Philips lifeline User manual

Quick Setup Guide
Philips Lifeline
Medical Alert Service
HomeSafe Wireless System

Learn about your new Lifeline System
AutoAlert
Help Button
Personal Help
Button (pendant)
Personal Help
Button (wristband)
9Please unpack these items from the box.
9Please follow along in this Quick Setup Guide as your Home
Communicator prompts you through the installation.
OR OR

Home
Communicator
All Personal Help Buttons…
• Are waterproof. They
should be worn in the
shower and bath.
• Work 24 hours a day,
7 days a week.
• Should be worn at all times.
Only the AutoAlert
Help Button…
• The AutoAlert Help Button
provides an added layer of
protection by placing a Help
Call if a fall is detected and
you can’t push the button.

STEP 1 Setup your Home Communicator
9Turn ON the Home
Communicator using the
switch on the back.
Home
Communicator
(back)
Home
Communicator
(front)
9Presstheashing,orange
Message button when you
are ready to continue.

Find a good location
• Place the Home
Communicator in an area of
the home where you spend
most of your time, such as
your bedroom or living room.
• Avoid placing the Home
Communicator next to loud
objects, such as the TV, radio
or air conditioner.
• After plugging in your
Communicator, check the
signal strength bars.
Signal
9Plug your Home Communicator into
a power outlet.
9Choose a power outlet that can not be
turned off by a wall switch.
9Presstheashing,orangeMessage
button when you are ready to continue.

STEP 2 Practice using your Lifeline System
9Put on your Personal Help Button.
9Press your Personal Help Button.

9Press the help button as you go from room to room
9Whenyouseethelightashingonyourhelpbuttonyouwill
know you have coverage in that room
9ReturntotheHomeCommunicatorandpresstheashing,
orange Message button when you are ready to continue.

STEP 3 Connect to Lifeline
Help call in
progress.
Please wait.
Hello, Mrs. Smith.
Do you need help?
9Press your Personal Help Button. 9Waitwhileyourrstcallto
Lifeline is connected.

Help call in
progress.
Please wait.
Hello, Mrs. Smith.
Do you need help?
9Talk to Lifeline.
A specially trained Philips Lifeline Personal
Response Associate will answer the call and
welcome you. If you have any questions, they
can answer them for you.
Wear your Personal Help Button
at all times
Sleep with your
Personal Help Button
Bathe with your
Personal Help Button
(shower or bath)
If you have the AutoAlert
Help Button it will
automatically call for help
if it detects a fall.
Always push your Help Button
whenever you need help
Note: Your HomeSafe Wireless
System will not work if the
wireless network is unavailable.

Welcome to Philips Lifeline!
We would like to remind you that our Response Center is staffed 24-hours-a-day, 365
days a year by dedicated Lifeline Personal Response Associates whose sole responsibility
is your wellbeing and safety. We are condent our services will provide you with peace of
mind, security and increased independence.
As a Lifeline subscriber, you should have designated people who have agreed to be
“Responders.” These are people whom Lifeline should call in an emergency, when
appropriate. Examples include: neighbors, friends, relatives, your current nursing aide, etc.
It’s very important that you keep your Responders and their contact information up to
date. Remember to contact Lifeline if one of your Responders is no longer able to assist
you or if they get a new telephone number.
Enclosed, you will nd a copy of Lifeline’s Terms and Conditions. Please take the time
to carefully review this document. TherstsignalwereceivefromyourLifeline
Communicator serves as the customer’s acknowledgement and acceptance of Lifeline’s
Terms and Conditions.
Finally, the Communicator and Personal Help Button are the property of Philips Lifeline
and must be returned when the service is no longer needed. We encourage you to save
the box in which the Lifeline Communicator was shipped to make it easy for you to return.
Thank you for choosing Philips Lifeline!

For further information,
please refer to the Instructions
for Use. If you have questions
about your HomeSafe Wireless
System, please contact Lifeline
or your representative at
1.866.757.5772

Philips Lifeline
111 Lawrence Street
Framingham, MA 01702-8156
Tel: [phone]
www.lifelinesystems.com
Philips Lifeline Canada
95 Barber Greene Road, Suite 105
Toronto, Ontario, Canada M3C 3E9
Tel: [phone]
www.lifeline.ca
© 2013. All rights reserved.
Button signal range may vary due to environmental factors.
P/N 0940835, Rev. 01