Petsafe Pawz Away Series PWF00-13664 User manual

®
www.petsafe.net
Please read this entire product manual before beginning
PWF00-13664
Pawz Away®Pet Barrier
Extra Receiver Collar
Product Manual

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Welcome
You and your pet were made for each other. Our aim is to help you have the best companionship and the most memorable
moments together. Your Pawz Away®Pet Barrier system is designed to keep pets away from off-limits areas.
We know that safe pets make happy owners. Before getting started, please take a moment to read through the important
safety information. If you have any questions, please don’t hesitate to contact us.
Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd., Radio Systems Australia Pty Ltd. and any other
affiliate or brand of Radio Systems Corporation may be referred to collectively as “We” or “Us.”
Important Safety Information
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety
messages that follow this symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if not avoided, could result in
death or serious injury.
CAUTION, used with the safety alert symbol, indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
CAUTION, used without the safety alert symbol, indicates a hazardous situation which,
if not avoided, could result in harm to your pet.

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Not for use with aggressive dogs. Do not use this product if your dog is prone to aggressive
behavior. Aggressive dogs can cause severe injury or death to their owners and others. If you are
not sure that this product is right for your dog, please talk to your veterinarian or a certified trainer.
There is a risk of explosion if a battery is replaced by an incorrect type. Do not short circuit,
mix old and new batteries, dispose of in fire or expose to water. When batteries are stored or
disposed, they must be protected from shorting. Dispose of used batteries properly.
This System is NOT a solid barrier. The system is designed to act as a deterrent, using Static
Correction to condition pets to remain outside of the established barrier area. It is important
that you reinforce training with your pet on a regular basis. Since the tolerance level to Static
Correction varies from pet to pet, Radio Systems Corporation CANNOT guarantee that the
system will in all cases keep a pet outside of the established barrier area. Not all pets can be
trained to avoid entering the barrier area. Therefore, if you have reason to believe that your pet
may harm himself or pose a danger to others if he is not kept from entering the barrier area,
you should NOT rely solely upon this system to restrict your pet. Radio Systems Corporation
shall NOT be liable for any personal injuries, property damage, injury to or death of your pet,
economic loss or any consequential damages sustained as a result of any animal entering the
barrier area.
This product is not a toy. Keep it away from the reach of children. Use it only to deter pets from
particular areas.

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Proper fit of the collar is important. A collar worn for too long or made too tight on the pet’s neck
may cause skin damage, ranging from redness to pressure ulcers. This condition is commonly
known as bed sores.
• Avoid leaving the collar on the pet for more than 12 hours per day.
• When possible reposition the collar on the pet’s neck every 1 to 2 hours.
• Check the fit to prevent excessive pressure; follow the instructions in this manual.
• Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.
• When using a separate collar for a lead, don’t put pressure on the electronic collar.
• Wash the pet’s neck area and the contacts of the collar weekly with a damp cloth.
• Examine the contact area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the collar until the skin has healed.
• If the condition persists beyond 48 hours, see your veterinarian.
• For additional information on bed sores and pressure necrosis, please visit our website.
These steps will help keep your pet secure and comfortable. Millions of pets are comfortable
while they wear stainless steel contacts. Some pets are sensitive to contact pressure. You may
find after some time that your pet is very tolerant of the collar. If so, you may relax some of these
precautions. It is important to continue daily checks of the contact area. If redness or sores are
found, discontinue use until the skin has fully healed.
You may need to trim the hair in the area of the Contact Points. Never shave the pet’s neck; this
may lead to a rash or infection.
To prevent an unintended correction, do not perform set up procedures while the Receiver Collar
is on your pet.
If you are using a collar and leash for training, be sure the extra collar does not put pressure on the
Contact Points of the Receiver Collar.

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Table of Contents
Components..............................................................................................................6
Other Items Needed But Not Included......................................................................6
Other Items You May Need .......................................................................................6
How the System Works .............................................................................................7
Key Definitions ..........................................................................................................8
Operating Guide .....................................................................................................9
Fit the Receiver Collar on Your Pet .......................................................................9
To Re-Thread the Collar ......................................................................................11
Receiver Collar Batteries.....................................................................................12
Additional Feature ...................................................................................................13
Training Guide ......................................................................................................14
Begin Your Pet’s First Session ............................................................................14
Further Training ...................................................................................................15
Additional Information .............................................................................................15
Troubleshooting ...................................................................................................16
Terms of Use and Limitation of Liability ..................................................................16
Compliance .............................................................................................................17
Customer Care International ...................................................................................19
Perchlorate Battery..................................................................................................19
Battery Disposal ......................................................................................................20
Important Recycling Advice ....................................................................................20
Warranty ..................................................................................................................21

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Components
• Receiver Collar
• (2) 3-V Lithium Batteries
• Test Light Tool
• Product Manual
Other Items Needed But Not Included
• Pawz Away®Mini, Indoor, Outdoor or Threshold Pet Barrier Transmitter
Other Items You May Need
• Non-metallic collar and leash
• Scissors
• Lighter

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How the System Works
The PetSafe®Pawz Away®Pet Barrier keeps your pet away from a certain room, away from
trash, off of furniture, etc. Just place the Barrier Transmitter (not included) near the area your
pet should avoid. The Barrier Transmitter sends a spherical or elliptical radio signal, depending
upon which Barrier Transmitter is used. Your pet wears a Receiver Collar with Contact Points
that touch his neck. When your pet enters the Barrier Area, he’ll hear a series of audible tones
from the Receiver Collar and he will feel a safe Progressive Static Correction, delivered through
the Contact Points on his neck. The Progressive Static Correction will get his attention, but
will not cause harm. The correction continues until your pet leaves the Barrier Area. If your pet
doesn’t leave, the collar will continue to correct at the maximum level after 3 seconds until the
15 second time-out. The PetSafe®Pawz Away®Pet Barrier has been proven safe, comfortable,
and effective for pets at least 6 months old and over 5 pounds.

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Key Definitions
Receiver Collar: Receives the radio signal from the Barrier Transmitter.
Contact Points: Deliver the safe Progressive Static Correction when your pet
enters the Barrier Area.
Progressive Static Correction: Static correction begins at the lowest level and automatically
increases to the maximum level within 3 seconds of the first detection in the Barrier Area. From
3 seconds until the 15 second time-out, the collar will continue to correct at the maximum level
until your pet leaves the Barrier Area.
Barrier
Transmitter
Barrier
Area
Receiver
Collar
Contact Points
On/Off Dial
Open Battery

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Operating Guide
Fit the Receiver Collar on Your Pet
Important: Proper fit and placement of your Receiver Collar is necessary for
effective operation. The Contact Points must have direct contact with your pet’s
skin on the underside of his neck.
Proper fit of the collar is important. A collar worn for too long or made too tight on the pet’s neck may
cause skin damage. Ranging from redness to pressure ulcers; this condition is commonly known as bed sores.
• Avoid leaving the collar on the pet for more than 12 hours per day.
• When possible reposition the collar on the pet’s neck every 1 to 2 hours.
• Check the fit to prevent excessive pressure; follow the instructions in this manual.
• Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.
• When using a separate collar for a lead, don’t put pressure on the electronic collar.
• Wash the pet’s neck area and the contacts of the collar weekly with a damp cloth.
• Examine the contact area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the collar until the skin has healed.
• If the condition persists beyond 48 hours, see your veterinarian.
• For additional information on bed sores and pressure necrosis, please visit our website.
These steps will help keep your pet secure and comfortable. Millions of pets are comfortable while they wear stainless
steel contacts. Some pets are sensitive to contact pressure. You may find after some time that your pet is very tolerant of
the collar. If so, you may relax some of these precautions. It is important to continue daily checks of the contact area.
If redness or sores are found, discontinue use until the skin has fully healed.
You may need to trim the hair in the area of the Contact Points. Never shave the dog’s neck; this may
lead to a rash or infection.

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To assure a proper fit, please follow these steps:
1. Using the edge of the Test Light Tool, turn the battery door
to the OFF position.
2. Start with your pet standing comfortably (4A).
3. Place the Receiver collar on your pet so that the PetSafe®logo is facing
your pet’s chin. Center the Contact Points underneath your pet’s neck,
touching the skin. If your pet has a long or thick coat then it may be
4A
necessary to trim the hair around the Contact Points to make sure that contact is consistent.
Note: The Receiver Collar comes with Short Contact Points. Long Contact Points are
available and can be purchased through the Customer Care Center.
4. Adjust the tightness of the Receiver Collar to fit your
pet’s neck. Check the tightness of the Receiver Collar by
inserting one finger between the end of a Contact Point
and your pet’s neck. The fit should be snug
but not constricting (4B).
5. Allow your pet to wear the Receiver Collar for several
minutes then recheck the fit. Check the fit again as your
pet becomes more comfortable with the Receiver Collar.
6. Once you are satisfied with the fit of the Receiver Collar
then you may trim any excess collar strap as follows (4C):
a. Mark the desired length of the Receiver Collar with a pen.
Allow for growth if your pet is young or grows a thick
winter coat.
b. Remove the Receiver Collar from your pet and
cut off the excess.
4B
4C
c. Before placing the Receiver Collar back onto your pet, seal the edge of the cut collar by
applying a flame along the frayed edge.

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To Re-Thread the Collar
Slide Buckle
Ridges
The slide buckle prevents the collar from
becoming loose around your pet’s neck.
The ridges must be facing up; the collar will slip if
it is not properly threaded.

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Receiver Collar Batteries
The PetSafe®Pawz Away®Receiver Collar uses two 3-volt
Lithium coin cell batteries, size CR2032. Replacement
batteries can be found at many retailers or through the
Customer Care Center. Contact the Customer Care Center
or visit our website to locate a retailer near you.
To replace the batteries:
1. Using the edge of the Test Light Tool, turn the battery
door to the OPEN ( )position.
2. Lift the battery door out and turn the door over.
The two 3-volt Lithium coin cell batteries are stored
inside the door.
3. Remove the old batteries and insert new batteries with
the positive (+) side facing the battery door lid.
4. Insert battery door back into the Receiver Collar
and turn to either the OFF(O) or ON(I)position to
lock the door in place.
Battery life will vary depending on how often your pet tests
the system and receives a Static Correction. Check the
Receiver Collar and Barrier Transmitter every month to
ensure the system is working properly. To prolong battery
life, it is recommended that you turn the Receiver Collar
and Barrier Transmitter OFF when not in use.
On/Off Dial
Open
Battery

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Additional Feature
Time Out Feature
For your pet’s safety, the Receiver Collar has a built in Time Out feature. If your pet stays in the
Barrier Area for longer than 15 seconds the Receiver Collar will stop delivering the Progressive
Static Correction. The Receiver Collar will then administer a random single Static Correction
every 5 to 10 seconds at the maximum level until the pet leaves the Barrier Area. Once your
pet leaves the Barrier Area, the Receiver Collar resets itself and will deliver a Progressive Static
Correction the next time your pet enters the Barrier Area.

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Training Guide
The PetSafe®Pawz Away®Pet Barrier operates on the principle of positive and negative
reinforcement. Your pet will learn to avoid the Barrier Areas you have set after receiving a
Progressive Static Correction (negative reinforcement) and your pet will learn that he is more
comfortable when he avoids the Barrier Areas (positive reinforcement).
In some cases, it may not be necessary to train your pet. You can let your pet wander freely
to determine the new boundaries. Monitor your pet during his first session. Pets learn at
different rates and it may take several times for your pet to successfully understand and
honor the Barrier Areas.
Begin Your Pet’s First Session
1. Move your pet away from the Barrier Area.
2. Activate the Receiver Collar by turning the battery door to the ON(O)position.
Place the Receiver Collar around your pet’s neck. Be sure that the Receiver
is directly under your pet’s neck.
3. Allow your pet to wander freely to learn the new boundaries.

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Further Training
If your pet is confused or unsure how to avoid the Barrier Areas then you may need to teach
your pet how to do so by following these easy training steps:
1. Place a second non metallic collar on your pet ABOVE the Receiver Collar and
attach a long leash.
Be sure the extra collar does not put pressure on the Contact Points of the Receiver Collar.
2. Walk your pet toward the Barrier Area. As soon as you hear the tone or you see that your
pet is receiving a Static Correction, gently pull him away from the Barrier Area and back
into the safe zone.
3. Reward your pet with praise each time he leaves the Barrier Area.
4. Practice this technique a few times until you feel that your pet is mastering avoidance
of the Barrier Areas.
Be sure to never force or entice your pet to enter the Barrier Areas.

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Troubleshooting
Pet seems
to receive no
stimulation.
• Check/replace batteries in Receiver Collar.
• Use Test Light Tool to check for static correction.
• Check Receiver Collar fit to ensure Contact Points have
direct skin contact.
• Check the setting on the Barrier Transmitter.
Unable to hear
Receiver Collar tone.
• Check/Replace batteries in Receiver Collar.
• Pets easily hear tone but it may be a volume level that is difficult
for you to hear.
• Use the Test Light Tool to check Receiver Collar for static correction.
Terms of Use and Limitation of Liability
1. Terms of Use
The use of this product is subject to your acceptance without modification of the
terms, conditions and notices contained with this product. Use of this product implies
acceptance of all such terms, conditions, and notices. If you do not wish to accept
these terms, conditions, and notices, please return the product, unused, in its original
packaging and at your own cost and risk to the relevant Customer Care location
together with proof of purchase for a full refund.
2. Proper Use
Proper use includes, without limitation, reviewing the entire product manual and any
specific safety information statements. The specific temperament or size/weight of
your pet may not be suitable for this product. If you are unsure whether this product
is appropriate for your pet, please consult your veterinarian or certified trainer prior to
use. For products used with pets where training is desired, Radio Systems Corporation

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recommends that these training products are not used if your pet is aggressive and
accepts no liability for determining suitability in individual cases.
3. No Unlawful or Prohibited Use
This product is designed for use with pets only. This product is not intended to harm,
injure or provoke. Using this product in a way that is not intended could result in
violation of Federal, State or local laws.
4. Limitation of Liability
In no event shall Radio Systems Corporation or any of its associated companies be
liable for (i) any direct, indirect, punitive, incidental, special or consequential damage
and/or (ii) any loss or damages whatsoever arising out of or connected with the use or
misuse of this product. The purchaser assumes all risks and liability from the use of this
product to the fullest extent permissible by law.
5. Modification of Terms and Conditions
Radio Systems Corporation reserves the right to change the terms, conditions
and notices governing this product from time to time. If such changes have been
notified to you prior to your use of this product, they shall be binding on you as if
incorporated herein.
Compliance
FCC
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a residential environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance

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with the instruction guide, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a practical installation. If this equipment causes harmful
interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Relocate the interfered receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different to that to which the receiver is connected.
• Contact the Customer Care Center at 1-800-732-2677.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Unauthorized changes or modifications to the equipment, not approved by Radio
Systems Corporation, could result in not meeting compliance with FCC regulations and could void the
user’s authority to operate the equipment.
Australia
This device complies with the applicable EMC requirements specified by the ACMA
(Australian Communications and Media Authority).

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Customer Care International
USA & Canada - Tel: [phone]
Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM
Australia - Tel: [phone]
Monday - Friday 7:30 AM - 5 PM
New Zealand - Tel: [phone]
Monday - Friday 10:30 AM - 7 PM
This product has the benefit of a limited manufacturer’s warranty. Details of the
warranty applicable to this product and its terms can be found at petsafe.com
and/or are available by sending a stamped addressed envelope to
Radio Systems PetSafe Europe Ltd.
2nd Floor, Elgee Building, Market Square,
Dundalk, Co. Louth, Ireland, [phone]
Perchlorate Battery
Perchlorate Material – special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.

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Battery Disposal
Separate collection of spent batteries is required in many regions; check the regulations in your
area before discarding spent batteries. At the end of the product life, please contact our
Customer Care Center to receive instructions on proper disposal of the unit. Please do not
dispose of the unit in household or municipal waste. For a listing of Customer Care Center
telephone numbers in your area, visit our website at www.petsafe.com.
Important Recycling Advice
Please respect the Waste Electrical and Electronic Equipment regulations in your country.
This equipment must be recycled. At the end of the product life, do not place it in the normal
municipal waste system. Please check the regulations in your area or return it to where it was
purchased so that it can be placed in our recycling system. If these options are not possible,
please contact the Customer Care Center for further information.