Phonak eXtra 11 CIC/MC User manual

User Guide
0459
eXtra™

Contents
Welcome 3
Description 4
Preparation 6
Replacing the battery 6
Inserting eXtra in your ear 10
Removing eXtra from your ear 12
Operation 14
Switching ON/OFF 14
Controlling the volume (optional) 16
Selecting a hearing program 17
Telecoil (optional) 18
EasyPhone (optional) 19
Maintenance 22
Important points 22
Warning 24
Service and Warranty 25
Phonak distributors worldwide 26

3
Welcome
Your new eXtra hearing system uses the very latest
advances in digital hearing technology. eXtra offers you
automatic function, providing the highest sound
quality and hearing comfort in most hearing situations.
High-tech has turned highly sophisticated hearing
systems into convenient devices that are easy to use.
Please read this manual carefully to benefit from all
the features of your new eXtra hearing system.
Ask your hearing care professional if you have any
questions.
eXtra is a quality product developed by the Swiss
company Phonak, a world leader in hearing technology,
innovation and reliability. With proper care and usage,
your eXtra hearing system will support your hearing and
understanding for many years.
If you want additional information about eXtra, please
visit the Phonak website www.phonak.com.
Phonak – Your partner for good hearing!

4
Description
eXtra 11 CIC/MC
Standard Battery size 10
eXtra 22 ITC/HS
eXtra 22 ITC/HS AZ
Standard Battery size 312
햲
햳
햴
햸
햷
햲
햶
햴햳
햵
햷
햶

5
eXtra 33 FS
eXtra 33 FS AZ
eXtra 33 FS Power
Standard Battery size 13
햲Protected Microphone Input
(2 on models with AudioZoom technology)
햳Battery compartment with ON/OFF
햴Program switch (optional)
햵Volume control (optional) with ON/OFF
햶Receiver (Sound outlet)
햷Custom made shell
햸Removal handle (eXtra 11 only)
햴
햵
햲
햷
햶
햳

6
Preparation
Replacing the battery
1) Remove the protective foil from the new battery.
2) Hold the hearing system with the battery
compartment upwards and open the battery cover.

7
3) Remove the old battery.
4) Insert the new battery. Please ensure that the “+”
sign on the battery (flat side) is on the same side as
the “+” sign on the battery cover.

8
Preparation
5) Gently shut the battery cover, until you feel it
“click” into place.

9
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Replacing the battery
Handle the battery cover gently and do not use
excessive force.
Do not try to open the cover further than shown
on the drawing.
If there is any resistance when closing the cover,
ensure that the battery is correctly inserted.
The cover will not close if the battery is inserted
upside down.
When your hearing system is not in use, leave the
battery compartments open to allow any moisture
to evaporate.
We recommend to only use batteries which your
hearing care professional approves and sells.
Low battery warning:
An acoustic signal gives you an early warning that the
battery is approaching exhaustion. You usually have
at least 30 minutes to replace the battery. With very high
quality batteries, this reserve may be higher and
the hearing system will repeat the low battery warning
approximately every 30 minutes.

10
Preparation
Inserting eXtra in your ear
If possible, select the mute mode (see page 15) before
insertion to avoid whistling.
Alternatively, your hearing care professional may
have activated a delayed start-up timer. This function
delays the activation of the hearing system
(for 9 or 15 seconds) after the battery door was closed.
Before insertion, please ensure that you are using the
proper left and right hearing systems. Your hearing
systems are identified as follows:
Blue = left hearing system
Red = right hearing system

11
Grasp the hearing system between the thumb and
index finger, using the hand on the same side you wear
your hearing system. Insert it canal end first into
the ear canal. Tug gently on your ear lobe and push the
hearing system into the correct position.

12
Preparation
Removing eXtra from your ear
If possible, select the mute mode (see page 15) before
removing your eXtra to avoid whistling.
• eXtra with removal handle
Grasp the handle between your thumb and index
finger and pull the hearing system upwards out of
your ear.

13
• eXtra without a removal handle
Put your thumb behind your lobe, (just below the
hard cartilage) and gently press your ear upward
to push the hearing system out of the canal. In
order to help it along, make chewing movements
with your jaw.
Grasp the protruding
hearing system and remove it.

14
Operation
Switching ON/OFF
(without volume control)
Switching ON:
The hearing system is switched ON
when the battery cover is closed.
Switching OFF:
To switch the hearing system OFF,
open the battery cover.

15
Note:
Switching eXtra ON /OFF with volume control see page 16
Your hearing care professional may have delayed the
activation of your eXtra hearing system after switching ON
(9 or 15 seconds), in order to avoid any disturbance
when placing it in your ear. The activation is confirmed
by an acoustic signal.
Note:
The mute mode may be used as a temporary OFF
function, allowing you to switch your hearing system
OFF for a short period of time (i.e. while inserting
or removing the instrument, short breaks etc.). Please
be aware that the mute mode still consumes some
energy from the battery.

16
Operation
Controlling the volume (optional)
and switching ON/OFF (with volume control)
left right
up up
down down
Increase volume:
Turn the volume control forwards.
Reduce volume:
Turn the volume control backwards.
Note:
A single beep indicates the default volume setting.

17
Switching ON:
Turn the volume control forwards slightly for both left
and right ears until a “click” is felt. Wait for about two
seconds until the instrument powers-up, then set the
volume as desired.
Switching OFF:
Turn the volume control backwards until a “click”
is felt.
Selecting a hearing program
The first program in eXtra is able to recognize quiet
or noisy environments and automatically selects the
most appropriate features.
Program switch (optional):
Pressing the program switch allows
toggling between the programs.

18
Operation
Enhanced program selection:
Upon request, your hearing care professional can
program for you additional individual hearing programs
dedicated to specific hearing situations.
Important:
Ask your hearing care professional to print out the
complete description of your individual hearing
programs and how to access them with your program
switch.
Telecoil (T-coil) (optional)
Your hearing care professional may have activated a
T-coil in your eXtra hearing systems. The programs with
T-coil are used with telephones that are compatible
with hearing systems or with induction loop systems
(present in some school settings, theaters,
churches etc.).

19
EasyPhone (optional)
The EasyPhone function enables your eXtra hearing
system to automatically select your telephone program
when the telephone handset is held close to your ear.
An acoustic signal confirms the switching.
It automatically returns to the previous hearing
program when the telephone handset is removed from
your ear.
Some telephones produce a magnetic field strong enough
to activate your EasyPhone function. Other types of
telephones require an additional magnet fixed on the
receiver to activate this function.

20
Operation
Fixing the EasyPhone magnet
Clean the telephone handset
thoroughly.
Hold the telephone handset
nearly vertically, similarly to
making a telephone call.
Hold the magnet near to the
“listening end” of your
telephone handset and release
it. The magnet will
automatically flip to the
correct side at the right
location.
Use the double sided adhesive
tape to stick the magnet to
the location described before.
Do not cover the sound
openings of your handset.
Make sure the magnet is safely
fixed to the “listening end”
of the telephone handset.