Poly Savi 7210 Office User manual

Savi 7210/7220 Office
for desk phone
PLANTRONICS + POLYCOM. NOW TOGETHER AS

Contents
DECT information 3
DECT Enhanced security 3
Overview 4
Headset overview 4
Base overview 5
Accessories 6
Hook up system 7
Desk phone setup details 7
Subscribe headset to base 10
Automatic secure subscription 10
Manual over-the-air subscription 10
Ending subscription 10
Fit and charge 11
Wear on the right or left 11
Charge your headset 11
Battery 11
System basics 12
Power on your headset 12
Adjust volume 12
Make, answer, end calls 12
More Features 14
Out of range warning tones 14
Talk time 14
Wideband/narrowband audio switch 14
Troubleshooting 15
Headset 15
Desk phone 16
Support 17
2

DECT products should never be used outside the region in which they were originally purchased
and intended to be used.
The enclosed DECT wireless product uses restricted wireless radio frequencies which vary by
country. Use of this DECT product in unauthorised countries is a violation of law, may disrupt
telecommunications networks and devices and can subject you to fines and penalties by
regulatory agencies.
Plantronics is a member of the DECT Forum and has fully adopted their recommendations for
enhancements to security within all DECT products.
Plantronics DECT-based products now fully incorporate the latest recommendations on Enhanced
security from the DECT Forum and ETSI. These improvements cover registration, authentication,
authorisation and encryption procedures. Plantronics DECT products are now secure against all
the known vulnerabilities that were highlighted by the public announcements of the Chaos
Council in 2009.
Plantronics DECT products have been tested against and passed the DECT Forum security
certification requirements and consequently have been granted 'DECT Forum security' logo
certification.
Plantronics products using the new enhanced version of DECT that includes these security
improvements are marked on the base with the DECT Forum security logo.
DECT information
DECT Enhanced security
3

:04
Subscribe
Mute/unmute
Power
Manual subscribe (connect)
Volume up
Volume down
Call
Be safe
Please read the safety guide for important safety, charging, battery and regulatory information
before using your new headset.
Overview
Headset overview
4

1 2 3 4 5 6 7 8 9
12
10
11
1Desk phone LED 7Telephone interface cable jack
2Subscribe LED 8Auto answer
3Charging LED 9Subscription button
4Wideband/narrowband audio switch 10 Desk phone listening volume
5Power jack 11 Desk phone speaking volume
6Handset lifter jack 12 Desk phone configuration switch
Base overview
5

1Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk
phone call. Enables remote call control with your headset.
2HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call control
with your headset.
Accessories
6

Using the diagram, connect your headset system.
NO HEADSET PORT
OR
HEADSET PORT
NOTE Base configuration settings
Desk phone Setting (on bottom of base)
Most phones A
Cisco phones D
Cisco phones with EHS cable A
Choose a desk phone setup A, B, C or D and connect cables.
ADesk phone with dedicated headset port
USE
• Connect one end of the telephone interface cable to the back of the base
• Connect the other end of the telephone interface cable into the dedicated headset port on
the desk phone
IMPORTANT Cisco phones use configuration Don the bottom of the base. Most other phones use
default configuration A.
NOTE Use this setup if you are not using the HL10 lifter or EHS cable. In this configuration, press
both the headset button on your desk phone and the call control button on the headset to
answer or end calls.
Hook up system
Desk phone setup details
7

BDesk phone (standard)
USE
• Connect one end of the telephone interface cable to the back of the base
• Disconnect the handset coil cord from the base of the desk phone and re-connect it to the
telephone interface cable junction box
• Finally connect the remaining end of the telephone interface cable into the open handset port
on the desk phone
IMPORTANT Cisco phones use configuration Don the bottom of the base. Most other phones use
default configuration A.
NOTE Use this setup if you are not using the HL10 lifter or EHS cable and your desk phone does
not have a dedicated headset port. In this configuration, manually remove the handset on your
desk phone and press the call control button on the headset to answer or end calls.
CDesk phone + EHS cable (sold separately)
USE
IMPORTANT Use configuration Aon the bottom of the base, which works for most phones
including Cisco phones.
DDesk phone + HL10 lifter (sold separately)
8

USE
IMPORTANT Cisco phones use configuration Don the bottom of the base. Most other phones use
the default configuration A.
9

The headset and base that came in the box are subscribed (connected) to each other. However, if
you wish to use a new headset or need to restore subscription to your current headset, the units
can be subscribed to each other by the following two methods.
With your system idle, docking a headset will automatically subscribe it to the base, making it the
primary headset. The base subscription LED will flash during the subscription process and
becomes solid green when the new subscription is established.
1With your system idle and your headset undocked, press and hold the Subscription button on the
back of the base for 4 seconds. The subscription LED on the display panel will flash.
2Press and hold the Volume up button on the headset for 4 seconds until the headset LED turns
solid green.
3When the base subscription LED turns solid green and the headset LED turns off, the headset and
base are subscribed to one another.
NOTE If the subscription process times out after 2 minutes or if the subscription process fails, try to
re-subscribe the headset again.
If the base is in subscription mode and you want to stop the base from searching for a headset,
press the subscription button again or place the headset in the charging cradle. The subscription
LED on the base stops flashing and is solid green.
Subscribe headset to base
Automatic secure
subscription
Manual over-the-air
subscription
Ending subscription
10