Petsafe Pawz Away Series PWF00-13664 User manual

®
www.petsafe.net
Please read this entire product manual before beginning
PWF00-13664
Pawz Away®Pet Barrier
Extra Receiver Collar
Product Manual

2 1-800-732-2677
Welcome
You and your pet were made for each other. Our aim is to help you have the best companionship and the most memorable
moments together. Your Pawz Away®Pet Barrier system is designed to keep pets away from off-limits areas.
We know that safe pets make happy owners. Before getting started, please take a moment to read through the important
safety information. If you have any questions, please don’t hesitate to contact us.
Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd., Radio Systems Australia Pty Ltd. and any other
affiliate or brand of Radio Systems Corporation may be referred to collectively as “We” or “Us.”
Important Safety Information
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety
messages that follow this symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if not avoided, could result in
death or serious injury.
CAUTION, used with the safety alert symbol, indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
CAUTION, used without the safety alert symbol, indicates a hazardous situation which,
if not avoided, could result in harm to your pet.

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Not for use with aggressive dogs. Do not use this product if your dog is prone to aggressive
behavior. Aggressive dogs can cause severe injury or death to their owners and others. If you are
not sure that this product is right for your dog, please talk to your veterinarian or a certified trainer.
There is a risk of explosion if a battery is replaced by an incorrect type. Do not short circuit,
mix old and new batteries, dispose of in fire or expose to water. When batteries are stored or
disposed, they must be protected from shorting. Dispose of used batteries properly.
This System is NOT a solid barrier. The system is designed to act as a deterrent, using Static
Correction to condition pets to remain outside of the established barrier area. It is important
that you reinforce training with your pet on a regular basis. Since the tolerance level to Static
Correction varies from pet to pet, Radio Systems Corporation CANNOT guarantee that the
system will in all cases keep a pet outside of the established barrier area. Not all pets can be
trained to avoid entering the barrier area. Therefore, if you have reason to believe that your pet
may harm himself or pose a danger to others if he is not kept from entering the barrier area,
you should NOT rely solely upon this system to restrict your pet. Radio Systems Corporation
shall NOT be liable for any personal injuries, property damage, injury to or death of your pet,
economic loss or any consequential damages sustained as a result of any animal entering the
barrier area.
This product is not a toy. Keep it away from the reach of children. Use it only to deter pets from
particular areas.

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Proper fit of the collar is important. A collar worn for too long or made too tight on the pet’s neck
may cause skin damage, ranging from redness to pressure ulcers. This condition is commonly
known as bed sores.
• Avoid leaving the collar on the pet for more than 12 hours per day.
• When possible reposition the collar on the pet’s neck every 1 to 2 hours.
• Check the fit to prevent excessive pressure; follow the instructions in this manual.
• Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.
• When using a separate collar for a lead, don’t put pressure on the electronic collar.
• Wash the pet’s neck area and the contacts of the collar weekly with a damp cloth.
• Examine the contact area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the collar until the skin has healed.
• If the condition persists beyond 48 hours, see your veterinarian.
• For additional information on bed sores and pressure necrosis, please visit our website.
These steps will help keep your pet secure and comfortable. Millions of pets are comfortable
while they wear stainless steel contacts. Some pets are sensitive to contact pressure. You may
find after some time that your pet is very tolerant of the collar. If so, you may relax some of these
precautions. It is important to continue daily checks of the contact area. If redness or sores are
found, discontinue use until the skin has fully healed.
You may need to trim the hair in the area of the Contact Points. Never shave the pet’s neck; this
may lead to a rash or infection.
To prevent an unintended correction, do not perform set up procedures while the Receiver Collar
is on your pet.
If you are using a collar and leash for training, be sure the extra collar does not put pressure on the
Contact Points of the Receiver Collar.

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Table of Contents
Components..............................................................................................................6
Other Items Needed But Not Included......................................................................6
Other Items You May Need .......................................................................................6
How the System Works .............................................................................................7
Key Definitions ..........................................................................................................8
Operating Guide .....................................................................................................9
Fit the Receiver Collar on Your Pet .......................................................................9
To Re-Thread the Collar ......................................................................................11
Receiver Collar Batteries.....................................................................................12
Additional Feature ...................................................................................................13
Training Guide ......................................................................................................14
Begin Your Pet’s First Session ............................................................................14
Further Training ...................................................................................................15
Additional Information .............................................................................................15
Troubleshooting ...................................................................................................16
Terms of Use and Limitation of Liability ..................................................................16
Compliance .............................................................................................................17
Customer Care International ...................................................................................19
Perchlorate Battery..................................................................................................19
Battery Disposal ......................................................................................................20
Important Recycling Advice ....................................................................................20
Warranty ..................................................................................................................21

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Components
• Receiver Collar
• (2) 3-V Lithium Batteries
• Test Light Tool
• Product Manual
Other Items Needed But Not Included
• Pawz Away®Mini, Indoor, Outdoor or Threshold Pet Barrier Transmitter
Other Items You May Need
• Non-metallic collar and leash
• Scissors
• Lighter

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How the System Works
The PetSafe®Pawz Away®Pet Barrier keeps your pet away from a certain room, away from
trash, off of furniture, etc. Just place the Barrier Transmitter (not included) near the area your
pet should avoid. The Barrier Transmitter sends a spherical or elliptical radio signal, depending
upon which Barrier Transmitter is used. Your pet wears a Receiver Collar with Contact Points
that touch his neck. When your pet enters the Barrier Area, he’ll hear a series of audible tones
from the Receiver Collar and he will feel a safe Progressive Static Correction, delivered through
the Contact Points on his neck. The Progressive Static Correction will get his attention, but
will not cause harm. The correction continues until your pet leaves the Barrier Area. If your pet
doesn’t leave, the collar will continue to correct at the maximum level after 3 seconds until the
15 second time-out. The PetSafe®Pawz Away®Pet Barrier has been proven safe, comfortable,
and effective for pets at least 6 months old and over 5 pounds.

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Key Definitions
Receiver Collar: Receives the radio signal from the Barrier Transmitter.
Contact Points: Deliver the safe Progressive Static Correction when your pet
enters the Barrier Area.
Progressive Static Correction: Static correction begins at the lowest level and automatically
increases to the maximum level within 3 seconds of the first detection in the Barrier Area. From
3 seconds until the 15 second time-out, the collar will continue to correct at the maximum level
until your pet leaves the Barrier Area.
Barrier
Transmitter
Barrier
Area
Receiver
Collar
Contact Points
On/Off Dial
Open Battery

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Operating Guide
Fit the Receiver Collar on Your Pet
Important: Proper fit and placement of your Receiver Collar is necessary for
effective operation. The Contact Points must have direct contact with your pet’s
skin on the underside of his neck.
Proper fit of the collar is important. A collar worn for too long or made too tight on the pet’s neck may
cause skin damage. Ranging from redness to pressure ulcers; this condition is commonly known as bed sores.
• Avoid leaving the collar on the pet for more than 12 hours per day.
• When possible reposition the collar on the pet’s neck every 1 to 2 hours.
• Check the fit to prevent excessive pressure; follow the instructions in this manual.
• Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.
• When using a separate collar for a lead, don’t put pressure on the electronic collar.
• Wash the pet’s neck area and the contacts of the collar weekly with a damp cloth.
• Examine the contact area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the collar until the skin has healed.
• If the condition persists beyond 48 hours, see your veterinarian.
• For additional information on bed sores and pressure necrosis, please visit our website.
These steps will help keep your pet secure and comfortable. Millions of pets are comfortable while they wear stainless
steel contacts. Some pets are sensitive to contact pressure. You may find after some time that your pet is very tolerant of
the collar. If so, you may relax some of these precautions. It is important to continue daily checks of the contact area.
If redness or sores are found, discontinue use until the skin has fully healed.
You may need to trim the hair in the area of the Contact Points. Never shave the dog’s neck; this may
lead to a rash or infection.

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To assure a proper fit, please follow these steps:
1. Using the edge of the Test Light Tool, turn the battery door
to the OFF position.
2. Start with your pet standing comfortably (4A).
3. Place the Receiver collar on your pet so that the PetSafe®logo is facing
your pet’s chin. Center the Contact Points underneath your pet’s neck,
touching the skin. If your pet has a long or thick coat then it may be
4A
necessary to trim the hair around the Contact Points to make sure that contact is consistent.
Note: The Receiver Collar comes with Short Contact Points. Long Contact Points are
available and can be purchased through the Customer Care Center.
4. Adjust the tightness of the Receiver Collar to fit your
pet’s neck. Check the tightness of the Receiver Collar by
inserting one finger between the end of a Contact Point
and your pet’s neck. The fit should be snug
but not constricting (4B).
5. Allow your pet to wear the Receiver Collar for several
minutes then recheck the fit. Check the fit again as your
pet becomes more comfortable with the Receiver Collar.
6. Once you are satisfied with the fit of the Receiver Collar
then you may trim any excess collar strap as follows (4C):
a. Mark the desired length of the Receiver Collar with a pen.
Allow for growth if your pet is young or grows a thick
winter coat.
b. Remove the Receiver Collar from your pet and
cut off the excess.
4B
4C
c. Before placing the Receiver Collar back onto your pet, seal the edge of the cut collar by
applying a flame along the frayed edge.