Polycom Integra VVX 500 User manual

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User Guide
Polycom VVX500 - VVX600

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VVX500 VVX600

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•Phone overview
•Basic telephony features
•How to place a call ?
•How to answer a call ?
•How to terminate a call ?
•How to redial a number ?
•How to mute a call ?
•How to set a call on hold?
•How to transfer a call ?
•How to make conference calls ?
•Phone preferences
•How to change the ring tone
•How to set the language
•How to adjust the volume
•How to adjust the backlight
•Voicemail & Call history
•How to listen to your voicemail
•How to consult the Call history
•How to clear the Call history
•Contacts management
•Local telephone directory
•Speed dials
•Corporate directory
•Various
•Status change
•Supervision
•How to reboot your phone
Content

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Polycom VVX500/600 : phone overview

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•Phone views
•Your phone has 4 main views: Home, Calls, Active Call
and Lines View (the default)
•For Home View press
•From Home View, press to display either Lines, Calls or
Active Call View
•To switch between Lines View and either Calls or Active Call
View, swipe the screen
Phone views

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•How to place a call ?
•Using the handset:
1. Type the number on keypad
2. Press the “DIAL” green icon on
screen
3. Pick-up the handset
•Using the speaker:
1. Type the number on keypad
2. Press the speaker button
Basic telephony features
1. Pick-up the handset
2. Type the number
3. Push the “DIAL” green icon on
screen
1. Press the speaker button
2. Type the number
3. Push the “DIAL” green icon on
screen
OR
OR
Note :
You must add a « 0 » before any external number
Emergency numbers can be dialed without any preceeding « 0 » (100, 110,…)

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How to answer a call ?
•Using the handset:
1. Pick-up the handset
•Using the speaker:
1. Press the “speaker” button
2. Press the “Answer” softkey*
•Using the touch screen
Tap “answer” in the incoming
call window
Basic telephony features (2)
OR
Note :
These steps apply when the called
party is NOT in another call
*A softkey is a phone “button” which has a different function depending on the phone’s state
Incoming call indicator

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Basic telephony features (3)
How to end a call ?
•Press the “End call” softkey
•Replace the handset
•Press “handsfree” button if in handsfree
mode
OR
OR
How to redial a call ?
•Press “Home” button
•Press “New call” icon on screen
•Select first number on top of the list
*A softkey is a phone “button” which has a different function depending on the
phone’s state

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How to mute a call ?
•Press the “Mute” key.
The microphone is muted
(with the handset and in
hand free state)
Basic telephony features (4)
How to set a call on hold ?
•From an active call, tap
“Hold” softkey on screen.
If you are in calls view and the
active call isn’t highlighted,
tap it to select it
•To take back, tap “Resume”
on screen
•To end call, tap “End call” on
screen

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How to transfer a call ?
Basic telephony features (5)
Blind transfer (1)
You transfer the call
without speaking to the
third person and you
“forget” the call
Attended transfer (2)
You first speak to the third
person before transferring
the call.
2 options