Phonak Roger NeckLoop User manual

Roger NeckLoop
User Guide

Contents
1. Welcome 5
2. Getting to know your Roger NeckLoop 6
2.1 Compatibility 7
2.2 Device description 8
2.3 Accessories included 9
2.4 LED and display icons 10
3. Getting started 14
3.1 Charging 14
3.2 Wearing 17
3.3 Connecting to a Roger microphone 18
3.4 Adjusting the volume 20
4. Using USB for audio 21
5. Checking receiver functionality 23
5.1 Connecting headphones 23
5.2 Setting maximum volume 25
6. Troubleshooting 26

7. Compliance information 30
8. Information and explanation of symbols 39
9. Important safety information 43
9.1 Hazard warnings 43
9.2 Product safety information 46
9.3 Other important information 47
10. Care and maintenance 48
11. Service and warranty 49
11.1 Local warranty 49
11.2 International warranty 49
11.3 Warranty limitation 50

4
This user guide is valid for:
Wireless models CE mark applied
Roger NeckLoop (02) 2020
Roger NeckLoop (03) 2020

5
Congratulations on choosing Roger NeckLoop from
Phonak.
Roger NeckLoop is an easy-to-use and affordable
Roger™ receiver suitable for use with any hearing aid or
sound processor featuring a T-coil (from Phonak or any
other manufacturer). Roger NeckLoop is compatible
with Roger microphones from Phonak.
Please read this User Guide carefully to make sure that
you understand and get the best out of your device. If
you have any questions, please consult your hearing
care professional or sales representative.
Phonak – life is on
www.phonak.com
1. Welcome

6
2. Getting to know your
Roger NeckLoop
Your hearing solution consists of three main elements:
Roger NeckLoop, your hearing aid/sound processor
and a Roger microphone.
The Roger microphone transmits the talker’s voice
wirelessly to your hearing aid/sound processor via the
Roger NeckLoop. You only need to activate the T-coil in
your hearing aid/sound processor to hear the talker’s
voice loud and clear.
2.1 Compatibility
Your hearing aid/sound processor must feature a T-coil
to receive speech signals from Roger NeckLoop. Please
ask your hearing care professional if you are unsure
whether or not your hearing aids have a T-coil.
A compatible Roger microphone is also required to
pick up the voice of the talker.

7
Talker
Using Roger microphone
Listener
Using hearing aids
and Roger NeckLoop

8
1 Display
2 Battery level indicator
3 Sockets for detachable
neck loop
4 On/o button
5 Volume control buttons
6 Volume limiter button
7 Headphone socket
8 USB C socket
2.2 Device description
1
4
2
5
3
8
7
6

9
2.3 Accessories included
External power supply
(part no. 075-0020-xx)
USB cable
(part no. 043-3093)
Inductive neck loop
(part no. 043-4002-1)

10
Operation
Display and battery
level indicator are lit
for a few seconds.
Roger NeckLoop has
been switched on and is
ready for use.
Connect icon shows in
display.
Roger microphone is
successfully connected
to Roger NeckLoop.
Disconnect icon shows
in display.
No transmitter is
connected, or the
microphone is turned
o/out of range.
2.4 LED and display icons