be used only on healthy dogs. We recommend
that you take your dog to a veterinarian before use if he is not in good health.
The Bark Control Collar is not a toy. Keep it away from the reach of children. Use it
only for its bark stopping purpose.

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Thank you for choosing the PetSafe®brand. You and your pet deserve a companionship
that includes memorable moments and a shared understanding together. Our products
and training tools promote a lifestyle of protection, teaching, and love—essentials that
influence memories for a lifetime. If you have any questions about our products or
training your pet, please visit our website at www.petsafe.net or contact our Customer
Care Center at 1-800-732-2677.
To get the most protection out of your warranty, please register your product within 30
days at www.petsafe.net. By registering and keeping your receipt, you will enjoy the
product’s full warranty and should you ever need to call the Customer Care Center, we
will be able to help you faster. Most importantly, PetSafe®will never give or sell your
valuable information to anyone. Complete warranty information is available online at
www.petsafe.net.
Table of Contents
Components......................................................................................................... 6
Features................................................................................................................ 6
How it Works ........................................................................................................ 6
Key Definitions ..................................................................................................... 7
Fit the Bark Control Collar.................................................................................... 7
To Insert and Remove the Battery...................................................................... 10
What to Expect During Use of the Bark Control Collar...................................... 11
Regular Maintenance ......................................................................................... 12
To Test the Bark Control Collar........................................................................... 12

www.petsafe.net 5
Frequently Asked Questions ........................................................................... 13
Troubleshooting................................................................................................ 14
To Discharge the Bark Control Collar................................................................. 15
Terms of Use and Limitation of Liability ............................................................. 15
Customer Care International .............................................................................. 17
Battery Disposal ................................................................................................. 17
Perchlorate Battery............................................................................................. 18
FCC/IC................................................................................................................ 18
Warranty ............................................................................................................. 19
Français............................................................................................................. 22
Español.............................................................................................................. 41

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Components
BATTERY 6V
RFA-67
Battery
(PetSafe
®
RFA-67)
PetSafe
®
Basic Bark Control Collar
Operating Guide
Features
:6 Levels of static correction, automatically adjusts to your dog’s temperament
starting at the lowest level
:Low battery indicator
:Waterproof
How it Works
The PetSafe®Bark Control™Collar effectively and humanely stops barking when it
is worn. When the vibration of your dog’s bark triggers the Sensor Probe, a static
correction is administered through the Contact Points. The Bark Control Collar starts
with the lowest level of static correction and then increases through 6 levels each

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time your dog barks within 30 seconds of the previous bark. If your dog does not bark
again within 30 seconds, the Bark Control Collar will reset itself to the lowest level
of static correction. Along with each static correction, there will be an audible beep.
As an added safety feature, the Bark Control Collar will automatically shut off for 3
minutes if your dog barks 15 times or more within a 50-second period.
Key Definitions
Contact Points: Deliver the safe static correction.
Sensor Probe: Detects the vibrations of your dog’s
barking. Note: The Sensor Probe is not adjustable.
Low Battery Indicator: The Indicator Light will
begin flashing when battery is low.
Fit the Bark Control
Collar
Important: The proper fit and placement of your Bark Control Collar is
important for effective operation.
To assure a proper fit, please follow these steps:
1. Make sure that the battery is not installed in the Bark Control
Collar.
2. Start with your dog standing comfortably (A).
BATTERY 6V
RFA-67
Low Battery
Indicator Light
Battery
Contact Points
Washers
Sensor Probe
A

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3. Place the Bark Control Collar on your
dog’s neck close to the ears. Center the
Contact Points underneath your dog’s
neck, touching the skin (B).
Note: It is sometimes necessary to trim the
hair around the Contact Points to make
sure that contact is consistent.
Do not shave the pet’s neck as this
may increase the risk of skin irritation.
4. Check the tightness of the Bark Control Collar
by inserting one finger between the end of a
Contact Point and your dog’s neck. The fit
should be snug but not constricting (C).
5. Allow your dog to wear the Bark Control Collar for several minutes then
recheck the fit. Check the fit again as your dog becomes more comfortable
with the Bark Control Collar.
B
C

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6. Trim the collar as follows (D):
a. Mark the desired length of the Bark Control
Collar with a pen. Allow for growth if your
dog is young or grows a thick winter coat.
b. Remove the Bark Control Collar from your
dog and cut off the excess.
c. Before placing the Bark Control Collar back onto your dog, seal the edge of
the cut collar by applying a flame along the frayed edge.
The Bark Control Collar should not be worn for more than 12 hours
out of every 24-hour period. Leaving the collar on too long could lead
to skin irritation. Please refer to page 2 for additional information.
To Re-Thread the Collar
Slide Buckle
Ridges
:The slide buckle prevents the collar from becoming loose around your pet’s neck.
:The ridges must be facing up; the collar will slip if it is not properly threaded.
D

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To Insert and Remove the Battery
Note: Do not install the battery while the Bark Control Collar is on your dog.
This Bark Control Collar utilizes a replaceable PetSafe®
battery (RFA-67). This unique battery is designed to make
battery replacement easier and increase water protection.
To insert the battery, align the symbols on the battery
(arrow) and Bark Control Collar (triangle). Use a large coin
to turn the battery clockwise until the arrow lines up with
the lock symbol on the housing.
To remove the battery, turn the battery counter-clockwise
using a large coin. DO NOT attempt to cut into or pry open
the battery. Be sure to discard the used battery properly.
A replacement PetSafe®battery (RFA-67) can be found at many retailers. Contact
the Customer Care Center at or visit our web site to locate a retailer near you.
Battery Life
Average battery life is 3 to 6 months, depending on how often your dog barks. However,
due to greater use during your dog’s training, your first battery may not last as long as
replacement batteries.
Low Battery Indicator
During normal operation the Indicator Light remains off. As the product is used, the battery
will be drained to a weakened state. At this point, the Indicator Light will begin to flash to
show that it is time to change the battery.

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What to Expect During Use of the Bark Control Collar
Important: Do not leave your dog alone the first few times he receives a
static correction.
Place the Bark Control Collar properly on your dog and wait nearby until he barks.
Most dogs will understand very quickly that the Bark Control Collar is disrupting
their urge to bark and will relax and stop barking. Because the static correction
from the Bark Control Collar may be surprising or startling at first, some dogs may
bark more at the initial correction.
On rare occasions, a dog may get into a bark-correction-bark-correction cycle. If
this happens, reassure your dog with calm, soothing tones. As your dog relaxes,
he will understand that if he becomes quiet, he will not receive any more static
corrections. The small minority of dogs that have this reaction will only have it
the first time they wear the Bark Control Collar.
You should notice a reduction in your dog’s barking within the first couple
of days that he wears the Bark Control Collar. At this point, it is important to
remember the learning process is still not complete. Dogs will “test” this new
learning experience and will increase their attempts to bark. This usually occurs
during the second week a dog wears the Bark Control Collar. If this does occur,
remain consistent and do not alter your use of the Bark Control Collar. You must
place the Bark Control Collar on your dog in every situation when you expect
him to be quiet. If your dog is not wearing the Bark Control Collar, he may
resume barking and his learning would suffer a setback.

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Regular Maintenance
:Check Contact Points for tightness weekly Note: Do not adjust the
factory preset Sensor Probe.
:Clean Contact Points with alcohol weekly Note: Remove the
battery and discharge the Bark Control Collar before touching the
Contact Points.
:Check your dog’s neck for irritation and wash neck weekly.
To Test the Bark Control Collar
Slide the Sensor Probe across a rough surface for at least 10
inches. The Bark Control Collar should beep. If your Bark Control
Collar doesn’t beep during this test, see “The Bark Control Collar
does not beep” in the “Troubleshooting” section, and continue
with the second step.
BATTERY 6V
RFA-67

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Frequently Asked Questions
Will my dog stop barking
completely?
:The Bark Control Collar effectively and humanely
stops all barking when it is worn. It should only
be worn during periods of unwanted barking.
Will another dog’s bark
set off the Bark Control
Collar?
:No.
Will the Bark Control
Collar work for my dog?
:The Bark Control Collar is safe and effective
for all breeds and sizes of dogs, though it may
be too large for dogs under 8 pounds to wear
comfortably.

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Troubleshooting
The Bark Control Collar
does not beep.
:Test the Bark Control Collar (see “To Test the
Bark Control Collar” section).
:If your Bark Control Collar does not beep during
this test, try the same test on a rougher surface.
:Ensure that the battery is properly installed.
:Replace the battery.
:If the Bark Control Collar still does not beep,
contact the Customer Care Center.
My Bark Control Collar
beeps, but my dog
keeps barking (does not
respond to the static
correction).
:Tighten the Bark Control Collar and/or trim your
dog’s hair where the Contact Points touch his
neck to ensure good skin contact.
:Replace the battery.
:If your dog still does not respond, contact the
Customer Care Center.
The Bark Control Collar
Indicator Light is flashing.
:Replace the battery.

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To Discharge the Bark Control Collar
Important: Avoid touching the Contact Points and Sensor
Probe unless the Bark Control Collar is completely discharged.
After battery removal, the Bark Control Collar retains some stored
energy and may activate 2 or 3 additional times. To completely
discharge the Bark Control Collar, slide the Sensor Probe across
a table or hard surface several times, until the Bark Control Collar
stops beeping.
Terms of Use and Limitation of Liability
1. Terms of Use
This Product is offered to you conditioned upon your acceptance without
modification of the terms, conditions and notices contained herein. Usage of this
product implies acceptance of all such terms, conditions, and notices.
2. Proper Use
This Product is designed for use with pets where training is desired. The specific
temperament or size/weight of your pet may not be suitable for this Product (please
refer to “How the PetSafe®Bark Control Collar Works” in this Operating Guide).
Radio Systems Corporation recommends that this Product is not used if your pet is
aggressive and accepts no liability for determining suitability in individual cases. If
you are unsure whether this Product is appropriate for your pet, please consult your
veterinarian or certified trainer prior to use. Proper use includes, without limitation,
reviewing the entire Operating Guide and any specific Caution statements.

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3. No Unlawful or Prohibited Use
This Product is designed for use with pets only. This pet training device is not
intended to harm, injure, or provoke. Using this product in a way that is not
intended could result in violation of Federal, State or local laws.
4. Limitation of Liability
In no event shall Radio Systems®Corporation be liable for any direct, indirect,
punitive, incidental, special or consequential damages, or any damages whatsoever
arising out of or connected with the use or misuse of this Product. Buyer assumes
all risks and liability from the use of this Product.
5. Modification of Terms and Conditions
Radio Systems®Corporation reserves the right to change the terms, conditions and
notices under which this Product is offered.

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Customer Care International
USA & Canada - Tel: [phone]
Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM
Australia - Tel: [phone]
Monday - Friday 8:30 AM - 5 PM
New Zealand - Tel: [phone]
Monday - Friday 10:30 AM - 7 PM
This product has the benefit of a limited manufacturer’s warranty. Details of the
warranty applicable to this product and its terms can be found at www.petsafe.net
and/or are available by sending a stamped addressed envelope to PetSafe®Ltd.
Redthorn House, Unit 9, Chorley West Business Park, Ackhurst Road, Chorley,
Lancashire PR7 1NL, United Kingdom.
Battery Disposal
Separate collection of spent batteries is required in many regions; check the
regulations in your area before discarding spent batteries. At the end of the product
life, please contact our Customer Care Center to receive instructions on proper
disposal of the unit. Please do not dispose of the unit in household or municipal
waste. For a listing of Customer Care Center telephone numbers in your area, visit
our website at www.petsafe.net.

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Perchlorate Battery
Perchlorate Material – special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
FCC/IC
This device complies with part 15 of the FCC Rules and Industry Canada licence-exempt
RSS standard(s). Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
CAUTION: Modification or changes to this equipment not expressly approved by
Radio Systems®Corporationmay void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a specific installation. If
interference does occur to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
:Reorient or relocate the receiving antenna.
:Increase the separation between the equipment and the receiver.

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:Connect the equipment to an outlet on a circuit different from that to which the receiver
is connected.
:Consult customer care, the dealer, or an experienced radio/TV technician for help.
Warranty
One Year Non-Transferable Limited Warranty
This Product has the benefit of a limited manufacturer’s warranty. Complete
details of the warranty applicable to this Product and its terms can be found at
www.petsafe.net and/or are available by sending a stamped addressed envelope
to Radio Systems PetSafe Europe Ltd, 2nd Floor, Elgee Building, Market Square,
Dundalk, Ireland.
Australia/New Zealand – In compliance with the Australian Consumer Law, Warranties
Against Defects, effective January 1, 2012, warranty details of this Product are as follows:
One Year Non-Transferable Limited Warranty
What is covered: Radio Systems Australia Pty Ltd (hereinafter referred to as “Radio
Systems”) warrants to the original retail purchaser, and not any other purchaser or
subsequent owner, that its Product, when subject to normal and proper residential
use, will be free from defects in material or workmanship for a period of one (1) year
from the purchase date. An “original retail consumer purchaser” is a person or entity
who originally purchases the Product, or a gift recipient of a new Product that is
unopened and in its original packaging. When serviced by Radio Systems Customer
Service, Radio Systems covers labor and parts for the first year of ownership; after

20 Customer Care Center 1-800-732-2677
the first year, a service or upgrade charge will apply relative to replacement of the
Product with new or refurbished items at Radio System’s sole discretion.
The limited warranty is non-transferable and shall automatically terminate if the
original retail consumer purchaser resells the Radio Systems Product or transfers
the property on which the Radio Systems Product is installed. This Limited Warranty
excludes accidental damage due to dog chews; lightning damage; or neglect,
alteration, and misuse. Consumers who purchase Products outside of Australia, New
Zealand, or from an unauthorized dealer will need to return the Product to the original
place of purchase for any warranty issues.
Please note that Radio Systems does not provide refunds, replacements, or upgrades
for change of mind, or for any other reason outside of these Warranty terms.
Claims Procedure
Any claim made under this Warranty should be made directly to Radio Systems
Australia Pty Ltd Customer Care Center at:
Radio Systems Australia Pty Ltd
PO Box 765, Mudgeeraba QLD 4213
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: [email protected]
To file a claim, a proof of purchase must be provided. Without a proof of purchase,
Radio Systems will not repair or replace faulty components. Radio Systems
requests the Consumer to contact the Radio Systems Customer Care Center to