Phonak Una User manual

Una™
User Guide
0459

2
Contents
Welcome 5
Description 6
Short introduction 8
Inserting the battery 8
Switching ON/OFF 8
Controlling the volume 9
Selecting a hearing program 9
Preparation 10
Replacing the battery 10
Tamper proof battery compartment 13
Identifying left and right instruments 15
Inserting Una hearing system with
earmold into your ear 16
Inserting Una hearing system with Fit’nGo
slim tube or Fit’nGo standard tube into your ear 20
Operation 24
Switching ON/OFF 24
Controlling the volume 26
Selecting a hearing program 28
Telecoil (optional) 29

3
FM communication with Una (optional) 30
Attaching/removing MicroLink
FM receiver ML9S/Audio shoe AS9 31
Manual selection of an FM program 33
Multi-frequency FM products 34
Maintenance 37
Wind and Weather Protector 37
Open fitting: Fit’nGo slim tube 40
Important points 43
Warning 46
Service and Warranty 47
Phonak distributors worldwide 48

5
Welcome
Your new Una hearing system uses the very latest
advances in digital hearing technology. Una provides
the highest sound quality and hearing comfort in many
of hearing situations. High-tech has turned highly
sophisticated hearing systems into convenient devices
that are easy to use.
Please read this manual carefully to benefit from all
the features of your new Una hearing system.
Ask your hearing care professional if you have any
questions.
Una is a quality product developed by the Swiss
company Phonak, a world leader in hearing technology,
innovation and reliability. With proper care and usage,
your Una hearing system will support your hearing
and understanding for many years.
If you want additional information about Una, please
visit the Phonak website www.phonak.com
Phonak – Your partner for good hearing!

6
Description
Una hearing system with earmold
햲Microphone inputs with
Wind and Weather Protector
햳Program switch (TacTronic)
햴Volume control
햵Battery compartment with
ON/OFF switch
햶Hook/sound output
햷Individual earmold
햲햶
햷
햳
햴
햵

7
Una hearing
system with
Fit’nGo slim tube
햲–햵
see left diagram
햶Slim tube
(sound output)
햷Dome
햸Retention
Una hearing
system with Fit’nGo
standard tube
햲–햶
see left diagram
햷Fit’nGo
standard tube
햸Fit’nGo wax
protector
햹Retention
햶
햸
햷
햹
햲
햳
햴
햵
햴
햵
햶
햸
햷
햲
햳

8
Short introduction
Inserting the battery
More details see page 10
Switching ON/OFF
More details see page 24
ON OFF ON

9
Controlling the volume
More details see page 26
Volume up Volume down
Selecting a hearing program
More details see page 28

10
Preparation
Replacing the battery
Use battery size 13 for all Una behind-the-ear
instruments (BTE).
Using the nail grip, open the battery compartment
completely and remove the old battery.
Remove the protective foil from the new battery.

11
Insert the new battery with the “+” sign (flat side of
the battery) in line with the “+” marked on the battery
cover and close it.

12
!
!
!
!
Preparation
Replacing the battery
Handle the battery cover with care and do not
use excessive force.
If there is any resistance when shutting the cover,
ensure that the battery is inserted correctly.
The cover may not close properly if the battery is
upside down, and the instrument will not work.
When your hearing system is not in use, leave
the battery compartments open to allow any
moisture to evaporate.
We recommend to only use batteries which your
hearing care professional approves and sells.
Low battery warning
An acoustic signal gives you an early warning that
the battery is approaching exhaustion. You usually have
at least 30 minutes to replace the battery. With
very high quality batteries, this reserve may be higher
and the hearing system will repeat the low battery
warning approximately every 30 minutes.

13
Tamper proof battery compartment
To protect children from the dangers of playing with
batteries, a special locking system may be mounted on
the instruments. This locking system can also be used
for identifying left and right instruments (see page 15).
To lock the battery compartment after it is closed:
Use a Phonak screwdriver and turn the screw to its
middle position (slot vertical).
To unlock the battery cover: Turn the screw until
it stops.

14
!
Preparation
Please make sure that the screw is not in the locked
position when you close the battery compartment.
Locked Unlocked
The ON/OFF switch is not available when the
battery compartment is locked.
To switch the hearing system OFF, it is necessary
to unlock the tamper proof battery compartment.

15
Identifying left and right hearing systems
It is important to use the correct hearing system for
each ear.
Your hearing care professional can mark the hearing
systems for you. The color code on the housing will
identify left and right hearing systems.
The color code is as follows:
red = right
blue = left

16
Preparation
Inserting Una
hearing system
with earmold into
your ear
Using the hand on the same side you wear your
hearing system, grasp the earmold between the thumb
and index finger.
Raise your hand to your ear making sure the canal
portion of the earmold faces your ear. Tilt your hand
slightly forward.

17
Place the canal portion of the earmold inside your ear
canal. If it is difficult to get it into place, stretch your ear
by pulling it gently backwards and upwards with your
other hand. When the canal portion is in place, twist the
earmold backwards so that it fits into the concha and
the helix portion is under the fold.

18
Preparation
Now position the hearing system behind the ear.
Be careful not to twist the tubing.

19
Check the placement of the earmold by tracing the
contour of the ear with your finger.
To remove your hearing system, grasp the earmold,
not the tubing, and pull it out of your ear gently but
firmly.

20
Preparation
Inserting Una hearing system with Fit’nGo slim
tube or Fit’nGo standard tube into your ear
Place the hearing instrument over the top
of your ear 햲.
Hold the slim/Fit’nGo tube where it attaches to the
dome or Fit’nGo wax protector 햳and gently push the
dome into your ear canal.
햲