Prominence Home Hero 51655 User manual

PACKAGE CONTENTS
2
HARDWARE CONTENTS
1. Upper Mounting Bracket
2. Motor Housing
3. Lower Mounting Bracket
4. Motor
5. Switch Housing
6. Light Kit
7. E26-base LED Bulb
8. Glass Globe
9. Blade (x5)
10. Blade Arm (x5)
11. Hardware Kit
12. Owner’s Manual
13. Mounting Screw (x4)
14. Lower Bracket Screw
15. Motor Screw (x10)
16. Upper Bracket Screw (x2)
17. Blade Screw (x15)
18. Blade Washer (x15)
19. Wire Connector (x3)
20. Pull Chain Extension (x2)
21. Blade Balancing Kit
22. Secondary Support Screw
23. Support Washer
24. Secondary Spring Washer
Unpack your fan and check the contents. You should
have the following items:
PACKAGE CONTENTS
HARDWARE CONTENTS
Note: Some extra hardware has been included. The quantity
listed above is the number required for installation.
TOOLS REQUIRED (not included)
Tools required for assembly: Electrical tape, Phillips Screwdriver, Pliers, Safety Glasses, Step Ladder, Wire Cutters
and Wire Strippers
Helpful Tools: AC Tester Light, Tape Measure, and Wiring Handbook
Hardware Kit
Owner’s
Manual
1
2
3
4
6
14
16
15
7
5
812
11
10
9
13
17 19 20 2118
22 23 24

3
EXPLODED VIEW DETAIL
A. 13.22 in. B. 5.88 in. C. 7.01 in. D. 9.39 in.
DIMENSION REFERENCE
D
B
A
C
Upper Mounting Bracket
Lower Mounting Bracket
Motor Housing
Motor
Switch Housing
Bulb
Light Kit
Glass Globe
Blade
Blade Arm

READ ALL SAFETY INFORMATION AND INSTALLATION INSTRUCTIONS BEFORE YOU BEGIN INSTALLING THE
FAN AND SAVE INSTRUCTIONS.
All set screws of the fan must be checked and retightened where necessary before installation.
To reduce the risk of personal injury, do not bend the blade brackets when installing the brackets,
balancing the blades or cleaning fan. Do not insert foreign objects in between rotating fan blades.
Before changing the fan direction, turn o the fan and wait for the fan blades to stop completely.
The safeguards provided by these safety instructions and by the separate installation instructions are not
meant to cover all possible conditions and situations that may occur. It must be understood that common
sense, caution and care are factors which can not be built into this product. These factors must be supplied
by the person(s) installing, caring for and operating the fan.
The fan weight is Net Weight: 9.5 lb (4,3 kg). Be sure the outlet box (not included) is securely attached to the
building structure and is marked “Acceptable For Fan Support”. Failure to do so can result in serious injury.
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the device (if applicable).
CAN ICES-005 (B) / NMB-005 (B)
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment o and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
--Reorient or relocate the receiving antenna.
--Increase the separation between the equipment and receiver
--Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
--Consult the dealer or an experienced radio/TV technician for help.
Please note changes or modications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
HKC-US
3350 Player’s Club Parkway, #225
Memphis, TN 38125
1-877-706-3267
SAFETY INSTRUCTIONS
CAUTION:
4

WARNING:
To avoid risk of electric shock, be sure to shut o power at the main fuse or circuit breaker box before
installing or servicing this xture. Turning o the electrical power by using the light switch is not
sucient to prevent electrical shock.
To reduce the risk of injury, install the fan so that the blades are at least 7 feet (2.1 Meters) above the
oor and at least 18 inches (0.5 Meters) from the tip of the blades to the wall.
To reduce the risk of re, electric shock, or personal injury, mount to outlet box marked “acceptable for
fan support” and use mounting screws provided with the outlet box.
The installation has to be in accordance with the national electrical code, ANSI/NFPA 70-1999 and
local codes. If you are unfamiliar with the methods of installing electrical wiring, seek the services of a
qualied licensed electrician.
Using a full-range dimmer switch to control fan speed will cause a loud humming noise from the fan. To
reduce the risk of re or electric shock, do NOT use a full-range dimmer switch to control the fan speed.
SAFETY INSTRUCTIONS
5

6
ASSEMBLY INSTRUCTIONS
2
1
2. Secure the upper mounting bracket to the outlet
box (not included) using the two mounting screws and
washers supplied with outlet box.
WARNING:It is very important that you use the proper
hardware when installing the upper mounting bracket as
it will support the fan.
Note: Remove the wire restraint from the wires on top of
the lower bracket.
3. Remove the preassembled lower bracket screw from
the lower mounting bracket and the upper bracket screws
from the upper mounting bracket. Remove the motor
screws and set aside for later.
4. Place the tab of the lower mounting bracket into the
large slot in the upper mounting bracket.
4
Lower
Mounting
Bracket
Upper
Mounting
Bracket
Tab
1. Turn OFF the electrical power at the main fuse or circuit
breaker.
DANGER: Failure to disconnect the power supply prior to
installation may result in serious injury or death.
3
Upper
Bracket
Screws
Upper
Mounting
Bracket
Motor Screw
Lower
Bracket
Screw

Lower
Bracket
Screw
Upper
Bracket
Screw
ASSEMBLY INSTRUCTIONS
5
Secondary
Support
Screw
Open Loop Support
Washer
Secondary
Spring
Washer
8
7
6
Secondary
Support Screw
Braided Cable
Outlet Box
Brace
7. Install secondary support screw, secondary spring
washer, and support washer partly into the side of the
brace installed in the ceiling. Then lift the braided cable up
and over the ceiling brace and place the open loop of the
braided cable around the secondary support screw.
Note: The ceiling support brace may not be accessible
from below. If not, it must be accessed from above.
Important: The braided cable must make a complete
circle around the support brace to secure the fan.
8. Tighten the secondary support screw securing the
braided cable.
SECONDARY HANGING SYSTEM
For installation in the United States: Building codes
in the U.S.A. do not require installation of a Secondary
Hanging System. If desired, the braided cable can be cut
and removed using wire cutters (sold separately). Skip to
Step 9.
For installation in Canada: In compliance with building
codes in Canada, installation of the Secondary Hanging
System is required.
6. Feed the loop of the braided cable, preassembled to
the motor assembly, up through the outlet box mounted
in the ceiling.
5. Reinstall the previously removed lower bracket screw
and upper mounting screws to secure the lower mounting
bracket to the upper mounting bracket.
7

ASSEMBLY INSTRUCTIONS
9. Use wire connectors to connect the fan wires to the
power supply wires according to the wiring diagram
and the following instructions:
• Connect the green wire from the lower mounting
bracket to the bare/green (ground) supply wire.
• Connect the white wire from the fan to the white
(neutral) supply wire.
• Connect the black and blue wires from the fan to the
black (live) supply wire.
Note: If there is a second live/hot wire coming from the
outlet box, connect it to the blue (light power) wire for
separate light and fan control,
Important: After the connections have been made, the
wires should be turned upward and pushed carefully
up into the outlet box. Place the black and white wire
connections on opposite sides of the outlet box.
Black (live)
White (neutral)
Bare/Green (ground)
Black Blue White
Green
9
Wire Connector
Warning: Do NOT use a
full-range dimmer switch to
control the fan speed.
11
10 10. Temporarily lift the motor housing up to the upper
mounting bracket to determine which two mounting
screws in the sides of the upper mounting bracket align
with the J-slots in the top edge of the motor housing.
Partially loosen the two mounting screws that align with
the J-slots. Remove the other two mounting screws from
opposite sides of the mounting bracket. Slide the motor
housing over the motor, aligning the slotted holes in the
motor housing with the loosened motor housing screws
in the upper mounting bracket. Twist the motor housing
to lock. Then re-insert the two previously removed
mounting screws and securely tighten all screws.
11. Partially insert the blade screws along with the blade
washers through the blade and into the blade arm.
Tighten each blade screw with a Phillips screwdriver (not
included), starting with the one in the middle. Repeat this
step for the remaining blades and blade arms.
Blade Screw
Blade Washer
Blade Arm
12
12. Install the blade arm to the underside of the motor
assembly with previously removed motor screws. Tighten
each blade arm completely before moving to the next.
Motor Screw
Blade Arm
8
Mounting
Screw

9
ASSEMBLY INSTRUCTIONS
13
13. Install the E26-base LED bulb into the socket of the
light kit. Then, loosen the three thumbscrews near the
bottom of the light kit. Lift the glass bowl into the light
kit and retighten the previously loosened thumbscrews
to secure.
Important: Make sure you allow the bulbs and light kit
to cool before you replace the bulbs.
Glass Globe
Thumbscrew
Bulb
14
14. Attach pull chain extensions to the appropriate pull
chains. Note: When facing the reverse switch, the light pull
chain is on the left and the fan pull chain is on the right.
Pull Chain
Extension
Reverse
Switch
15. Restore the power at the main fuse or circuit breaker
and the wall switch.
Assembly is complete.
15

10
OPERATING INSTRUCTIONS
1
2. The fan pull chain has four positions to control the fan
speed. One pull is HIGH, two is MEDIUM, three is LOW,
and four turns the fan OFF. The light pull chain turns the
light ON and OFF.
Note: When facing the reverse switch, the fan pull chain
is on the right and the light pull chain is on the left.
2
1. Using a ceiling fan will allow you to raise your
thermostat setting in summer and lower your thermostat
setting in winter without feeling a dierence in your
comfort.
In warmer weather, push the reverse switch down which
will result in downward airow creating a wind chill eect.
In cooler weather, push the reverse switch up, which will
result in upward airow that can help move stagnant, hot
air o the ceiling area.
Importante: Wait for the fan to stop before moving the
reverse switch. The reverse switch must be set either
completely up or down in order for the fan to function
correctly. If the reverse switch is set in the middle position,
the fan will not operate.
Reverse Switch
Fan Pull
Chain
Light Pull
Chain
Reverse Switch

11
PROBLEM SUGGESTED REMEDY
TROUBLESHOOTING
If you have diculty operating your new ceiling fan, it may be the result of incorrect assembly, installation or
wiring. In some cases, these installation errors may be mistaken for defects. If you experience any faults, please
check the Troubleshooting section below. If a problem cannot be remedied or you are experiencing diculty in
installation, please contact the Service Department: 1-877-706-3267, 8 a.m. - 5 p.m. Central, Monday - Friday.
WARNING: To reduce the risk of re, electrical shock or personal injury, shut o the power supply to fan before
you begin any maintenance tasks.
1. Fan does not start: 1. Make sure that the wall switch is turned ON.
2. Check main and branch circuit fuses or circuit breakers.
3. Check all wire connections from household supply wires to the fan.
4. Make sure forward/reverse switch pushed completely up or down. Fan will not operate
when switch is in the middle.
1. Make sure all screws in motor housing are snug, but not overtightened.
2. Make sure the screws that attach the blade arms to the motor are tight.
3. Some fan motors are sensitive to signals from Solid State variable speed controls. DO NOT
USE a Solid State variable speed control.
4. Ensure fan does not wobble excessively (see Fan wobbles solutions below).
1. Ensure the mounting bracket is tightened securely to outlet box and outlet box is
mounted rmly to ceiling joist.
2. Ensure all blades are screwed rmly into blade arms.
3. Ensure all blade arms are tightened securely to motor.
4. Switch one blade with a blade from the opposite side. Or balance the fan using the blade
balancing kit.
5. If blade wobble is still noticeable, interchanging two adjacent (side by side) blades can
redistribute the weight and possibly result in smoother operation.
1. Ensure the blue wire from fan is connected to hot power supply wire.
2. Check for faulty light bulbs.
3. Ensure total wattage of bulbs does not exceed 180 watts (for incandescent bulbs only).
2. Fan is noisy:
3. Fan wobbles:
4. Light does not work:

LIMITED LIFETIME WARRANTY
Model Name: 28” Ceiling Fan
Model No: 51655 - Bronze
51656 - Brushed Nickel
12
To obtain Service, please contact Customer Service:
1-877-706-3267, 8 a.m. - 5 p.m. Central Time, Monday - Friday.
Set forth below, the manufacturer, Hong Kong China Electric appliance Company (HKC) warrants the fan
motor for this ceiling fan to be free from defects in workmanship and material for the life of the product.
Also, subject to the limitations below, HKC warrants all ceiling fan parts (“ceiling fan parts” excludes the
motor and parts made in whole or in part with glass) to be free from defects in workmanship and material
for a period of one year after the date of purchase by the original purchaser at retail.
All claims must be made by the original purchaser, whether such purchaser purchased the product through a
store or contractor. Ceiling fan part defects must be reported within the rst year from the date of purchase.
Parts made in whole or in part with glass and the nishes of metal and other surfaces are not warranted.
Purchasers are responsible for all costs of removing and reinstalling the product. Any damage to any
part caused by ordinary wear and tear, accident, misuse, or improper installation, is not covered by this
warranty. HKC assumes no responsibility whatsoever for fan installation. Any service performed by a non-
licensed electrician will render the warranty invalid.
HKC’s sole responsibility shall be to repair or replace the motor, parts, or product within the terms stated
above. HKC shall not be liable for any loss or damage of any kind, including any incidental or consequential
damages resulting directly or indirectly, from any breach of warranty, express or implied, or any other
failure of this product. Some states do not allow the exclusion or limitation of incidental or consequential
damages so this limitation may not apply to you.
If the original purchaser ceases to own the fan, this warranty is voided.
Should the purchaser encounter a problem with your fan related to defects in workmanship or materials
within the warranty period associated with the defective part, HKC agrees to replace the defective part
without charge, or at its option, to replace the ceiling fan with a comparable or superior model.
HKC’s warranties are limited to the written warranties set out in this HKC ceiling fan limited lifetime
warranty. All other express and implied warranties, including, without limitation, the implied warranty of
tness for a particular purpose and the implied warranty of merchantability are disclaimed. Some states do
not allow the disclaimer of implied warranties, so this disclaimer may not apply to you.