Phonak Certena User manual

Certéna Custom Products
User Guide
0459
0682 !

2
Contents
Welcome 5
Description 6
Preparation
Replacing the battery 8
Identifying left and right hearing systems 12
Inserting your hearing system in your ear 13
Removing your hearing system from your ear 14
Fine tuning based on your personal preferences 16
Operation
Switching ON/OFF 17
Controlling the volume (optional) 19
Hearing programs 20
Synchronized manual control 21
Telecoil (optional) 22
EasyPhone(optional) 23

3
Wireless accessories (optional) 26
myPilot 26
iCom 28
iView 30
Remote control (optional) 31
FM communication (optional)
MyLink 33
Multi-frequency FM transmitter 34
Maintenance
Important points 35
SmartGuard (optional) 37
Warning 38
Service and Warranty 39
Phonak distributors worldwide 42

5
Your new Certéna hearing system uses the mature and
latest advances in digital wireless hearing technology.
Certéna offers you automatic functions providing the
best sound quality, speech understanding and listening
comfort in your daily hearing situations. High-tech
has turned highly sophisticated hearing systems into
convenient devices that are easy to use.
Please read this manual carefully to benefit from
all the features of your new hearing system. Ask your
hearing care professional if you have any questions.
Certéna is a quality product developed by the Swiss
company Phonak, a world leader in hearing technology,
innovation and reliability. With proper care and
usage, your hearing system will support your hearing
and communication needs for many years.
For further information, please visit the Phonak website
www.phonak.com.
Phonak – life is on
Welcome

Description
Certéna CIC/MC Petite
Certéna CIC/MC P Petite
Battery size 10
Certéna ITC/HS
Certéna ITC/HS Petite
Battery size 312
6
햲
햳
햴
햶
햷
햷
햴
햵
햲
햶
햳
햸
햹
햹

Certéna FS
Certéna FS P
Battery size 13
햲Protected microphone inlet
(two on models with directional technology)
햳Battery compartment with ON/OFF switch
햴Program switch (optional)
햵Volume control (optional)
햶Receiver (sound outlet) and
wax protection system
햷Custom made shell
햸Removal handle (Certéna CIC/MC Petite models)
햹Vent
7
햴
햲
햷
햵
햳
햶
햹

8
Replacing the battery
Use a battery (size 10, 312, 13) for all
Certéna custom products.
Hold the hearing system with the battery
compartment upwards and open it.
Do not try to open the compartment further
than shown in the drawing.
Preparation

9
Remove the old battery.
Remove the protective foil from the new battery.
Insert the new battery. Please ensure that the “+” sign
on the battery (flat side) is on the same side as the “+”
sign on the battery compartment.

10
Gently shut the battery compartment, until you
feel it “click” into place.
Handle the battery compartment gently and
do not use excessive force.
Preparation

11
If there is any resistance when closing the
compartment, ensure that the battery is correctly
inserted. The compartment will not close if the
battery is inserted upside down.
When your hearing system is not in use, leave the
battery compartments open to allow any moisture
to evaporate.
Low battery warning
An acoustic signal gives you an early warning that
the battery is approaching exhaustion. You have
approximately 30 minutes to replace the battery after
hearing the signal. This reserve may be higher
and the hearing system will repeat the low battery
warning approximately every 30 minutes.
Please note that the battery consumption increases
with regular use of the myPilot command center,
the iCom communication interface or remote controls
such as KeyPilot2 or WatchPilot2.

12
Identifying left and right hearing instruments
Before insertion, please ensure that you are using
the proper left and right hearing systems.
Your hearing systems are identified as follows:
blue = left
red = right
Preparation

13
Inserting your hearing system in your ear
Grasp the hearing system between the thumb and
index finger, using the hand on the same side you wear
your hearing system. Insert the canal end into the ear
canal. Tug gently on your ear lobe and push the hearing
system into the correct position.

14
Removing your hearing system from your ear
If possible, select the mute mode (see page 18 and 21)
before removing your hearing system to avoid whistling.
쐍Certéna CIC/MC Petite models with a
removal handle
Grasp the handle between your thumb and
index finger and gently pull the hearing system
upwards out of your ear.
Preparation

15
쐍Certéna or Certéna Petite models
without a removal handle
Put your thumb behind your lobe (just below the
hard cartilage) and gently press your ear upward
to push the hearing system out of the canal. In
order to help it along, make chewing movements
with your jaw.
Grasp the protruding
hearing system
and remove it.

16
Fine tuning based on your personal preferences
The fitting process has limited capabilities of reproducing
the full spectrum of your personal sound environments.
This limitation is overcome by the ability of Certéna
hearing systems to keep track of your real life
adjustments. It logs manual changes you have applied
while you are wearing your hearing instruments.
This means that every time you change the volume or
program of your Certéna hearing system, this adjustment
is memorized.
During your next visit with the hearing care professional,
this data will help to further improve the performance
of your hearing system.
DataLogging cleverly ensures that your corrections
in each environment contribute to a fully personalized
setting.
Preparation

17
Switching ON/OFF
Switching ON
The hearing system
is switched ON when the
battery compartment is
closed. Your hearing system
is automatically set at
your preferred volume and
in your default hearing
program.
Switching OFF
To switch the hearing
system OFF, open the
battery compartment.
Operation

18
Delayed activation
Please be aware that your hearing instrument may
take several seconds to boot up.
Your hearing care professional may have activated
a further delayed activation timer. This function delays
the activation of the hearing system (for 9 or 15
seconds) after the battery door is closed in order to
avoid any disturbance while placing it into your ear.
An acoustic signal confirms when your hearing system
is switched on.
Note
The mute mode may be used like an ON/OFF function,
(activated manually via the myPilot command
center or via a Phonak remote control) allowing you
to switch your hearing system OFF for a short period
of time (i.e. while inserting or removing the instrument,
short breaks etc.). Please be aware that the mute
mode still consumes some energy from the battery.
Operation

19
Controlling the volume (optional)
left ear right ear
forwards forwards
backwards backwards
Preset volume
Automatically set when hearing system
is switched ON.
To increase volume
Turn the volume control forwards.
To reduce volume
Turn the volume control backwards.

20
Note
쐍A single beep indicates the preset volume setting.
A double beep indicates that you have reached
the limit of your volume control range.
쐍The myPilot command center (see page 26) can also
control the volume of all Certéna models, (except
for Petite models) including the models without
manual volume control.
쐍You can control all models, including Petite
models, with an optional remote control such as
the KeyPilot2 or WatchPilot2.
Hearing programs
Automatic program creation
Certéna is able to recognize different hearing
environments and automatically create a hearing
program appropriate for each situation.
Operation