Polycom Integra VVX 500 Assembly instructions

as of 04.2019
quick tips for
POLYCOM®VVX 500 & 600 SERIES
THESE QUICK TIPS APPLY TO VVX 500, 501, 600 & 601 BUSINESS MEDIA PHONES.
HOME SCREEN
Displays messages,
settings & information.
Available any time.
CALLS SCREEN
Displays all active &
held calls.
Available when you have
an active and held calls
in progress.
LINES SCREEN
Displays phone lines,
favorites & conditional
soft keys.
Available any time.
ACTIVE CALL
SCREEN
Displays the active call
in progress & any call
control options.
Available when you have
an active call in progress.
SWITCH AMONG PHONE SCREENS
You can view any screen on your phone from
other screens.
To switch among screens, do one of the
following:
• Press to view the Home, Lines, Calls or
Active Call screens
• When you have an active call in progress,
swipe the screen from left to right to view
the Lines screen.
PLACE CALLS
You can only have one active call in progress
on your phone.
To place a call, do one of the following:
• Pick up the handset, press or enter
the phone number and tap
• Enter the phone number, tap and pick
up the handset, or press or
• Press the Line key, enter the phone number
and tap
• Tap New Call, enter the phone number and
tap
• Select a Favorite from the home screen
• Select a contact from the Recent Calls
• Select a contact from the Contact Directory
ANSWER CALLS
You can answer calls using the handset,
speaker phone or a headset.
To answer a call, do one of the following:
• Pick up the handset
• Press or tap Answer
• Press
END CALLS
You can only end active calls. To end a held
call, you must resume the call first.
To end an active call
• Place the handset in the cradle, press
or or tap End Call
To end a held call
• Tap Resume, then tap End Call

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HOLD & RESUME CALLS
You can have multiple calls on hold at one time.
To hold a call
• Tap Hold
To resume a call
• Tap Resume
TRANSFER CALLS
You can transfer calls to any contact.
To transfer a call
1. Press & hold Transfer
2. Choose Blind or Consultative
NOTE
If you chose Blind, the call is transferred
immediately.
3. If you selected Consultative, dial a
number or choose a contact then
tap Transfer
FORWARD CALLS
You can forward an incoming call to a contact or
forward all incoming calls to a contact.
To forward an incoming call
1. On the Incoming Call screen, tap Forward
2. Enter the phone number & tap Forward
To forward all incoming calls
1. Tap Forward and select a line, if you have
more than one line
2. Choose either Always, No Answer or Busy
NOTE
If you chose No Answer, enter the number of rings
before the call is forwarded.
3. Enter the phone number to forward the calls
to & tap Enable
To disable call forwarding
1. Tap Forward and select a line, if you have
more than one line
2. Choose the forwarding type & tap Disable
INITIATE A CONFERENCE CALL
You can initiate a conference call with a total of
3 people including yourself.
To initiate a conference call
1. Call a contact
2. Tap Conference & call your next contact.
3. When the contact answers, tap Conference
You can also join an active and held call into a
conference call.
To join two calls into a conference call
On the Calls screen, tap Join
VIEW RECENT CALLS
You can view placed, received & missed calls.
To view recent calls
• Tap or Directories then Recent Calls
VIEW THE CONTACT DIRECTORY
You can view contacts in the Directory.
To view the Contact Directory
• Tap Directories then Contact Directory
LISTEN TO VOICEMAIL
When you have new voicemail messages,
the amount of new messages displays on the
messages icon
To listen to voicemail
1. Tap or press Messages
2. Follow the prompts
ENABLE DO NOT DISTURB
You can enable Do Not Disturb when you do
not want to receive calls.
To enable or disable Do Not Disturb
• On the Home Screen, tap DND.The DND
icon displays on the line key and in
the status bar.