Precor Experience TRM700-16 User manual

Service Manual
Experience™Series 700 line
TRM700-16 Base
Treadmill
120 VAC and 240 VAC

Contents
1Introduction 1
General Information 3
Model and Serial Numbers 3
Orientation 4
Covers and Panels 5
Tools 5
Specification Summary Table 6
Understanding bolt grades 7
Parts 7
Lubricants 8
Cleaning Solutions 8
Power, RF, and Ethernet Requirements 9
Treadmill Placement and Spacing Requirement 11
Safety Guidelines 13
Safety guideline you need to know and follow: 13
2Operation Verification 15
Operation Verification Tests. 15
Error Code Verification Test 15
Hardware ValidationDiagnostic Tests: 15
Operational Tests 16
Tracking Test 16
Return to service 16
3Standard Service Modes 17
About 17
Service Access Codes 17
How to Access the Service Software 18
P10 and P30 Series Consoles 18
P62 and P82 Series Consoles 18
Experience Series 700 Line Treadmills ii

Navigating the Service Software Menus 19
P10 & P30 Series Consoles 19
P80 and P82 Series Consoles 20
P62 Series Consoles 20
Hardware Validation Service Mode (51765761) 21
P10 & P30 Series Consoles 21
P62, P80, and P82 Series Consoles 23
Club Settings Service mode (5651565) 24
P10 & P30 Series Consoles 24
P62, P80, and P82 Series Console 26
About menu 26
Equipment Usage menu 27
System Settings menu 28
Maintenance menu 31
Information Display (65) 33
P10, P20, and P30 Series Consoles 33
P62, P80, and P82 Series Consoles 34
4Adjustment Procedures 35
Available Adjustment Procedures 35
Drive Belt Tension and Alignment Adjustment 36
About 36
Procedure 36
Running Belt Tension and Tracking Adjustment 40
About 40
Tools 40
Specification 40
Procedure 40
Lift Motor Calibration 45
About 45
Specifications 45
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45
Procedure 45
Lift Platform Assembly Access 48
5Replacement Procedures 53
Available Replacement Procedures 53
Covers and Panels Replacement 54
About 54
Hood Cover Replacement 56
Hood Transition Cover Replacement 57
Trim Landing Covers Replacement 59
Trim End Cap Covers Replacement 62
Trim Side Cover Replacement 64
Dash Back Cover Replacement 66
Dash Front Cover Replacement 67
Dash Top and Bottom Cover Replacement 68
Side Arm Upper/Lower Covers Replacement 72
Power Cord Replacement 73
About 73
Procedure 73
ON/OFF SW Circuit Breaker Replacement 75
About 75
75
Wire Diagram 76
Procedure 76
ASL PCA Replacement 79
About 79
Wire Diagram 79
Procedure 80
E-Stop "Emergency Switch" Replacement 82
About 82
Experience Series 700 Line Treadmills iv

Procedure 83
Motor Controller (MC) Replacement 84
About 84
MC Wire Diagram 85
MC Connector Definition 86
MC Status Light 91
Replacement Procedure 92
Drive Belt Replacement 94
About 94
Procedure 94
Drive Motor Replacement 101
About 101
Procedure 101
Drive Roller Replacement 107
About 107
Procedure 107
Take-up Roller Replacement 112
About 112
Procedure 112
Belt and Deck Replacement Procedure 116
About 116
Procedure 116
Lift Motor Replacement 122
About 122
Specification 122
Procedure 122
Lift Platform Replacement 131
About 131
Procedure 131
6Troubleshooting 137
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About 137
Introduction To Troubleshooting 137
Basic Steps 137
Standard Error Codes 139
About 139
Viewing Logged Error Codes 140
Available Error Codes 140
Troubleshooting with Error Codes 141
Error Log & CPA Event Log 141
About 141
Accessing the Error Log & CPA Event Log 142
Using the Error Log & CPA Event Log 142
Error Log & CPA Event Log 145
About 145
Accessing the Error Log & CPA Event Log 145
Using the Error Log & CPA Event Log 146
Active Status Light (ASL) 147
About 147
ASL Overview 148
ASL States 149
Setting the ASL light brightness level 149
Disabling the ASL Maintenance Reminder 150
Viewing the current ASL state 150
Viewing the ASL maintenance counter remaining miles (or hours) 150
Clearing the Blue Pulsing ASL State (Maintenance Counter reset) 151
Clearing the Yellow & Yellow Pulsing ASL states 151
7Preventive Maintenance 152
About 152
Maintenance Schedule 152
Running Belt and Deck Cleaning Procedure 156
Experience Series 700 Line Treadmills vi

8Theory of Operation 159
What's New 159
Operating System Summary Information 159
Console - Upper PCA board (UPCA) 159
Base - Lower PCA board (LPCA) 160
COMM Communication Interface Cable 160
Active Status Light (ASL) 160
161
System Wiring Diagram 161
System Overview Wire Diagram 161
Power Entry Assemble Wire Diagram 162
COMM Cable Wire Diagram 163
Console Wire Diagram 164
8Parts Exploded View 166
About 166
Exploded View Diagram 166
Parts List 173
Appendix A : Edition Information i
Edition i
Copyright i
Appendix B : Notices and Safety ii
Trademarks ii
Intellectual Property ii
Warranty ii
Safety Instruction ii
Safety Notices ii
Experience Series 700 Line Treadmills vii

1Introduction
If you are not a Precor certified servicer, you must not attempt to service any Precor Product.
Call your dealer for service information.
WARNING: This service documentation is for use by Precor certified servicer pro-
viders only. Personal injury can result from electrical shock and/or mechanical moving
parts.
This service manual applies to the Experience™ Series 700 Line treadmills. This document
contains information required to service, repair, troubleshoot, and maintain the treadmill.
Model TRM700-16 Base Configuration
TRM731 TRM700 base (0.5-12 mph, 0-15% incline) with P30 console
TRM761 TRM700 base (0.5-12 mph, 0-15% incline) with P62 console
TRM781 TRM700 base (0.5-12 mph, 0-15% incline) with P82 console
Separate Base/Console Service Manuals
There are separate service manuals for the machnine base and consoles. Use this service
manual to service, repair, and maintain the machine base. Refer to the particular console ser-
vice manual for console service, repair, and maintainance information.
Additional Documentation
There is also an online web version if you have internet access at: Online Service Manuall
See Also
Experience Series 700 Line Treadmills 1
1 Introduction

"General Information" on the facing page
"Safety Guidelines" on page13
"Operation Verification" on page15
"Standard Service Modes" on page17
"Preventive Maintenance" on page152
"Adjustment Procedures" on page35
"Troubleshooting" on page137
Experience Series 700 Line Treadmills 2
1 Introduction

General Information
The following information provides general equipment and service information that will help
you to use this manual to properly repair and maintain the treadmill.
Model and Serial Numbers
Model and Serial Numbers
Model Numbers
The product model number is an alphanumeric code that is comprised of a three character
product type designator, a 1 digit product line designator, a one digit console type designator,
and a one digit feature level designator.
Ex: TRM 833 - TRM833 Precision TRM800-14 treadmill with decline and P82 console
Product Type Product Line Console Feature Level
TRM: treadmill,
EFX: elliptical
8-Experience, Premium 8-P80, P82 7 EFX: Fixed Ramp/Moving
Arms
AMT: AMT,
UBK: Upright,
RBK: Recumbent,
7-Experience, 6-P62 5 TRM: High Speed/Decline
AMT: Moving Step Height
EFX: Moving Ramp/Moving
Arms
6-Assurance, Standard 3-P30 3 TRM: No Decline
AMT: Fixed Step Height
EFX: Moving Ramp/Fixed
Arms
4-Precision, Consumer 2-P20 1 EFX: Fixed ramp/Moving
Arms
2-Energy, Consumer 1-P10
Serial Numbers
About
The serial number uniquely identifies each machine. The serial number is an alphanumeric
code comprised of a four character model designator, a 1 letter build month code, a 2 digit day
built, a 2 digit year built and a four digit consecutive daily build number.
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General Information

Equipment Location
The serial number label is located on the hood and frame.
Note:Always use the frame label to verify the unit serial number. The hood serial
number label may be wrong if the hood was incorrectly replaced with a different tread-
mill hood the serial number for that unit will be wrong.
Orientation
The equipment orientation (front, right, left, & back) is referenced to an exerciser standing on
the machine facing the console.
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General Information

Covers and Panels
Covers and Panels
Equipment cover and access panel locations.
For cover removal and installation, see "Covers and Panels Replacement" on page54.
Tools
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General Information

• General set of service and repair tools.
• US and Metric Hex Key set • Standard straight slot tip screw drive set
• US and Metric socket set • Philips tip screw driver set
• Us and Metric wrench set • US & metric Allen wrench set
• Cutters • 7/16” Allen key, socket mounted
• Rubber mallet • Pliers
• Tape measure /Straight edge ruller • Inner and outer snap ring pliers
• DVM meter • Torque Wrenches: 9 in lbs to 100 in - lbs (83
ft-lbs)
• AC Clamp-on averageing current meter • DVM Multimeter
• Belt tension gauge – OTC Tools Model #:
6673
• Drive Belt tension Gauge (Kent-Moore BT-
33-73-F
• 2 Running belt tension gauges (Precor PN:
PPP000000020007101)
• Polar HRM simulator transmitter (Precor
PN: • PPP000000020045101)
• 12 " wonder bar • ESD safe vacuum cleaner
• ESD wrist strap
Supplies
• Super Lube Gel with Telfon by Permatex • Cleaning rags
• Mobil 1, NLGI 2 Teflon Synthetic Grease • Cleaner Degreaser (Simple Green)
• Loctite 243 Blue Medium Strength Thread-
locker
• Cable ties (1- 3/4", 3", 4" lengths)
Specification Summary Table
This table provides a summary of system component torque and belt rating specifications.
System Component Specification
RF coax connector 2.4 in-lbs (0.271 Nm)
Display mounting fasteners 180 in-lbs (20 Nm
Set screws 300 in-lbs (34 Nm)
Plastite screw fasteners 20 in-lbs (2.3 Nm)
Flathead screws 25 in-lbs (2.8 Nm)
Drive Belt Tension New Belt 100-120 lbs (45-54 kgs)
Drive Belt Tension Used Belt 80-90 lbs (36-41 kgs)
Drive Motor fasteners 204 in-lbs (17 ft-lbs, 23 N-m)
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General Information

System Component Specification
Running belt tension (gauge/percent) 3.55 (0.55%)*
Deck front fasteners 27-33 in-lbs (3.1-3.7 Nm)
Deck rear fasteners 50-55 in-lbs (5.6-(6.2 Nm)
Lift Motor Calibration gap 1 1/8 in - 1 3/16 in (2.8 cm - 3.0 cm)
Notes:*Referenced to 3.0 (0.0%)
Understanding bolt grades
For US SAE bolts, the grade of the bolt is determined by the number of the lines on the head of
the bolt. The number of lines is always two less than the grade of the bolt. Count the lines, add
two, and you can determine the grade of the bolt.
In the case of a metric bolt, the head will have a numerical marking to indicate the grade
CAUTION:Always replace bolts with the same grade. If you don’t know the grade of
the replacement bolt – DO NOT USE.
Parts
IMPORTANT: Always purchase OEM replacement parts and hardware from Precor.
If you use parts not approved by Precor, you could void the Precor Limited Warranty.
Use of parts not approved by Precor may cause injury.
Exploded View Diagram and Parts List
Experience Series 700 Line Treadmills 7
1 Introduction
General Information

There is a copy of the parts Exploded View Diagram and Parts Identification List included in
the "Parts Exploded View" on page166 chapter that you can use as a quick reference. It is
recommended that you go to the servicer partners Precor Connect (or Precor Connection)
website to view the most current parts information including the Exploded View Diagram and
Parts Identification List .
lPrecor Connect Partner website
lPrecor Connection website
Lubricants
Use only synthetic lubricants such as Mobil 1® synthetic or SuperLube® with Teflon® grease.
Use of unapproved lubricants, cleaners, or solvents may void the TRM warranty.
lMobil 1, NLGI 2 Teflon Synthetic
Grease
lSuper Lube Gel with Telfon by Per-
matex
CAUTION: Do not apply any lubricants or wax to the deck and belt. Do not use Wax
Blast, silicon sprays, or other applied lubricants. The use of these lubricants will quickly
degrade the low-friction surface of the deck.
CAUTION: Do not use petroleum based lubricants on mechanical components such
as the lift, as this may result in degradation of nylon gearing mechanisms. Use only syn-
thetic lubricants such as "Super Lube with Teflon" or "Mobile One Synthetic" grease
(RED).
Cleaning Solutions
Wipe down equipment with recommended cleaning solution. Use dry cloth to remove residue
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General Information

solution.
lGeneral: 1 oz mild soap (Simple Green) to 30 oz. water.
lConsole and PVS: a diluted solution of one part 91% Isopropyl alcohol to one part
water.
CAUTION: Do not use acidic cleaners and do not spray directly onto the equipment
surfaces.
Power, RF, and Ethernet Requirements
The following information provides the treadmill and console power, RF, and ethernet require-
ments to correctly and safely power and use the treadmill.
US and Canada power requirements
Precor treadmills must be connected to a 20 amp, individual branch circuit that can be shared
only with one PVS (Personal Viewing System) display. If you need additional help with the
power connections contact your Precor authorized dealer.
Individual branch circuit: An individual branch circuit provides a hot conductor and neutral
conductor to a receptacle. The conductors must not be looped, "daisy-chained", or connected
to any other conductors or receptacles. The circuit must be grounded according to NEC
guidelines or local region electric codes.
CAUTION:NEC (National Electric Code) guidelines or local region electric codes
must be complied with.
Input Power
Nominal 120 VAC models
lOperating voltage: 90 VAC to 132 VAC.
lFrequency: 47 65 Hz
Nominal 240 AC Models
lRated Operating voltage: 180 VAC - 264 VAC.
NOTE: An Internal operating voltage range of 180 – 275 VAC with reduced per-
formance is allowed.
lFrequency: 47-65 Hz
Frame Ground
For operator safety and to minimize electrostatic discharge conditions the AC frame ground
continuity must also be verified to be a low resistance connection to the AC distribution ground
bar.
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General Information

Plugs and Receptacles (US and Canada installations)
Country Equipment Voltage Outlet/Plug1Type
US &Canada 120 VAC: 50/60 Hz NEMA 5-20R/5-20P
US &Canada 240 VAC: 50/60 Hz NEMA 6-20R/6-20P
PVS (Personal Viewing System) displays
For equipment fitted with a PVS screen, a separate power connection is required. Using a 20
amp branch circuit, up to 10 displays can be connected. No other devices except PVS may be
connected to this circuit.
P62, P80, and P82
For self powered equipment fitted with a P62, P80, and P82, a separate power connection is
required. Using a 20 amp branch circuit, up to ten consoles can be connected. No other
devices except P62, P80, and P82 may be connected to this circuit..
RF (CATV) power requirements
For P62, P80, and P82 or PVS displays, there is a minimum RF input power requirement to
properly supply CATV2signal to the consoles.
lAnalog video power: +5 dB to +10 dB RF power with a +40 dB minimum channel to
noise ratio (at each display).
lDigital RF power: -5 dB to 0 dB (at each display).
1Device power cord connector or electrical cable male connector that is inserted into an elec-
trical receptacle "outlet" (also called the plug-in).
2Community Access Television
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General Information

For MYE displays.
lAnalog video power (at each display): - 30 dB to +20 dB RF power with a (+40 db C/N
(Channel to Noise ratio) .
lDigital RF power (at each display): -5 dB to 0 dB.
Using an RF wall outlet
If a wall RF outlet is used to power several consoles in series for a row of equipment there is a
minimum RF power requirement at the outlet of +35 dB at +40 dB minimum channel to noise
ratio for analog video and a +25 dB for Digital video. RF signal strength of +35 dB can power
17 to 19 consoles in a single row when properly tapped out.
Internet Ethernet Requirements
It is recommend a dedicated CAT6 Ethernet feed to each equipment location.
Communication Requirements:
l512Kb/s up
l5-10Mb/s down
lSwitch Ports: 80, 123, 443
The P80 console uses a security token for communication to Precor servers. The security
token is a hash string that is sent with every API call from the FE’s to the Amazon Cloud. It ori-
ginates after the equipment is registered at the location. The P80 issues a ‘Call’ which returns
the registration token and the fitness equipment URL. Every event after that uses the URL and
the token to validate/authenticate communication with the Amazon servers and Preva Busi-
ness Systems (PBS).
All communication with our servers is currently done via outgoing (originating from the con-
sole) HTTPS sessions. The P80 utilizes NTP1to set its clock and for synchronization. At no
time is Precor connecting to your network to "push" any data. The P80 initiates all data
requests.
.
Treadmill Placement and Spacing Requirement
The minimum side to side spacing between treadmills is 20 in (0.5 m) and the minimum front to
back spacing is 78 in (2 m).
1Network Time Protocol (NTP) is a networking protocol for clock synchronization between
computer systems over packet-switched, variable-latency data networks.
Experience Series 700 Line Treadmills 11
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Experience Series 700 Line Treadmills 12
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General Information

Safety Guidelines
WARNING: Only Precor certified servicers and technicians are permitted to service
Precor products. Personal injury can result from electrical shock and/or mechanical
moving parts.
Safety guideline you need to know and follow:
lRead and follow all Warning notices to protect yourself from personal injury.
lRead and follow all Caution notices to prevent damage to the equipment.
lRead the owner’s manual and follow all operating instructions.
lOperate the equipment on a solid, level surface.
lVisually check the equipment before beginning service or maintenance operations. If it
is not completely assembled or is damaged in anyway, do not attempt to operate the
equipment.
lNever place liquids on any part of the equipment while performing service.
lTo prevent electrical shock, keep all electrical components away from water and other
liquids.
lDo not use accessory attachments that are not recommended by the manufacturer.
non-DEM accessories can cause injuries.
lDo not stand or climb on the handlebars, display enclosure or cover.
lOn a self-powered unit, it will either be necessary to either equip the unit with the
optional external power supply or have an assistant pedal on the unit while voltage
measurements are being taken. Because of the danger of working on the unit while it is
in motion using the optional external power supply is strongly recommended.
lOn ATM units when the side arm s are in motion; the generator will operate and pro-
duce potentially hazardous voltages even when the battery is disconnected.
lOn AMT units with Cardio Theater PVS units will have external power supply and
coaxial cable routed through the bottom of the unit to the top of the display console.
Cord management must be maintained
lOn ATM units, a pinching hazard exists when the unit is operated. It is possible to ser-
iously pinch a finger. The AMT can be mechanically locked by inserting a screwdriver
through the primary sheave and frame.
lOn treadmills, removing the hood exposes high voltage components and potentially dan-
gerous machinery. Exercise extreme caution when you perform maintenance pro-
cedures with the hood removed.
When servicing the equipment:
lDuring service operations you will be very close to moving machinery and voltage bear-
ing components:
oRemove jewelry (especially from ears and neck),
oTie up long hair,
Experience Series 700 Line Treadmills 13
1 Introduction
Safety Guidelines