Porsche Mobile Charger Connect Release note

Porsche Mobile Charger Connect
Porsche Mobile Charger Connect
Good to know – Driver’s Manual

WKD ___ __ A 20 23 06/2022
Porsche, the Porsche Crest, Panamera, Cayenne and
Taycan are registered trademarks of Dr. Ing. h.c. F.
Porsche AG.
Printed in Germany.
Reprinting – even of excerpts – or duplication of any
kind are only permissible with the written authorisa-
tion of Dr. Ing. h.c. F. Porsche AG.
© Dr. Ing. h.c. F. Porsche AG
Porscheplatz 1
70435 Stuttgart
Germany
Driver’s Manual
Always keep this operating manual and hand it over
to the new owner if you sell your charger.
Due to dierent requirements in various countries,
the information in the thumb index tabs of this man-
ual will be dierent. To ensure that you are reading
the thumb index tab that applies to your country,
compare the article number of the charger shown in
the “Technical Data” section with the article number
on the identication plate on the charger.
Suggestions
Do you have any questions, suggestions or ideas re-
garding your vehicle or this manual?
Please write to us:
Dr. Ing. h.c. F. Porsche AG
Vertrieb Customer Relations
Porscheplatz 1
70435 Stuttgart
Germany
Equipment
Because our vehicles undergo continuous develop-
ment, equipment and specications may not be as
illustrated or described by Porsche in this manual.
Items of equipment are not always according to the
standard scope of delivery or country-specic vehicle
equipment
For more information on retrot equipment, please
contact a qualied specialist workshop. Porsche rec-
ommends a Porsche partner as they have trained
workshop personnel and the necessary parts and
tools.
Because of dierent legal requirements in individual
countries, the equipment in your vehicle may vary
from what is described in this manual. If your Porsche
is tted with any equipment not described in this
manual, your qualied specialist workshop will be
glad to provide information on the correct operation
and care of the items concerned.

1
DANGER
WARNING
CAUTION
NOTICE
About this Driver's Manual
Warnings and symbols
Various types of warnings and symbols are used in
this Driver's Manual.
Serious injury or death
Failure to observe warnings in the "Danger" category
will result in serious injury or death.
Possible serious injury or
death
Failure to observe warnings in the "Warning" cate-
gory can result in serious injury or death.
Possible moderate or mi-
nor injury
Failure to observe warnings in the "Caution" category
can result in moderate or minor injuries.
Possible vehicle damage
Failure to observe warnings in the "Notice" category
can result in damage to the vehicle.
Information
Additional information is indicated using the word
"Information".
bConditions that must be met in order to use a
function.
eInstruction that you must follow.
1. If an instruction comprises several steps, these
are numbered.
2. Instructions that you must follow on the cen-
tral display.
gNotice on where you can nd further important
information on a topic.

2
Table of contents
To the Driver's Manual
Key to pictograms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Data privacy information. . . . . . . . . . . . . . . . . . . . . . . . . 3
Further Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Security
Safety instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Proper use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Scope of supply
Access data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Overview
Connections on the control unit. . . . . . . . . . . . . . . . . . . 8
Charger control unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Display panel displays and controls. . . . . . . . . . . . . . . . 8
Selecting the installation location. . . . . . . . . . . . . . . . 10
Tools required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installing
Installing the wall mount. . . . . . . . . . . . . . . . . . . . . . . . 12
Installation without spacer. . . . . . . . . . . . . . . . . . . . . . 13
Installation with spacer. . . . . . . . . . . . . . . . . . . . . . . . . 13
Set up
Vehicle charging cables and supply cables. . . . . . . . 15
Initial operation and conguration. . . . . . . . . . . . . . . . 19
Starting with the web application. . . . . . . . . . . . . . . . 21
Logging into the charger. . . . . . . . . . . . . . . . . . . . . . . . 21
Starting setup on the charger. . . . . . . . . . . . . . . . . . . . 21
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Operating
Operating instructions. . . . . . . . . . . . . . . . . . . . . . . . . . 23
Charging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Logging into the web application. . . . . . . . . . . . . . . . 25
Using the web application. . . . . . . . . . . . . . . . . . . . . . . 26
Charging dock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Malfunctions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Transport. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Cleaning and maintenance. . . . . . . . . . . . . . . . . . . . . . . 38
Disposal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Technical Data
Identication plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Production information. . . . . . . . . . . . . . . . . . . . . . . . . 42
Importers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

3
To the Driver's Manual
To the Driver's Manual
Key to pictograms
Depending on the country, various pictograms may
be attached to the charger.
Operate the charger within a temperature
range from -30 °C to+50 °C.
The charger should not be operated at alti-
tudes of more than 5,000 m above sea level.
The charger is equipped with a non-
switched protective conductor.
The charger is equipped with a switched
protective conductor.
Dispose of the charger in compliance with
all applicable disposal regulations.
Do not use extension cables or cable reels.
Do not use (travel) adapters.
Do not use multiple sockets.
Do not use chargers with damaged electron-
ics or connecting cables.
Risk of electric shock due to im-
proper use.
Observe the Driver's Manual provi-
ded, particularly the warnings and
safety instructions.
The surface of the charger
can become very hot.
Do not operate the charger in non-earthed
mains supply systems (e.g. IT networks).
Operate the charger only in earthed mains
supply systems.
Operate the charger only in single-phase
networks.
The charger must be supplied with alternat-
ing current.
Indicates the type 1 plug with a voltage
range ≤ 250 VAC.
Indicates the type 2 plug with a voltage
range ≤ 480 VAC.
Data privacy information
To ensure that your Porsche charging equipment is
communicating correctly and is always up-to-date,
Porsche collects and processes the following encryp-
ted device-specic data from the charging equip-
ment at regular intervals: device ID, brand, genera-
tion, device type and soware version.
If you would also like to have the option of using
other Porsche Connect services for the charging
equipment, you must pair your charging equipment
to your Porsche ID account, which is available from
the Porsche Connect distributor in selected markets.
While using Porsche Connect services, Porsche col-
lects and processes the following personal details
and other device-specic data in order to provide
and render these services: customer identication,
statistics, charging process information, status, con-
nection status and time stamp of when communi-
cation was last established. You will nd further in-
formation about the general terms and conditions
of business and the data privacy policy at www.por-
sche.com/connect-store.
Regular data transfer from your charging equipment
can incur additional costs with your Internet service
provider. Your data stored at Porsche can be perma-
nently deleted using My Porsche. Due to technical
or legal restrictions, some of the Porsche Connect
services on the Porsche charging equipment are not
available in all countries.
Further Information
You will nd further information on the charger and
the Web Application in the "E-Performance" area at
https://www.porsche.com.

4
Security
DANGER
DANGER DANGER
WARNING
Security
Safety instructions
Electric shock, short cir-
cuit, re, explosion
Use of a damaged or defective charger and a dam-
aged or defective electrical socket, improper use of
the charger or failure to observe the safety instruc-
tions can cause short circuits, electric shocks, explo-
sions, res or burns.
eOnly use accessories, e.g. power supply and ve-
hicle cables, that have been approved and sup-
plied by Porsche.
eDo not use a damaged and/or soiled charger.
Check the cable and plug connection for damage
and soiling before use.
eOnly connect the charger to properly installed
and undamaged electrical sockets and fault-free
electrical installations.
eDo not use extension cables, cable reels, multiple
sockets or (travel) adapters.
eDisconnect the charger from the mains supply
during thunderstorms.
eDo not modify or repair any of the electrical com-
ponents.
eHave faults corrected and repairs performed by
experts only.
Electric shock, re
Incorrectly installed electrical sockets can cause
electric shock or re when the high-voltage battery
is charged using the vehicle charge port.
ePower supply testing and installation and initial
operation of the electrical socket for the charger
must only be carried out by a qualied electri-
cian. This person is fully responsible for compli-
ance with the relevant standards and regulations.
Porsche recommends that you use a certied
Porsche service partner.
eThe cross-section of the power cable for the
electrical socket must be dened in accordance
with the wire length and the locally applicable
regulations and standards.
eThe electrical socket used for charging must be
connected to a separately fused electric circuit
that complies with local laws and standards.
eThe charger is intended for use in private and
semi-public areas, e.g. private properties or
company car parks. In some countries, e.g. in
Italy and New Zealand, mode 2 charging is pro-
hibited in public areas.
eUnauthorised persons (e.g. playing children) or
animals must not have access to the charger and
the vehicle during unsupervised charging.
gAlways read the safety instructions in the in-
stallation manual and the Driver’s Manual.
Electric shock, re
Incorrect handling of the plug contacts can lead to
electric shock or re.
eDo not touch the contacts on the vehicle charge
port and charger.
eDo not insert any objects into the vehicle charge
port or charger.
eProtect electrical sockets and plug connections
against moisture, water and other liquids.
Flammable or explosive
vapours
Components of the charger can cause sparks and
ignite ammable or explosive vapours.
eTo reduce the risk of explosion – particularly
in garages – make sure that the control unit is
located at least 50 cm above the oor during
charging.
eDo not install the charger in potentially explosive
atmospheres.
For Indonesia only
Dilarang melakukan perubahan spesikasi yang dapat
menimbulkan gangguan sik dan/atau elektromarne-
tik terhadap lingkungan sekitar

5
Security
In order to satisfy the requirements regarding the
limits on exposure to electromagnetic radiation
(1999/519/EC), install the charger so that there is a
minimum distance from all persons of 20cm.
Observe the following instructions and recommenda-
tions in order to guarantee uninterrupted charging
with the charger:
–When installing a new electrical socket, select
an industrial electrical outlet with the highest
possible power available (adapted to the domes-
tic electric installation) and have it put into op-
eration by a qualied electrician. Porsche recom-
mends that you use a certied Porsche service
partner .
–Where technically possible and legally permissi-
ble, the electric installation must be dimensioned
in such a way that the maximum nominal power
of the electrical socket used is available for
charging the vehicle.
–Before installation, check that the necessary
power for charging a vehicle can be continuously
provided with the currently available domestic
installation. If necessary, protect the domestic
installation with an energy management system.
–The charger should preferably be operated in
earthed mains supply systems. The protective
conductor lead must be properly installed.
–If you are unsure about the electrical domestic
installation, contact a qualied electrician. Por-
sche recommends that you use a certied Por-
sche service partner .
–If you intend to use the charger with a photovol-
taic system, contact a Porsche partner .
–In order to make full use of the charger and to
ensure fast vehicle charging, use either NEMA
electrical sockets with the highest possible cur-
rent rating appropriate for the power plug or in-
dustrial electrical outlets to IEC 60309.
–When charging the high-voltage battery via the
household/industrial electrical outlet, the elec-
trical installation may be loaded to its maximum
capacity. Porsche recommends that you have
electrical installations used for charging checked
regularly by a qualied electrician. Ask a qualied
electrician which inspection intervals are appro-
priate for your installation. Porsche recommends
that you use a certied Porsche service partner .
–On delivery, the charging current is automatically
limited to prevent overheating of the electrical
installation. Have a qualied electrician bring the
charger into operation and set the charging cur-
rent limit as required for the domestic installa-
tion.
gRefer to chapter "Charging current limiting" on
page 24.
Proper use
Charger with integrated control and protection for
mode 2 charging, for charging vehicles with high-
voltage batteries that meet the generally applicable
standards and directives for electric vehicles.
eAlways use the appropriate device version for the
local mains supply.
gRefer to chapter "Technical Data" on page 40.
The charger may only be used as a combination of
supply cable, control panel and vehicle cable.
It is suitable for use outdoors.

6
Scope of supply
Scope of supply
Fig.1: Scope of supply
ASupply cable (detachable from control unit)
BPower plug for connecting to the mains supply
CControl unit
DVehicle plug (connector plug for the vehicle)
EVehicle cable (either detachable or secured to the
control unit, depending on country)
FLetter containing access data
Information
Optional components: Various wall mounts are avail-
able for the charger, depending on country, e.g. the
basic wall mount or the charging dock.
Access data
A letter containing access data, which contains all the
data you need for the charger and the Web Applica-
tion , is supplied with your device.
eKeep the letter containing access data in a safe
place.
Information
If you lose the access data that is valid upon delivery
of your device, e.g. the preset PIN and the initial
password, please contact your Porsche partner .
−Have the serial number of the charger ready.
gRefer to chapter "Serial number of the charger"
on page 7.
The letter with the access data contains the following
data:
Designation Meaning
Serial Number Serial number of the
charger
Wi-Fi MAC MAC address of WiFi
interface
GRID MAC MAC address of do-
mestic PLC interface
Vehicle MAC MAC address of vehicle
PLC interface
Wi-Fi SSID –SSID of WiFi ac-
cess point
–Host name
Wi-Fi PSK Network key
Designation Meaning
Password for home
user
Initial Home user pass-
word for the web appli-
cation
Password customer
service
Initial password for
Customer Service web
application
PIN Personal Identication
number
PUK Personal unlocking key
Information
The host name comprises the following components:
Charger+ serial number (example: MobileCharger-
Connect-1234567)
Information
The security eld contains the necessary access co-
des (PIN and PUK). This eld has a special colour
covering these codes. The codes are only visible
when this eld is dampened in running water.
Do not rub or scratch the eld while dampening it, as
the codes could also be damaged.
PIN and PUK
The PIN and PUK are used for unlocking the charger.
eIf you lose or forget a PIN you set yourself, un-
lock the charger by entering the PUK and set a
new PIN.
eIf you lose or forget the PUK, contact your Por-
sche partner.

7
Scope of supply
Password for web application
The password is used for logging into the Web Appli-
cation.
When using the initial password:
eIf you lose or forget the initial password, contact
your Porsche partner.
When using a password you set yourself:
eIf you lose or forget a password you set yourself,
reset the charger to factory settings and re-acti-
vate the initial password (Settings eFactory
settings)
Serial number of the charger
The serial number of the charger can be found in the
following places:
–In the letter containing access data aer the
designation Serial NumberSerial Number
–On the identication plate (on the back of the
control panel) aer the abbreviation SNSN
–On the high-voltage charger: Settings e
Maintenance eDevice information
–In the Web Application: Settings eMaintenance
eInformation
Porsche ID
When the charger is paired to your Porsche ID , infor-
mation about the charger and the charging processes
can be displayed in My Porsche and in the Porsche
Connect App .
If you will no longer be using the charger, e.g. if you
sell it:
1. Unpair the charger from your PorscheID (Set-
tings eUser proles).
2. Reset the charger to factory settings (Set-
tings eFactory settings).

8
Overview
Overview
Connections on the control unit
Fig.2: Connections on the control unit
ASupply cable
BVehicle cable
The supply cable Acan be removed and inserted at
the top of the control unit.
The vehicle cable Bis removed and inserted at the
bottom of the control unit.
Charger control unit
Fig.3: Control unit
APower button
BStatus LEDs
CDisplay
The charger can be switched on and o using the
Power button A(Fig.3).
The status LEDs B(Fig.3) show the status of the
charger.
Communication with the charger is shown on the
display C(Fig.3) in the form of information and error
messages.
Display panel displays and controls
Fig.4: Charger display
AStatus bar
BInformation area
CMenu bar
A brightness sensor controls the brightness of the
display. The brightness adapts automatically to the
ambient lighting conditions.
Status bar
Various symbols can be displayed in the status bar.
The following overview shows the meaning of the
symbols in the status bar.