Poly Voyager 5200 UC User manual

Voyager 5200 UC
Bluetooth headset
User Guide

Contents
Headset overview 3
USB Bluetooth adapter 4
Charge case overview 5
Charge your headset 6
Check headset battery status 7
Low battery warnings 8
Use charge case 8
Fit 9
Change eartip size 9
Switch ears 9
Connect and pair 10
Pair to mobile device 10
Connect to PC 10
Configure USB adapter for streaming media 10
NFC pairing 11
The Basics 12
Power on/off 12
Adjust the volume 12
Make/Take/End Calls 12
Interact with Microsoft softphone 12
Play or pause audio 13
Voice assistant 13
Use sensors 13
Advanced features 15
Adjust voice alert volume 15
Reconnect to wireless device 15
Caller Announcement (mobile phone only) 15
Pair USB adapter again 15
Load software 17
Update your Poly device 17
Troubleshooting 18
What's in the box 21
Accessories 22
Safety warnings 23
Frequency and transmitter power 23
Safety Instructions 23
Support 25

Headset overview
Siri /
Google
Assistant
Microsoft
Teams*
NFC
Icon Headset control
Volume
Mute
Call
Microsoft Teams (requires Teams desktop app)
Bluetooth pairing
Siri, Google
Assistant
Default voice assistant
NFC Near Field Communication (available on select models)
Charge port
Power
Indicator light
3

USB Bluetooth adapter
Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it
into your computer to connect to high-fidelity computer audio.
Note: Adapter's USB connection and design may vary, but function is the same.
Standard LEDs
USB LEDs What they mean
Flashing red and blue Pairing
Solid blue Device connected
Flashing blue On a call
Solid red Mute active
Flashing purple Streaming media from computer
LEDs when Microsoft Teams* is detected
USB LEDs What they mean
Flashing red and blue Pairing
Solid purple Microsoft Teams connected
Flashing blue On a call
Solid red Mute active
Pulsing purple Microsoft Teams notification
Note: *Requires Microsoft Teams desktop application.
4

Charge case overview
Note: The USB Bluetooth adapter is stored inside of the charge case.
Important: The charge case is placed in deep sleep mode after manufacturing to save
power and protect the battery. To wake-up the charge case, plug it into a power source
for a minimum of 1 minute. The LEDs flash when charging.
5

Charge your headset
Your new headset has enough power to pair and make a few calls directly out of the box.
It takes approximately 90 minutes to fully charge the headset; the indicator light turns
off once charging is complete.
A micro USB cable is supplied to allow you to charge the headset with an AC wall charger
(not included) or through a PC's USB port. The PC must be powered on to charge via USB
2.0 or higher.
Or you can use the accessory charge case. Press the charge case button to begin
charging.
6

Note: Always charge at near room temperatures; never charge battery at temperatures
below 0°C (32°F) or above 40°C (104°F).
Check headset battery status
Check your headset battery status by doing one of the following:
• With your headset powered on and smart sensors active, put on your headset and
listen to the voice alert.
• View headset LEDs while charging.
• Power on your headset and listen to the voice alert.
• View status in Poly Lens App.
LED while charging Headset battery status
Off Charging complete
Battery high
Battery medium
Battery low
Battery critical
Tip: To reset the accuracy of the talk time alert, deplete the headset battery then charge
fully.
7

Low battery warnings
Battery Level Voice Prompt
30 minutes of talk time remaining "Battery Low" repeats every 15 minutes
10 minutes of talk time remaining "Recharge Headset" every 5 minutes
Use charge case
A fully charged case can recharge your headset fully two times for an additional 14 hours
of headset talk time.
Important: The charge case is placed in deep sleep mode after manufacturing to save
power and protect the battery. To wake-up the charge case, plug it into a power source
for a minimum of 1 minute. The LEDs flash when charging.
1Place your headset inside the charge case or connect it to the charge port on the top
of the case.
2Press the case button to begin charging your headset.
Charge case LEDs Status
Fully charged
Charging
Battery depleted; Recharge case/headset
8

Fit
1Slide headset over and behind your ear, then press gently toward your ear.
Note: Remove your eyeglasses before donning the headset for best fit.
2Rotate microphone boom until it is pointed toward your mouth.
3Mic boom moves up and down for a better fit.
2 3
1
Change eartip size
Change the eartip for a better fit.
1Push in eartip and rotate to the left to unlock it.
1
2
2
2Align new eartip into slot; push, rotate to the right and lock into place.
Switch ears
To wear the headset on your other ear, rotate the boom upwards then twist it around so
the eartip is on the other side before lowering the mic boom.
3
2
1
9

Connect and pair
Pair to mobile device
1To put your headset in pair mode, press the Call button until you hear "pairing" and
the headset LEDs flash blue and red.
2Activate Bluetooth on your phone and set it to search for new devices.
•iPhone Settings > Bluetooth > On*
•Android Settings > Bluetooth On > Scan for devices*
Note: *Menus may vary by device.
3Select “Poly V5200 Series.”
Once successfully paired, you hear “pairing successful” and the headset LEDs stop
flashing.
Note: Your headset can pair with up to 8 devices but only maintain 2 connections
simultaneously; this includes the Bluetooth adapter.
Connect to PC
Your Bluetooth USB adapter comes pre-paired to your headset.
1Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC.
2The USB adapter LED flashes and then turns solid to indicate the headset is
connected to the USB adapter. If you are wearing your headset you hear “PC
connected” to indicate the connection has been established. When on a call, the LED
on the USB adapter flashes blue. When not on a call the LED is solid.
3Load Poly Lens Desktop App by visiting poly.com/software. This allows you to
customize your headset behavior through advanced settings and options.
Configure USB adapter for streaming media
Your high-fidelity Bluetooth USB adapter comes ready to take calls. To streaming media,
configure your Bluetooth USB adapter.
Windows
1To configure your Bluetooth USB adapter for streaming media in your PC, go to Start
menu > Control Panel > Sound > Playback tab. Select Poly BT700 set it as the
Default Device and click OK.
2To pause music when you place or receive calls, go to Start menu > Control Panel >
Sound > Communications tab and select the desired parameter.
10