Plustek 783064365338 User manual

 Installation
 Usage & Maintenance
 Troubleshooting

Trademarks
© 2019 Plustek Inc. All rights are reserved. No portion of this document may be
reproduced without permission.
All trademarks and brand names mentioned in this publication are property of
their respective owners.
Liability
While all efforts have been made to ensure the accuracy of all contents in this
manual, we assume no liability for errors or omissions or by statements of any
kind in this manual, whether such errors are omissions or statements resulting
from negligence, accidents, or any other cause. The contents of this manual are
subject to change without notice. We will not shoulder any legal liability, if users
failed to follow the operation instructions in this manual.
Copyright
The scanning of certain documents, for example checks, bank notes, I.D. cards,
government bonds, or public documents, may be prohibited by law and/or subject
to criminal prosecution. We recommend you to be responsible and respectful of
the copyrights laws when you are scanning books, magazines, journals and other
materials.
Environmental Information
Recycle or disposal at end-of-life information, please ask local distributors or
suppliers for recycle and disposal information. The product is designed and
produced to achieve sustainable environmental improvement. We strive to
produce products in compliance with global environmental standards. Please
consult your local authorities for proper disposal.
The product packaging is recyclable.
Attention for recycling (For EU country only)
Protect your environment! This product should not be thrown into the household
waste container. Please give it to the free collecting center in your community.
Screen Examples in This Manual
The screen shots in this guide were made with Windows 7. If you are using
Windows Vista / 8 / 10, your screen will look somewhat different but functions
the same.

Table of Contents
INTRODUCTION..................................................................................................................................1
HOW TO USE THIS GUIDE .....................................................................................................................1
CONVENTIONS OF THIS GUIDE..............................................................................................................1
A NOTE ABOUT ICONS ..........................................................................................................................2
SAFETY PRECAUTIONS..........................................................................................................................2
SYSTEM REQUIREMENTS ......................................................................................................................3
BOX CONTENTS ....................................................................................................................................4
THE SCANNER’S FEATURES ..................................................................................................................5
FILM HOLDERS .....................................................................................................................................6
POWER SAVE ........................................................................................................................................8
MAINTENANCE .....................................................................................................................................8
CHAPTER I. INSTALLING THE SCANNER ...................................................................................9
SOFTWARE INSTALLATION REQUIREMENTS..........................................................................................9
HARDWARE REQUIREMENTS ................................................................................................................9
WINDOWS INSTALLATION...................................................................................................................10
Installing and Setting up the Scanner ...........................................................................................10
Software Setup Troubleshooting...................................................................................................14
Installing SilverFast Software under Windows.............................................................................15
MAC OS X INSTALLATION .................................................................................................................17
CHAPTER II. OPERATING THE SCANNER.................................................................................19
USING INTELLISCAN BUTTON.............................................................................................................19
USING QUICKSCAN BUTTON ..............................................................................................................20
QUICKSCAN SETTINGS AND PREVIEW WINDOW FEATURES................................................................20
CHAPTER III. BASIC SCANNING ..................................................................................................25
STEP 1. TURN ON YOUR SCANNER......................................................................................................25
STEP 2. PLACE FILM IN THE HOLDER ..................................................................................................25
STEP 3. INSERT THE FILM HOLDER .....................................................................................................26
STEP 4. PRESS THE QUICKSCAN BUTTON ...........................................................................................27
STEP 5. CONFIGURE QUICKSCAN SETTINGS .......................................................................................27
STEP 6. FINISH SCANNING ..................................................................................................................27
APPENDIX A: TROUBLESHOOTING............................................................................................28
SCANNER CONNECTION ......................................................................................................................28
SCANNING PROBLEMS ........................................................................................................................29
APPENDIX B: SPECIFICATIONS ...................................................................................................32
APPENDIX C: CUSTOMER SERVICE AND WARRANTY........................................................35
SERVICE & SUPPORT INFORMATION (FOR EU COUNTRY ONLY).........................................................35
STATEMENT OF LIMITED WARRANTY.................................................................................................36
FCC RADIO FREQUENCY STATEMENT................................................................................................37

1
Introduction
Welcome to the world of Plustek scanners – the ultimate in computer imaging. Your
new scanner will improve the professionalism of your day-to-day computing tasks by
allowing you to input images into your computer system.
Like all of our products, your new scanner is thoroughly tested and backed by our
reputation for unsurpassed dependability and customer satisfaction.
Thank you for choosing us as your scanner supplier. We hope you will continue to
turn to us for additional quality products as your computing needs and interests grow.
How to Use This Guide
This User’s Guide provides instructions and illustrations on how to install and operate
your scanner. This guide assumes the user is familiar with Microsoft Windows. If this
is not the case, we suggest you learn more about Microsoft Windows by referring to
your Microsoft Windows manual before using your scanner.
The Introduction section of this manual describes the box contents and minimum
computer requirements to use this scanner. Before you start installing your scanner,
check the box contents to make sure all parts are included. If any items are damaged
or missing, please contact the vendor where you purchased your scanner or our
customer service directly.
Chapter I describes how to install scanner’s software and connect the scanner to your
computer. Chapter II describes the two scanner buttons and the available settings in
the QuickScan program. Chapter III describes step-by-step how to perform a basic
scanning task using the QuickScan button.
Appendix A contains technical support information that can help you solve simple
problems. Before calling for help, please read through Appendix A: Troubleshooting.
Appendix B contains the Specifications of the scanner you purchased. Appendix C
contains our limited warranty agreement and FCC statement concerning the product.
Conventions of This Guide
Bold Important note or first use of an important term in a chapter.
[XXX] Represents commands or contents on your computer screen.

2
A Note about Icons
This guide uses the following icons to point out information that deserves special
attention.
Danger
Danger: A procedure that must be followed carefully to
prevent injury, or accidents.
Caution
Caution: Information that, if not followed, may result in
data loss or damage to the product.
Attention
Pay Special Attention: Instructions that are important to
remember and may prevent mistakes.
Safety Precautions
Before using this device, please read the following important information to eliminate
or reduce any possibility of causing damage and personal injury.
1. Usage, the product is for indoor use in dry locations. Moisture condensation may
occur inside this device and cause malfunction at these conditions:
• when this device is moved directly from a cold to a warm location;
• after a cold room is heated;
• when this device is placed in a damp room.
To avoid the moisture condensation, you are recommended to follow the
procedure:
i. Seal this device in a plastic bag for it to adapt to room conditions.
ii. Wait for 1-2 hours before removing this device from the bag.
2. Do use the power adapter and USB cable provided with the scanner. Use of other
power adapter and cables may lead to malfunction.
3. Keep the space around the AC adapter clear in case you need to quickly unplug
the AC adapter during emergencies.
4. Damaged wire could cause fire or electrical shock. Keep the power cord straight
and without being twisted, bended, or scraped.
5. Unplug this device if you don’t need to use for a certain period of time, such as,
during night or long weekend, to avoid any risks of causing fire.
6. Do not attempt to disassemble the scanner. There is danger of an electrical shock
and opening your scanner will void your warranty.

3
7. Be sure not to bump or knock the scanner as it is fragile and could break.
8. Before installing the device drivers, please disconnect all other imaging devices
(other scanners, printers, digital cameras, web cameras) from the PC.
9. Save the Setup/Application CD, the SilverFast DVD and DVD-ROM case. You
may need to reinstall the driver and software in the future.
10. Please make sure your hands are clean before handling slides and negatives. If
there is dust on your film material, please clean it by blowing it off or wiping
with non-abrasive cloth.
11. Please keep your slides and negatives in a cool, dry place out of direct sunlight.
Handle with care as improper storage and handling can lead to deterioration and
ultimately affect your scan results.
System Requirements1
Windows
 2 GHz CPU or above
 2 GB RAM (4 GB RAM recommended)
 10 GB Free Hard Disk Space
 CD/DVD Drive or Internet Connection
 USB Port
 Microsoft Windows Vista / 7 / 8 / 10
Macintosh
 2 GHz CPU or above (INTEL based CPU, NO PowerPC)
 2 GB RAM (4 GB RAM recommended)
 10 GB Free Hard Disk Space
 DVD Drive or Internet Connection
 USB Port
 Mac OS X 10.7 / 10.8 / 10.9 / 10.10 / 10.11 / 10.12 / 10.13 / 10.14
1Higher requirements might be needed when you scan or edit a large quantity of image data. The
system requirements here are only a guideline, as in general the better the computer (motherboard,
processor, hard disk, RAM, video graphic card), the better the results.

4
Box Contents2
Scanner
Padded carrying bag
Mounted Slide Holder and Filmstrip Holder
USB Cable
Power Adapter
Quick Guide
LaserSoft SilverFast DVD-ROM & Serial Number
Setup / Application CD-ROM
35 mm IT-8 Target (35 mm IT-8 Target is not included in all scanner models)
Attention
The SilverFast serial number is located on the
front of the SilverFast DVD-ROM case.
2Save the box and packing materials in case you need to transport this scanner in the future.

5
The Scanner’s Features
Film Holder Slot: Insert the film holder into the scanner through dust cover.
The film holder can be inserted from either side. The film holder will index at
each frame using the notches on its side rails.
Power LED: It indicates the scanner status.
Light Status
On The scanner is turned on, ready to scan images.
Off
The scanner is off, either because the power is not turned on,
or because the power cord is not properly plugged into an AC
power outlet.
IntelliScan Button: You may press the button to launch the SilverFast
application.
QuickScan Button: You may press the button to perform a predefined scanning
task.
Power Button: Use this to turn the scanner ON or OFF.
Serial Number Sticker: Located at the rear of the scanner. You will need it
when you contact your dealer or our service center in the future.
Power Receptor: It connects the scanner to a standard AC power outlet by the
included power adapter.)
USB Port: It connects the scanner to a USB port on your computer by the
included USB cable.

6
Film Holders
Two film holders are included in the package. They guarantee correct scanning results.
A. For scanning 35mm mounted slides (max. 4 slides)
B. For scanning 35mm filmstrips (max. 6 frames)
Using Mounted Slide Holder
Insert mounted slides into slots with emulsion (non-glossy) side down.
There are arrows and illustrations on the frame of each slot. Please follow illustrations
to insert mounted slides.
Using filmstrip holder
Place filmstrip in the film holder with emulsion (non-glossy) side down, then snap the
film holder cover closed.

7
Attention
 For correct scan results, always turn the film with the top of
the image facing towards the back of the scanner (where
power cord and USB cord are located) and keep emulsion
(non-glossy) side down.
 There is text on the top and bottom of the film, such as
manufacturer, frame numbers, film codes, batch numbers...etc.
With the film oriented correctly as described above, this text
should be read clearly (i.e., not backwards or up-side-down).

8
Power Save
To save power consumption, the scanner light source always automatically turns itself
off after the scanning process is finished.
Maintenance
Caution
To keep your scanner working smoothly, take a moment to
review the following maintenance tips.
 Avoid using the scanner in a dusty environment. When it is not in use, keep the
scanner covered. Dust particles and other foreign objects may damage the unit.
 Do not attempt to disassemble the scanner. There is danger of an electrical shock
and opening your scanner will void your warranty.
 Do not subject the scanner to excessive vibration. It may damage the internal
components.

9
Chapter I. Installing the Scanner
Before installing your scanner, please verify that you have all of the proper
components. A list of the package contents is provided in the Box Contents section of
this guide.
Software Installation Requirements
Your scanner comes with the scanner’s driver, QuickScan Setting and LaserSoft
SilverFast software. Under Mac OS X, only SilverFast is compatible and needs to be
installed. The other bundled software is not compatible with Mac OS X. To ensure
ample room for the installation, as well as for scanning and saving images, a
minimum of 10 GB of hard disk space is recommended.
Hardware Requirements
This scanner connects to your computer through the Universal Serial Bus (USB)
which supports hot Plug and Play. Note that on some computers, the USB port at the
rear of the computer may be occupied and additional ports may be found on the
monitor or keyboard. If you are having trouble in locating the USB port on your
computer, please refer to the hardware manual that came with your computer.
If you don’t find such USB ports on your computer, then you need to purchase a
certified USB interface card to add USB capabilities to your computer.

10
Windows Installation
Installing and Setting up the Scanner
Please follow the step-by-step procedures described below to install the USB scanner.
Step 1. Connecting the Scanner to Your Computer
Plug the power adapter into the scanner’s power receptor.
Plug the other end of the power adapter into a standard AC power outlet.
Plug the square end of the included USB cable to the USB port at the rear of the
scanner.
Plug the rectangular end of the USB cable to the USB port on the back of your
computer.
Note: If there is another USB device connected to the computer, connect the
scanner to an available USB port.

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Step 2. Installing the Software
1. Insert the Setup/Application
CD-ROM, included with your
scanner, into your CD-ROM
drive. Click [Run install.exe]
in the [AutoPlay] window. I
f
the installation does not start
automatically, browse your
CD-ROM drive and manually
run the [install.exe] file.
2. Click on the [Yes] button i
f
the [User Account Control]
dialog pops up. If the pop-up
wizard window appears click
[Next], and click [Install this
driver software anyway] in the
[Windows Security] window
then click [Finish] in the
wizard window.
3. Follow the on-screen
instructions to install all
software that your new USB
scanner requires.

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4. After the software is
installed, close all open
applications and click on the
[Finish] button to restart your
computer.
You will find a new QuickScan icon if the installation was successful. The
QuickScan icon , located on the Windows system tray, indicates if the scanner
software is properly launched and the scanner and computer are communicating with
each other.
Appearance Status
The QuickScan program has been successfully launched and the
scanner is connected with the computer, ready to scan mages.
The scanner is not connected with the computer.
No Display
You have chosen to terminate the QuickScan program, no
matter the scanner is connected or disconnected with the
computer.
Attention
For Windows Vista / 8 / 10, please follow the on-screen
installation instructions after connecting the scanner.

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Manually Installing the Software
1. Insert the Setup/Application
CD-ROM, included with your
scanner, into your CD-ROM
drive. Click [Run install.exe] in
the [AutoPlay] window. If the
installation does not start
automatically, browse your CD-
ROM drive and manually run the
[install.exe] file. Click on the
[Yes] button if the [User Account
Control] dialog pops up. Follow
the instructions in the pop-up
installation message.
2. In the [Device Manager]
window, right-click on this
scanner under [Other devices]
and select [Update Driver
Software] from the pop-up menu.
Click [Browse my computer for
driver software] in the window
that appears, and click the
[Browse] button.
3. In the [Browse For Folder]
window, select the folder or the
CD-ROM drive that contains this
scanner’s driver and click the
[OK] button to return to the
previous screen. Click the [Next]
button and click [Install this
driver software anyway] if the
[Windows Security] window
appears.

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4. Follow the on-screen
instructions to install all software
that your new USB scanner
requires.
5. After the software is installed,
close all open applications and
click on the [Finish] button to
restart your computer.
Software Setup Troubleshooting
Carefully review the steps outlined in this guide and the Quick Installation Guide that
accompanied your scanner.
If you are still having problems, please check that:
• You have 10 GB of free space on your hard disk drive.
• The scanner is plugged in and has power.
• You are using the USB cable supplied with the scanner.
• The square end of the USB cable is plugged into the rear of the scanner.
• The rectangular end of the USB cable is plugged into the back of your computer.
If you deviated from the installation procedures defined in this manual, please unplug
the USB cable from the scanner and reinstall the software from the CD-ROM. To
reinstall your scanner’s software, click [Start], [Run], then type [D:\Install] (where D
represents the letter of your CD-ROM drive). Carefully follow all the installation
instructions presented in the Setup Wizard. Reboot your computer when prompted,
and plug the USB cable back into the scanner while your computer is still turned on.

15
Installing SilverFast Software under Windows
Your scanner comes with the advanced and feature rich scanning application
SilverFast. Please insert the SilverFast DVD into your optical drive and click on [Run
xxxx.exe] to launch the installation assistant, then follow below illustrated guide to
install the application:
1. Follow the on-screen
instructions. Please activate the
[I accept the terms of the License
Agreement] checkbox and click
on [Next] to continue.
2. Please select the components
to install by activating the
respective checkbox. Then click
on [Next] to continue.
3. If you wish to install the
application to an alternate folder,
please enter the exact path in the
[Destination Folder] field or
click on [Browse…] to choose a
folder using the dialog. Then
click on [Install] to continue.

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4. After the installation finishes,
please activate the option you
wish to execute, then click on
[Finish] to exit the installer.
5. Launch the SilverFast program
using the SilverFast shortcut on
your Desktop. Verify your
[Image Source] and [Language
selection], then click on [Start] to
launch the program.
6. Once the program has been
launched, enter your [First
name], [Last name] and [Serial
number], then click on [Unlock]
to unlock SilverFast. Keep the
SilverFast DVD in the computer
until you have unlocked
SilverFast. The
SilverFast serial
number is located
on the front of the
SilverFast DVD-
ROM case.
7. Please wait while the program
is being launched. This is what
the main interface of the
SilverFast application looks like.

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Mac OS X Installation
Attention
You do not have to install any scanner drivers when installing
the scanner under Mac OS. The scanner drivers are already
included within the SilverFast installation.
Your scanner comes with the advanced and feature rich scanning application
SilverFast. Please insert the SilverFast DVD into your optical drive and double-click
on [SilverFast Install] to launch the installation wizard, then follow below illustrated
guide to install the application:
1. Follow the on-screen
instructions. When prompted to
agree to the terms of the software
license agreement, click on
[Agree] to do so.
2. Click on [Install] to begin
installing the application.
3. Enter the [Password] of the
current user account when
prompted, then click on [Install
Software] to continue.