Prominence Home Potomac 51639 User manual

PACKAGE CONTENTS
2
HARDWARE CONTENTS
1. Canopy
2. Canopy Cover
3. Mounting Bracket Screw
(x4)
4. Mounting Bracket
5. Downrod
6. Downrod Clip
7. Downrod Pin
8. Yoke Cover
9. Set Screw (x2)
10. Motor Screw (x10)
11. Motor Assembly
12. Fitter Plate
13. Fitter Plate Screw (x3)
14. Light Pan
15. Light Pan Screw (x3)
16. Light Kit
17. Glass Lens
18. Owner’s Manual
19. Hardware Kit
20. Remote Pack
21. Medallion (x5)
22. Blade Arm (x5)
23. Blade (x5)
24. Blade Screw (x15)
25. Wire Connector (x4)
26. Secondary Support Screw
27. Support Washer
28. Secondary Spring Washer
29. Blade Balancing Kit
Unpack your fan and check the contents. You should
have the following items:
PACKAGE CONTENTS
HARDWARE CONTENTS
Note: Some extra hardware has been included. The quantity
listed above is the number required for installation.
HARDWARE CONTENTS
25 26
TOOLS REQUIRED (not included)
Tools required for assembly: Electrical tape, Phillips Screwdriver, Pliers, Safety Glasses, Step Ladder, Wire Cutters
and Wire Strippers
Helpful Tools: AC Tester Light, Tape Measure, and Wiring Handbook
Hardware Kit
Owner’s
Manual
27 28 29
12
11
9
8
10
76
5
4
16 19
20
21
24
22
23
17
18
13
3
14
15
2
1

3
A. 13.2 in. B. 9.86 in. C. 7.86 in. D. 5.13 in.
DIMENSION REFERENCE
MOUNTING OPTIONS
Two Mounting Options
Downrod MountAngled Ceiling Mount (Up to 10 degrees)
Choose one of the following mounting options:
Downrod Mount is best suited for ceilings 8 ft. or higher. For taller ceilings you may want to use a longer
downrod (not included).
Angled Ceiling Mount is best suited for angled or vaulted ceilings. A longer downrod is sometimes necessary
to ensure proper blade clearance from the ceiling. If using the angle mount, check to ensure the ceiling angle is
not steeper than 10°.
D
A
CB

4
READ ALL SAFETY INFORMATION AND INSTALLATION INSTRUCTIONS BEFORE YOU BEGIN INSTALLING THE
FAN AND SAVE INSTRUCTIONS.
All set screws of the fan must be checked and retightened where necessary before installation.
To reduce the risk of personal injury, do not bend the blade brackets when installing the brackets, balancing the
blades or cleaning fan. Do not insert foreign objects in between rotating fan blades.
Before changing the fan direction, turn o the fan and wait for the fan blades to stop completely.
The safeguards provided by these safety instructions and by the separate installation instructions are not meant
to cover all possible conditions and situations that may occur. It must be understood that common sense, caution
and care are factors which can not be built into this product. These factors must be supplied by the person(s)
installing, caring for and operating the fan.
The fan weight is Net Weight: 19.29 lbs (8,75 kg). Be sure the outlet box (not included) is securely attached to the
building structure and is marked “Acceptable For Fan Support”. Failure to do so can result in serious injury.
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following
two conditions: (1) this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device (if applicable).
CAN ICES-005 (B) / NMB-005 (B)
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
--Reorient or relocate the receiving antenna.
--Increase the separation between the equipment and receiver
--Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
--Consult the dealer or an experienced radio/TV technician for help.
Please note changes or modications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
HKC-US
3350 Player’s Club Parkway, #225
Memphis, TN 38125
1-877-706-3267
SAFETY INSTRUCTIONS
CAUTION:

WARNING:
To avoid risk of electric shock, be sure to shut o power at the main fuse or circuit breaker box before
installing or servicing this xture. Turning o the electrical power by using the light switch is not
sucient to prevent electrical shock.
To reduce the risk of injury, install the fan so that the blades are at least 7 feet (2.1 Meters) above the
oor and at least 18 inches (0.5 Meters) from the tip of the blades to the wall.
To reduce the risk of re, electric shock, or personal injury, mount to outlet box marked “acceptable for
fan support” and use mounting screws provided with the outlet box.
The installation has to be in accordance with the national electrical code, ANSI/NFPA 70-1999 and
local codes. If you are unfamiliar with the methods of installing electrical wiring, seek the services of a
qualied licensed electrician.
Using a full-range dimmer switch to control fan speed will cause a loud humming noise from the fan. To
reduce the risk of re or electric shock, do NOT use a full-range dimmer switch to control the fan speed.
SAFETY INSTRUCTIONS
5

Downrod
Clip
Set Screw
Yoke
Downrod
Pin
Downrod
6
Motor Screw
Blade Screw
Blade Arm
ASSEMBLY INSTRUCTIONS
3
Mounting Bracket Screw
2
4
2. Loosen all four mounting bracket screws and
completely remove the two screws from the round holes
in the canopy. Then remove mounting bracket from the
canopy and save them for later. Remove the canopy from
the mounting bracket. Install the mounting bracket to
the outlet box (sold separately) using the screws and
washers provided with the outlet box.
WARNING: To reduce the risk of re electric shock,
or personal injury, mount to the outlet box marked
“acceptable for fan support” and use the mounting
screws and washers provided with the outlet box.
3. Remove the ten motor screws from the top of
the motor assembly. Secure the blade arm to motor
assembly using two motor screws. Securely tighten each
blade arm before moving to the next. Drop three blade
screws into the holes in each blade arm.
1.Turn OFF the electrical power at the main fuse or circuit
breaker.
DANGER: Failure to disconnect the power supply prior to
installation may result in serious injury or death.
4. Remove the downrod clip and downrod pin from the
downrod. Then loosen but do not remove the two set
screws in the yoke at the top of the motor assembly.
1

7
Tab
Slot
Downrod
7. Install the ball end of the downrod into the opening of
mounting bracket. Rotate the downrod until the tab in the
mounting bracket is seated in the slot in the downrod ball.
WARNING: The fan and/or downrod should not rotate in
the mounting bracket, if installed correctly. Failure to align
the slot in the downrod ball with the tab on the mounting
bracket may result in fan falling causing serious injury or
death.
8. Insert the receiver, antenna rst, into the mounting
bracket with the at side facing the ceiling.
Note: The receiver will rest directly on top of the downrod.
Note: There is an adhesive sticker on one of the antennas
connected to the receiver. For best results, stick the
antenna to the ceiling.
ASSEMBLY INSTRUCTIONS
Mounting
Bracket
Downrod Pin
Downrod Clip Yoke
Downrod Set Screw
Canopy
Braided
Cable
Yoke Cover
Downrod Yoke
7
8
6
5
6. Slide the downrod into the yoke of the motor assembly,
align the holes, then re-install the downrod pin and
downrod clip. Secure with the two set screws and slide
the yoke cover down until it rests on top of the motor
assembly.
Note: With wiring extending out of the downrod, measure
8 inches of lead wire and cut the excess wire with wire
cutters (not included). Then strip 1/2” of insulation from
the end of each wire.
WARNING: Do not cut braided cable.
5. Insert the downrod through the canopy and yoke cover.
Feed the wires and braided cable from the fan through the
downrod.
Receiver
Mounting
Bracket

8
ASSEMBLY INSTRUCTIONS
Secondary
Support
Screw
Open Loop Support
Washer Secondary
Spring
Washer
11
10. Install secondary support screw, secondary spring
washer, and support washer partly into the side of the
brace installed in the ceiling. Then lift the braided cable up
and over the ceiling brace and place the open loop of the
braided cable around the secondary support screw.
Note: The ceiling support brace may not be accessible
from below. If not, it must be accessed from above.
Important: The braided cable must make a complete
circle around the support brace to secure the fan.
11. Tighten the secondary support screw securing the
braided cable.
10
9
Secondary
Support Screw
Braided Cable
Outlet Box
Brace
SECONDARY HANGING SYSTEM
For installation in the United States: Building codes
in the U.S.A. do not require installation of a Secondary
Hanging System. If desired, the braided cable can be cut
and removed using wire cutters (sold separately). Skip to
Step 12.
For installation in Canada: In compliance with building
codes in Canada, installation of the Secondary Hanging
System is required.
9. Feed the loop of the braided cable, preassembled to the
motor assembly, up through the outlet box mounted in the
ceiling.

9
ASSEMBLY INSTRUCTIONS
Blade Screw
Blade Arm
Blade
Medallion
Canopy
Mounting
Bracket Screw
J-slot
Round hole
14
13. Raise the canopy, ensure the two mounting bracket
screws are aligned with the J-shaped slots in the canopy.
Then turn the canopy in a clockwise direction until the
mounting bracket screws are completely engaged in
the J-shaped slots. Install the two previously removed
mounting bracket screws in the round holes. Securely
tighten all mounting bracket screws.
14. Partially insert the three blade screws, preassembled in
the blade arms, through the blade and into the medallion.
Tighten each blade screw, starting with the one in the
middle. Repeat this step for the remaining blades and
blade arms.
15. Loosen two and completely remove one light pan
screw from the round hole in the light kit. Save the light
pan screw for later. Twist the light kit in a counterclockwise
direction and remove the light kit from the light pan.
Black (hot/power)
Push-in Connector
Wire Connector
White (neutral)
Bare/Green
(ground)
White
White
Black
Blue
Blue
Black
Green
Green
Receiver
Black
White
13
12
15
Light Pan Screw
Light Pan
Light Kit
12. Use wire connectors and push-in connectors to connect
the receiver and fan wires to the supply wires from outlet
box according to the wiring diagram and the following
instructions:
• Connect the Green wires from the fan and the mounting
bracket to the Bare/Green (ground) supply wire.
• Connect the Blue wire (FOR LIGHT) from the receiver to
the Blue fan wire.
• Connect the Black wire (TO MOTOR L) from the receiver to
the Black fan wire.
• Connect the White wire (TO MOTOR N) from the receiver
to the White fan wire.
• Push the Black (Hot/Power) supply wire into the empty
wire hole in push-in wire connector preassembled to the
Black wire (AC IN L).
• Push the White (neutral) supply wire into the empty wire
hole in push-in wire connector preassembled to the White
wire (AC IN N).
Important: After the connections have been made, the
connected wires should be turned upward and pushed
carefully up into the outlet box. Place the black and white
wire connections on opposite sides of the outlet box.

10
ASSEMBLY INSTRUCTIONS
9-pin Connector
Single-pin
Connector
Light Pan Screw
Light Pan
Light Pan
Glass Lens
Light Kit
Fitter Plate Screw
Fitter Plate
Light Pan
16. Remove one of the three tter plate screws
preassembled to the tter plate and loosen the other two
but do not remove. Feed the 9-pin connector through the
center hole in the light pan. Align the slotted holes in the
light pan with the loosened screws in the tter plate. Turn
light pan clockwise and replace the previously removed
tter plate screw. Tighten all screws.
17. Connect the single-pin connectors from the light kit --
blue to black and white to white. Then, connect the 9-pin
connector from the light kit and the tter plate. Finally, lift
the two keyhole slots in the light kit over the two loosened
light pan screws. Then, turn the light kit clockwise and re-
install the previously removed light pan screw. Tighten all
three light pan screws.
18. Lift the glass lens into the light pan and twist in a
clockwise direction until it is secure.
17
16
18

11
Battery Door
Battery Compartment
Front Back
ASSEMBLY INSTRUCTIONS
Mounting
Screw
Wall Bracket
21. Turn ON the electrical power at the main fuse or circuit
breaker and the wall switch.
Installation is complete.
20. If desired, the wall bracket can be installed to the wall
using the two mounting screws. Store the remote In the
wall bracket when not in use.
19
20
21
19. Remove the battery door from the back of the remote
using a at-head screwdriver (not included). Insert the two
CR2032 batteries into the remote; ensure the positive pole
of the batteries face up (as pictured) and then replace the
battery door.
Note: Your fan and wall control/remote were synced at the
factory. If the wall control does not operate the fan, see
TROUBLESHOOTING, page 14.

12
OPERATING INSTRUCTIONS
LED Indicator
High Speed
Medium Speed
Low Speed
Fan O
Light On/O
Light Delay
Variable Breeze
Home Shield
LEARN Button
Battery Compartment
(battery door removed)
2
1
2. LEARN - Syncs remote to receiver (see
TROUBLESHOOTING for instructions).
Note: To access LEARN button, remove battery door from
back of the remote using a at-head screwdriver.
1. To operate the fan using the remote, press and release
the following buttons:
Fan O - Turns the power to fan o.
Light On/O - Turns the light on and o. Press and hold to
dim or brighten lights (for dimmable bulbs only).
High Speed - Turns on fan at high speed.
Light Delay - Light stays on for 60 seconds to allow for
safe exit from room. Tap Light Delay once to activate. Fan
light blinks once to conrm Light Delay is active. Press any
button to cancel.
Medium Speed - Turns on fan at medium speed.
Variable Breeze - Simulates a breeze in nature. Press and
hold button to activate. Press any fan speed button to
cancel.
Low Speed - Turns on fan at low speed.
Home Shield - Simulates occupancy while away from
home. Fan remains o and the light randomly turns on for
a minimum of ve times and a maximum of 20 minutes.
The light remains o for 60 minutes between events.
Press and hold button to activate. Light will blink twice to
conrm Home Sheild is active. Press any button to cancel.
LED indicator should illuminate when any remote button
is pressed. If not, replace the DC3V, CR2032 batteries.
3. To control the fan via WiFi remote, download the
Fansio®app to your smartphone. Load the app and follow
the in-app instructions to sync with the remote. You will
need your personal WiFi network name and password.
Note: The remote receiver is compatible with 2.4 gHz
only and will not work with 5.0 gHz routers.
3

4. Using a ceiling fan will allow you to raise your
thermostat setting in summer and lower your thermostat
setting in winter without feeling a dierence in your
comfort.
In warmer weather, push the reverse switch left which
will result in downward airow creating a wind chill eect.
In cooler weather, push the reverse switch right which
will result in upward airow that can help move stagnant,
hot air o the ceiling area.
Important: Wait for the fan to stop before moving the
reverse switch. The reverse switch must be set either
completely left or right in order for the fan to function
correctly. If the reverse switch is set in the middle position,
the fan will not operate.
4
OPERATING INSTRUCTIONS
13
Reverse Switch

14
PROBLEM SUGGESTED REMEDY
TROUBLESHOOTING
If you have diculty operating your new ceiling fan, it may be the result of incorrect assembly, installation or
wiring. In some cases, these installation errors may be mistaken for defects. If you experience any faults, please
check the Troubleshooting section below. If a problem cannot be remedied or you are experiencing diculty in
installation, please contact the Service Department: 1-877-706-3267, 8 a.m. - 5 p.m. Central, Monday - Friday.
WARNING: To reduce the risk of re, electrical shock or personal injury, shut o the power supply to fan before
you begin any maintenance tasks.
1. Fan does not start:
2. Fan is noisy:
3. Fan wobbles:
4. Light does not work:
1. Make sure that the wall switch is turned ON.
2. Check main and branch circuit fuses or circuit breakers.
3. Check all wire connections from household supply wires to the fan.
4. Make sure forward/reverse switch pushed completely left or right. Fan will not operate
when switch is in the middle.
1. Make sure all screws in motor assembly are snug, but not overtightened.
2. Make sure the screws that attach the blade arms to the motor are tight.
3. Make sure wire connectors are not rattling against each other or against the interior wall
of the switch housing.
4. Make sure wire connectors are not rattling against each other or against the interior wall
of the canopy.
5. Some fan motors are sensitive to signals from Solid State variable speed controls. DO NOT
USE a Solid State variable speed control.
6. Ensure fan does not wobble excessively (see Fan wobbles solutions below).
1. Ensure the mounting bracket is tightened securely to outlet box and outlet box is
mounted rmly to ceiling joist.
2. Ensure all blades are screwed rmly into blade arms.
3. Ensure all blade arms are tightened securely to motor.
4. Switch one blade with a blade from the opposite side. Or balance the fan using the blade
balancing kit.
5. If blade wobble is still noticeable, interchanging two adjacent (side by side) blades can
redistribute the weight and possibly result in smoother operation.
1. Check for loose or disconnected 9-pin and/or single-pin connectors in switch housing or
light kit.
2. Ensure the blue wire from fan is connected to hot power supply wire.
1. To re-sync wall control to the fan - Switch the power to the fan o and back on again.
Within 30 seconds, press and hold the HIGH SPEED and LOW SPEED buttons (or the
“LEARN”button, located in the battery compartment) for 5 seconds. Fan will turn on at
low speed and light o. This conrms the syncing process is successful.
2. Insert new CR2032 batteries in battery compartment of the wall control.
3. If there are several fans in proximity, turn power o to other fans and re-sync the remote
(see Corrective Action 1 above).
5. Remote control does
not work:

15
Model Name: 52” Ceiling Fan
Model No: 51639 - Matte Black
51640 - Pewter
51641 - Blue
LIMITED LIFETIME WARRANTY
To obtain Service, please contact the Service Department:
1-877-706-3267, 8 a.m. - 5 p.m. Central, Monday - Friday.
Set forth below, the manufacturer, Hong Kong China Electric appliance Company (HKC) warrants the fan
motor for this ceiling fan to be free from defects in workmanship and material for the life of the product.
Also, subject to the limitations below, HKC warrants all ceiling fan parts (“ceiling fan parts” excludes the
motor and parts made in whole or in part with glass) to be free from defects in workmanship and material
for a period of one year after the date of purchase by the original purchaser at retail.
All claims must be made by the original purchaser, whether such purchaser purchased the product through a
store or contractor. Ceiling fan part defects must be reported within the rst year from the date of purchase.
Parts made in whole or in part with glass and the nishes of metal and other surfaces are not warranted.
Purchasers are responsible for all costs of removing and reinstalling the product. Any damage to any
part caused by ordinary wear and tear, accident, misuse, or improper installation, is not covered by this
warranty. HKC assumes no responsibility whatsoever for fan installation. Any service performed by a non-
licensed electrician will render the warranty invalid.
HKC’s sole responsibility shall be to repair or replace the motor, parts, or product within the terms stated
above. HKC shall not be liable for any loss or damage of any kind, including any incidental or consequential
damages resulting directly or indirectly, from any breach of warranty, express or implied, or any other
failure of this product. Some states do not allow the exclusion or limitation of incidental or consequential
damages so this limitation may not apply to you.
If the original purchaser ceases to own the fan, this warranty is voided.
Should the purchaser encounter a problem with your fan related to defects in workmanship or materials
within the warranty period associated with the defective part, HKC agrees to replace the defective part
without charge, or at its option, to replace the ceiling fan with a comparable or superior model.
HKC’s warranties are limited to the written warranties set out in this HKC ceiling fan limited lifetime
warranty. All other express and implied warranties, including, without limitation, the implied warranty of
tness for a particular purpose and the implied warranty of merchantability are disclaimed. Some states do
not allow the disclaimer of implied warranties, so this disclaimer may not apply to you.