Prominence Home Spring Hollow User manual

PACKAGE CONTENTS
2
HARDWARE CONTENTS
21
22
23
24
25 28
27
26 29
30
31
1. Canopy
2. Canopy Cover
3. Mounting Bracket
4. Motor Housing
5. Switch Housing
6. Switch Housing Cap
7. Light Kit
8. Glass Shade
9. Finial Cap
10. Finial
11. Downrod
12. Downrod Pin
13. Downrod Clip
14. Adapter Cover
15. Blade Arm (x 5)
16. Candelabra Bulb (x 3)
17. Blade (x 5)
18. Hardware Kit
19. Installation Instructions
20. Pull Chain Extension (x 2)
21. Motor Screw (x 10)
22. Mounting Bracket
Screw (x 4)
23. Blade Screw (x 15)
24. Closemount Screw (x 3)
25. Downrod Set Screw (x 2)
26. Star Washer (x 4)
27. Blade Washer (X 15)
28. Switch Housing Screw (x 3)
29. Plug Button
30. Wire Connector (x 3)
31. Blade Isolator (x 5)
Unpack your fan and check the contents. You should
have the following items:
PACKAGE CONTENTS
HARDWARE CONTENTS
Note: Some extra hardware has been included. The quantity
listed above is the number required for installation.
19
20
6
5
4
3
2
1
10
11
7
8
9
15
18
17
16
14
13
12

MOUNTING OPTIONS
3
Triple Mount Drawing
Closemount
Downrod Mount
Slope Ceiling Mount (Up to 16 degrees)
A. 18.90 in. B. 12.20 in. C. 2.40 in. D. 11.18 in. E. 5.08 in.
DIMENSION REFERENCE
E
D
C
B
A
Choose one of the following mounting options:
Closemount method is best suited for ceilings lower than 8 feet. It does not utilize the downrod.
Downrod Mount is best suited for ceilings 8 ft. or higher. For taller ceilings you may want to use a longer
downrod (not included).
Angled Ceiling Mount is best suited for angled or vaulted ceilings. A longer downrod is sometimes necessary to
ensure proper blade clearance from the ceiling. If using the angle mount, check to ensure the ceiling angle is not
steeper than 16°.

WARNING
READ ALL SAFETY INFORMATION AND INSTALLATION INSTRUCTIONS BEFORE YOU BEGIN INSTALLING THE
FAN AND SAVE INSTRUCTIONS.
All set screws of the fan must be checked and retightened where necessary before installation.
To reduce the risk of personal injury, do not bend the blade brackets when installing the brackets, balancing
the blades or cleaning fan. Do not insert foreign objects in between rotating fan blades.
Before changing the fan direction, turn o the fan and wait for the fan blades to stop completely.
If a stationary appliance is not provided with a supply cord and a plug, or with other means for
disconnection from the main supply having a contact separation of at least 3 mm in all poles, that means for
disconnection must be incorporated in the xed wiring in accordance with the wiring rules.
NOTE: The safeguards provided by these safety instructions and by the separate installation instructions
are not meant to cover all possible conditions and situations that may occur. It must be understood that
common sense, caution and care are factors which can not be built into this product. These factors must be
supplied by the person(s) installing, caring for and operating the fan.
TO AVOID RISK OF ELECTRIC SHOCK, BE SURE TO SHUT OFF POWER AT THE MAIN FUSE OR CIRCUIT
BREAKER BOX BEFORE INSTALLING OR SERVICING THIS FIXTURE. TURNING OFF THE ELECTRICAL POWER
BY USING THE LIGHT SWITCH IS NOT SUFFICIENT TO PREVENT ELECTRICAL SHOCK.
TO REDUCE THE RISK OF INJURY, INSTALL THE FAN SO THAT THE BLADES ARE AT LEAST 7 FEET (2.1
METERS) ABOVE THE FLOOR AND AT LEAST 18 INCHES (0.5 METERS) FROM THE TIP OF THE BLADES TO
THE WALL.
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR PERSONAL INJURY, MOUNT TO OUTLET BOX
MARKED “ACCEPTABLE FOR FAN SUPPORT” AND USE MOUNTING SCREWS PROVIDED WITH THE OUTLET
BOX.
THE INSTALLATION HAS TO BE IN ACCORDANCE WITH THE NATIONAL ELECTRICAL CODE, ANSI/NFPA
70-1999 AND LOCAL CODES. IF YOU ARE UNFAMILIAR WITH THE METHODS OF INSTALLING ELECTRICAL
WIRING, SEEK THE SERVICES OF A QUALIFIED LICENSED ELECTRICIAN.
SAFETY INSTRUCTIONS
4
IMPORTANT:
Before you begin installing or using the fan, carefully read the entire manual. If unsure about any part of the
installation, contact a qualied electrician.
Save all instructions.
NOTE: The fan weight is Net Weight: 15.62 lb (7.1 kg). Be sure the outlet box (not included) is securely attached to
the building structure and is marked “Acceptable For Fan Support”. Failure to do so can result in serious injury.

5
ASSEMBLY INSTRUCTIONS
1
1. Turn OFF the electrical power at the main fuse or circuit
breaker.
4
Motor Screw
Motor Block
3
4. CLOSEMOUNT INSTALLATION (OPTIONAL)
a. Remove the canopy cover from the bottom of the
canopy.
b. Align the holes in the bottom of the canopy with the
screw holes in the top of the motor housing. The larger
holes in the canopy will encompass the preinstalled
closemount screws. Secure the canopy to the top of the
motor housing with the closemount screws from the
hardware kit.
c. Hang the fan on the hook of the mounting bracket.
Proceed to Step 9.
2
Mounting
Bracket Screw
and Star Washer
2. Remove the canopy from the mounting bracket by
removing the two mounting bracket screws and star
washers from the round holes in the canopy. Then
loosen the other two mounting bracket screws from the
L-shaped slots. Retain the mounting bracket screws and
star washers for later. Install the mounting bracket to the
outlet box (not included) using the screws and washers
provided with the outlet box.
Warning: To reduce the risk of re electric shock,
or personal injury, mount to the outlet box marked
“acceptable for fan support” and use the mounting screws
and washers provided with the outlet box.
3. Remove the motor screws from the underneath side of
the motor. Discard the motor blocks but keep the motor
screws for later.
If you wish to use the Downrod Mount (shown on page 3),
proceed to Step 5.
Closemount
Screw
Canopy
Mounting
Bracket

6
ASSEMBLY INSTRUCTIONS
7
5
6
5. Loosen but don’t remove the set screws in the motor
adapter. Then remove the downrod pin and downrod clip
from the downrod.
6. Feed the wires coming from the motor adapter
through the adapter cover, canopy and downrod.
7. Insert the downrod into the motor adapter and
reinstall the downrod pin and downrod clip. Then
retighten the set screws.
Downrod Clip
Downrod
Canopy
Adapter Cover
Downrod Pin
Motor Adapter
Downrod
Downrod Clip
Motor Adapter
Motor Adapter
Downrod
Pin
8
8. With wiring extending out of the downrod, measure
8 inches of lead wire and cut the excess wire with wire
cutters (not included). Then strip 1/2” of insulation from
the end of each wire. Then, lift the downrod into the
mounting bracket. Rotate the downrod until the tab in the
mounting bracket is seated in the slot in the downrod ball.
Tab
Slot
Downrod
Mounting
Bracket

7
ASSEMBLY INSTRUCTIONS
Black (Hot)
White (Neutral)
Bare/Green (Ground)
Black Blue White Green
OFF
11
10 10. Raise the canopy, ensuring that the two mounting
bracket screws are aligned with the L-shaped slots in
the canopy. Then turn the canopy clockwise until the
mounting bracket screws are completely engaged in
the L-shaped slots. Install the two previously removed
mounting bracket screws and star washers in the round
holes. Securely tighten all mounting bracket screws.
11. Attach the blades to blade arms using the blade
screws and washers from the hardware kit.
9. Use wire connectors to connect the fan wires to the
power supply wires according to the wiring diagram and
the following instructions:
• Connect the white wire from the fan to the white (neutral/
common) supply wire.
• Connect the black and blue wires from the fan to the
black (hot/power) supply wire.
• Connect the green wire from the fan to the bare/green
(ground) supply wire.
Note: If a second hot power wire is available from the
outlet box, connect it to the blue (light power) fan wire for
separate fan and light switches.
Important: After the connections have been made, the
wires should be turned upward and pushed carefully
up into the outlet box. Place the black and white wire
connections on opposite sides of the outlet box.
9
Canopy
L-shaped
Slot
Blade Washer
Blade Screw
Round
Hole
Blade
Arm
Blade
Blade Arm Motor Screw
Blade Isolator Motor 12
12. Secure the blade arm and blade isolator to the
underneath side of the motor using motor screws
removed in Step 3. Completely secure each blade arm to
motor before moving to the next.
To install the fan without the light kit, skip to step 18.
Wire Connector
Mounting Bracket Screw
and Star Washer

8
ASSEMBLY INSTRUCTIONS
14
13. Remove the three switch housing screws from the top
edge of the light kit. Connect the single-pin connectors
from the fan to the single-pin connectors from the light kit
-- black to black and white to white.
14. Secure the light kit to the switch housing using the
three switch housing screws. Then install candelabra base
bulbs (60W max.) into the sockets in the light kit.
13
Switch
Housing
Switch
Housing
Screw
Single-pin
Connector
Switch Housing
Light Kit
Bulb
15
15. Remove the nial cap and nial from the bottom of
the light kit. Feed fan pull chain coming from the switch
housing down through the grommet in the lower part
of the light kit. Then, feed the pull chains through the
appropriate holes in the nial plate and the hole in the
nial. Lift the nial plate up until it is ush with the glass
shade. Screw the nial onto the threaded rod of the light
kit.
Finial Cap
Finial
16. Attach pull chain extensions to the pull chains.
16
Pull Chain Extension

9
ASSEMBLY INSTRUCTIONS
17
17. Restore the power at the main fuse or circuit breaker.
18. NO LIGHT KIT OPTION (OPTIONAL)
a. Remove the three switch housing screws from the top
edge of the light kit.
b. Remove the light kit from the switch housing cap by
removing the hex nut and washer from inside the switch
housing cap.
c. Install the switch housing cap to the bottom of the
switch housing with the three switch housing screws.
d. Insert plug button into center of switch housing cap.
e. Attach the pull chain extension (Step 16).
f. Restore the power at the main fuse or circuit breaker.
Switch
Housing Cap
Plug Button
Switch
Housing
Screw
18

10
OPERATING INSTRUCTIONS
1
2. Use the fan reverse switch, located on the switch
housing to optimize your fan for seasonal performance.
Using a ceiling fan will allow you to raise your thermostat
setting in summer and lower your thermostat setting in
winter without feeling a dierence in your comfort.
Note: Wait for the fan to stop before moving the reverse
switch.
In warmer weather, push the reverse switch down which
will result in downward airow creating a wind chill eect.
In cooler weather, push the reverse switch up, which will
result in upward airow that can help move stagnant, hot
air o the ceiling area.
1. The fan pull chain is located in the o-center hole in the
nial cap. It has four positions to control fan speed. One
pull is HIGH, two is MEDIUM, three is LOW and four turns
the fan OFF. The light pull chain is located in the center of
the nial. It turns the light ON and OFF.
2
Fan Pull
Chain
Light Pull
Chain

11
If you have diculty operating your new ceiling fan, it may be the result of incorrect assembly, installation or
wiring. In some cases, these installation errors may be mistaken for defects. If you experience any faults, please
check the Troubleshooting section below. If a problem cannot be remedied or you are experiencing diculty in
installation, please contact the Service Department: 1-877-706-3267, 9 a.m.- 5 p.m. Central time.
PROBLEM SUGGESTED REMEDY
1. Fan does not start 1. Check main and branch circuit fuses or circuit breakers.
2. Check power supply wire connections to fan and switch wire connections in
switch housing.
CAUTION: Make sure main power is turned o.
3. Make sure forward/reverse switch pushed completely up or down. Fan will not
operate when switch is in the middle.
4. Make sure that the wall control is turned ON.
1. Make sure all screws in motor housing are snug, but not overtightened.
2. Make sure the screws which attach the blade arm to the motor are tight.
3. Make sure wire connectors in switch housing are not rattling against each other
or against the interior wall of the switch housing.
CAUTION: Make sure main power is turned o before entering switch housing.
4. If using a light kit, be sure the glass shades are nger tight. Check to be sure light
bulb are snug in sockets and not touching glass shade(s). If vibration persists
from glass, remove glass and install a 1/4 in. wide rubber band on glass neck to
act as an insulator. Replace glass and tighten screws against rubber band.
5. Some fan motors are sensitive to signals from Solid State variable speed controls.
DO NOT USE a Solid State variable speed control.
6. Allow “break-in” period of 24 hours. Most noises associated with a new fan
will disappear after this period.
1. Ensure all blades are screwed rmly into blade arms.
2. Ensure all blade arms are tightened securely to motor.
3. Ensure canopy and mounting bracket are tightened securely to outlet box and
outlet box is mounted rmly to ceiling joist.
4. Switch one blade with a blade from the opposite side. Or balance the fan using a
balancing kit.
5. If blade wobble is still noticeable, interchanging two adjacent (side by side)
blades can redistribute the weight and possibly result in smoother operation.
1. Check blue wire from fan to make sure it is connected to hot (black) power
supply wire or to a separate power supply wire from outlet box.
2. Check for loose or disconnected wires in fan switch housing.
3. Check for loose or disconnected wires in light kit.
4. Check for faulty light bulbs.
CAUTION: Make sure main power is turned o before entering switch housing.
1. Make sure the reverse switch is in the down position.
2. Change to higher fan speed by pulling the fan pull chain.
2. Fan is noisy
3. Fan wobbles
4. Light does not work:
5. Weak airow:
TROUBLESHOOTING

LIMITED LIFETIME WARRANTY
To obtain Service, please contact the Service Department:
1-877-706-3267, 9 a.m.- 5 p.m. central time.
Model Name: 52” Ceiling Fan
Model No: 50334 - Oil Rubbed Bronze
50333 - Brushed Nickel
12
Subject to the limitations set forth below, Hong Kong China Electric appliance Company (HKC)
warrants the fan motor for this ceiling fan to be free from defects in workmanship and material
for the life of the product. Also, subject to the limitations below, HKC warrants all ceiling fan parts
(“ceiling fan parts” excludes the motor and parts made in whole or in part with glass) to be free
from defects in workmanship and material for a period of one year after the date of purchase by the
original purchaser at retail.
All claims must be made by the original purchaser, whether such purchaser purchased the product
through a store or contractor. Ceiling fan part defects must be reported within the rst year from
the date of purchase. Parts made in whole or in part with glass and the nishes of metal and other
surfaces are not warranted.
Purchasers are responsible for all costs of removing and reinstalling the product. Any damage to any
part caused by ordinary wear and tear, accident, misuse, or improper installation, is not covered by
this warranty. HKC assumes no responsibility whatsoever for fan installation. Any service performed
by a non-licensed electrician will render the warranty invalid.
HKC’s sole responsibility shall be to repair or replace the motor, parts, or product within the terms
stated above. HKC shall not be liable for any loss or damage of any kind, including any incidental
or consequential damages resulting directly or indirectly, from any breach of warranty, express or
implied, or any other failure of this product. Some states do not allow the exclusion or limitation of
incidental or consequential damages so this limitation may not apply to you.
If the original purchaser ceases to own the fan, this warranty is voided.
Should the purchaser encounter a problem with your fan related to defects in workmanship or
materials within the warranty period associated with the defective part, HKC agrees to replace
the defective part without charge, or at its option, to replace the ceiling fan with a comparable or
superior model.
HKC’s warranties are limited to the written warranties set out in this HKC ceiling fan limited lifetime
warranty. All other express and implied warranties, including, without limitation, the implied warranty
of tness for a particular purpose and the implied warranty of merchantability are disclaimed. Some
states do not allow the disclaimer of implied warranties, so this disclaimer may not apply to you.
To obtain warranty service, please write down your model number and call Customer Service
at 1-877-706-3267. Please have a copy of the receipt as proof of purchase.