Phonak Naida L-PR User manual

Phonak Naída™ L-PR
User Guide
Phonak Naída L-PR
Phonak Naída L-PR Trial
Phonak Charger Combi BTE 2
Phonak Charger Combi BTE
Phonak Charger BTE RIC

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Wireless hearing aids
Phonak Naída L90-PR
Phonak Naída L70-PR
Phonak Naída L50-PR
Phonak Naída L30-PR
Phonak Naída L-PR Trial
Charging accessories
Phonak Charger Combi BTE 2
Phonak Charger Combi BTE
Phonak Charger BTE RIC
This user guide is valid for:
Note that instructions for the activity
tracking functions can be found in the
myPhonak User Guide.

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Your hearing aid and charger details
Hearing aid models
cNaída L-PR (L90/L70/L50/L30)
cNaída L-PR Trial
Charging accessories
cCharger Combi BTE 2 *
cCharger Combi BTE *
cCharger BTE RIC *
cPower Pack
* incl. power adapter
and USB cable
Earpieces
cClassic earmold
cDome
cSlimTip
cUniversal eartip
If no box is checked and you do not know the model
of your hearing aid or charging accessory, please ask
your hearing care professional.
The hearing aids described in this user guide contain
a built-in and non-removable rechargeable lithium-
ion battery.
The Power Pack contains a built-in and non-
removable rechargeable lithium-polymer battery.
Please also read safety information regarding
handling rechargeable hearing aids (chapter 26).

Your hearing aids and chargers have been developed by
Phonak – a world leader in hearing solutions based in
Zurich, Switzerland.
These premium products are the result of decades of
research and expertise and are designed with your
well-being in mind. We thank you for making such a great
choice and wish you many years of listening pleasure.
Please read the user guide carefully to make sure that you
understand and get the best out of your device. Training
is not required for handling of this device. A hearing care
professional will help set up this device according to your
individual preferences during the tting consultation.
For more information regarding features, benets, set up,
use, maintenance or repairs of your hearing aid and
accessories, please contact your hearing care professional
or the manufacturer representative. Additional
information can be found in the datasheet of your
product.
Phonak - life is on
www.phonak.com

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Contents
Your hearing aid and charger
1. Quick guide 7
2. Parts of the hearing aid and charger 9
Instructions for using the charger
3. Preparing the charger 14
4. Charging the hearing aid 15
Instructions for using the hearing aid
5. Left and right hearing aid markings 20
6. Putting on the hearing aid 21
7. Removing the hearing aid 23
8. Multi-function button with indicator light 25
9. On/O 26
10. Tap Control 27
11. Connectivity overview 28
12. Initial pairing 29
13. Phone calls 32
14. Flight mode 37
15. Rebooting your hearing aid 40

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Further information
16. myPhonak and myPhonak Junior apps overview 41
17. Roger™ overview 42
18. Environmental conditions 43
19. Care and maintenance 46
20. Exchanging the earpiece 50
21. Exchanging the earwax protection
of your SlimTip 53
22. Service and warranty 55
23. Compliance information 57
24. Information and description of symbols 63
25. Troubleshooting 70
26. Important safety information 74

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1. Quick guide
Left and right hearing aid markings
Charging your hearing aid
After placing your hearing aid
in the charger, the indicator light
will show the charging state of
the battery until the hearing aid
is fully charged. When fully
charged the indicator light will
be solid green.
Before using your hearing aid for the rst time, it is
recommended to charge it for 3 hours.
Red marking for
right hearing aid.
Blue marking for
left hearing aid.

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Multi-function button with indicator light
The button has several functions.
It functions as an on/o switch,
avolume control and/or a program
change depending on the hearing aid
programming. This is indicated in
your individual “Hearing aid instructions”.
On/O: Firmly press the lower part of the button for
3 seconds until the indicator light blinks.
On: indicator light is solid green
O: indicator light is solid red
Phone calls: If paired with a Bluetooth® enabled phone,
a short press will accept and a long press will reject an
incoming call.
Enter ight mode: When device is o, press the lower
part of the button for 7 seconds until the solid orange
light appears. Then release the button.
Tap Control (only available for models L90 and L70)
If paired with a Bluetooth® enabled device, multiple functions
can be accessed using Tap Control, please refer to chapter 10.
This is also indicated in your individual “Hearing aid
instructions”. To use Tap Control tap the top of your ear twice.

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2. Parts of the hearing aid and
charger
The following pictures show the hearing aid model and
charger accessory described in this user guide. You can
identify your personal models by:
• Checking “Your hearing aid and charger details” on
page 3.
• Comparing your earpiece, hearing aid and charger with
the following models.
Charging contacts
Classic earmold
(detachable)
Multi-function button with indicator light
Naída L-PR / Naída L-PR Trial
Hook/ sound outlet
Compatible
earpieces
Classic
earmold
SlimTipDome Universal
eartip

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Space for earpieces
Hearing aid charging
slots with left/right
indicators
Phonak Charger Combi BTE / Phonak Charger Combi BTE 2
Charger Combi BTE /
Charger Combi BTE 2
Indicator light for power
micro-USB port
Power Pack
Phonak Charger Combi BTE / Phonak Charger Combi BTE 2
with optional Power Pack

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micro-USB port
Indicator light for battery
status and external power
Battery check button
Power Pack lock and release
The Charger Combi BTE and Charger Combi BTE 2 may be
used with an external power supply that fullls the
specications in the table above.
Power adapter and charger specication
Power adapter output voltage: 5 VDC +/-10%, current 500 mA - 1 A
Power adapter input voltage: 100-240 VAC, 50/60Hz,
current 0,25 A
Charger input voltage: 5 VDC +/-10%, current 300 mA
USB cable specications: 5 V min. 1 A, USB-A to micro-USB,
maximum length 1 m

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Phonak Charger BTE RIC
USB-C port
Indicator light for power
Hearing aid charging slots
with left/right indicators

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Power adapter specication
Power adapter output voltage 5 VDC +/-10%, current 1 A
Power adapter input voltage: 100-240 VAC, 50/60Hz,
current 0,25 A
Charger input voltage 5 VDC +/-10%, current 1 A
USB cable specications 5 V min. 1 A, USB-A to USB-C,
maximum length 3 m
USB cable Power adapter
Accessories
The Phonak Charger BTE RIC may be used with an external
power supply that fullls the specications in the table above

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3. Preparing the charger
a) Plug the larger end of the charging cable into the
power adapter
b)Plug the smaller end into the USB port on the charger
c) Plug the power adapter into a power outlet
d)The indicator light next to the USB port will light up
green when the charger is connected to the power
outlet
Connecting to the power supply
a
bd
c
a
b
d
c

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4. Charging the hearing aid
Low power: You will hear two beeps when the battery
is low. You will have approximately 60 minutes before
you have to charge the hearing aids (this can vary,
depending on the hearing aid settings).
The hearing aid contains a built-in and non-removable
rechargeable lithium-ion battery.
Before using your hearing aid for the rst time, it is
recommended to charge it for 3 hours.
The hearing aid must be dry before charging, see
chapter 19.
Please ensure to charge and use the hearing aid
within operating temperature range:
+5 to +40 ° Celsius (41 to 104 ° Fahrenheit).
The Power Pack contains a built-in and non-
removable rechargeable lithium-polymer battery.
Before using your Power Pack for the rst time, it is
recommended to charge it for 3 hours.
Please ensure to charge the Power Pack within
operating temperature range: +5 to +40 °
Celsius (41 to 104 ° Fahrenheit)
Optional Power Pack

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4.1 Using the charger
Please refer to chapter 3 for how to set up the charger.
1.
Insert the hearing aid into the
charging slot. Make sure the left
and right hearing aid markings
match the left (blue) and right
(red) indicators next to the
charging slots. The hearing aid
will automatically be switched o
when inserted into the charger.
2.
The indicator light will show the
charging state of the battery until
the hearing aid is fully charged.
When fully charged the indicator
light will be solid green.

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The charging process will automatically stop when
the battery is fully charged, so the hearing aid can
be safely left in the charger. It can take up to 3 hours
to charge the hearing aid. The charger lid can be closed
while charging.
Charging times
Indicator light Charging state Approx. charging times
0 – 10%
11 – 80%
30 min (30%)
60 min (50%)
90 min (80%)
81 – 99%
100%
3 h
(charging time may be
aected by temperature
conditions)

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3.
Remove the hearing aid from the
charger by:
1. Pulling the hearing aid gently
toward you and
2. Lifting it out of the charger.
2
1
By default, the hearing aids are programmed so that they
turn on automatically when they are removed from a
charger that is connected to the power supply. Your
hearing care professional can turn this setting o. In this
case, you will need to switch the hearing aid on manually.
To switch o the charger, remove the power adapter from
the power outlet. If the optional Power Pack is attached to
the charger, remove the Power Pack to switch o the
charger.

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Do not hold the earpiece to remove the hearing aid
from the charger as this can damage the tube.
Turn o your hearing aid before inserting it in the
disconnected charger to store it.
If you unplug the charger while the hearing aid is
charging inside, please make sure to turn o the
hearing aid to prevent discharge.
Always close the lid when charging you hearing aids
in a humid environment.

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5. Left and right hearing aid markings
There is a blue or red marking on the back of the hearing
aid. This will tell you if it is a left or a right hearing aid.
Blue marking
for left hearing aid.
Red marking
for right hearing aid.