Promise VTRAK M610p User manual

VTRAK
M610p
ProductManual
Version 1.0

VTrak M610p Product Manual
ii
Copyright
© 2007 Promise Technology, Inc. All Rights Reserved.
Copyright by Promise Technology, Inc. (Promise Technology). No part of this
manual may be reproduced or transmitted in any form without the expressed,
written permission of Promise Technology.
Trademarks
Promise, and the Promise logo are registered in U.S. Patent and Trademark
Office. All other product names mentioned herein may be trademarks or
registered trademarks of their respective companies.
Important data protection information
You should back up all data before installing any drive controller or storage
peripheral. Promise Technology is not responsible for any loss of data resulting
from the use, disuse or misuse of this or any other Promise Technology product.
Notice
Although Promise Technology has attempted to ensure the accuracy of the
content of this manual, it is possible that this document may contain technical
inaccuracies, typographical, or other errors. Promise Technology assumes no
liability for any error in this publication, and for damages, whether direct, indirect,
incidental, consequential or otherwise, that may result from such error, including,
but not limited to loss of data or profits.
Promise Technology provides this publication “as is” without warranty of any
kind, either express or implied, including, but not limited to implied warranties of
merchantability or fitness for a particular purpose.
The published information in the manual is subject to change without notice.
Promise Technology reserves the right to make changes in the product design,
layout, and driver revisions without notification to its users.
This version of the Product Manual supersedes all previous versions.
Recommendations
In this Product Manual, the appearance of products made by other companies,
including but not limited to software, servers, and disk drives, is for the purpose of
illustration and explanation only. Promise Technology does not recommend,
endorse, prefer, or support any product made by another manufacturer.

iii
Contents
Chapter 1: Introduction to VTrak . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
VTrak Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Architectural Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Subsystem and Controller Features . . . . . . . . . . . . . . . . . . . . . .4
Operational Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Warranty and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
FCC Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
CE Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Chapter 2: VTrak Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Unpacking the VTrak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Mounting VTrak in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Installing Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Drive Slot Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Installing Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Making Management and Data Connections . . . . . . . . . . . . . . . . .13
Configuring Direct Attached Storage . . . . . . . . . . . . . . . . . . . .13
Making Serial Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . .15
Connecting the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Chapter 3: VTrak Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Setting up the Serial Connection . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Choosing DHCP or a Static IP Address . . . . . . . . . . . . . . . . . . . . .20
Setting up VTrak with the CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Setting up VTrak with the CLU . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Creating Disk Arrays with WebPAM PROe . . . . . . . . . . . . . . . . . . .24
Logging into WebPAM PROe . . . . . . . . . . . . . . . . . . . . . . . . . .24
Selecting a Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Creating a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Logging out of WebPAM PROe . . . . . . . . . . . . . . . . . . . . . . . .30
Using WebPAM PROe over the Internet . . . . . . . . . . . . . . . . . .31
Obtaining a Security Certificate . . . . . . . . . . . . . . . . . . . . . . . .31

VTrak M610p Product Manual
iv
Chapter 4: Management with WebPAM PROe . . . . . . . . . . . . . . . . . .33
Logging into WebPAM PROe . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Selecting a Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Perusing the Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Using the Header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Using Tree View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Using Management View . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Viewing the Event Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Logging out of WebPAM PROe . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Working with the Storage Network . . . . . . . . . . . . . . . . . . . . . . . . .42
Viewing Other Subsytems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Updating the List of Subsystems . . . . . . . . . . . . . . . . . . . . . . .42
Logging into a Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Hiding the Other Subsystems . . . . . . . . . . . . . . . . . . . . . . . . . .42
Working with Subsystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Viewing Subsystem Information . . . . . . . . . . . . . . . . . . . . . . . .43
Setting an Alias for the Subsystem . . . . . . . . . . . . . . . . . . . . . .43
Setting Subsystem Date and Time . . . . . . . . . . . . . . . . . . . . . .44
Viewing the Runtime Event Log . . . . . . . . . . . . . . . . . . . . . . . .44
Saving the Runtime Event Log . . . . . . . . . . . . . . . . . . . . . . . . .45
Clearing the Runtime Event Log . . . . . . . . . . . . . . . . . . . . . . . .45
Viewing NVRAM Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Saving NVRAM Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Clearing NVRAM Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Viewing Current Background Activities . . . . . . . . . . . . . . . . . . .46
Making Background Activity Settings . . . . . . . . . . . . . . . . . . . .47
Running Background Activities . . . . . . . . . . . . . . . . . . . . . . . . .48
Running Media Patrol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Running PDM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Viewing Scheduled Activities . . . . . . . . . . . . . . . . . . . . . . . . . .49
Scheduling an Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Deleting a Scheduled Activity . . . . . . . . . . . . . . . . . . . . . . . . . .50
Viewing Lock Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Setting the Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Renewing the Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Releasing the Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Managing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Viewing User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Making User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Making Your Own User Settings . . . . . . . . . . . . . . . . . . . . . . . .54
Setting-up User Event Subscriptions . . . . . . . . . . . . . . . . . . . .54

Contents
v
Chapter 4: Management with WebPAM PROe, continued
Managing Users, continued
Changing Another User’s Password . . . . . . . . . . . . . . . . . . . . .55
Changing Your Own Password . . . . . . . . . . . . . . . . . . . . . . . . .55
Creating a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Deleting a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Viewing User Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Logging out Other Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Managing the Network Connection . . . . . . . . . . . . . . . . . . . . . . . . .58
Making Subsystem Management Port Settings . . . . . . . . . . . .58
Managing SCSI Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Viewing SCSI Channel Information . . . . . . . . . . . . . . . . . . . . . .59
Enabling SCSI Targets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Setting SCSI Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Viewing SCSI Target Information . . . . . . . . . . . . . . . . . . . . . . .60
Managing Storage Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Viewing a LUN Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Editing a LUN Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Managing Software Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Making Email Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Making SLP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Making Web Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . .64
Making Telnet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Making SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Making CIM Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Making Netsend Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Exporting the User Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Importing a User Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Restoring Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Clearing Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Shutting Down the Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Monitoring the Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Restarting the Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Monitoring the Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Managing Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Viewing the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Locating a Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Viewing Controller Information . . . . . . . . . . . . . . . . . . . . . . . . .79
Viewing Controller Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Making Controller Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

VTrak M610p Product Manual
vi
Chapter 4: Management with WebPAM PROe, continued
Managing Controllers, continued
Clearing an Orphan Watermark . . . . . . . . . . . . . . . . . . . . . . . .81
Managing Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Viewing the Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Locating an Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Viewing Enclosure Information . . . . . . . . . . . . . . . . . . . . . . . . .83
Making Enclosure Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Viewing FRU VPD Information . . . . . . . . . . . . . . . . . . . . . . . . .84
Checking the Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Reconditioning a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Making Buzzer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Testing the Buzzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Managing Physical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Viewing a List of Physical Drives . . . . . . . . . . . . . . . . . . . . . . .87
Identifying a Physical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Making Global Physical Drive Settings . . . . . . . . . . . . . . . . . . .87
Viewing Physical Drive Information . . . . . . . . . . . . . . . . . . . . . .88
Viewing Physical Drive Statistics . . . . . . . . . . . . . . . . . . . . . . .89
Making Physical Drive Settings . . . . . . . . . . . . . . . . . . . . . . . . .89
Clearing Stale and PFA Conditions . . . . . . . . . . . . . . . . . . . . .89
Forcing a Physical Drive Offline or Online . . . . . . . . . . . . . . . .90
Managing Disk Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Viewing Disk Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Creating a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Creating a Disk Array – Automatic . . . . . . . . . . . . . . . . . . . . . .93
Creating a Disk Array – Express . . . . . . . . . . . . . . . . . . . . . . . .93
Creating a Disk Array – Advanced . . . . . . . . . . . . . . . . . . . . . .94
Deleting a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Viewing Disk Array Information . . . . . . . . . . . . . . . . . . . . . . . . .97
Making Disk Array Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Creating a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Deleting a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Migrating a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Rebuilding a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Running Media Patrol on a Disk Array . . . . . . . . . . . . . . . . . .102
Running PDM on a Disk Array . . . . . . . . . . . . . . . . . . . . . . . .102
Transitioning a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Preparing a Disk Array for Transport . . . . . . . . . . . . . . . . . . .103
Managing Logical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Viewing Information for All Logical Drives . . . . . . . . . . . . . . . .105

Contents
vii
Chapter 4: Management with WebPAM PROe, continued
Managing Logical Drives, continued
Viewing Logical Drive Information . . . . . . . . . . . . . . . . . . . . . .106
Viewing Logical Drive Statistics . . . . . . . . . . . . . . . . . . . . . . .107
Making Logical Drive Settings . . . . . . . . . . . . . . . . . . . . . . . . .107
Initializing a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Running Redundancy Check . . . . . . . . . . . . . . . . . . . . . . . . .108
Viewing the Logical Drive Check Table . . . . . . . . . . . . . . . . .109
Making Logical Drive LUN Settings . . . . . . . . . . . . . . . . . . . .110
Managing Spare Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Viewing a List of Spare Drives . . . . . . . . . . . . . . . . . . . . . . . .111
Locating a Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Creating a Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Deleting Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Making Spare Drive Settings . . . . . . . . . . . . . . . . . . . . . . . . .113
Running Spare Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Working with the Logical Drive Summary . . . . . . . . . . . . . . . . . . .115
Viewing a List of All Logical Drives . . . . . . . . . . . . . . . . . . . . .115
Viewing Individual Logical Drive Information . . . . . . . . . . . . .115
Chapter 5: Management with the CLU . . . . . . . . . . . . . . . . . . . . . . .117
Logging into the CLU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Making a Serial Connection . . . . . . . . . . . . . . . . . . . . . . . . . .118
Making a Telnet Connection . . . . . . . . . . . . . . . . . . . . . . . . . .118
Accessing Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Logging out of the CLU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Running Quick Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Managing the Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Setting an Alias for the Subsystem . . . . . . . . . . . . . . . . . . . . .122
Running Media Patrol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Locking or Unlocking the Subsystem . . . . . . . . . . . . . . . . . . .122
Setting Subsystem Date and Time . . . . . . . . . . . . . . . . . . . . .123
Managing the Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Viewing Controller Information . . . . . . . . . . . . . . . . . . . . . . . .124
Clearing an Orphan Watermark . . . . . . . . . . . . . . . . . . . . . . .124
Making Controller Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Locating the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Managing the Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Viewing Enclosure Information . . . . . . . . . . . . . . . . . . . . . . . .126
Viewing Power Supply Status . . . . . . . . . . . . . . . . . . . . . . . . .126
Locating a Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

VTrak M610p Product Manual
viii
Chapter 5: Management with the CLU, continued
Managing the Enclosure, continued
Viewing Blower Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Viewing Voltage Sensor Status . . . . . . . . . . . . . . . . . . . . . . . .127
Viewing Temperature Sensor Status . . . . . . . . . . . . . . . . . . .127
Setting Temperature Thresholds . . . . . . . . . . . . . . . . . . . . . .127
Checking the Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Reconditioning a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Locating an Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Managing Physical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Making Global Physical Drive Settings . . . . . . . . . . . . . . . . . .130
Setting an Alias . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Viewing Advanced Information . . . . . . . . . . . . . . . . . . . . . . . .131
Viewing Physical Drive Statistics . . . . . . . . . . . . . . . . . . . . . .131
Clearing Stale and PFA Conditions . . . . . . . . . . . . . . . . . . . .131
Forcing a Physical Drive Offline or Online . . . . . . . . . . . . . . .131
Locating a Physical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Managing Disk Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Creating a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Creating a Disk Array – Automatic . . . . . . . . . . . . . . . . . . . . .134
Creating a Disk Array – Express . . . . . . . . . . . . . . . . . . . . . . .135
Creating a Disk Array – Advanced . . . . . . . . . . . . . . . . . . . . .136
Deleting a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Viewing Disk Array Information . . . . . . . . . . . . . . . . . . . . . . . .138
Setting an Alias for a Disk Array . . . . . . . . . . . . . . . . . . . . . . .138
Accepting an Incomplete Array . . . . . . . . . . . . . . . . . . . . . . . .139
Enabling Media Patrol on a Disk Array . . . . . . . . . . . . . . . . . .139
Enabling PDM on a Disk Array . . . . . . . . . . . . . . . . . . . . . . . .139
Preparing the Disk Array for Transport . . . . . . . . . . . . . . . . . .139
Rebuilding a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Migrating a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Running PDM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Running Transition on a Disk Array . . . . . . . . . . . . . . . . . . . .141
Locating a Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Creating a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Deleting a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Managing Logical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Viewing Logical Drive Information . . . . . . . . . . . . . . . . . . . . . .144
Setting an Alias for a Logical Drive . . . . . . . . . . . . . . . . . . . . .144
Setting Write Cache Policy . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Setting Read Cache Policy . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Contents
ix
Chapter 5: Management with the CLU, continued
Managing Logical Drives, continued
Initializing a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Running Redundancy Check . . . . . . . . . . . . . . . . . . . . . . . . .146
Locating a Logical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Managing the Network Connection . . . . . . . . . . . . . . . . . . . . . . . .147
Making Management Port Settings . . . . . . . . . . . . . . . . . . . . .147
Managing SCSI Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Viewing Channel Information . . . . . . . . . . . . . . . . . . . . . . . . .148
Enabling SCSI Targets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Setting SCSI Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Viewing SCSI Target Information . . . . . . . . . . . . . . . . . . . . . .149
Managing Background Activity . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Viewing Current Background Activities . . . . . . . . . . . . . . . . . .150
Making Background Activity Settings . . . . . . . . . . . . . . . . . . .150
Working with the Event Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Viewing Runtime Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Clearing Runtime Events . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Viewing NVRAM Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Clearing NVRAM Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Managing Spare Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Viewing a list of Spare Drives . . . . . . . . . . . . . . . . . . . . . . . . .154
Creating a Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Making Spare Drive Settings . . . . . . . . . . . . . . . . . . . . . . . . .155
Running Spare Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Deleting a Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Working with LUN Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Viewing a LUN Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Editing a LUN Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Managing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Viewing User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Creating a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Changing a User’s Password . . . . . . . . . . . . . . . . . . . . . . . . .159
Changing a User’s Display Name and Email Address . . . . . .159
Changing a User’s Privilege and Status . . . . . . . . . . . . . . . . .160
Deleting a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
Working with Software Management . . . . . . . . . . . . . . . . . . . . . . .161
Making Email Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Making SLP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Making Webserver Settings . . . . . . . . . . . . . . . . . . . . . . . . . .162
Making Telnet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

VTrak M610p Product Manual
x
Chapter 5: Management with the CLU, continued
Working with Software Management, continued
Making SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Managing SNMP Trap Sinks . . . . . . . . . . . . . . . . . . . . . . . . . .164
Making CIM Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Making Netsend Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Managing Netsend Recipients . . . . . . . . . . . . . . . . . . . . . . . .166
Flashing through TFTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Clearing Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Restoring Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
Shutting Down the Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . .171
Shutting down the VTrak – Telnet Connection . . . . . . . . . . . .171
Shutting down the VTrak – Serial Connection . . . . . . . . . . . .171
Restarting the Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
Restarting VTrak – Telnet Connection . . . . . . . . . . . . . . . . . .173
Restarting VTrak – Serial Connection . . . . . . . . . . . . . . . . . . .173
Making Buzzer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Chapter 6: Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
Updating the Firmware in WebPAM PROe . . . . . . . . . . . . . . . . . .175
Downloading the Firmware Image File . . . . . . . . . . . . . . . . . .175
Updating Firmware from TFTP Server . . . . . . . . . . . . . . . . . .175
Updating Firmware from your PC . . . . . . . . . . . . . . . . . . . . . .176
Restarting the Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
Updating the Firmware in the CLU . . . . . . . . . . . . . . . . . . . . . . . .178
Downloading the Firmware Image File . . . . . . . . . . . . . . . . . .178
Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178
Restarting Subsystem over a Telnet Connection . . . . . . . . . .178
Restarting Subsystem over a Serial Connection . . . . . . . . . .179
Replacing a Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180
Remove the Old Power Supply . . . . . . . . . . . . . . . . . . . . . . . .180
Install a New Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . .180
Replacing a Cooling Unit Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . .181
Remove and Replace a Fan . . . . . . . . . . . . . . . . . . . . . . . . . .181
Replacing a Cache Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184
Replacing a RAID Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Removing the old controller . . . . . . . . . . . . . . . . . . . . . . . . . .187
Installing the new controller . . . . . . . . . . . . . . . . . . . . . . . . . .187

Contents
xi
Chapter 7: Technology Background . . . . . . . . . . . . . . . . . . . . . . . .189
Introduction to RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
RAID 0 – Stripe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190
RAID 1 – Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
RAID 1E – Enhanced Mirror . . . . . . . . . . . . . . . . . . . . . . . . . .192
RAID 5 – Block and Parity Stripe . . . . . . . . . . . . . . . . . . . . . .193
RAID 6 – Block and Double Parity Stripe . . . . . . . . . . . . . . . .194
RAID 10 – Mirror + Stripe . . . . . . . . . . . . . . . . . . . . . . . . . . . .195
RAID 50 – Striping of Distributed Parity . . . . . . . . . . . . . . . . .196
Choosing a RAID Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198
RAID 0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198
RAID 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198
RAID 1E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199
RAID 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199
RAID 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199
RAID 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200
RAID 50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200
Choosing Stripe Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
Choosing Sector Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
2 TB Limitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202
Cache Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202
Read Cache Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202
Write Cache Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203
Adaptive Writeback Cache . . . . . . . . . . . . . . . . . . . . . . . . . . .203
Capacity Coercion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204
Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204
Hot Spare Drive(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205
Partition and Format the Logical Drive . . . . . . . . . . . . . . . . . . . . .205
RAID Level Migration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205
Ranges of Disk Array Expansion . . . . . . . . . . . . . . . . . . . . . .207
Media Patrol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208
Predictive Data Migration (PDM) . . . . . . . . . . . . . . . . . . . . . . . . . .209
PDM Triggers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209
Transition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210
Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211

VTrak M610p Product Manual
xii
Chapter 8: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213
VTrak is Beeping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214
LEDs Display Amber or Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215
Drive Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216
Back of Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217
CLU Reports a Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220
Viewing Runtime Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220
Viewing NVRAM Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220
Checking a Reported Component . . . . . . . . . . . . . . . . . . . . . .221
WebPAM PROe Reports a Problem . . . . . . . . . . . . . . . . . . . . . . .222
Event Notification Response . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225
Critical & Offline Disk Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239
When a Physical Drive Fails . . . . . . . . . . . . . . . . . . . . . . . . . .239
With a Hot Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239
Without a Hot Spare Drive . . . . . . . . . . . . . . . . . . . . . . . . . . .240
Rebuild Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240
Incomplete Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242
Physical Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243
Physical Drive Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243
Physical Drive Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243
Enclosure Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245
Connection Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
Serial Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
SCSI Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249
Browser Does Not Connect to WebPAM PROe . . . . . . . . . . . . . .251
Unsaved Data in the Controller Cache . . . . . . . . . . . . . . . . . . . . .252
Chapter 9: Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253
Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . .255
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258
Returning Product For Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . .259
Appendix A: Useful Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .261
SNMP MIB Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261
Load MIB Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263

1
Chapter 1: Introduction to VTrak
This chapter covers the following topics:
• About This Manual (below)
• VTrak Overview (page 2)
• Architectural Description (page 3)
• Specifications (page 5)
Thank you for purchasing Promise Technology’s VTrak M610p external disk
array subsystem.
About This Manual
This Product Manual describes how to setup, use and maintain the VTrak M610p
external disk array subsystem. It also describes how to use the built-in command-
line interface (CLI), command-line utility (CLU) and embedded Web-based
Promise Array Management—Professional (WebPAM PROe) software.
This manual includes a full table of contents, index, chapter task lists and
numerous cross-references to help you find the specific information you are
looking for.
Also included are four levels of notices:
Note
A Note provides helpful information such as hints or alternative
ways of doing a task.
Important
An Important calls attention to an essential step or point required
to complete a task. Important items include things often missed.
Caution
A Caution informs you of possible equipment damage or loss of
data and how to avoid them.
Warning
A Warning notifies you of probable equipment damage or loss of
data, or the possibility of physical injury, and how to avoid them.

VTrak M610p Product Manual
2
VTrak Overview
VTrak provides data storage solutions for applications where high performance
and data protection are required. The failure of any single drive will not affect
data integrity or accessibility of the data in a RAID protected logical drive.
Figure 1. VTrak M610p front view
A defective drive may be replaced without interruption of data availability to the
host computer. If so configured, a hot spare drive will automatically replace a
failed drive, securing the fault-tolerant integrity of the logical drive. The self-
contained hardware-based RAID logical drive provides maximum performance in
a compact external chassis.
Figure 2. VTrak M610p rear view
Drive Carrier LEDs
Drive Carriers Power and Status LEDs
Mgmt
CONSOLE
RAID Controller
Power Supply 1 Power Supply 2Cooling Unit 1 Cooling Unit 2

Chapter 1: Introduction to VTrak
3
Architectural Description
The VTrak M610p is a parallel SCSI subsystem suitable for Direct Attached
Storage (DAS).
The M610p subsystem supports:
• 1.5 Gb/s SATA disk drives
• 3.0 Gb/s SATA disk drives
All M610p enclosure includes a mid-plane, RAID controller, power and cooling
units, and enclosure processor all in one cable-less chassis design. Multiple fans
and power supplies provide redundancy to ensure continued usage during
component failure. The RAID controller is hardware based and controls alllogical
drive functionstransparently tothe host system. VTrak appears to the computer’s
operating system as a standard SCSI drive or drives.
Features and Benefits
Highlights
• 16 hot-swappable drive bays in a robust 3U rackmount chassis with
redundant, hot-swappable power and cooling modules
• Supports Serial ATA (SATA) 1.5 Gb/s and 3 Gb/s drives simultaneously in
the same system
• Dual SCSI U320 host ports provide high-availability DAS
• Simplified remote management with a comprehensive embedded web-
based management via Ethernet—WebPAM PROe. Command Line
Interface/Utility via DB9 Serial Port
• Three years complete system limited warranty includes 24 x 7 email and
phone support with highly experienced technical support technicians and an
advanced replacements program
• Support for the latest RAID technology—RAID 6—Protection from a
catastrophic double drive failure
• Resilient data protection features such as Predictive Data Migration™ and
PerfectRAID™ provide rock solid data protection
• LUN Mapping and Masking bring flexibility for multiple application and OS
support on the same storage subsystem
• Open architecture, industry’s most comprehensive support for SATA hard
drives and standards-based management interfaces including SNMP, CIM,
and WBEM

VTrak M610p Product Manual
4
• Support for the industry standard Disk Data Format (DDF from SNIA)
ensures interoperability and drive roaming even among different RAID
vendors
Subsystem and Controller Features
Drive Support: Up to sixteen 3.5" x 1" hard disk drives: SATA II 3Gb/s and
1.5Gb/s.
Supports any mix of SATA II 3 Gb/s or 1.5 Gb/s drives simultaneously in the
same system. Staggered physical drive spin-up.
External I/O Ports: Dual SCSI U320 VHDCI host ports.
Data Cache: Shared 256 MB predictive data cache (expandable to 1 GB);
Automatic write cache destaging.
Optional Battery Backup Unit (BBU) powers the data cache up to 72-hours in the
event of a power failure.
Operational Features
RAID Levels: RAID 0, 1, 1E, 5, 6, 10, and 50 – Any combination of these RAID
levels can exist at the same time.
Configurable RAID stripe size: 64 KB, 128 KB, 256 KB, 512 KB, and 1 MB stripe
size per logical drive.
Background task priority tuning: Adjustment of minimum I/O reserved for server
use during all background tasks.
Hot spares: Multiple global or dedicated hot-spare drives with revert option.
Maximum LUNs per subsystem: 256 in any combination of RAID levels.
Maximum LUNs per array: 32 logical drives (LUNs). Supports LUN carving by
allowing an array to be divided into multiple logical drives. Supports out-of-order
logical drive deletion and re-creation.
Max LUNs per Target ID: Up to 64, depending on host side driver and operating
system.
LUN Masking and Mapping: Supports multiple hosts.
Disk Data Formats: Supports Disk Data Format (DDF) for industry-wide
standardization and drive roaming between VTrak systems.
Background Activities: Media Patrol, background synchronizing, disk array
rebuild, Redundancy Check, SMART condition pooling, Online Capacity
Expansion (OCE), RAID Level Migration (RLM). Includes priority control, rate
control, and watermarking per BGA in disk and NVRAM.

Chapter 1: Introduction to VTrak
5
Foreground Activities: Disk array initialization.
Physical Drive Error Recovery: Predictive Data Migration (PDM), replaces un-
healthy disk member in array, while maintaining normal array status during the
data transition. Bad Sector Mapping, Media Patrol, SMART, Hard/Soft Reset to
recover HD from bad status, HD Power-control to recover HD from hung status.
Array Error Recovery: Data recovery from bad sector or failed HD for redundant
RAID, RAID 5/6 inconsistent data Prevent (Write Hole Table), Data content Error
Prevent (Read/Write Check Table) NVRAM event logging.
SCSI Commands: Supports extensive SCSI command set equivalent to SCSI/FC
hard disk drives. Variable sector size (512 byte to 4 KB) to break OS 2TB
limitation. 16 byte CDB support for 64-bit LBA addressing.
Management
Supported Operating Systems: Windows 2000 Server, Windows 2003 Server,
Linux (Red Hat, SuSE), Macintosh OS X, Solaris.
Management Tools: WebPAM PROe via out-of-band Ethernet. OS independent,
localized in multiple languages, SSL Security support. Command Line Interface
(CLI) and Command Line Utility (CLU) via DB9 Serial Port or Telnet.
Standard Management Protocols: SNMP, WBEM/CIM
RAID Creation: Automatic, Express, and Advanced configuration support for
novice to skilled users.
Management Interfaces: WebPAM PROe, CLU, CLI, audible (buzzer) and visible
(LEDs) alarms.
Management Protocols: Embedded web server and management support—no
host agent needed. Ethernet, DB9 serial port, SNMP, SSL, Telnet, Email.
Specifications
Current (maximum): 8 A @ 100 VAC or 4 A @ 240 VAC Current rating with two
power cords.
Power Consumption: 73 W (not including disk drives).
Power Supply: Dual 400 W, 100-240 VAC auto-ranging, 50-60 Hz, dual hot swap
and redundant with PFC, N+1 design.
Operating Temperature: 5° to 40°C operational (-40° to 60°C non-operational)
Relative Humidity: Maximum 95 percent.
Vibration: Random, 0.21 grms, 5-500Hz, 30 Mins, X, Y, Z axis.

VTrak M610p Product Manual
6
Dimensions (H x W x D): 13.1 x 44.6 x 56.1 cm (5.2 x 17.6 x 22.1 in)
Net Weight (subsystem only): 26.7 kg (58.7 lb) without drives, 34.7 kg (76.3 lb)
with 16 drives, assuming 0.5 kg (1.1 lb) per drive.
Gross Weight (including carton): 30 kg (66.1 lb) without drives.
Safety: CE, FCC Class A, VCCI, C-Tick, cUL, TUV, CB, BSMI.
Warranty and Support
Warranty: Three years complete system limited warranty.
Support: 24 x 7 email and phone support (Americas and EMEA only). 24 x 7
access to Promise support site for drivers, firmware, compatibility. Advanced
replacements program.
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
CE Statement
Warning: This is a class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
MIC Statement

7
Chapter 2: VTrak Installation
This chapter covers the following topics:
• Unpacking the VTrak (below)
• Mounting VTrak in a Rack (page 8)
• Installing Disk Drives (page 10)
• Making Management and Data Connections (page 13)
• Making Serial Cable Connections (page 15)
• Connecting the Power (page 16)
Unpacking the VTrak
The VTrak box contains the following items:
•VTrakUnit
•QuickStartGuide
• Null Modem Cable
• Left and right center-mount brackets
• Left and right mounting rails
• 1.0m External VHDCI SCSI cable (2)
• Screws for disk drives
(66, including 2 spares)
• 1.5m (4.9 ft) Power cords (2
for US and 2 for Europe)
• CD with SNMP files, Product
Manual and Quick Start Guide
Warning
The electronic components within the VTrak disk array are
sensitive to damage from Electro-Static Discharge (ESD).
Observe appropriate precautions at all times when handling the
VTrak or its subassemblies.
Important
Use the following categories of network cables with VTrak:
• Cat 6, preferred
• Cat 5E, minimum

VTrak M610p Product Manual
8
Mounting VTrak in a Rack
The M610p subsytems installs to the rack using the supplied mounting rails. You
can also use your existing rails.
Figure 1. VTrak M610p mounted in a rack with the supplied rails
To install the VTrak enclosure into a rack with the supplied mounting rails:
1. Check the fit of the mounting rails in your rack system.
2. Adjust the length of the mounting rails as needed.
3. Attach the mounting rail assemblies to the inside of the rack posts, using the
attaching screws from your rack system.
Be sure the support is on the bottom facing inward.
4. Square the rail assemblies in the rack.
5. Tighten the adjustment screws and the attaching screws.
6. Place the VTrak subsystem onto the rails.
7. Secure the VTrak subsystem to the rack through each handle, using the
attaching screws from your rack system.
Cautions
• At least two persons are required to safely lift, place, and
attach the VTrak enclosure into a rack system.
• Do not lift or move the VTrak enclosure by the handles, power
supplies or the controller units. Hold the enclosure itself.
• Do not install the VTrak enclosure into a rack without rails to
support the enclosure.
Vertical Rack Post VTrak M610p
Mounting rails (included)
mount inside the rack post
Handles mount
outside the rack post