Poly VVX Series User manual

Poly VVX Series User Guide
KEYS & BUTTONS
The Navigation arrows are shortcuts:
Down: Missed Calls List
Left: Received Calls List
Right: Placed Calls List
Up: Favorites
Mute Key: Mutes your handset or
speaker. Press to enable/disable.
LED INDICATORS
The LEDs indicates the call status:
Green: Your call is in progress.
Flashing Green: A call is incoming.
Flashing Red: A call is on hold.
DND (DO NOT DISTURB)
Press the DND softkey to
enable. While active, all calls are
automatically sent to voicemail.
Press again to disable.
1LCD Display
2Message Waiting
3Line Keys
4Softkeys
5Navigation Keys
6Home Key
6Speakerphone
7Headset
8Speaker
9Mute
10 Volume
11 Hold
12 Voicemail
13 Dialpad
14 Security Slot (back)
*System codes may vary
PLACE A CALL
Dial number (extension or 10-digit
external number) and pick up the
handset or press the Dial softkey.
ANSWER A CALL
Pick up handset or press Answer softkey.
END A CALL
Hang up handset or press End softkey.
PLACING A CALL ON HOLD
Press the Hold softkey and the LED will
blink red to indicate the call is on hold. To
return, press the Resume softkey.
POWER CYCLING OR REBOOTING
Press the Hold softkey and the LED will
blink red to indicate the call is on hold. To
return to the call, press Resume.
WARM/ATTENDED TRANSFER
Press the Transfer softkey. (The
active call is placed on hold.). Dial the
destination and press Send. Once
the recipient answers or if you reach
voicemail, press the Transfer softkey
again. To cancel a transfer, press the
Cancel softkey and the original call will
be resumed.
BLIND/COLD TRANSFER
During a call, press and hold the Transfer
softkey. (The active call is placed on hold.)
Dial the destination and press Send.
TRANSFER DIRECT TO VOICEMAIL
Press and hold the Transfer softkey. Dial
86 + extension number and press Send.
ESTABLISH 3-WAY CONFERENCE CALL
Press the More softkey, then the Confrnc
softkey. Dial the third party and press
Send. When the third-party answers,
press the More softkey then the Confrnc
softkey to join all parties.
CALL PARKING
Press the Transfer softkey. Dial
70 and press Send. You will hear what
extension the call is parked on between
710 – 739. Press Transfer again.
CHECKING VOICEMAILS
Dial 855 from your phone or press the
Messages button. Enter your voicemail
password when prompted and press #.
13
12
10
11
9
8
7
6
5
4
3
2
1
14

VOICEMAIL ROAMING
Dial 850 from any phone. Dial the
voicemail extension. Enter the voicemail
password when prompted and press #.
RECORDING VOICEMAIL GREETINGS
After accessing the voicemail:
\Press 0 for mailbox options
\Press 1 to record your Unavailable
greeting.
\Press 2 to record your Busy greeting
\Press 3 to record your Name greeting
\Press 4 to record your Temporary
greeting
CALL PARKING
During a call, press the Transfer softkey
(the active call is placed on hold). Dial
70 and press Send. You will hear what
extension the call is parked on between
710 – 739. Press Transfer again.
RETRIEVE PARKED CALL
Dial the extension the call was parked on
from any phone.
HANDLING MULTIPLE CALLS
During an existing call, you will hear a
beep as well for any additional calls.
Press the Answer softkey to accept the
additional call .(The active call is placed
on hold). If you have multiple calls, you
can use the navigation keys to highlight
a specic call and use the Hold or
Resume softkeys.
PAGING AND INTERCOM
Dial 75 + extension to page a user or
group. Dial 74 + extension to intercom
with a user.
VIRTUAL CONFERENCE ROOMS
To enter a conference room, dial the
system code 888. Enter the conference
room number followed by the # key.
Enter the PIN number (if applicable)
followed by the #key.
LOG INTO A HOT DESK PHONE
Dial 41 followed by your extension to
login. Dial 43 to logout.
1LCD Display
2Message Waiting
3Line Keys*
4Softkeys
5Navigation Keys
6Home Key
6Speakerphone
7Headset
8Speaker
9Mute
10 Volume
11 Hold
12 Voicemail
13 Dialpad
14 Security Slot (back)
*Number varies by model
13
12
10
11
9
8
7
6
5
4
3
2
1
14
KEYS & BUTTONS
The Navigation arrows are shortcuts:
Down: Missed Calls List
Left: Received Calls List
Right: Placed Calls List
Up: Favorites
Mute Key: Mutes your handset or
speaker. Press to enable/disable.
LED INDICATORS
The LEDs indicates the call status:
Green: Your call is in progress.
Flashing Green: A call is incoming.
Flashing Red: A call is on hold.
DND (DO NOT DISTURB)
Press the DND softkey to
enable. While active, all calls are
automatically sent to voicemail.
Press again to disable.
Contact NetFortris Support at 877.366.2548 or [e-mail].