Plantronics S11 Setup guide

TELEPHONE
HEADSET SYSTEM
S11
LIMITED WARRANTY
for Plantronics Commercial Products
Purchased in the US and Canada
• This warranty covers defects in materials and workmanship of Commercial
Products manufactured, sold or certified by Plantronics which were purchased
and used in the United States and Canada.
• This warranty lasts for one year from the date of purchase of the Products.
• This warranty extends to you only if you are the end user with the original
purchase receipt.
• We will, at our option, repair or replace the Products that do not conform to
the warranty. We may use functionally equivalent
reconditioned/refurbished/remanufactured/pre-owned or new Products or
parts.
• To obtain service in the U.S. contact Plantronics at [phone] and in
Canada call [phone]. If you need additional information, please
contact our service centers at the numbers provided.
• THIS IS PLANTRONICS’ COMPLETE WARRANTY FOR THE PRODUCTS.
• This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state or province to province. Please contact
your dealer or our service center for the full details of our limited warranty,
including items not covered by this limited warranty.
FCC REGISTRATION INFORMATION
The FCC Wants You To Know
Changes or modifications to this product not expressly approved by Plantronics, or
operation of this product in any way other than as detailed by the owner’s manual, could
void your authority to operate this product.
FCC Requirements– Part 68
This equipment complies with Part 68 of the FCC Rules. The FCC Part 68 Label is located
on the bottom of the unit This label contains the FCC Registration Number and Ringer
Equivalence Number (REN) for this equipment If requested this information must be
provided to your telephone company. The REN is useful to determine the quantity of
devices you may connect to your telephone line and still have all of those devices ring when
your telephone number is called. In most, but not all areas, the sum of the RENs of all
devices connected to one line should not exceed five (5.0). To be certain of the number of
devices you may connect to your line, as determined by the REN, you should contact your
local telephone company to determine the maximum REN for your calling area.
Connection to the telephone network should be made by using standard modular
telephone jacks, type RJll. The plug and/or jacks used must comply with FCC Part 68 rules.
If this telephone equipment causes harm to the telephone network, the telephone company
will notify you in advance that temporary discontinuance of service may be required. But if
advance notice isn’t practical, the telephone company will notify the customer as soon as
possible. Also, you will be advised of your right to file a complaint with the FCC if you
believe it is necessary. The telephone company may make changes in it's facilities,
equipment, operations or procedures that could affect the proper functioning of your
equipment If they do, you will be notified in advance in order for you to make necessary
modifications to maintain uninterrupted service.
INDUSTRY CANADA NOTICE
Terminal Equipment
Notice: This equipment meets the applicable Industry Canada Terminal Equipment
Technical Specifications. This is confirmed by the registration number. The abbreviation, IC,
before the registration number signifies that registration was performed based on a
Declaration of Conformity indicating that Industry Canada technical specifications were
met. It does not imply that Industry Canada approved the equipment.
Notice: The Ringer Equivalence Number (REN) for this terminal equipment is marked on
the equipment itself. The REN assigned to each terminal equipment provides an indication
of the maximum number of terminals allowed to be connected to a telephone interface.
The termination on an interface may consist of any combination of devices subject only to
the requirement that the sum of the Ringer Equivalence Numbers of all the devices does
not exceed five.
Radio Equipment
The term “IC:” before the radio certification number only signifies that Industry Canada
technical specifications were met. Operation is subject to the following two conditions: (1)
this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device. “Privacy of
communications may not be ensured when using this telephone”.
WELCOME
IMPORTANT SAFETY INSTRUCTIONS
1. Read and understand all instructions.
2. Unplug this product from the wall outlet before cleaning. Do not use
liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
3. Do not locate this product near water, for example, near a bathtub,
sink, or laundry tub, in a wet basement or near a swimming pool.
4. This product should never be placed near or over a radiator or heat
register. It should not be placed in a built-in installation unless proper
ventilation is provided.
5. Do not allow anything to rest on the power cord. Do not locate this
product where persons walking on it will damage the cord.
6. Do not overload outlets and extension cords as this can result in risk
of fire or electric shock.
7. Never disassemble or push objects of any kind into the product as this
may short out parts which could result in a fire or electric shock.
Never spill liquid of any kind on the product.
8. Use caution when installing or modifying telephone lines.
9. This product requires an approved power supply such as the one
supplied by a Listed Class 2 Direct Plug-In Power Unit rated 9VDC
350mA. Plantronics Part No. 45671-01, rated at an input voltage of
120 VAC, 60Hz and 6 W.
10. This product requires AC power in order to operate. In order to have
phone service during a power outage, have another telephone
available that is powered only by the telephone line.
11. Keep all product cords and cables away from operating machinery.
12. Avoid using a telephone (other than a cordless type) during an
electrical storm. There may be a remote risk of electric shock
from lightning.
13. Do not use the telephone to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
© 2003 Plantronics, Inc. All rights reserved. Plantronics, the logo design,
and Plantronics and the logo design combined are trademarks or
registered trademarks of Plantronics, Inc.
Printed in USA. 65806-01 (12-03)
INFORMATION ON SUPPLIES AND ACCESSORIES
For information on
supplies and accessories call Plantronics
at 1-800-544-4660 or visit our web site at
www.plantronics.com.
See also Diagram Key for additional part numbers.
Thank you for selecting the S11 Telephone Headset System from
Plantronics. This User Guide will help you install your S11 Telephone
Headset System and learn its basic operation.
The S11 Telephone Headset System is designed to add a headset to an
existing telephone.
The S11 System provides precise levels of listening and talking comfort
and crystal clear voice quality.
The S11 System is not designed to work on telephones that have the
dial pad in the handset or on cordless telephones.
This user guide provides the following steps to quickly set up and use
your headset system.
This side has:
• Important Safety Instructions
• FCC Registration
• Limited Warranty
The other side has the Quick Start Guide:
• Identify Components
• Setup
• Using the Headset
• Placing a Call
• Receiving a Call
• Troubleshooting
• Plantronics Help Desk
QUICK START USER GUIDE

Base Front Base Rear
Headset
21
22
Tone
Listen
Speak
Volume
Handset
Headset
Mute
2
11
3
4
5
6
7
10
8
9
13
14
12
20
19
22
21
15
17
18
16
Configuration
123456
Hi Low
Tx Level
1
20
S11 QUICK START GUIDE
Identify the Components
1
Setup
2
Placing a Call
4
Receiving a Call
5
Headset Holder
(P/N 46356-01)
Online Indicator Light
Listen Volume Control
Mute Indicator Light
Handset Indicator Light
Headset/Handset Switch
Headset Jack
Headset Indicator Light
Mute Button
Speak Volume Control
Tone Control
AC Power Adapter Jack
Handset Jack
Telephone Line Jack
Speak Level Switch
Configuration Switch
Short Cord
(P/N 40974-01)
AC Power Adapter
(P/N 45671-01)
Cord
Clothing Clip
(P/N 43220-01)
Headset Assembly
Voice Boom
18
The S11 Telephone Headset System is designed for use with
an existing telephone.
2.1 Turn the S11 base over and insert the headset holder.
2.2 Remove the handset cord from your telephone and
plug it into the S11 handset jack.
2.3 Using the short cord, connect the S11 telephone line
jackto your telephone handset jack.
2.4 Plug the headset cordinto the headset jack.
2.5 Connect the AC power adapterto the S11 AC power
adapter jackand a wall outlet.
2.6 Put on headset.
2.7 Press the headset/handset switchand pickup the
handset (headset indicator lighton).
2.8 Slide the configuration switchuntil you hear a clear
dial tone through the headset.
Trying other settings will not harm the amplifier or
your telephone.
I cannot hear a dial tone.
■Make sure all cable connections are correct and firmly in place.
■Pay special attention that handset cord is properly connected.
■Ensure AC power adapter is connected and power is on.
■Make sure you have pressed the headset button and the
headset indicator is on.
■Make sure the telephone handset is off-hook.
■Adjust listen volume control.
■Adjust the compatibility slide switch.
■Ensure that the headset is centered on your ear.
Caller cannot hear my voice.
■Make sure the mute button is turned off (indicator off).
■Increase the outgoing volume by adjusting the speak volume
control
■Adjust headset so the microphone is closer to your mouth.
I hear a hum in the headset.
■Adjust the compatibility slide switch until the sound is clear.
Trying other settings will not harm the amplifier or your
telephone.
Plantronics Help Desk
The Plantronics Help Desk is ready to assist you!
Dial 1-800-544-4660, Sunday 5:00 p.m. through
Friday 5:00 p.m. Pacific Standard Time or visit our
website at www.plantronics.com.
TROUBLESHOOTING
3
Using the Headset
3.2 3.3
4.1 With the headset in position, begin placing a call by
pressing the headset/handset switch. (Headset
indicator lighton.)
4.2 Lift the handset off-hook.
4.3 Make sure mute buttonis off (Mute indicator lightoff).
If you don’t hear a dial tone, see Troubleshooting.
4.4 Dial a friend or co-worker. When your party answers,
speak normally.
4.5 If your friend or co-worker cannot hear you or you hear a
buzz or hum, move the configuration switchto another
setting.
4.6 Adjust how loud you sound to the other party by first
moving the speak level switch, then fine-tuning with
the speak volume control.
4.7 Adjust the volume of the other party’s voice by using the
listen volume control.
5.1
With the headset in position, when your telephone notifies
you of an incoming call, press the headset/handset
switch, (headset indicatoron), place the handset
off-hook. Begin speaking.
5.2
The volume of the incoming call can be adjusted by moving
the listen volume control
 on the front of the S11.
MUTE FEATURE
5.3 When you activate the mute button, the calling party
cannot hear your voice but you will be able to hear the
calling party.
211
3
4
567
10
8
9
13
16
14
12
1
15
17
19 2.1 2.3 2.2
2.5
2.4
2.8
3.1 Place the headset on your head.
3.2 Position the voice boom near the corner of your mouth.
CLOTHING CLIP
3.3 The clothing clipkeeps the headset free from the
weight of the cord. Attach the clip to your clothing at
about chest level. Allow enough slack in the cord
(approximately 6 inches) to permit your head to move
without pulling on the headset or the clothing clip.
You are now ready to make or receive calls.
4.1 / 5.1
4.3 / 5.3
4.7 / 5.2 4.6
3.1