protech KS-M331 User manual

USER
MANUAL
KS-M331 M1
KS-M331
32”Multi-Functional
KioskSystem

32” Multi-Functional Kiosk System
COPYRIGHT NOTICE & TRADEMARK
All trademarks and registered trademarks mentioned herein are the
property of their respective owners.
This manual is copyrighted in Jan. 2023. You may not reproduce or
transmit in any form or by any means, electronic, or mechanical,
including photocopying and recording.
DISCLAIMER
This user’s manual is meant to assist users in installing and setting up
the system. The information contained in this document is subject to
change without any notice.
CE NOTICE
This is a class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.

FCC NOTICE
This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
You are cautioned that any change or modifications to the equipment
not expressly approve by the party responsible for compliance could
void your authority to operate such equipment.
CAUTION: Danger of explosion may occur when the battery
is incorrectly replaced. Replace the battery
only with the
same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s
instructions.
WARNING: Some internal parts of the system may have
high electrical voltage. We strongly recommend that only
qualified engineers are allowed to service and disassemble
the system. If any damages should occur on the system and
are caused by unauthorized servicing, it will not be covered
by the product warranty.

i
Contents
Revision History ............................................................................................vi
1Introduction.........................................................................................1-1
1.1 About This Manual .....................................................................1-2
2Getting Started....................................................................................2-1
2.1 Package List...............................................................................2-2
2.2 System Overview.......................................................................2-3
2.2.1 Front View...........................................................................2-3
2.2.2 Rear View ...........................................................................2-4
2.2.3 Side View............................................................................2-5
2.2.4 Top View .............................................................................2-6
2.2.5 Bottom View........................................................................2-6
2.3 System Specifications................................................................2-7
2.4 Safety Precautions.....................................................................2-9
3System Configuration.........................................................................3-1
3.1 System External I/O Ports Diagram...........................................3-2
3.2 Mainboard Component Locations & Jumper Setting .................3-3
3.3 How to Set Jumpers...................................................................3-4
3.4 Main Board Connector & Jumper Quick Reference Table.........3-6
3.5 Setting Main Board Connectors and Jumpers...........................3-7
3.5.1 Power Switch ......................................................................3-7
3.5.2 DC IN Connector (DC In)....................................................3-7
3.5.3 1st Display Port (MDP1).....................................................3-8
3.5.4 COM Ports (COM1, COM2)................................................3-9
3.5.5 LAN Port (LAN1)...............................................................3-10
3.5.6 USB Type C Port (USB Type C) .......................................3-11

ii
3.5.7 Dual USB 2.0 Ports (USB2)..............................................3-12
3.5.8 Dual USB 3.0 Ports (USB1)..............................................3-12
3.5.9 2nd Display Port (MDP2)..................................................3-13
3.5.10 HDMI Port Connector (HDMI1).........................................3-14
3.5.11 Cash Drawer Port (DRW) .................................................3-15
3.5.12 Internal USB Wafer (JUSB1, JUSB9)...............................3-18
3.5.13 Internal USB Wafer (JUSB7) ............................................3-19
3.5.14 M.2 M-Key Connector for SSD (M2_M1)..........................3-20
3.5.15 M.2 M-Key Connector for SSD (M2_M2)..........................3-22
3.5.16 M.2 E-Key Connector for Wi-Fi (M2_E1)..........................3-24
3.5.17 Speaker Wafer (JSPK1)....................................................3-26
3.5.18 Microphone Connector (JMIC1)........................................3-26
3.5.19 Power Output 24V Wafer (J24V_OUT1)...........................3-26
3.5.20 System LED Wafer (JSYS_LED1)....................................3-27
3.5.21 CPU Fan Wafer (CPU_FAN1)...........................................3-27
3.5.22 Power Button Wafer (JPWRBTN1)...................................3-28
3.5.23 Battery Wafer (JBAT1)......................................................3-28
3.5.24 System Reset Wafer (JRST1)...........................................3-28
3.5.25 USB Signal Selection (JP1)..............................................3-29
3.5.26 USB Signal Selection (JP2)..............................................3-29
3.5.27 Cash Drawer Voltage Selection (JP3) ..............................3-30
3.5.28 Clear CMOS Data Selection (JPCMOS1) ........................3-31
3.6 A/D Board Component Locations & Jumper Setting................3-32
3.7 A/D Board Connector & Jumper Quick Reference Table.........3-33
3.8 Setting A/D Board Connectors and Jumpers...........................3-34
3.8.1 1st Display Port Connector (MDP1)..................................3-34
3.8.2 Embedded DisplayPort Connector (JEDP2).....................3-35
3.8.3 Speaker Connector (JSPK1) ............................................3-36
3.8.4 Inverter Connector (JINV1)...............................................3-36

iii
3.8.5 LVDS Connector (LVDS1).................................................3-37
3.8.6 USB 2.0 Connector (JUSB1, JUSB2, JUSB3)..................3-38
3.8.7 Backlight Voltage Selection (JP_INV1).............................3-39
3.8.8 LVDS Panel Voltage Control Selection (JP_VDD1)..........3-39
3.8.9 LVDS Backlight Control Selection (JP1)...........................3-40
4Software Utilities.................................................................................4-1
4.1.1 Introduction.........................................................................4-2
4.1.2 Installing Intel®Chipset Software Installation Utility ...........4-3
4.1.3 Installing Graphics Driver Utility..........................................4-4
4.1.4 Installing Sound Driver Utility..............................................4-5
4.1.5 Installing LAN Driver Utility.................................................4-6
4.1.6 Intel®Management Engine Components Installer Installation
...........................................................................................4-7
4.1.7 Installing Intel®Serial I/O Driver Utility................................4-8
4.1.8 Installing Intel®Wireless Driver Utility.................................4-9
4.1.9 Installing Intel®Bluetooth Driver Utility .............................4-10
4.2 LED Control API.......................................................................4-11
4.2.1 Version Notice...................................................................4-11
4.2.2 Package Content ..............................................................4-11
4.2.3 Demo Program..................................................................4-12
4.2.4 LED Control API Function List..........................................4-16
5BIOS SETUP ........................................................................................5-1
5.1 Introduction.................................................................................5-2
5.1.1.1 Accessing Setup Utility ...................................................5-4
5.1.2 Main ....................................................................................5-7
5.1.3 Advanced............................................................................5-9
5.1.3.1 Advanced - CPU Configuration.....................................5-11
5.1.3.2 Advanced - PCH-FW Configuration..............................5-13
5.1.3.3 Advanced - Trusted Computing ....................................5-15

iv
5.1.3.4 Advanced - ACPI Settings ............................................5-17
5.1.3.5 Advanced - SMART Settings........................................5-19
5.1.3.6 Advanced - F81967 Super IO Configuration ................5-20
5.1.3.7 Advanced - Hardware Monitor......................................5-25
5.1.3.8 Advanced - F81967 Watchdog .....................................5-29
5.1.3.9 Advanced - USB Configuration.....................................5-31
5.1.3.10 Advanced - NVMe Configuration ..................................5-33
5.1.4 Chipset..............................................................................5-34
5.1.4.1 System Agent (SA) Configuration.................................5-35
5.1.4.2 PCH IO Configuration...................................................5-37
5.1.5 Security.............................................................................5-41
5.1.6 Boot...................................................................................5-43
5.1.7 Save & Exit .......................................................................5-45
Appendix A System Diagrams....................................................A-1
Easy Maintenance....................................................................................A-2
Back Case Body Assembly Exploded Diagram......................................A-10
Back Case TP-808 Thermal Printer Assembly Exploded Diagram ........A-12
Back Case WP837 Thermal Printer Assembly Exploded Diagram ........A-13
Back Case Main Board Assembly Exploded Diagram ...........................A-14
Back Case Power Supply Assembly Exploded Diagram........................A-16
PA-J500 Box Assembly Exploded Diagram............................................A-18
Installing Body Onto Stand Assembly Exploded Diagram......................A-20
Front Case Assembly Exploded Diagram (with HPRT TP-808 Thermal
Printer)....................................................................................................A-22
Front Case Assembly Exploded Diagram (with WINPOS K837V Thermal
Printer)....................................................................................................A-25
LCD Panel Display Assembly Exploded Diagram ..................................A-28
System Stand Assembly Exploded Diagram..........................................A-30

v
Appendix B Technical Summary................................................B-1
Block Diagram ..........................................................................................B-2
Interrupt Map ............................................................................................B-3
I/O MAP..................................................................................................B-18
Memory Map...........................................................................................B-19
Configuring WatchDog Timer .................................................................B-22
Flash BIOS Update.................................................................................B-24

vi
Revision History
The revision history of KS-M331 User Manual is described below:
Version No.
Revision History
Date
M1
Initial Release
2023/01/06

KS-M331 SERIES USER MANUAL
Page: 1-1
1 Introduction
This chapter provides the introduction for KS-M331 system
as well as the framework of the user manual.
The following topic is included:
•About This Manual

Chapter 1 Introduction
KS-M331 SERIES USER MANUAL
Page: 1-2
1.1 About This Manual
Thank you for purchasing our KS-M331 system. The KS-M331 is an updated system
designed to be comparable with the highest performance of IBM AT personal
computers. The KS-M331 provides faster processing speed, greater expandability and
can handle more tasks than before. This manual is designed to assist you how to
install and set up the whole system. It contains 5 chapters and 2 appendixes. Users can
configure the system according to their own needs. This user manual is intended for
service personnel with strong hardware background. It is not intended for general
users.
The following section describes the structure of this user manual.
Chapter 1 Introduction
This chapter introduces the framework of this user manual.
Chapter 2 Getting Started
This chapter describes the package contents and system specifications, and illustrates
the physical appearances for KS-M331 system. Read the safety reminders carefully
on how to take care of your system properly.
Chapter 3 System Configuration
This chapter describes the locations and functions of the system main board
components. You will learn how to properly configure the connectors and system
configuration jumpers on the main board and configure the system to meet your own
needs.
Chapter 4 Software Utilities
This chapter introduces how to install Intel Chipset Software Installation Utility,
Graphics Driver Utility, Audio Driver Utility, LAN Driver Utility, Intel Management
Engine Components Installer Driver Utility, Serial IO Driver Utility, Wireless Driver
Utility and Bluetooth Driver Utility.
Chapter 5 BIOS Setup
This chapter provides BIOS setup information.
Appendix A System Diagrams
This appendix provides the exploded diagrams and part numbers of KS-M331.
Appendix B Technical Summary
This appendix provides the information about the system block diagram, allocation
maps for system resources, Watchdog Timer Configuration and Flash BIOS Update.

KS-M331 Series User Manual
Page: 2-1
2 Getting Started
This chapter provides the introduction for the KS-M331
system as well as the framework of the user manual.
The following topics are included:
•Package List
•System Overview
•System Specifications
•Safety precautions
Experienced users can jump to Chapter 3 on page 3-1
for a quick start.

Chapter 2 Getting Started
KS-M331 Series User Manual
Page: 2-2
2.1 Package List
If you discover any of the items listed below are damaged or lost, please contact
your local distributor immediately.
Item
Q’ty
KS-M331 Kiosk System
1
Quick Reference Guide
1
Manual / Driver DVD
1
Door Key
2

Chapter 2 Getting Started
KS-M331 Series User Manual
Page: 2-3
2.2 System Overview Unit: mm
2.2.1 Front View
2.1M Face Camera
32” P-CAP Touch
Unattended Credit Card Holder
Attended Credit Card Holder
Available
2” or 3”
Thermal
Printer 1D/2D Barcode Scanner
480
32” FHD Display
1793
62.4

Chapter 2 Getting Started
KS-M331 Series User Manual
Page: 2-4
2.2.2 Rear View
LED Indication Light
Rear I/O Ports

Chapter 2 Getting Started
KS-M331 Series User Manual
Page: 2-5
2.2.3 Side View Unit: mm
970
156.25

Chapter 2 Getting Started
KS-M331 Series User Manual
Page: 2-6
2.2.4 Top View Unit: mm
2.2.5 Bottom View
550
440

Chapter 2 Getting Started
KS-M331 Series User Manual
Page: 2-7
2.3 System Specifications
System
CPU

Intel®Celeron®6305E / Intel®Pentium®7505 /
Intel®Core®i3-1115G4E / Intel®Core®i5-1145G7E
Memory Support
1 x DDR4 SO-DIMM slot (support 4GB/8GB/16GB)
Storage
1 x M.2 SATA III SSD available

1 x M.2 NVMe SSD available
Network
1 x Gigabit 10/100/1000 Base-T Fast Ethernet (RJ45)
Power Supply
AC 90~264V Power Supply 200W(24V)
System Weight
35 KG (without stand)
64 KG (with stand)
Dimensions (WxHxD)

480 x 970 x 156 mm (without stand)
480 x 970 x 550 mm (with stand)
Operating System

Windows 10 / Windows 11
Speaker
2 x 4W Speaker
System Fan
1 x system fan
LED Indicator
1 x LED Indicators available (with Green/Orange/Red)
EMC & Safety
CE / FCC / LVD
Operating Display
LCD
32" TFT Backlight (LED) LCD
Max. Resolution
FHD 1920 x 1080
Brightness
Typ. 400 cd/m²
Touchscreen
Projected capacitive touch (USB interface)
Viewing Angle

Horizontal: (R) 89°/ (L) 89°
Vertical: (U) 89°/ (D) 89°
External I/O Ports
Ethernet LAN
1 x RJ45 (for System)
Payment LAN
1 x RJ45 (for Credit Card Reader)
AC Power
1 xAC power socket
Add-ons (optional)
Face Camera
2.1M FHD Camera
Barcode Scanner
1D / 2D Barcode
Thermal Printer

2" or 3" Standalone Thermal printer for 80mm paper
roll with paper near end
Resolution 203dpi / Printing Speed:170mm/s
Wi
-Fi Bluetooth Module
Intel AC 9260 802.11a/b/g/n/ac WiFi/BT 5.1 Module,
M.2 2230,2x2 Antenna

Chapter 2 Getting Started
KS-M331 Series User Manual
Page: 2-8
Environment
Operating Temp.
0°C ~ 40°C (32°F~ 104°F)
Storage Temp.
0°C ~ 60°C (32°F~ 140°F)
Humidity
20%~ 85% (no condensation)

Chapter 2 Getting Started
KS-M331 Series User Manual
Page: 2-9
2.4 Safety Precautions
Before operating this system, read the following information carefully to protect your
systems from damages, and extend the life cycle of the system.
1. Check the Line Voltage
•The operating voltage for the power supply should be AC 90~264V Power
Supply 200W(24V); otherwise, the system may be damaged.
2. Environmental Conditions
•Place your KS-M331 on a sturdy, level surface. Be sure to allow enough space
around the system to have easy access needs.
•Avoid installing your KS-M331 system in extremely hot or cold places.
•Avoid direct sunlight exposure for a long period of time (for example, in a
closed car in summer time. Also avoid the system from any heating device.). Or
do not use KS-M331 when it has been left outdoors in a cold winter day.
•Bear in mind that the operating ambient temperature is between 0°C and 40°C
(32°F and 104°F).
•Avoid moving the system rapidly from a hot place to a cold place, and vice
versa, because condensation may occur inside the system.
•Protect your KS-M331 from strong vibrations which may cause hard disk
failure.
•Do not place the system too close to any radio-active device. Radio-active
device may cause signal interference.
•Always shut down the operating system before turning off the power.
3. Handling
•Avoid placing heavy objects on the top of the system.
•Do not turn the system upside down. This may cause the hard drive to
malfunction.
•Do not allow any objects to fall into this device.
•If water or other liquid spills into the device, unplug the power cord
immediately.