Phonak Una User manual

Una™
User G ide

2
Contents
Welcome 5
Description 6
Short introduction 8
Inserting the battery 8
Switching ON / OFF 8
Controlling the volume 9
Selecting a hearing program 9
Preparation 10
Replacing the battery 10
Tamper proof battery compartment 13
Identifying left and right instruments 15
Inserting Una hearing aid with
earmold into your ear 16
Inserting Una hearing aid with Fit’nGo
slim tube or Fit’nGo standard tube into your ear 20
Operation 24
Switching ON / OFF 24
Controlling the volume 26
Selecting a hearing program 28
Telecoil (optional) 29

3
FM communication with Una (optional) 30
Attaching/removing Micro ink
FM receiver M 9S/ Audio shoe AS9 31
Manual selection of an FM program 33
Multi-frequency FM products 34
Care and maintenance 36
Wind and Weather Protector 36
Open fitting: Fit’nGo slim tube 39
Troubleshooting 42
Important safety information 44
Service and Warranty 49
Compliance information 51
Information and description of symbols 52

This user guide is valid for:
Non wireless models CE mark applied
Una M 2007
Una M AZ 2007
Una SP 2007
Una SP AZ 2007
The following table shows what battery you need for
your hearing aid model.
Model Zinc air battery size IEC ANSI
(marking on package) code code
M13 (orange) PR48 7000ZD
M AZ 13 (orange) PR48 7000ZD
SP 13 (orange) PR48 7000ZD
SP AZ 13 (orange) PR48 7000ZD
4

5
Welcome
Your new hearing aid is a premium Swiss quality
product. It was developed by Phonak, one of the
world`s leading companies in hearing technology.
Your hearing aid offers the most modern digital
hearing technology currently available on the
market.
Please read these user instructions thoroughly in
order to benefit from all the possibilities your new
hearing aid has to offer. With proper use and care,
you will be able to enjoy your hearing aid for many
years to come.
If you have any questions, please consult your
hearing care professional.
Phonak – life is on www.phonak.com
0459

6
Description
Una hearing aid with earmold
햲Microphone inputs with
Wind and Weather Protector
햳Program switch (TacTronic)
햴Volume control
햵Battery compartment with
ON / OFF switch
햶Hook/sound output
햷Individual earmold (detachable)
햲햶
햷
햳
햴
햵

7
Una hearing
aid with
Fit’nGo slim tube
햲–햵
see left diagram
햶Slim tube
(sound output)
햷Dome (detachable)
햸Retention
Una hearing
aid with Fit’nGo
standard tube
햲–햶
see left diagram
햷Fit’nGo
standard tube
햸Fit’nGo wax
protector
햹Retention
햶
햸
햷
햹
햲
햳
햴
햵
햴
햵
햶
햸
햷
햲
햳

8
Short introd ction
Inserting the battery
More details see page 10
Switching ON / OFF
More details see page 24
ON OFF ON

9
Controlling the volume
More details see page 26
olume up olume down
Selecting a hearing program
More details see page 28

10
Preparation
Replacing the battery
Use battery size 13 for all Una behind-the-ear
instruments (BTE).
Using the nail grip, open the battery compartment
completely and remove the old battery.
Remove the protective foil from the new battery.

11
Insert the new battery with the “+” sign (flat side of
the battery) in line with the “+” marked on the battery
cover and close it.

12
Preparation
Replacing the battery
!Handle the battery cover with care and do not
use excessive force.
!If there is any resistance when shutting the
cover, ensure that the battery is inserted
correctly.
!The cover may not close properly if the battery
is upside down, and the instrument will not
work.
!When your hearing aid is not in use, leave
the battery compartments open to allow any
moisture to evaporate.
We recommend to only use batteries which your
hearing care professional approves and sells.
Low battery warning
Your hearing aid will indicate with a double beep,
that the battery soon needs to be changed. You
typically have up to 30 minutes to change the
battery, however this can differ and might be
considerably shorter. We recommend that you always
keep a spare battery on hand.

13
Tamper proof battery compartment
To protect children from the dangers of playing with
batteries, a special locking system may be mounted on
the hearing aids. This locking system can also be used
for identifying left and right hearing aids (see page 15).
To lock the battery compartment after it is closed:
Use a Phonak screwdriver and turn the screw to its
middle position (slot vertical).
To unlock the battery cover: Turn the screw until
it stops.

14
Preparation
Please make sure that the screw is not in the locked
position when you close the battery compartment.
Locked Unlocked
The ON / OFF switch is not available when the
battery compartment is locked.
To switch the hearing system OFF, it is necessary
to unlock the tamper proof battery compartment.

15
Identifying left and right hearing aids
It is important to use the correct hearing aid for
each ear.
Your hearing care professional can mark the hearing
aids for you. The color code on the housing will identify
left and right hearing aids.
The color code is as follows:
red = right
blue = left

16
Preparation
Inserting Una
hearing aid with
earmold into
your ear
Using the hand on the same side you wear your
hearing aid, grasp the earmold between the thumb
and index finger.
Raise your hand to your ear making sure the canal
portion of the earmold faces your ear. Tilt your hand
slightly forward.

17
Place the canal portion of the earmold inside your ear
canal. If it is difficult to get it into place, stretch your
ear by pulling it gently backwards and upwards with
your other hand. When the canal portion is in place,
twist the earmold backwards so that it fits into the
concha and the helix portion is under the fold.

18
Preparation
Now position the hearing aid behind the ear.
Be careful not to twist the tubing.

19
Check the placement of the earmold by tracing the
contour of the ear with your finger.
To remove your hearing aid, grasp the earmold,
not the tubing, and pull it out of your ear gently but
firmly.

20
Preparation
Inserting Una hearing aid with Fit’nGo slim
tube or Fit’nGo standard tube into your ear
Before inserting the dome, check that it is correctly
attached to the tube (dome length is completely
slided over the tube). Place the hearing aid over the
top of your ear 햲.
Hold the slim/ Fit’nGo tube where it attaches to the
dome or Fit’nGo wax protector 햳and gently push the
dome into your ear canal.
햲