Phonak Nathos S+ User manual

User Guide
BTE hearing aids

2
1. Welcome 5
2. Important safety information:
Please read before operating your hearing
aid for the first time 6
2.1 Hazard warnings 6
2.2 Information on product safety 8
3. Hearing aid description 13
4. Step-by-step instructions for using
the hearing aid 18
Step 1. Getting to know your hearing aid 18
Step 2. Battery preparation 21
Step 3. Inserting the battery 22
Step 4. Turning on the hearing aid 23
Step 5. Inserting the hearing aid 24
Step 6. Adjusting the volume control
behind the ear 30
Step 7. Selecting the hearing program
behind the ear 32
Contents

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Step 8. Removing the hearing aid 33
Step 9. Turning off the hearing aid 35
Step 10. Changing the battery 36
Step 11. Changing the battery in hearing
aids with a secured battery
compartment 36
5. Care and maintenance 39
6. Troubleshooting 43
7. Wireless accessories description 45
8. Service and warranty 49
9. Compliance information 50
10. Information and description of symbols 51

This user guide is valid for:
Wireless models CE mark applied
Phonak Nathos S+ M W 2014
Phonak Nathos S+ micro W 2014
Non wireless models
Phonak Nathos S+ M 2014
Phonak Nathos S+ micro 2014

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1. Welcome
Your new hearing aid is a premium Swiss quality product.
It was developed by Phonak, one of the world‘s leading
companies in hearing technology. Your hearing aid
offers the most modern digital hearing technology
currently available on the market.
Please read these user instructions thoroughly in order
to benefit from all the possibilities your new hearing
aid has to offer. With proper use and care, you will be
able to enjoy your hearing aid for many years to come.
If you have any questions, please consult your hearing
care professional.
Phonak – life is on www.phonak.co.uk

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Please read the information on the following pages
before using your hearing aid.
A hearing aid will not restore normal hearing and
will not prevent or improve a hearing impairment
resulting from organic conditions. Infrequent use
of a hearing aid does not permit a user to attain full
benefit from it. The use of a hearing aid is only
part of hearing habilitation and may need to be
supplemented by auditory training and instruction
in lipreading.
2.1Hazard warnings
The intended use of hearing aids is to amplify and
transmit sound to the ears and hereby compensate
for impaired hearing. The hearing aids (specially
programmed for each hearing loss) must only be
used by the intended person. They should not be
used by any other person as they could damage
hearing.
2. Important safety information

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Changes or modifications to the hearing aid that
were not explicitly approved by Phonak are not
permitted. Such changes may damage your ear or
the hearing aid.
Do not use the hearing aids in explosive areas (mines
or industrial areas with danger of explosions).
Hearing aid batteries are toxic if they are swallowed!
Keep out of reach of children and mentally challenged
people or pets. If batteries are swallowed, consult
your physician immediately!
If you feel pain in or behind your ear, if it is inflamed,
if skin irritation or accelerated accumulations of
ear wax occur, please check with your hearing care
professional or physician.
In very rare cases, the dome can remain in your ear
canal when removing the hearing tube from the
ear. In the unlikely case that the dome does get stuck
in your ear canal, it is strongly recommended to
see a physician for safe removal.

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Hearing programs in the directional microphone
mode reduce background noises. Please be aware
that warning signals or noises coming from behind,
e. g. cars, are partially or entirely suppressed.
This hearing aid is not designed to be used for
children below 36 months. The hearing aid contains
small parts that can cause choking, if swallowed
by children. Keep out of reach of children and
mentally challenged people or pets. If swallowed,
consult a physician or hospital immediately.
External devices may only be connected if they
have been tested in accordance with corresponding
IECXXXXX standards. Only use accessories approved
by Phonak AG, to avoid any electrical shock.
2. Important safety information
The following is only applicable for persons with
active implantable medical devices (i.e. pacemakers,
defibrillators, etc.):

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2.2 Information on product safety
For your M and M W hearing aid only:
Never immerse your hearing aid in water! Protect it
from excessive moisture. Always remove your hea-
ring aid before showering, bathing, or swimming,
as the hearing aid contains sensitive electronic
parts.
SKeep the wireless hearing aid at least 15 cm
(6 inches) away from the active implant. If you
experience any interference, do not use the wireless
hearing aids and contact the manufacturer of
the active implant. Please, note that interference
can also be caused by power lines, electrostatic
discharge, airport metal detectors etc.
SKeep magnets (i.e. battery handling tool, EasyPhone
magnet, etc.) at least 15 cm (6 inches) away from
the active implant.
SYou are not permitted to use wireless accessories
for your hearing aids. Ask your hearing care
professional for details.

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2. Important safety information
For your micro and micro W hearing aid only:
Your hearing aid is resistant to water, sweat and
dust under the conditions listed in chapter 5. After
exposure to any of these elements the hearing aid
must be cleaned and dried, as the hearing aid
contains sensitive electronic parts.
Never wash the microphone inputs. Doing so could
cause it to lose its special acoustic features.
Protect your hearing aid from heat (never leave it
near a window or in the car.) Never use a microwave
or other heating devices to dry your hearing aid.
Ask your hearing care professional about suitable
drying methods.
When you are not using your hearing aid, leave the
battery compartment open so that any moisture
can evaporate. Make sure that you always completely
dry your hearing aid after use. Store the hearing
aid in a safe, dry and clean place.

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Do not drop your hearing aid! Dropping onto a hard
surface can damage your hearing aid.
Always use new batteries for your hearing aid.
In case a battery is leaking, replace it immediately
with a new one to avoid any skin irritation.
You can return used batteries to your hearing
care professional.
The batteries used in these hearing aids should not
exceed 1.5 Volts. Please do not use silver-zinc or
Li-ion (lithium-ion) rechargeable batteries as these
may cause severe damage to your hearing aids. The
table in chapter 3 explains exactly which type of
battery your particular hearing aids require.
Remove the battery if you are not using your hearing
aid for a long period of time.

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SMedical or dental examinations with X-ray
(also CT scan)
SMedical examinations with MRI/NMRI scans,
generating magnetic fields
Hearing aids don’t need to be removed when passing
security gates (airports etc.). If X-ray is used at all, it
will be in very low doses, and will not affect the hearing
aids.
IDo not use your hearing aid in areas where electronic
equipment is prohibited.
ISpecial medical or dental examinations including
radiation described below, may adversely affect the
correct functioning of your hearing aids. Remove and
keep them outside the examination room/area before
undergoing:
2. Important safety information

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The following user instructions describe different
hearing aid models: The M, M W, micro and micro W
hearing aids.
The different hearing aids can be adapted with a variety
of earmolds.
On the following pages use the labeled drawings to
identify the hearing aid and the earmold that you
use.
The following table shows what battery you need for
your hearing aid model.
Model Zinc air battery size IEC ANSI
(marking on package) code code
M and M W 13 (orange) PR48 7000ZD
micro and micro W 13 (orange) PR48 7000ZD
Please ensure you use the correct type of battery in
your hearing aids (zinc-air). Please also read chapter
2.2 for further information on product safety.
3. Hearing aid description

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M and M W
Option A: with classic earmold
aRight or left indicator (right=red, left=blue),
placed in the battery compartment
bBattery compartment with ON/OFF switch
cVolume control
dProgram button
eMicrophone input with Wind and Weather Protector
fHook /sound output
gHearing tube
hClassic earmold (detachable)
c
d
e f
g
h
b
a
3. Hearing aid description

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M and M W
Option B: with dome Option C: with SlimTip
g Hearing tube
iEarmold: Dome (detachable)
jRetention
kEarmold: SlimTip (detachable)
lRemoval handle
g
i
j
g
k
l

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micro and micro W
Option A: with classic earmold
aRight or left indicator (right=red, left=blue)
bBattery compartment with ON/OFF switch
cProgram button or volume control*
dMicrophone input
eHook/sound output
fHearing tube
gClassic earmold (detachable)
* Volume control only for model micro W on both ears
c
de
f
g
ba
3. Hearing aid description

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micro and micro W
Option B: with dome Option C: with SlimTip
f Hearing tube
hEarmold: Dome (detachable)
iRetention
jEarmold: SlimTip (detachable)
kRemoval handle
f
h
i
f
j
k

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The following chapter provides step-by-step instructions
on how to use your hearing aid. Please follow
these steps carefully. In the drawings, the parts that
are particularly important for each step are shown
in green.
Step 1. Getting to know your hearing aid
Take the hearing aid in your hand and try out the
hearing aid controls. This will make it easier for you to
feel and operate the controls later on when wearing
the hearing aid.
4. Step-by-step instructions for using
the hearing aid

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Fig. 1a
Fig. 1b
Decrease volume
Increase volume
M and M W
To increase the volume, press the volume control
upwards. To decrease the volume, press the volume
control downwards (Fig. 1a).
In order to change a hearing program, press the program
button displayed (Fig. 1b).

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4. Using the hearing aid
micro and micro W
In order to change a
hearing program, press
the button displayed
(Fig. 1c).
For micro W your hearing care professional can confi-
gure your hearing aid (push) button as either a volume
control or a program selector.
To increase the volume, press the button on your
right hearing aid. To decrease the volume, press the
button on your left hearing aid (Fig. 1d).
Fig. 1d
Fig. 1c
Increase volumeDecrease volume
Left hearing aid Right hearing aid