Planet VIP-5060PT User manual

Professional HD PoE IP
Phone (6-Line)
VIP-5060PT

Professional HD PoE IP Phone
VIP-5060PT
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Copyright
Copyright (C) 2013 PLANET Technology Corp. All rights reserved.
The products and programs described in this User’s Manual are licensed products of PLANET Technology, This User’s
Manual contains proprietary information protected by copyright, and this User’s Manual and all accompanying
hardware, software, and documentation are copyrighted.
No part of this User’s Manual may be copied, photocopied, reproduced, translated, or reduced to any electronic
medium or machine-readable form by any means by electronic or mechanical including photocopying, recording, or
information storage and retrieval systems, for any purpose other than the purchaser's personal use, and without the
prior written permission of PLANET Technology.
Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments and applications, and
makes no warranty and representation, either implied or expressed, with respect to the quality, performance,
merchantability, or fitness for a particular purpose.
PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any
inaccuracies or omissions that may have occurred.
Information in this User’s Manual is subject to change without notice and does not represent a commitment on the part
of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User’s Manual.
PLANET makes no commitment to update or keep current the information in this User’s Manual, and reserves the right
to make improvements to this User’s Manual and/or to the products described in this User’s Manual, at any time
without notice.
If User find information in this manual that is incorrect, misleading, or incomplete, we would appreciate User comments
and suggestions.
CE mark Warning
The is a class B device, In a domestic environment, this product may cause radio interference, in which case the user
may be required to take adequate measures.
Energy Saving Note of the Device
This power required device does not support Stand by mode operation. For energy saving, please remove the DC-plug
or push the hardware Power Switch to OFF position to disconnect the device from the power circuit.
Without removing the DC-plug or switching off the device, the device will still consume power from the power circuit. In

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view of Saving the Energy and reducing the unnecessary power consumption, it is strongly suggested to switch off or
remove the DC-plug from the device if this device is not intended to be active.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the presence of
hazardous substances in electrical and electronic equipment, end users of electrical and electronic
equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of
WEEE as unsorted municipal waste and have to collect such WEEE separately.
Trademarks
The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware and
software products by their trade names. In most, if not all cases, their respective companies claim these designations
as trademarks or registered trademarks.
Revision
User’s Manual for PLANET Professional HD PoE IP Phone:
Model: VIP-5060PT
Rev: 1.0 (2013, Oct)
Part No. EM-VIP-5060PT_v1.0

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Table of Contents
1INTRODUCTION..............................................................................................................................7
1.1FEATURES..................................................................................................................................10
1.2APPLICATION............................................................................................................................. 13
1.3PRODUCT SPECIFICATIONS.........................................................................................................14
1.4PHYSICAL SPECIFICATIONS AND PACKAGING..............................................................................18
1.5KEYPAD.....................................................................................................................................19
1.6ICON INTRODUCTION .................................................................................................................22
1.7LED INTRODUCTION .................................................................................................................22
2INITIAL CONNECTION AND LOGIN .........................................................................................24
3BASIC FUNCTIONS......................................................................................................................26
3.1MAKING A CALL ........................................................................................................................26
3.1.1Call Device .....................................................................................................................26
3.1.2Call Methods ..................................................................................................................26
3.2ANSWERING A CALL ..................................................................................................................26
3.3DND .........................................................................................................................................27
3.4CALL FORWARD......................................................................................................................... 27
3.5CALL HOLD...............................................................................................................................27
3.6CALL WAITING ..........................................................................................................................27
3.7MUTE ........................................................................................................................................28
3.8CALL TRANSFER ........................................................................................................................28
3.93-WAY CONFERENCE CALL .........................................................................................................28
3.10MULTIPLE-WAY CALL.................................................................................................................29
4ADVANCED FUNCTIONS............................................................................................................30
4.1CALL PICKUP .............................................................................................................................30
4.2JOINT CALL................................................................................................................................30
4.3REDIAL /UN-REDIAL.................................................................................................................30
4.4CLICK TO DIAL...........................................................................................................................31
4.5CALL BACK................................................................................................................................31
4.6AUTO ANSWER...........................................................................................................................31
4.7HOTLINE....................................................................................................................................31
4.8APPLICATIONS ...........................................................................................................................31
4.8.1SMS.................................................................................................................................31
4.8.2Memo...............................................................................................................................32
4.8.3Ping..................................................................................................................................32
4.8.4Voice Mail .......................................................................................................................32
4.9PROGRAMMABLE KEY CONFIGURATION.................................................................................... 33
5OTHER FUNCTIONS....................................................................................................................36
5.1AUTO HANDDOWN ....................................................................................................................36

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5.2BAN ANONYMOUS CALL ...........................................................................................................36
5.3DIAL PLAN ................................................................................................................................36
5.4DIAL PEER.................................................................................................................................36
5.5AUTO REDIAL............................................................................................................................37
5.6CALL COMPLETION....................................................................................................................37
5.7RING FROM HEADSET................................................................................................................37
5.8POWER LIGHT............................................................................................................................37
5.9HIDE DTMF..............................................................................................................................37
5.10BAN OUTGOING.........................................................................................................................38
5.11PRE DIAL...................................................................................................................................38
5.12PASSWORD DIAL........................................................................................................................38
5.13ACTION URL&ACTIVE URI ....................................................................................................38
5.14PUSH XML................................................................................................................................38
6BASIC SETTINGS.........................................................................................................................39
6.1KEYBOARD................................................................................................................................39
6.2SCREEN SETTINGS.....................................................................................................................39
6.3RING SETTINGS .........................................................................................................................39
6.4VOICE VOLUME.........................................................................................................................39
6.5TIME &DATE ............................................................................................................................39
6.6GREETING WORDS ....................................................................................................................40
6.7LANGUAGE................................................................................................................................40
7ADVANCED SETTINGS...............................................................................................................41
7.1ACCOUNTS ................................................................................................................................41
7.2NETWORK .................................................................................................................................41
7.3SECURITY..................................................................................................................................41
7.4MAINTENANCE..........................................................................................................................41
7.5FACTORY RESET ........................................................................................................................41
8WEB CONFIGURATION...............................................................................................................42
8.1INTRODUCTION OF CONFIGURATION ..........................................................................................42
8.1.1Ways to configure..........................................................................................................42
8.1.2Password Configuration ...............................................................................................42
8.2SETTING VIA WEB BROWSER ......................................................................................................42
8.3CONFIGURATION VIA WEB........................................................................................................43
8.3.1BASIC..............................................................................................................................43
8.3.2NETWORK.....................................................................................................................48
8.3.3VOIP................................................................................................................................56
8.3.4PHONE ...........................................................................................................................68
8.3.5FUNCTION KEY............................................................................................................81
8.3.6Maintenance...................................................................................................................84
8.3.7SECURITY .....................................................................................................................92
8.3.8LOGOUT......................................................................................................................... 96

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9APPENDIX......................................................................................................................................97
9.1DIGIT-CHARACTER MAP TABLE ..................................................................................................97
9.2FREQUENTLYASKED QUESTIONS LIST ......................................................................................97

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1 Introduction
Cost-effective, High-performance PoE VoIP Phone
To build high-performance VoIP communications at a low cost, PLANET has launched a new member of its
IP Phone family, the VIP-5060PT enterprise-class 6-Line PoE IP Phone. It complies with IEEE 802.3af PoE
interface for flexible deployment. The VIP-5060PT makes it simple for the enterprise featuring voice and
data system or expanding voice system to new locations. It helps the company to save money on long
distance calls; for example, the remote workers can dial in through a Unified VoIP Communication System
just like an extension call but no long distance call charge would occur. The VIP-5060PT also allows call
to be transferred to anyone at any location within the voice system, which enables the enterprise to
communicate more effectively and is helpful to streamline business processes.

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High Quality HD VoIP Voice
The VIP-5060PT delivers HD voice (High-Definition Voice) which is the next generation of voice quality for
telephony audio, making the quality of voice better than that (toll quality) of the standard digital telephony
and even close to that of a room conversation. HD voice is transmitted in the audio frequency range of 50
Hz to 7 kHz or higher over telephone lines, resulting in higher quality voice and clearer communication.
Standard Compliance
The VIP-5060PT supports Session Initiation Protocol 2.0 (RFC 3261) for easy integration with general
voice over IP system. The VIP-5060PT is able to broadly interoperate with equipment provided by VoIP
infrastructure providers, thus enabling them to provide their customers with better multi-media exchange
services.
Enhanced, Full-Featured Business IP Phone
The VIP-5060PT is a full-featured enhanced business IP Phone that addresses the communication needs
of the enterprises. It provides 6 voice lines and dual 10/100/1000 Mbps Ethernet. Furthermore, the
VIP-5060PT delivers user-friendly design containing a 128 x64 LCD with white backlight, 4 Line keys and
4 soft keys. It supports 5 extension consoles with each consisting of 26 keys.
The VIP-5060PT supports all kinds of SIP based phone features including Call Waiting, Auto Answer,
Music on Hold, Caller ID and Call Waiting ID, 3-way Conferencing, Call Hold, Call Forwarding, Black List,
DTMF Relay, In-Band, Out-of-Band (RFC 2833) and SIP INFO, among others. Besides office use, the
VIP-5060PT is also the ideal solution for VoIP service offered by Internet Telephony Service Provider
(ITSP).

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Secure, High-Quality VoIP Communication
The VIP-5060PT can effortlessly deliver secured toll voice quality by utilizing cutting-edge 802.1p QoS
(Quality of Service), 802.1Q VLAN tagging, and IP TOS (Type of Service) technology. Using voice and data
VLAN can easily separate the data and voice, thus maintaining the best quality.
Professional Application
The VIP-5060PT supports Busy Lamp Field (BLF) function that, via the lights on the phone, enables users
to easily identify the status of other phones which are connected to the same IP PBX, such as busy, idle,
ringing, etc. The connected IP PBX must also support BLF feature. The BLF function is helpful for a
receptionist on the front desk to route all incoming calls smoothly.

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1.1 Features
1.1 Features
¾Highlights
Dual 10/100/1000 Gigabit Ethernet (WAN, LAN)
Supports SIP 2.0 (RFC3261)
Supports six SIP voice lines
IEEE 802.3af Power over Ethernet compliance
Supports multiple road calls waiting in line
Supports HD voice
Supports SRTP and Busy Lamp Field (BLF)
Supports 5 extension consoles; max. 130 definable keys
¾Advanced Features
SIP supports SIP domain, SIP authentication (none, basic, MD5), DNS name of server,
Peer to Peer/ IP call
Inband, SIP info, RFC2833 DTMF Relay
9 kinds of ring types and 3 user-defined music rings
Large dot matrix LCD display and soft keys make user easier to use
Soft keys and function keys programmable
Multilanguage realizes localization
Echo cancellation: Supports G.168, and hands-free can support 96ms
Full duplex hands-free speaker phone
Hands-free headset ringing choice
Supports Voice Gain Setting, VAD, CNG
Voice codec setting for each SIP line

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¾SIP Applications
Call forward / Transfer (blind/attended)
Call Holding / Waiting
3-way conference
Paging and Intercom
Call park / Call pickup / Join call
Redial and click to dial
Secondary dialing automatically
Incoming calls /outgoing calls / missed calls (Each supports 100 records)
SMS and Speed Dial
Phonebook up to 500 records
XML phonebook / browser
¾Call Control Features
Flexible dial map / Hotline / Empty calling no.
Reject service / Black list for reject authenticated call
White list / Limit cal
Do not disturb (DND)
Caller ID / CLIR (reject the anonymous call) / CLIP (make a call with anonymous)
Dial without register
¾Network Features
Route and Bridge modes
PPPoE / DHCP client on WAN
802.1 VLAN (voice VLAN / data VLAN)
VPN (L2TP) and DMZ
Main DNS and secondary DNS server
DNS Relay, SNTP Client, Firewall, openVPN
¾Maintenance and Management
Integrated web server provides web-based administration and configuration
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Telephone keypad configuration via display menu/navigation
Automated provisioning and upgrade via HTTPS, HTTP, TFTP
User Authentication for configuration pages

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Local and Remote Syslog (RFC 3164)
SNTP Time Synchronization
TR069

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1.2 Application
1.2 Application
Enterprise IP PBX Deployment of VIP-5060PT

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1.3 Product Specifications
1.3 Product Specifications
Product VIP-5060PT
Hardware
Lines (Direct Numbers) 6-Line enterprise-class IP phone
Display 80 x 43mm/ 128 x 64 pixel LCD with blue backlight
Feature Keys
4 line keys
8 DSS keys
4 Soft Keys
12 dialing buttons (0~9, *, #)
12 fixed function buttons
WAN 10/100/1000Base-T RJ-45 for WAN
LAN 10/100/1000Base-T RJ-45 for LAN
Protocols and Standard
Data Networking
MAC Address (IEEE 802.3)
IPv4 (RFC 791)
Address Resolution Protocol (ARP)
DNS: A record (RFC 1706), SRV record (RFC 2782)
Dynamic Host Configuration Protocol (DHCP) client (RFC 2131)
Internet Control Message Protocol (ICMP) (RFC 792)
TCP (RFC 793)
User Datagram Protocol UDP (RFC 768)
Real Time Protocol RTP (RFC 1889, 1890)
Real Time Control Protocol (RTCP) (RFC 1889)
Differentiated Services (DiffServ) (RFC 2475)
Type of service (ToS) (RFC 791, 1349)
VLAN tagging 802.1p Layer 2 quality of service (QoS)
Simple Network Time Protocol (SNTP) (RFC 2030)
Backward compatible with RFC 2543
Session Timer (RFC 4028)
SDP (RFC 2327)
NAPTR for SIP URI Lookup (RFC 2915)

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Voice Gateway
SIP version 2 (RFC 3261, 3262, 3263, 3264)
SIP supported STUN (RFC 3489)
Message Waiting Indicator (RFC 3842)
Voice algorithms:
- G.711 (A-law and μ-law)
- G.7231 high/low
- G.729a/b
- G.722.1
- G.726
Dual-Tone Multi-Frequency (DTMF), In-Band and Out-of-Band (RFC 2833)
(SIP INFO)
Voice Activity Detection (VAD) with Silence Suppression
Adaptive Jitter Buffer Management
Comfort Noise Generation
Echo Cancellation Message
Provisioning, Administration,
and Maintenance Integrated web server provides web-based administration and configuration
Telephone keypad configuration via display menu/navigation
Automated provisioning and upgrade via HTTPS, HTTP, TFTP
User Authentication for configuration pages
Local and Remote Syslog (RFC 3164)
SNTP Time Synchronization
TR069
Features
Advantageous Applications Supports SIP 2.0 (RFC3261)
SIP supports 6 SIP lines.
IEEE 802.3af Power over Ethernet (PoE) compliant
Supports multiple road call waiting in line
Supports HD voice
Supports SRTP and BLF
SIP supports SIP domain, SIP authentication (none, basic, MD5), DNS name of
server, Peer to Peer/ IP call
DTMF Relay: support inband, SIP info, RFC2833
9 kinds of ring types and 3 user-defined music rings
Large dot matrix LCD display and soft keys make user easier to use
Supports headset jack- RJ9
4 DSS Key

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Support 5 ext. consoles with each consisting of 26 keys
Soft keys programmable; function keys programmable
Multilanguage realizes localization
Echo cancellation: Supports G.168, and Hands-free can support 96ms,
Hands-free Speaker Phone
Supports Voice Gain Setting, VAD, CNG
Full duplex hands-free speaker phone
Hands-free headset ringing choice
Voice codec setting for each SIP line
SIP Applications Call forward
Transfer (blind/attended)
Holding
Waiting
3-way conference
Paging and Intercom
Call park
Call pickup
Join call
Redial and click to dial
Secondary dialing automatically
Incoming calls /outgoing calls / missed calls. Each supports 100 records.
Support Phonebook 500 records
Support SMS and Speed Dial
Support XML phonebook/browser
Call Control Features Flexible dial map
Hotline
Empty calling no.
Reject service
Black list for reject authenticated call
White list
Limit cal
Do not disturb
Caller ID
CLIR (reject the anonymous call)
CLIP (make a call with anonymous)
Dial without register

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Network Features WAN/LAN: 10/100M Ethernet ports, supports Bridge modes.
Supports bridge working as hub
Supports PPPoE for xDSL and PoE
Supports 802.1 VLAN(voice VLAN/data VLAN)
Supports DHCP client on WAN
Supports main DNS and secondary DNS server.
Supports DNS Relay, SNTP Client, Firewall, openVPN
Supports VPN (L2TP) and DMZ
Network tools in telnet server: including ping, trace route, telnet client
Maintenance and Management Web, telnet and keypad management
Management with different account right
Upgrade firmware through POST mode and HTTP, FTP or TFTP
Supports DHCP option66 auto provisioning
Telnet remote management/upload/ download setting file
Safe mode provide reliability
Supports Auto Provisioning to upgrade firmware or configuration file with
HTTPS
Supports TR-069(optional) and Syslog
Environments
Power Requirements 5V DC, 1A
IEEE 802.3af
Operating Temperature 0 ~ 40 degrees C
Operating Humidity 10 ~ 65% (non-condensing)
Weight 990 g
Dimensions (W x D x H) 290 x 260 x 60 mm
Emission CE, FCC, RoHS
Connectors
Two 10/100/1000 BASE-T RJ-45 Ethernet ports
Handset: RJ-9 connector
Headset: RJ-9 connector
RJ-11 EXT connector
DC power jack
Built-in speakerphone and microphone

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1.4 Physical specifications and packaging
Physical Specifications
¾Dimensions
Dimensions 290 (L) x 260 (W) x 60 (H) mm
Net Weight 950g (without package)
BASIC PACKAGING
SIP IP Phone unit
Power Adapter
Quick Installation Guide
CD-ROM containing the on-line manual.
RJ-45 cable x 1
Stand x 1

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1.5 Keypad
¾Keypad, LED, and function key definitions
¾Keypad Description
Key Key Name Function Description
Navigation Assists you in selecting an item that you want to process
under the menu by pressing the Up, Down, Right or Left
button. Press the center button to save.
Directory Access to phone book by checking the record list, adding
new records or revising the record. When checking the
phone book record, press this key again to return to idle

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Key Key Name Function Description
mode.
Mute Press this key in calling mode and you can hear the other
side, but the other side cannot hear you.
Volume -/+ Turn down or turn up the volume by pressing the “-“ key or
the “+” key.
Redial
1. In the hook off /hands-free mode, use the key to dial the
last call number;
2. In stand-by mode, it has a function to check the Outgoing
Call.
Hands-free Make the phone into hands-free mode.
Indicator
light Blinking light indicates there is an incoming call.
Soft key 1/2/3/4
Key combination includes functions such as
History/Directory/DND/Menu/Del/Redial/Send/
Quit/Answer/Divert/Reject/Hold/Transfer/Conf/Close and so
on.
History View the Missed Calls, Incoming Calls and Dialed Calls.
Digital
keyboard Inputting the phone number or DTMF.
Line Keys Switch to different lines
DSS keys You can configure them on the web page.