Planet VIP-362WT User manual

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User’s Manual
VIP-362WT
802.11n wireless Desktop IP Phone

Copyright
Copyright (C) 2011 PLANET Technology Corp. All rights reserved.
The products and programs described in this User’s Manual are licensed products of PLANET Technology, This User’s
Manual contains proprietary information protected by copyright, and this User’s Manual and all accompanying hardware,
software, and documentation are copyrighted.
No part of this User’s Manual may be copied, photocopied, reproduced, translated, or reduced to any electronic medium or
machine-readable form by any means by electronic or mechanical. Including photocopying, recording, or information
storage and retrieval systems, for any purpose other than the purchaser's personal use, and without the prior express
written permission of PLANET Technology.
Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments and applications, and
makes no warranty and representation, either implied or expressed, with respect to the quality, performance,
merchantability, or fitness for a particular purpose.
PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any
inaccuracies or omissions that may have occurred.
Information in this User’s Manual is subject to change without notice and does not represent a commitment on the part of
PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User’s Manual. PLANET
makes no commitment to update or keep current the information in this User’s Manual, and reserves the right to make
improvements to this User’s Manual and/or to the products described in this User’s Manual, at any time without notice.
If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your comments and
suggestions.
CE mark Warning
The is a class B device, In a domestic environment, this product may cause radio interference, in which case the user may
be required to take adequate measures.
Energy Saving Note of the Device
This power required device does not support Stand by mode operation.
For energy saving, please remove the DC-plug or push the hardware Power Switch to OFF position to disconnect the
device from the power circuit.
Without remove the DC-plug or switch off the device, the device wills still consuming power from the power circuit. In the
view of Saving the Energy and reduce the unnecessary power consuming, it is strongly suggested to switch off or remove
the DC-plug for the device if this device is not intended to be active.
WEEE Warning
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parately.
To avoid the potential effects on the environment and human health as a result of the presence of hazardous
substances in electrical and electronic equipment, end users of electrical and electronic equipment should
understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted
municipal waste and have to collect such WEEE se

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Trademarks
The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware and
software products by their trade names. In most, if not all cases, their respective companies claim these designations as
trademarks or registered trademarks.
Revision
User’s Manual for PLANET 802.11n wireless desktop IP Phone:
Model: VIP-362WT
Rev: 1.0 (2011, September)
Part No. EM-VIP-362WT_v1.0

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Table of Contents
UChapter 1 IntroductionU...................................................................................6
UOverviewU...................................................................................................................................... 6
UPackage ContentU......................................................................................................................... 7
UPhysical DetailsU........................................................................................................................... 8
UFront View and Keypad functionU...................................................................................... 8
URear ViewU.......................................................................................................................... 10
UPhone Screen FeaturesU......................................................................................................11
UChapter 2 Preparations & InstallationU.........................................................13
UPhysical InstallationU................................................................................................................. 13
UAdministration InterfaceU......................................................................................................... 16
UWeb configuration accessU................................................................................................. 16
UChapter 3 Network Service ConfigurationsU...............................................17
UConfiguring and monitoring your IPPhone from web browserU.......................................... 17
UManipulation of IP Phone via web browserU................................................................... 17
UChapter 4 VoIP IP Phone StatusU..................................................................18
UStatusU.......................................................................................................................................... 18
UBasicU................................................................................................................................... 18
UDHCPU................................................................................................................................. 20
USyslogU................................................................................................................................. 20
UChapter 5 SIP Account SettingU....................................................................22
USIPAccountU............................................................................................................................... 22
USIP settingU.......................................................................................................................... 22
UNAT settingU........................................................................................................................ 23
USIPAccountU............................................................................................................................... 23
UBasicU................................................................................................................................... 24
UAudio ConfigurationU........................................................................................................ 25
USupplementary Services SubscriptionU............................................................................ 25
UAdvancedU........................................................................................................................... 26
UChapter 6 Network SettingU..........................................................................28
UBasicU........................................................................................................................................... 28
UInternet Port (WAN)U......................................................................................................... 28
UPC Port(LAN)U................................................................................................................... 30
UNetworkAddress Server Settings (DHCP)U..................................................................... 31
UWirelessU...................................................................................................................................... 32
UWireless SettingU................................................................................................................. 32
UWireless ConnectionU......................................................................................................... 32
UMAC Address CloneU................................................................................................................. 33
UVPNU............................................................................................................................................ 33
UDMZU........................................................................................................................................... 34

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UQoSU............................................................................................................................................. 35
UChapter 7 Phone ConfigurationsU................................................................37
UPerformanceU.............................................................................................................................. 37
UVolumeU............................................................................................................................... 37
URegionalU............................................................................................................................. 37
UCall ForwardU..................................................................................................................... 38
UMiscellaneousU.................................................................................................................... 38
UDial PlanU.................................................................................................................................... 39
UPhonebookU................................................................................................................................. 43
UPhonebookU......................................................................................................................... 43
UBlack ListU........................................................................................................................... 44
UCall LogU............................................................................................................................. 45
UChapter 8 VoIP IP Phone AdministrationU....................................................46
UManagementU.............................................................................................................................. 46
UTime/DateU.......................................................................................................................... 46
UPassword ResetU................................................................................................................. 48
UWeb AccessU........................................................................................................................ 49
USystem Log SettingU........................................................................................................... 49
UFactory DefaultsU................................................................................................................ 50
UUpdate FirmwareU...................................................................................................................... 50
USecurityU...................................................................................................................................... 51
UProvisionU.................................................................................................................................... 52
USNMPU......................................................................................................................................... 54
UTR 069U........................................................................................................................................ 55
UAppendix A Frequently Asked Questions ListU....................................................................... 57
UAppendix B SpecificationsU....................................................................................................... 59

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0BChapter 1
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1BIntroduction
10BOverview
Based on years of VoIP manufacturing experiences, PLANET Technology introduces the 802.11 b/g/n
Functional Wireless desktop Phone. The VIP-362WT is a cost-effective, easy-to-install and simple-to-use
Desktop SIP phone that unleashes your voice communications free from wire or cable.
It is ideal for the enterprises and SOHO users to enjoy toll-quality voice communication services via the
existing WLAN/Internet network or Internet access in daily routine communications.
The VIP-362WT can cooperate with PLANET Wireless Access Points devices to form a perfect solution for
Voice over Wireless (or through normal RJ-45 cable) applications. With flexible support for PLANET IP PBX
systems or existing VoIP systems, the VIP-362WT allows users to make or receive phone calls in the coverage
of 802.11n wireless environment and offers toll-quality voice communication services via the existing
SIP-based call servers and various VoIP client devices.
VIP-362WT functions not only much like a traditional phone, allowing to place and receive calls and enjoy
other features that traditional phone has, but also it own many data services which you could not expect from
traditional telephone.
¾PRODUCT FEATURES
IEEE 802.11 b/g/n compliant wireless Desktop IP Phone
128×64 Graphic LCD with white back light
Efficient installation deployment of IP PBX solution
Cost effective, field proven compatibility, and stability
¾2BProtocol
SIP V2 (RFC 3261,3262,3263,3264)
Backward Compatible with RFC2543
Session Timer (RFC4028)
SDP (RFC2327)
RTP/RTCP (RFC1889 and RFC1890)
NAPTR for SIP URI Lookup (RFC2915)
STUN (RFC 3489)
ARP/RARP (RFC 826/903)
SNTP (RFC 2030)
DHCP server and client
HTTP Server for Web Management
TFTP/HTTP/HTTPS for Auto Provisioning
Message Waiting Indicator (RFC3842)

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DHCP Option Codes for SIP (RFC3361)
DNS/DNS SRV (RFC1706 and RFC 2782)
IEEE802.1Q VLAN/802.1p and IP TOS
¾Call Features
4 lines
Auto Answer, 3-way Conference, Music on hold,
Call Hold, Call Forwarding, Call Mute, Call Transfer, Call Waiting, Call Pickup
CID and CWCID
DTMF Relay: In-band, Out-band(RFC2833) and SIP Info
Full-duplex Speakerphone
Hotline, Redial, Dial Plan
MWI
¾Management
Firmware Upgradeable
Web Management Interface
Password Management
Local and Remote Syslog (RFC3164)
Auto Provisioning: TFTP, HTTP and HTTPS
SNTP Time Synchronization
Multi User Level
SNMPv2
TR069
11BPackage Content
‧ SIP IP Phone unit
‧ Power Adapter
‧ Quick Installation Guide
‧ CD-ROM containing the on-line manual.
‧ RJ-45 cable x1

12BPhysical Details
The following figure illustrates the front/rear panel of IP Phone.
36BFront View and Keypad function
VIP-362WT Front
Keypad Description
Handset top
cradle For the placement of handset (Receiver end)
Hook switch For hang-up and hang-off of handset
Cradle latch To prevent the handset from dropping when it is wall-mounted.
Handset
bottom cradle For the placement of handset (Transmitter end)
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Handset cord
port RJ-11 jack on the left side of the IP phone
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1
2
3
15
4
5
6
89
10
11
7
4
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9
Headset wire
port RJ-11 jack on the bottom of the handset
Headset To mount mouthpiece and earpiece on the single handle.
2 LCD screen The LCD screen is for displaying your settings, such as phone number, line status and so
on.
3 Line Keys
These keys are used as line keys; you can press the line button to select the
corresponding line, and then user can make call or do other functions.
The LED under the keys used to display the status of each extension,
4Soft keys
These keys are used as soft keys. These can be used for item selection or control on the
LCD screen.
The soft key’ function depends on their corresponding content displayed on the LCD at
that time.
5 MSG
1. The key can be used for voicemail selection, press it to access voicemail (must be set
up by your phone administrator)
2. The LED is to indicate voicemail status.
6 Hold The Hold key is used to hold the current call, press it again to release the hold function.
7 Menu Press it to access to menu items: such as phonebook, multi-functional key, and call
history and so on.
8 UP To scroll up when configuration LCD menu
9 VOL+ To turn up the volume
10 OK Press it to confirm
11 Down To scroll down when configuration LCD menu
12 VOL- To turn down the volume
13 Hands free Press it to use Hands free
14 Headset Press it to use headset.
15 Mute/Del During an active call, press it to mute the current call.
When input text, press it to delete a digit or number.
16 Numeric
Keypad Enters numeric digits for initiating a call or for entering configuration information.

37BRear View
Headset
Power Jack
10/100 RJ-45
Ethernet Port
(LAN) 10/100 RJ-45
Ethernet Port
(To PC)
VIP-362WT Rear
Keypad Description
1 DC 5V Power port
2 PC Connects to a PC.
3 LAN Connects to the Ethernet switch, router or Internet.
4 Headset Headset console, connect to headset
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38BPhone Screen Features
This is what your main phone screen might look like with an active call.
Graphic Icon Description
1 Date To display the current date.
Date format is mm/dd
2 Time To display the current time.
Time format is mm:ss (A or P)
3 Wired Icon To display the status of wired connection
4 Wi-Fi Icon To display the status of Wi-Fi connection
5 Logo To display the name
6 Internet port IP Address
To display the current IP address of Internet ports if the Internet
port have worked normally.
Or to display the current IP address of WI-FI.
If the port not connected, it will display ‘WAN down’.
7 Softkey Function To display the current softkey function.
8 Softkey Button One softkey button mapping to one softkey function in LCD
according to the wire between them.
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Phone Numbers
Indicator To display the phone number of lines.
10 Lines To display the status of lines.
The icon means unregistered.
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The icon mean registered.
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3BChapter 2
Preparations & Installation
13BPhysical Installation
Step 1. Handset Connection
Plug Handset Core with Handset and Handset Jack
Step 2. Connecting Power Adapter and Network
2.1 Power adapter
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2.2 Network
2.2. Wired Network
Connect to LAN port to access Internet
NOTE: Use only the power adapter shipped with the unit to ensure correct functionality
2.2.b Wireless Network
Through wireless connection to access the Internet
NOTE: For connection with Wireless AP / AP Router, it may need some advance connection
information (SSID, authorization password, Security mode). Please contact with the network
administrator for the information.
Step 3. Computer Network Setup
Set your computer’s IP address to 192.168.0.x, where x is a number between 2 to 254 (except 1 where
is being used for the IP phone by default). If you don’t know how to do this, please ask your network
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administrator.
Step 4. Login Prompt
Use web browser (Internet Explorer 6.0 or above) to connect to 192.168.0.1 (type this address in the
address bar of web browser).
You’ll be prompted to input user name and password: admin / 123
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14BAdministration Interface
The IP Phone provides GUI (Web based, Graphical User Interface) for machine management and
administration. Key pad administration also available for simple configuration.
39BWeb configuration access
To start IP Phone web configuration, you must have one of these web browsers installed on computer
for management
•Microsoft Internet Explorer 6.0.0 or higher with Java support
Default IP address of IP Phone is 192.168.0.1. You may now open your web browser, and insert
http://192.168.0.1 in the address bar of your web browser to logon IP Phone web configuration page.
IP Phone will prompt for logon username/password, please enter: admin / 123 to continue machine
administration.
In order to connect machine for administration, please
locate your PC in the same network segment (192.168.0.x)
of IP Phone. If you’re not familiar with TCP/IP, please refer
to related chapter on user’s manual CD or consult your
network administrator for proper network configurations.
ÍNote
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4BChapter 3
Network Service Configurations
15BConfiguring and monitoring your IP Phone from web browser
The IP Phone integrates a web-based graphical user interface that can cover most configurations
and machine status monitoring. Via standard, web browser, you can configure and check machine
status from anywhere around the world.
40BManipulation of IP Phone via web browser
Log on IP Phone via web browser
After TCP/IP configurations on your PC, you may now open your web browser, and input
HUhttp://192.168.0.1UH to logon IP Phone web configuration page.
IP Phone will prompt for logon username/password: admin / 123
When users login the web page, users can see the IP Phone system information like firmware version,
company…etc in this main page.
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5BChapter 4
VoIP IP Phone Status
16BStatus
You can check the basic phone status to find out more information about the phone.
They include three parts Basic, DHCP and Syslog.
41BBasic
In this page include Product Information, Line Straus, Network Straus, System Status.
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Item Descriptions
Product Information It shows the basic information of the product.
Line Status It shows the registration state of each line.
Network Status It shows the information of Internet port, VPN and PC
port.
System Status It shows the current time and the running time of the
product.
Refresh Click Refresh button to refresh status of phone.
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42BDHCP
This page displays the status about DHCP server enable/disable, start IP address, end IP address and
client lease time. Click Refresh button to refresh status of DHCP server.
Item Descriptions
DHCP Status It shows the information of the DHCP Server.
43BSyslog
It shows all the log information of system.
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