Provision ISR I4-380IPVF User manual

W
W
Wa
a
at
t
te
e
er
r
r-
-
-p
p
pr
r
ro
o
oo
o
of
f
f I
I
IR
R
R N
N
Ne
e
et
t
tw
w
wo
o
or
r
rk
k
k C
C
Ca
a
am
m
me
e
er
r
ra
a
a
User Manual
Please read this instruction carefully for correct use of the product and preserve it for
reference purposes

PROVISION-ISR
I4-380IPVF
User Manual
720P 40m IR Vari-Focal IP Bullet Camera
For H.264 IP Camera
All rights reserved

Cautions
Before operation, we strongly advise users to read this manual and keep it properly for
using later.
Please use the specified power supply to connect.
Avoid from in correct operation, shock vibration, heavy pressing which can cause
damage to product.
Do not use corrosive detergent to clean main body of the camera. If necessary, please
use soft dry cloth to wipe dirt; for hard contamination, use neutral detergent. Any
cleanser for high grade furniture is applicable.
Avoid aiming the camera directly towards extremely bright objects, such as, sun, as this
may damage the image sensor.
Please follow the instructions to install the camera. Do not reverse the camera, or the
reversing image will be received.
Do not operate it incase temperature, humidity and power supply are beyond the limited
stipulations.
Keep away from heat sources such as radiators, heat registers, stove., etc.
This is product instructions not quality warranty. We may reserve the rights of amending
the typographical errors, inconsistencies with the latest version, software upgrades and
product improvements, interpretation and modification. These changes will be published
in the latest version without special notification.
When this product is in use, the relevant contents of Microsoft, Apple and Google will
be involved in. The pictures and screenshots in this manual are only used to explain the
usage of our product. The ownerships of trademarks, logos and other intellectual
properties related to Microsoft, Apple and Google belong to the above-mentioned
companies.
This manual is suitable for water-proof IR network camera. This series of cameras
include cost-down models and full-function models. Many functions of the cost-down
models may be not covered compared with the full-function models, such as, audio out,
TF card storage, PTZ configuration, alarm in/out, video search, etc. All examples and
pictures used in the manual are from the full-function models.

Contents
1Introduction.................................................................................................... 1
1.1 Overview.................................................................................................. 1
1.2 Package..................................................................................................... 1
1.3 Connections and Focusing....................................................................... 1
2Installation...................................................................................................... 4
2.1 Connect IP-CAMERA to Network........................................................ 4
2.2 CMS and IP-Tool Installation................................................................ 4
3IE Connection................................................................................................. 5
3.1 LAN........................................................................................................ 5
3.1.1 Access through IP-Tool .............................................................. 5
3.1.2 Directly access through IE.......................................................... 7
3.2 WAN....................................................................................................... 8
4Remote Preview ............................................................................................. 9
4.1 Remote Preview..................................................................................... 9
4.2 Playback............................................................................................... 10
4.3 Snap...................................................................................................... 10
5Remote Configuration.................................................................................. 12
5.1 System Configuration .......................................................................... 12
5.1.1 Basic Information...................................................................... 12
5.1.2 Date & Time Configuration...................................................... 12
5.1.3 SD Card..................................................................................... 13
5.2 Video Configuration ............................................................................ 14
5.2.1 Camera Configuration............................................................... 14
5.2.2 Video Stream............................................................................. 14
5.2.3 Time Stamp ............................................................................... 14
5.2.4 Video Mask ............................................................................... 15
5.3 PTZ Configuration............................................................................... 15
5.3.1 Protocol..................................................................................... 15
5.3.2 Preset Configuration................................................................. 16
5.3.3 Cruise Configuration................................................................. 17
5.4 Alarm Configuration............................................................................ 18
5.4.1 Motion Detection Area ............................................................. 18

5.4.2 Motion Detection Trigger......................................................... 18
5.4.3 Motion Detection Schedule ...................................................... 19
5.4.4 Alarm Input Trigger.................................................................. 20
5.4.5 Alarm Input Schedule............................................................... 20
5.4.6 Alarm Out.................................................................................. 21
5.5 Network Configuration........................................................................ 21
5.5.1 Port............................................................................................ 21
5.5.2 Wired......................................................................................... 22
5.5.3 NET Traversal Configuration................................................... 22
5.5.4 Server Configuration................................................................. 23
5.5.5 IP Notify.................................................................................... 24
5.5.6 DDNS Configuration................................................................ 24
5.5.7 RTSP.......................................................................................... 28
5.5.8 UPNP......................................................................................... 28
5.5.9 Mail Setting............................................................................... 29
5.5.10 FTP............................................................................................ 30
5.6 Advanced Configuration...................................................................... 30
5.6.1 User Configuration ................................................................... 30
5.6.2 Security Configuration.............................................................. 32
5.6.3 Configure Backup & Restore ................................................... 33
5.6.4 Reboot Device........................................................................... 33
5.6.5 Upgrade..................................................................................... 33
6Video Search ................................................................................................ 34
7Mobile Surveillance..................................................................................... 36
7.1 Network Configuration........................................................................ 36
7.2 By Phones with iPhone OS.................................................................. 37
7.3 By Phones with Android..................................................................... 44
8IP-Tool.......................................................................................................... 48
9Q & A ........................................................................................................... 51
10 Specification................................................................................................. 53

IP-CAMERA User Manual - 1
C
C
Ch
h
ha
a
ap
p
pt
t
te
e
er
r
r 1
1
1 I
I
In
n
nt
t
tr
r
ro
o
od
d
du
u
uc
c
ct
t
ti
i
io
o
on
n
n
1Introduction
1.1 Overview
This IP-CAMERA (short for IP-CAM) is designed for high performance CCTV solutions. It
adopts state of the art video processing chips. It utilizes most advanced technologies, such as
video encoding and decoding technology, complies with the TCP/IP protocol, SoC, etc to
ensure this system more stable and reliable. This unit consists of two parts: the IP-CAM
device and central management software (short for CMS). The CMS centralizes all devices
together via internet or LAN and establishes a sound surveillance system to realize unified
management and remote operation to all devices in one network.
This product is widely used in banks, telecommunication systems, electricity power
departments, law systems, factories, storehouses, uptowns, etc. In addition, it is also an ideal
choice for surveillance sites with middle or high risks..
1.2 Package
The pictures below are only for reference. Only part of our products can adjust focus. Please
make the object as the standard.
IP-CAMERA
Quick Start Guide
CD
Cable
Screw-
driver
Accessories
Description
IP-CAMERA
The device without Lens
Quick Start Guide
The Brief instructions of the product
CD
CD-ROM with software and manual
Cable
Connect to monitor for video adjustment
Screwdriver
A tool for installation
1.3 Connections and Focusing
In this chapter, we will introduce the relevant connections and focusing of this device. Some
cost-down modes don’t support the connection of alarm in/out, RS485, TF card and some
models also don’t adjust focus. Please take the real object as standard.
Connections of the external ports:

IP-CAMERA User Manual - 2
C
C
Ch
h
ha
a
ap
p
pt
t
te
e
er
r
r 1
1
1 I
I
In
n
nt
t
tr
r
ro
o
od
d
du
u
uc
c
ct
t
ti
i
io
o
on
n
n
HP：Connect to headphone.
MIC：Connect to microphone.
DC12V：Power supply port.
LAN：Network port. It supports PoE power supply.
Alarm NO/COM: Alarm output. Conect to alarm output devices.
Alarm GND: Connect to external sensor together with the alarm in line.
Alarm IN: Connect to alarm input devices, like senor, together with alarm GND line.
RS485：Connect to keyboard or speed doom.
Connections of the internal ports
You shall remove the sun shade and lens case from the device if you want to see the above
ports.
Link: Network indicator.
RST: Reset hole. Hold and press the spring blade in this hole with spicule to reset the
settings to the factory default settings.
TF: Insert TF card.
DCIN/CVBS: Connect to a 3 pin joint which has a power supply port and a CVBS port in
the other end. You can connect to monitor for video adjustment.

IP-CAMERA User Manual - 3
C
C
Ch
h
ha
a
ap
p
pt
t
te
e
er
r
r 1
1
1 I
I
In
n
nt
t
tr
r
ro
o
od
d
du
u
uc
c
ct
t
ti
i
io
o
on
n
n
Focus Adjustment
Focus Zoom
Step 1: Remove the sun shade and lens case from the device as shown above.
Step 2: Loosen the screws of the lens for focusing. Then rotate the lens left or right to adjust
the focus.
Focus: Rotate left or right to adjust definition of the image.
Zoom: Rotate left or right to zoom in or out the image.

IP-CAMERA User Manual - 4
C
C
Ch
h
ha
a
ap
p
pt
t
te
e
er
r
r 2
2
2 I
I
In
n
ns
s
st
t
ta
a
al
l
ll
l
la
a
at
t
ti
i
io
o
on
n
n
2Installation
2.1 Connect IP-CAMERA to Network
The connection of IP-CAM is shown below:
User can connect the PC and IP-CAMERA in accordance with the above picture. Before
connecting, please connect external devices, and then connect the power.
2.2 CMS and IP-Tool Installation
Find CMS software from CD and then double click “Setup.exe” file to pop up installation
wizard.
Install the software according to the prompts in the wizard. After you complete the
installation, you will see the CMS and IP-Tool icon on the desktop. Please see the user
manual of this software for more details.
If you need to install IP-Tool separately, please double click IP-Tool installation package and
install it according its wizard prompts. After you finish installing, double click IP-Tool icon to
start IP-Tool.

IP-CAMERA User Manual - 5
C
C
Ch
h
ha
a
ap
p
pt
t
te
e
er
r
r 3
3
3 I
I
IE
E
E C
C
Co
o
on
n
nn
n
ne
e
ec
c
ct
t
ti
i
io
o
on
n
n
3IE Connection
User can connect IP-CAM through LAN or WAN. Here only take IE browser (6.0) for
example. The details are as follows.
3.1 LAN
In LAN, there are two ways to access IP-CAM：①Access through IP-Tool；②Directly Access
through IE Browser.
3.1.1 Access through IP-Tool
Step 1: Make sure the PC and IP-Cam are connected to the LAN and the IP-Tool is installed
in the PC from the CD.
Step 2: Use IP-Tool to modify the network of IP-Cam. Then, double click the icon on
the desktop to run this software as shown below:
After starting IP-Tool and clicking the IP-Cam in the list, user can check the information of
IP-Cam. If user cannot confirm which one is himself, please shut off the electricity of the
IP-Cam and then power on it. When shutting off the power, the device information will
disappear. When powering on, the device information will emerge. Well, this device is the
used device. Right click the device information and select “network setup”.

IP-CAMERA User Manual - 6
C
C
Ch
h
ha
a
ap
p
pt
t
te
e
er
r
r 3
3
3 I
I
IE
E
E C
C
Co
o
on
n
nn
n
ne
e
ec
c
ct
t
ti
i
io
o
on
n
n
For example, the network segment of this computer is 192.168.13.57. So, please modify the
IP address, Subnet Mask, Gateway of IP-Cam which must be in the same network segment
with the computer.After modifying, please input the user name and password and then click
“OK” button to save the setting.
Note: The default user name is: admin. The default password is: 123456.
The new IP address of this device will display as follows after modification.
Step 3: Use the IP-Tool to login the IP-Cam.
Right-click the IP address and select “browse with IE” or double click the IP address. Then
the system will pop up the IE browser to connect IP-Cam as shown below. IE browser will
auto download the Active X control. After finishing the installation of theActive X control, a
login window will pop up.

IP-CAMERA User Manual - 7
C
C
Ch
h
ha
a
ap
p
pt
t
te
e
er
r
r 3
3
3 I
I
IE
E
E C
C
Co
o
on
n
nn
n
ne
e
ec
c
ct
t
ti
i
io
o
on
n
n
Input User name and password and then click “OK” button to login.
Note: User also can use the modified IP address of the IP-Cam. Input the IP address in the IE
browser bar and then click “Enter” to access IP-Cam. The default user name is admin. The
default password is 123456.
3.1.2 Directly access through IE
The network service is default as shown below:
IP address: 192.168.226.201
Subnet Mask: 255.255.255.0
Gateway: 192.168.226.1
HTTP: 80
Data port: 9008
The first you used the device, you should connect the device with the above default settings.
Step 1: Manual setup the IP address of the PC, the network segment should be as same as the
default settings of IP-CAM. Right click “My Network Places” icon on the desktopselect
“Properties” as shown in the following left figure. Right click “Local Area Connection” at the
popup window, and then select “Property” as shown in the following right figure.
Select “Internet Protocol (TCP/IP)” in the “General” tabsclick “Properties”Manual input
network address information of the PC in the pop up window. Refer to the following figure:

IP-CAMERA User Manual - 8
C
C
Ch
h
ha
a
ap
p
pt
t
te
e
er
r
r 3
3
3 I
I
IE
E
E C
C
Co
o
on
n
nn
n
ne
e
ec
c
ct
t
ti
i
io
o
on
n
n
Step 2: Open the IE Browser and input the default address of IP-CAM and confirm. Then the
IE browser will download Active X control automatically.
Step 3: After downloading Active X control, the login dialog box will pop up as below:
Step 4: Input user name and password in the login dialog box and click “OK” button to enter
into the live interface. You can manage and setup the IP-CAM, such as change IP address etc.
3.2 WAN
Access through router or virtual server
Step1: Connecting according to above steps in LAN; Enter into System
ConfigurationNetwork configurationBasic configuration to setup the port number as
shown in the picture on the left hand.
Step 2: Enter into System ConfigurationNetwork configurationIP configuration to
change IP address as shown in the picture on the right hand.
Port Setup IP Setup
Step 3: Enter into the router’s management interface through IE browser; remap the IP
address and port of IP-CAM in the “virtual server”. The name depends on the router.
IP Remap
Step 4: Open the IE browser and input its WAN IP and http port to access.

IP-CAMERA User Manual - 9
C
C
Ch
h
ha
a
ap
p
pt
t
te
e
er
r
r 4
4
4 R
R
Re
e
em
m
mo
o
ot
t
te
e
e P
P
Pr
r
re
e
ev
v
vi
i
ie
e
ew
w
w
4Remote Preview
4.1 Remote Preview
After you log in, you will see the following window.
Note: The PTZ control panel, sensor alarm indicator icon and talk button cannot be seen
in the cost-down models.
The descriptions of the icon on the remote preview interface:
Icon
Description
Icon
Description
Sensor alarm indicator icon
Full screen
Motion alarm indicator icon
Start/Stop record
Fix size
Playback
Actual size
Snap
Zoom in
Talk
Zoom out
Open/close audio
Right click mouse to appear a pull-down list as shown above:
Stream: Two streams can be selected.
Turn off the live: Click this item will close present live preview.
Enable audio: Enable remote audio transmission.
Full screen: The live preview picture will full-screen display. Double click or click right
mouse to return to the previous interface.
Online user: Display user’s list connect to the device.
System information: Display the device information: device name, firmware version,
software build date, kernel version and hardware version.
Click PTZ extended button to unfold PTZ control panel.
The descriptions of the control panel are as follows:

IP-CAMERA User Manual - 10
C
C
Ch
h
ha
a
ap
p
pt
t
te
e
er
r
r 4
4
4 R
R
Re
e
em
m
mo
o
ot
t
te
e
e P
P
Pr
r
re
e
ev
v
vi
i
ie
e
ew
w
w
4.2 Playback
Click icon to see the following window:
After selecting the record date, the record files will be displayed in the record file list box.
User can double click a certain record file to playback or check a certain file. Then click Play
button to do playback. User can do relating operation according to some buttons in the
playback interface.
4.3 Snap
Select the picture number, and then click “Snap” icon as shown below:
Button
Description
to rotate the dome upwards；to rotate the dome downwards;
to rotate the dome towards left; to rotate the dome towards
right；to stop rotating the dome.
Drag the scroll bar to adjust rotating speed of the dome.
Focus button. Click button to have long focus and click to
have short focus so that you can adjust the image clearly.
Zoom button. Click to zoom in the image; click to zoom out
the image.
Iris button. Click to increase light of the dome; click to
decrease light of the dome.

IP-CAMERA User Manual - 11
C
C
Ch
h
ha
a
ap
p
pt
t
te
e
er
r
r 4
4
4 R
R
Re
e
em
m
mo
o
ot
t
te
e
e P
P
Pr
r
re
e
ev
v
vi
i
ie
e
ew
w
w
User can snap multiple pictures. Select the picture number from Frame pull down list box,
such as 2, and check “Title” and “Time” to show capture title and time on the snap pictures
simultaneously.
Click “Browse” to set saving path; Click “Save” to save pictures to HDD on the computer;
Click “Printer setup” to set the printer and print the snap pictures; drag the scroll bar to
view all snapped pictures.

IP-CAMERA User Manual - 12
C
C
Ch
h
ha
a
ap
p
pt
t
te
e
er
r
r 6
6
6 V
V
Vi
i
id
d
de
e
eo
o
o S
S
Se
e
ea
a
ar
r
rc
c
ch
h
h
5Remote Configuration
Functions of remote configurations include: System Configuration, Video Configuration, PTZ
Configuration, Alarm Configuration, Network Configuration and Advanced Configuration.
You should firstly select the menu on the left, and then setup the relative parameters. When
one user configures parameters of a certain device, other users can not setup this device.
5.1 System Configuration
The “System configuration” includes three submenus: Basic Information, Date & Time and
SD card.
5.1.1 Basic Information
In the “Basic Information interface, user can setup the device name and also can check the
relative information of the server
Setting steps:
1. Clicking the "Config" icon will appear the menu list.
2. Clicking the “Basic Information "will pop up a window as shown below:
Parameter
Meaning
Software version
The software of the device
Software build date
The software build date of the device
Kernel version
The kernel version of the device
Hardware version
The hardware version of the device
Mac Address
MAC address of device
Maximum number of user
Support max 4 users to access
Device name
Name of the device.
3. Input the name of the device in the "Device name" text box.
4. Press the "Save" button to save the settings.
5.1.2 Date & Time Configuration
Setting steps:
1. Enter into "System Configuration" “Date & Time”.

IP-CAMERA User Manual - 13
C
C
Ch
h
ha
a
ap
p
pt
t
te
e
er
r
r 6
6
6 V
V
Vi
i
id
d
de
e
eo
o
o S
S
Se
e
ea
a
ar
r
rc
c
ch
h
h
2. Select “Modify Time ", user can self-define time. Choose the right "Time Zone" according
to user’s location.
3. User can also enable DST and set DST mode and time.
4. User can setup time by select the “Synchronize with NTP Server”.
5. Press the "Save" button to save the settings.
5.1.3 SD Card
Setting steps:
1. Enter into "System Configuration" “SD Card” as shown below:
Click “Format SD card” to format SD card.
Click "Eject card" to stop writing data to SD card. Then the SD card can be ejected safely.

Note: Using of SD card function should be coordinated with motion alarm.
When alarm is triggered, the system will automatically snap picture and save
the picture into SD card.

IP-CAMERA User Manual - 14
C
C
Ch
h
ha
a
ap
p
pt
t
te
e
er
r
r 6
6
6 V
V
Vi
i
id
d
de
e
eo
o
o S
S
Se
e
ea
a
ar
r
rc
c
ch
h
h
5.2 Video Configuration
Camera Configuration includes four submenus: Camera Configuration, Video Stream, Time
Stamp and Video Mask.
5.2.1 Camera Configuration
Setting steps:
1. Enter into "Video Configuration ""Camera" interface as shown below:
2. Adjust Brightness, Contrast, Hue and saturation of the picture.
3. Select white balance mode.
4. Sharpen, denoise, frequency, CVBS format and day-night are adjustable.
5. Enable auto iris, the image mirror and image overturn function.
6. Press the "Save" button to save the settings.
5.2.2 Video Stream
1. Enter into "Video configuration""Video Stream" to see a interface as shown below:
2. Select the resolution of the single frame image at the "Resolution" pull down list.
3. Select the quantity of video per second at the "Frame rate" pull down list.
4. Select the data stream type at the "Bit rate type" pull down list.
5. Set the video quality at the "Video quality" pull down list.
6. Choose the alarm picture size.
7. Press the "Save" button to save the settings.
5.2.3 Time Stamp
Enter into "Video configuration""Time Stamp" to display the interface as shown below:

IP-CAMERA User Manual - 15
C
C
Ch
h
ha
a
ap
p
pt
t
te
e
er
r
r 6
6
6 V
V
Vi
i
id
d
de
e
eo
o
o S
S
Se
e
ea
a
ar
r
rc
c
ch
h
h
Here you can set date format and the position of the time stamp shown in the live image.
5.2.4 Video Mask
You can set 4 mask area at most.
Enable the mask, select color and transparent of the mask area and then drag the mouse to set
the mask area. This will take you see a gridding area. After that, click “Save” button to save
the settings. Then you will see a mask area on the live image.
5.3 PTZ Configuration
PTZ Configuration includes three submenus: Protocol, Preset and Cruise.
5.3.1 Protocol
1. Enter into "PTZ Configuration""Protocol" interface as shown below: