Pitney Bowes da95f Manual

Operator Guide
International English Version
AddressRight
™
DA Series
™
Printer
DA95F

NOTICE
The use of this information by the recipient or others for purposes other
than the repair, adjustment or operation of Pitney Bowes equipment may
constitute an infringement of patent and/or other intellectual property
rights of Pitney Bowes or others. Pitney Bowes assumes no responsibility
for any such use of the information. Except as provided in writing, duly
signed by an officer of Pitney Bowes, no license, either express or
implied, under any Pitney Bowes or any third party’s patent, copyright, or
other intellectual property rights is granted by providing this information.
SV61749 Rev. D
First Edition, August, 2007.
©2007 Pitney Bowes Inc. All rights reserved.
This book may not be reproduced in whole or in part in any fashion or
stored in a retrieval system of any type or transmitted by any means,
electronically or mechanically, without the express written permission of
Pitney Bowes.
We have made every reasonable effort to assure the accuracy and
usefulness of this manual, however we can not assume responsibility
for errors or omissions or liability for the misuse or misapplication of our
products.
Envelope Designer and SmartMailer are registered trademarks of
Pitney Bowes, Inc. Microsoft and Windows are trademarks or registered
trademarks of Microsoft Corporation.
Conforms to the following:
FCC Rules
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC rules. These limits
are designed to provide reasonable protection against interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause
interference to radio communications. Operation of this equipment in a
residential area is likely to cause interference, in which case the user will
be required to correct the interference at his own expense.
For USB interface to a computer, use only a shielded USB cable.
CAUTION: Changes or modifications to this equipment not expressly
approved by the party responsible for compliance could void the
user’s authority to operate the equipment.

It is certified that the Addressing System complies with all
applicable Directives of the European Union.
Use only shielded USB cables for connecting to other devices.
For a formal Declaration of Conformity please contact Compliance
Engineering.
WARNING: This is a Class A product. In a domestic environment this
product may cause radio interference in which case the user may be
required to take adequate measures.

iiiSV61749 Rev. D
Contact Information list
USA Contacts ...........................................................v
Canada Contacts......................................................v
Other Country Contacts............................................v
1 • Introduction
Welcome to the DA95F Printer..............................1-2
Using This Guide ...................................................1-2
System Requirements ...........................................1-2
Getting Help...........................................................1-3
Printer Options.......................................................1-3
Important Safety Notes..........................................1-4
Printer Parts and Locations ...................................1-6
2 • Printer Basics
Printer Features Overview.....................................2-2
Setting Up A Job ...................................................2-4
Printer Driver Software ........................................2-16
Using the Control Panel.......................................2-17
Using the Menus..................................................2-19
Output Stacker ....................................................2-28
Optional Power Stacker.......................................2-28
3 • Printer Maintenance
Replacing the Ink Cartridge(s) ..............................3-2
Removing the Old Ink Cartridge(s) .......................3-2
Installing New Ink Cartridge(s) ..............................3-3
Replacing the Bulk Ink Cartridge(s) ......................3-4
Installing New Bulk Ink Cartridge(s) ......................3-5
Performing a Print Head Alignment ......................3-6
Preventive Maintenance ......................................3-13
Print Quality Problems.........................................3-13
Cleaning the Wipers ...........................................3-14
Purging the Print Head ........................................3-15
Prolonging the Life of Print Cartridges ................3-16
Table of Contents

Table of Contents
iv SV61749 Rev. D
Cleaning the Sensors .........................................3-17
Cleaning the Exit and Entry Idler Rollers ............3-18
Cleaning the Transport Belts, Rollers and
Printer Deck ........................................................3-18
Setting the Separators to Account for
Normal Wear .......................................................3-19
4 • Troubleshooting
Important Note About Error Codes ........................4-2
Error Codes ...........................................................4-3
Problems and Solutions.........................................4-4
Feed Problems ......................................................4-4
Print Quality Problems...........................................4-6
Interface Problems ................................................4-8
Motor Problems .....................................................4-8
Memory Problems .................................................4-9
Appendix A • Specifications
Equipment Specifications .................................... A-2
Material Specifications ......................................... A-5
Appendix B • Delivery Point Bar Coding
Delivery Point Bar Coding (US markets only)....... A-2
ZIP+4+2 (11 digit bar code) ................................. A-2
ZIP+4+3 (12 digit bar code)................................. A-2

vSV61749 Rev. D
Contact Information list
USA Contacts
Product Name - DA95F
• For frequently asked questions, go to: www.pb.com and click on
Customer Support.
• To place requests for service or training, go to: www.pb.com and
click on My Account.
• To order supplies and accessories, call the Supply Line™ at:
1.800.243.7824 or go to: www.pb.com and click on Online
Store.
• To view and pay invoices online, go to: www.pb.com and click on
My Account.
• To view inventory, go to: www.pb.com and click on My Account.
• To view material safety data sheets, call the Pitney Bowes
Supply Line™ at: 1.800.243.7824 or go to: www.pb.com and
click on Customer Support.
• For direct questions, call: 1.800.522.0020. Customer Service
Representatives are available Monday through Friday, 8:00 AM
- 8:00 PM ET.
Canada Contacts
Product Name - DA95F
• For frequently asked questions or to order supplies, go to:
www.pitneybowes.ca
• For direct questions, call: 1.800.672.6937. Customer Service
Representatives are available Monday through Friday, 8:30 AM
- 4:00 PM ET.
Other Country Contacts
Contact information is given in a separate publication supplied with
the product.

Contact Information List
vi SV61749 Rev. D

1-1SV61749 Rev. D
1 • Introduction
The DA95F is a versatile, easy-to-use, high speed desktop
printer designed for addressing applications. This chapter
explains what's in this guide, and tells you how to order
supplies and where to get more information about using your
DA95F.
In this Chapter:
Welcome to the DA95F Printer...........................................1-2
Using This Guide ................................................................1-2
System Requirements ........................................................1-2
Getting Help........................................................................1-3
Online Help ..................................................................1-3
Printer Options....................................................................1-3
Important Safety Notes.......................................................1-4
Other Informational Cautions .......................................1-5
Printer Parts and Locations ................................................1-6

1 • Introduction
1-2 SV61749 Rev. D
Welcome to the DA95F Printer
The DA95F ink jet printer is a desktop printer used to print
addresses, graphics and other information, on a wide range of
material of various sizes, construction and composition. You can
define the font, placement, barcode characteristics, and print quality
for your addresses.
Using This Guide
Refer to this guide for information about printer setup, operation and
troubleshooting. It is divided into the following chapters:
Chapter 1, Introduction - Contains an overview of the Operator
Guide, help resources, safety information, as well as printer parts
and locations.
Chapter 2, Printer Basics - Explains how to set up your printer to
run a job.
Chapter 3, Printer Maintenance - Describes how to keep the printer
clean and functioning properly.
Chapter 4, Troubleshooting - Contains a list of possible problems
and their solutions.
Appendix A, Specifications - Provides hardware and material
specifications. Your printer will run at it's best when your material
conforms to our specifications.
Appendix B, Glossary - Explains the meanings of common terms
used with address printing equipment.
Index - Provides a quick guide to finding topics in this book.
System Requirements
In order to operate the printer with your computer, your system must
meet the following requirements:
CPU: Pentium III 500 MHZ or greater,
Memory: 500 MB minimum
Operating System: Windows 2000/XP or Windows Server 2003
Printer Cable: USB or on a LAN with Ethernet patch cable.

Introduction • 1
1-3SV61749 Rev. D
Getting Help
As you use your printer, there may be times when you need help
to solve a specific application problem, or you may want additional
information about printer operation.
Refer to the Contact Information List at the front of this guide for
more information or in the separate contact sheet supplied with your
printer.
Online Help
The Print Driver for your printer has a built-in help system. To get to
the help system for the printer driver, click on properties from within
the print dialog box. To get a description of any of the items in that
dialog box right-click on the item to access the What's This? help
button. Click the What's This? help button to view an explanation of
the item in question.
If you're using programs such as Envelope Designer™or
SmartMailer™, press the F1 key while you're using the program
to display information about the open screen. Select the Help
menu to display a list of topics or search for a term. Refer to the
documentation supplied with these programs for more information.
NOTE: The availability of software varies by country. Refer to your
printer supplier for details of software available to you.
Printer Options
There are several options available for your addressing printer, such
as ink drying equipment which may reduce smudging on glossy
stock, stackers, and envelope designing software.
NOTE: The availability of software and product varies by country.
Refer to your supplier for availability details in your country.