Phonak Exelia Art User manual

Exélia Art Custom Products
User Guide
0459

2
Contents
Welcome 5
Description 6
Preparation
Replacing the battery 8
Identifying left and right hearing systems 12
Inserting your hearing system in your ear 13
Removing your hearing system from your ear 14
Fine tuning your hearing system 16
Operation
Switching ON/OFF 17
Controlling the volume (optional) 19
Hearing programs 20
Synchronized manual control 21
ZoomControl 22
Telecoil (optional) 22
EasyPhone(optional) 23

3
Wireless accessories (optional)
myPilot 26
iCom 28
iView 30
Remote control (optional) 31
FM communication (optional)
MyLink 33
Dynamic FM transmitters 34
Maintenance
Important points 35
SmartGuard (optional) 37
Warning 38
Service and Warranty 39
Phonak distributors worldwide 42

4

5
Your new Exélia Art hearing system uses the very latest
advances in digital wireless hearing technology.
Exélia Art offers you, automatically, the highest sound
quality, speech understanding and listening comfort
in all your hearing situations. High-tech has turned
highly sophisticated hearing systems into convenient
devices that are easy to use.
Please read this manual carefully to benefit from all
the features of your new hearing system. Ask your
hearing care professional if you have any questions.
Exélia Art is a quality product developed by the Swiss
company Phonak, a world leader in hearing technology,
innovation and reliability. With proper care and
usage, your hearing system will support your hearing
and communication needs for many years.
For further information, please visit the Phonak website
www.phonak.com.
Phonak – life is on
Welcome

Description
Exélia Art CIC/MC Petite
Exélia Art CIC/MC P Petite
Battery size 10
Exélia Art ITC/HS Petite
Exélia Art ITC/HS
Battery size 312
Exélia Art ITC/HS P Petite
Exélia Art ITC/HS P
Battery size 312
6
햲
햳
햴
햶
햷
햸
햹
햷
햴
햵
햲
햶
햳
햹

7
Exélia Art FS
Exélia Art FS P
Battery size 13
햲Protected microphone inlet
(two on models with directional technology)
햳Battery compartment with ON/OFF switch
햴Program switch (optional)
햵Volume control (optional)
햶Receiver (sound outlet) and
wax protection system
햷Custom made shell
햸Removal handle (Exélia Art CIC/MC)
햹Vent
햴
햲
햷
햵
햳
햶
햹

8
Replacing the battery
Use a battery (size 10, 312, 13) for all Exélia Art
Custom Products.
Hold the hearing system with the battery compartment
upwards and open it.
Do not try to open the compartment further
than shown in the drawing.
Preparation

9
Remove the old battery.
Remove the protective foil
from the new battery.
Please wait 2 minutes before you insert the battery.
Insert the new battery. Please ensure that the “+” sign
on the battery (flat side) is on the same side as the “+”
sign on the battery compartment.

10
Gently shut the battery compartment, until you
feel it “click” into place.
Handle the battery compartment gently and
do not use excessive force.
Preparation

11
If there is any resistance when closing the
compartment, ensure that the battery is correctly
inserted. The compartment will not close if the
battery is inserted upside down.
When your hearing system is not in use, leave the
battery compartments open to allow any moisture
to evaporate.
Low battery warning
An acoustic signal gives you an early warning that
the battery is approaching exhaustion. You have
approximately 30 minutes to replace the battery after
hearing the signal. This reserve may be higher
and the hearing system will repeat the low battery
warning approximately every 30 minutes.
Please note that the battery consumption
increases with regular use of the myPilot command
center, the iCom communication interface or the
remote controls KeyPilot2 or WatchPilot2.

12
Identifying left and right hearing instruments
Before insertion, please ensure that you are using
the proper left and right hearing systems.
Your hearing systems are identified as follows:
blue = left
red = right
Preparation

13
Inserting your hearing system
in your ear
Grasp the hearing system between the thumb and
index finger, using the hand on the same side you wear
your hearing system. Insert the canal end into the ear
canal. Tug gently on your ear lobe and push the hearing
system into the correct position.

14
Preparation
Removing your hearing system from your ear
If possible, select the mute mode (see page 18) before
removing your hearing system to avoid whistling.
쐍Exélia Art CIC/MC (P) Petite with removal handle
Grasp the handle between your thumb and index
finger and pull the hearing system upwards out of
your ear.

15
쐍Exélia Art models without a removal handle
Put your thumb behind your lobe (just below the
hard cartilage) and gently press your ear upward
to push the hearing system out of the canal. In
order to help it along, make chewing movements
with your jaw.
Grasp the protruding
hearing system
and remove it.

16
Fine tuning based on your personal preferences
The fitting process has limited capabilities of reproducing
the full spectrum of your personal sound environments.
This limitation is overcome by the ability of your
hearing systems to learn from your real life volume
adjustments. Exélia Art offers a unique functionality
called “Self Learning”. In every environment, it logs
your personal volume changes within the hearing
instrument. This means that every time you change the
volume of your hearing system, this correction is
taken into account to apply your preferred volume
automatically when you are in a similar environment
next time.
Self Learning cleverly ensures that your volume
corrections in any environment contribute to a fully
personalized volume setting.
Preparation

17
Switching ON/OFF
Switching ON
The hearing system
is switched ON when the
battery compartment is
closed. Your hearing systems
are automatically set at
your preferred volume and
in your default hearing
program.
Switching OFF
To switch the hearing
system OFF, open the
battery compartment.
Operation

18
OperationOperation
Delayed activation
The Exélia Art hearing system requires several seconds
to start up. Your hearing care professional may have
activated a further delayed activation timer. This
function delays the activation of the hearing system
(for 9 or 15 seconds) after the battery door is closed
in order to avoid any disturbance while placing it
on your ear. An acoustic signal confirms when your
hearing system is switched on.
Note
The mute mode may be used like an ON/OFF function,
(activated manually, via the myPilot command
center or via a remote control) allowing you to switch
your hearing system OFF for a short period of time
(i.e. while inserting or removing the instrument, short
breaks etc.). Please be aware that the mute mode
still consumes some energy from the battery.

19
Controlling the volume via optional volume wheel
left ear right ear
forwards forwards
backwards backwards
Preset volume
Automatically set when hearing system
is switched ON.
To increase volume
Turn the volume control forwards.
To reduce volume
Turn the volume control backwards.

20
Operation
Note
쐍A single beep indicates the preset volume setting.
A double beep indicates that you have reached
the limit of your volume control range.
쐍The myPilot command center (see page 26) can
also control the volume of all Exélia Art models
(except Petite models), including the models
without manual volume control.
쐍You can control all models, including Petite
models, with an optional remote control such as
the KeyPilot2 or WatchPilot2.
Hearing programs
Automatic mode
Exélia Art is able to recognize different hearing
environments and to automatically select the most
appropriate hearing program.
Program switch (see picture on page 21)
The program switch allows toggling between the
“Automatic Mode”, the “Mute Mode” and individual
hearing programs. A short melody confirms the
selection of the “Automatic Mode”.