Planet VIP-1010PT User manual

High Definition PoE IP Phone
(1-Line)
VIP-1010PT

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VIP-1010PT
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Copyright
Copyright (C) 2014 PLANET Technology Corp. All rights reserved.
The products and programs described in this User’s Manual are licensed products of PLANET
Technology. This User’s Manual contains proprietary information protected by copyright, and
this User’s Manual and all accompanying hardware, software, and documentation are
copyrighted.
No part of this User’s Manual may be copied, photocopied, reproduced, translated, or reduced
to any electronic medium or machine-readable form by any means by electronic or
mechanical including photocopying, recording, or information storage and retrieval systems,
for any purpose other than the purchaser's personal use, and without the prior written
permission of PLANET Technology.
Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments
and applications, and makes no warranty and representation, either implied or expressed,
with respect to the quality, performance, merchantability, or fitness for a particular purpose.
PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET
disclaims liability for any inaccuracies or omissions that may have occurred.
Information in this User’s Manual is subject to change without notice and does not represent
a commitment on the part of PLANET. PLANET assumes no responsibility for any inaccuracies
that may be contained in this User’s Manual. PLANET makes no commitment to update the
information in this User’s Manual, and reserves the right to make improvements on this User’s
Manual and/or on the products described in this User’s Manual at any time without notice.
If users find information in this manual that is incorrect, misleading, or incomplete, we would
appreciate their comments and suggestions.
CE Mark Warning
The is a class B device. In a domestic environment, this product may cause radio interference,
in which case the user may be required to take adequate measures.

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Energy Saving Note of the Device
This power required device does not support standby mode operation. For energy saving,
please remove the DC-plug or push the hardware Power Switch to OFF position to disconnect
the device from the power circuit.
Without removing the DC-plug or switching off the device, the device will still consume power
from the power circuit. In view of Saving the Energy and reducing the unnecessary power
consumption, it is strongly suggested to switch off or remove the DC-plug from the device if
this device is not intended to be active.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of
the presence of hazardous substances in electrical and electronic equipment, end
users of electrical and electronic equipment should understand the meaning of the
crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal
waste and have to collect such WEEE separately.
Trademarks
The PLANET logo is a trademark of PLANET Technology. This documentation may refer to
numerous hardware and software products by their trade names. In most, if not all cases,
their respective companies claim these designations as trademarks or registered trademarks.
Revision
User’s Manual on PLANET SIP PoE IP Phone:
Model: VIP-1010PT
Rev: 1.0 (June, 2014)
Part No. EM-VIP-1010PT_v1.0

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Table of Contents
1INTRODUCTION..................................................................................7
1.1 FEATURES........................................................................................9
1.2 APPLICATION ..................................................................................11
1.3 PRODUCT SPECIFICATIONS ..................................................................12
1.4 PHYSICAL SPECIFICATIONS AND PACKAGING ..............................................14
1.5 KEYPAD ........................................................................................15
2INITIAL CONNECTION AND LOGIN...................................................19
3LCD BASIC FUNCTIONS ....................................................................21
3.1 MAKING A CALL ...............................................................................21
3.1.1 Call Device.............................................................................21
3.1.2 Call Methods ..........................................................................21
3.2 ANSWERING A CALL...........................................................................21
3.3 MUTE...........................................................................................22
3.4 CALL HOLD /RESUME FORWARD ...........................................................22
3.5 DND (DO NOT DISTURBED)................................................................22
3.6 CALL WAITING ................................................................................22
3.7 CALL FORWARD ...............................................................................23
3.8 CALL TRANSFER...............................................................................23
3.8.1 Blind Transfer.........................................................................23
3.8.2 Consultation Transfer...............................................................24
3.9 THREE-WAY CONFERENCE CALL..............................................................24
3.10 CALL PARK..................................................................................25
3.11 PICKUP ......................................................................................25
3.11.1 Specified Pickup...................................................................26
3.11.2 Group Pickup.......................................................................26
3.12 SPEED DIAL ................................................................................26
3.13 AUTO-REDIAL...............................................................................27
3.14 HOT LINE....................................................................................27
3.15 INTERCOM ..................................................................................27
3.16 HOTDESKING...............................................................................28
3.16.1 Set the HotDesking Key ........................................................28
3.16.2 HotDesking Feature：...........................................................28
3.17 APPLICATION ...............................................................................29
3.17.1 Text Message ......................................................................29
3.17.2 Voice Message.....................................................................31
4LCD ADVANCED SETTINGS................................................................33
4.1 BASIC SETTINGS..............................................................................33
4.1.1 Language ..............................................................................33

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4.1.2 Date & Time...........................................................................33
4.1.3 Backlight ...............................................................................34
4.1.4 Password Setting ....................................................................34
4.2 SOUND SETTINGS.............................................................................34
4.2.1 Phone Volume ........................................................................34
4.2.2 Ring Tones.............................................................................35
4.3 PHONE BOOK..................................................................................35
4.3.1 Local Phone Book....................................................................35
4.3.2 Add contacts manually.............................................................35
4.3.3 Add Contacts from All Calls History：.........................................36
4.3.4 Search Contacts .....................................................................36
4.3.5 Blacklists...............................................................................36
4.3.6 Remote Phone Book ................................................................36
4.4 HISTORY MANAGEMENT ......................................................................37
4.5 SYSTEM CUSTOMIZATIONS ..................................................................37
4.5.1 Programmable keys.................................................................37
4.5.2 SIP Account management ........................................................38
4.6 BASIC NETWORK SETTINGS .................................................................38
4.6.1 DHCP Mode............................................................................38
4.6.2 Static IP Mode........................................................................39
4.6.3 PPPoE Mode ...........................................................................39
4.7 RESET TO FACTORY...........................................................................39
4.8 REBOOT........................................................................................39
5WEB CONFIGURATION......................................................................40
5.1 WAYS TO CONFIGURE.........................................................................40
5.2 SETTING VIA WEB BROWSER.................................................................40
5.3 STATUS /BASIC ..............................................................................41
5.4 ACCOUNT /BASIC ............................................................................42
5.5 ACCOUNT->ADVANCED ......................................................................44
5.6 NETWORK /BASIC............................................................................47
5.7 NETWORK /ADVANCED ......................................................................48
5.8 PHONE/TIME/LANGUAGE.....................................................................50
5.9 PHONE /PREFERENCE ........................................................................52
5.10 PHONE /CALL FEATURE...................................................................53
5.11 PHONE /VOICE ............................................................................56
5.12 PHONE/KEY/DISPLAY......................................................................58
5.13 PHONE /RING TONES .....................................................................59
5.14 PHONE /TONES............................................................................60
5.15 PHONE /DIAL PLAN .......................................................................61
5.16 PHONE –>ACTION URL...................................................................63
5.17 PHONE BOOK->LOCAL PHONE BOOK....................................................65
5.18 PHONE BOOK->REMOTE PHONE BOOK..................................................66

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5.19 PHONE BOOK->CALL LOG ................................................................67
5.20 PHONE BOOK->LDAP ....................................................................68
5.21 PHONE BOOK->BROADSOFT .............................................................69
5.22 UPGRADE->BASIC.........................................................................70
5.23 UPGRADE->ADVANCED ...................................................................71
5.24 SECURITY->BASIC ........................................................................73
5.25 SECURITY->ADVANCED...................................................................74
6APPENDIX ........................................................................................75
6.1 DIGIT-CHARACTER MAP TABLE..............................................................75
6.2 FREQUENTLY ASKED QUESTIONS LIST .....................................................75

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1Introduction
Cost-effective, High-performance PoE VoIP Phone
To build high-performance VoIP communications at a low cost, PLANET has
integrated high-definition voice into a cost-effective SIP phone. It complies with
IEEE 802.3af PoE interface for flexible deployment. The VIP-1010PT makes it simple
for the enterprise featuring voice and data system or expanding voice system to
new locations. It helps the company to save money on long-distance calls; for
example, the remote workers can dial in through a Unified VoIP Communication
System just like an extension call but no long-distance call charge would occur. The
VIP-1010PT also allows call to be transferred to anyone at any location within the
voice system, which enables the enterprise to communicate more effectively and is
helpful to streamline business processes.

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High-quality HD VoIP Voice
The VIP-1010PT delivers HD voice (High-definition Voice) which is the next
generation of voice quality for telephony audio, making the quality of voice better
than that (toll quality) of the standard digital telephony and even close to that of a
room conversation. HD voice is transmitted in the audio frequency range of 50 Hz to
7 kHz or higher over telephone lines, resulting in higher quality voice and clearer
communication.
Standard Compliance
The VIP-1010PT supports Session Initiation Protocol 2.0 (RFC 3261) for easy
integration with general voice over IP system. The VIP-1010PT is able to broadly
interoperate with equipment provided by VoIP infrastructure providers, thus
enabling them to provide their customers with better multi-media exchange
services.

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Enhanced, Full-Featured Business IP Phone
The VIP-1010PT is a full-featured, enhanced business IP Phone that addresses the
communication needs of the enterprises. It provides 1 voice line and dual
10/100Mbps Ethernet. Furthermore, the VIP-1010PT delivers user-friendly design
containing a 132x64 graphic LCD with white backlight.
The VIP-1010PT supports all kinds of SIP-based phone features including LDAP, Call
Waiting, Auto Answer, Music on Hold, Caller ID 3-way Conferencing, Call on Hold,
Call Forwarding, Black List, DTMF Relay, In-Band, Out-of-Band (RFC 2833) and SIP
Info, among others. Besides office use, the VIP-1010PT is also the ideal solution
for VoIP service offered by Internet Telephony Service Provider (ITSP).
1.1 Features
¾Highlights
Supports SIP 2.0 (RFC3261)
Supports 1 SIP voice line
IEEE 802.3af Power over Ethernet compliant
Supports HD voice
LDAP/ TR-069 / SNMP
¾Phone Features
1 line (supporting 1 SIP account)
Supports call waiting, call forwarding, call transfer
3-way conferencing
Call on hold, mute, auto-answer, redial
Phonebook (500 groups), blacklist (100 groups), call logs (100 entries)
5 remote phone book URL supported
Keypad Lock
DND (Do Not Disturb)

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Volume adjustable, ring tones selectable
Call Pickup/Group Call Pickup
Speed Dial
Intercom
Daylight Saving
Network Packet Capture
Country Ringtone Signal
Direct IP Call
Auto Redial / Hot Desking
Hotline / XML Browser / Action URL
Multi-Languages: Default: English and Simple Chinese
¾IP PPX Features
HD Voice
Dial Plan
SMS, Voicemail, MWI Message Notification
Wideband Codec: G.722
Narrowband Codec: PCMA, PCMU, G.729, G.722, G723_53, G23_63,G726_32
VAD, CNG , Echo Canceller
Full-Duplex Speakerphone
¾Security Features
Supports HTTPS (SSL)
Supports SRTP for Voice Data Encryption
Supports Login for Administration
SIP Over TLS
¾Network Features
SIP V1(RFC2543), V2(RFC3261)
Static IP/DHCP for IP configuration
3 DTMF modes: In-Band, RFC2833, SIP INFO
HTTP/HTTPS Web Server for Management
NTP for Auto Time Setting

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¾Administration Features
Auto provisioning using FTP/TFTP/HTTP/HTTPS/PnP
Dial through IP PBX using Phone Number
Dial through IP PBX using URL Address
Configuration Managements with Web, Keypad on the phone and Auto Provisioning
SNMP
TR069
1.2 Application
Enterprise IP PBX Deployment of VIP-1010PT
The VIP-1010PT is much easier to install and configure than the traditional
phone system. Its low cost and high-definition voice quality give you value
for money. Base on standard SIP 2.0, it is compatible with all the standard
SIP-based servers.

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1.3 Product Specifications
Product VIP-1010PT
Hardware
Lines (direct numbers) 1-line cost-effective IP phone
Display 132 x 64 graphic LCD with blue backlight
Feature Keys 4 Soft Keys
10 Programmable Keys
Protocols and Standard
Data Networking
MAC Address (IEEE 802.3)
IPv4 (RFC 791)
Address Resolution Protocol (ARP)
DNS: A record (RFC 1706), SRV record (RFC 2782)
Dynamic Host Configuration Protocol (DHCP) client (RFC 2131)
TCP (RFC 793)
User Datagram Protocol UDP (RFC 768)
Real-time Protocol RTP (RFC 1889, 1890)
Real-time Control Protocol (RTCP) (RFC 1889)
Simple Network Time Protocol (SNTP) (RFC 2030)
Backward compatible with RFC 2543
Session Timer (RFC 4028)
SDP (RFC 2327)
Voice Gateway
SIP version 2 (RFC 3261, 3262, 3263, 3264)
Message Waiting Indicator (RFC 3842)
Voice algorithms:
- PCMA
- PCMU
- G.729
- G.722
- G723_53
- G23_63
- G726_32
Dual-tone Multi-frequency (DTMF), In-Band and Out-of-Band (RFC
2833) (SIP INFO)
Voice Activity Detection (VAD) with Silence Suppression

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Comfort Noise Generation
Echo Cancellation Message
Features
Phone Features
1 line (supporting 1 SIP account)
Supports call waiting, call forwarding, call transfer
3-way conferencing
Call on hold, mute, auto-answer, redial
Phonebook (500 groups), blacklist (100 groups), call logs (100
entries)
5 Remote Phone Book URL supported
LDAP
DND (Do Not Disturb)
Volume adjustable, ring tones selectable
Call Pickup/Group Call Pickup
Speed Dial
Intercom
Daylight Saving
Network Packet Capture
Country Ringtone Signal
Direct IP Call
Auto Redial
Hotline
XML Browser
Hot Desking
Keypad Lock
Action URL
Multi-Languages: Default: English and Simple Chinese
IP PBX Features
HD Voice
Dial Plan
SMS, Voicemail, MWI Message Notification
Wideband Codec: G.722
Narrowband Codec: PCMA, PCMU, G.729, G.722, G723_53, G23_63,
G726_32
VAD, CNG, Echo Canceller
Full-Duplex Speakerphone
Security Features Supports HTTPS (SSL)

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Supports SRTP for Voice Data Encryption
Supports Login for Administration
SIP Over TLS
Dial without Register
Network Features
SIP V1(RFC2543), V2(RFC3261)
Static IP/DHCP for IP configuration
3 DTMF modes: In-Band, RFC2833, SIP INFO
HTTP/HTTPS Web Server for Management
NTP for Auto Time Setting
Administration Features
Auto provisioning using FTP/TFTP/HTTP/HTTPS/PnP
Dial through IP PBX using Phone Number
Dial through IP PBX using URL Address
Configuration Managements with Web, Keypad on the phone and
Auto Provisioning
SNMP
TR069
Environments
Power Requirements 5V DC, 1.2A
IEEE 802.3af
Operating Temperature 0 ~ 40 degrees C
Operating Humidity 10 ~ 65% (non-condensing)
Weight 651g (without box) / 920g (with box)
Dimensions (W x D x H) 193 x 190 x 35 mm
Emission CE, FCC
Connectors
Two 10/100BASE-T RJ-45 Ethernet ports
Handset: RJ-9 connector
Headset: RJ-9 connector
DC power jack
Built-in speakerphone and microphone

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Dimensions (L x W x H) 193 x 190 x 35 mm
Net Weight 651g (without box) / 920g (with box)
BASIC PACKAGING
SIP IP Phone Unit
Quick Installation Guide
RJ-45 Cable x 1
Stand x 1
1.5 Keypad
¾Keypad, LED, and Function Key Definitions
1.4 Physical Specifications and Packaging
Physical Specifications
¾Dimensions

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Key Key Name Function Description
Navigation
Assists you in selecting an item that you want to process
under the menu by pressing the Up, Down, Right or Left
key. Press the OK key to save.
Soft Keys
1/2/3/4
Key combination includes functions such as
History/Favorites/Redial/CallReturn/HotDesking/DND/Menu/M
SG/Status/Book/FWD/PickUp/Group PickUp/Intercom/Speed
Dial/and so on.
Home Back to the Home page
Book View Local Phone Book/Blacklist/Remote Phone Book
Headset Use the headset to call out or call in
Forward Forward the call to the third party
Redial View the Missed Calls, Incoming Calls and Dialed Calls.
Mute Press this key in calling mode and you can hear the other side,
but the other side cannot hear you.
Volume -/+ Turn down or turn up the volume by pressing the “-” key or the
“+” key.
Hands-free Make the phone into hands-free mode.
Digital
Keyboard Input the phone number or DTMF.
Indicator
light Blinking light indicates there is an incoming call.
Keypad Description

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Rear View and Panel Descriptions
¾Keypad Description
Port Port Name Description
Power Switch Input: 5V DC, 1.2A
Internet 10/100M Connect it to Network
PC 10/100M Connect it to PC
Handset Port type: RJ-9 connector
Headset Port type: RJ-9 connector

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Account and Status Display
Port Name Description
Register success
Register failure
Registering
Deactivated account
Auto answer
No disturb
Always forward
Network disconnection
Ring off
Headset mode
New voice message
New text message
Missed calls

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2Initial Connection and Login
The package should contain the following items plus the VIP-1010PT. If any item is
missing or damaged, please contact the seller immediately.
Quick Installation Guide Handset Handset Cord RJ-45 Cable Stand
Step 1. Handset Connection
Plug one end of the handset cord into the handset and the other end into the
handset jack
Step 2. Connecting Power System
The VIP-1010PT can be powered either by its external AC/DC adapter or by
connecting to an IEEE 802.3af/at PSE device such as 802.3af injector / hub or
802.3af/at POE switch. Once the VIP-1010PT is powered, the LCD screen will
prompt for POST.
Note 1: This unit does not include the 5V/1.2A power adapter.
Note 2: Only WAN supports POE.

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Step 3. Connecting Network
Step 4. Computer Network Setup
Set User computer’s IP address to 192.168.0.x, where x is a number between 2 to
254 (except 1 where is being used for the phone by default). If User don’t know how
to do this, please ask User network administrator.
Connecting User PC to the VIP-1010PT PC port.
Step 5. Login Prompt
Use Web browser (Internet Explorer 6.0 or above) to connect to 192.168.0.1 (type
this address in the address bar of Web browser).
User’ll be prompted to input user name and password: admin and 123