Provision ISR I3-380IP04 User manual

2 Mega Pixel
Water-Proof IR Network Camera
User Manual
Please read this instruction carefully for correct use of the product

PROVISION-ISR
I3-380IP04
User Manual
720P 30m IR Fixed Lens IP Bullet Camera
For H.264 IP Camera
All rights reserved

Before use this product
Before operation, we strongly advise users to read this manual and keep it
properly for using later.
This is product instructions not quality warranty. We may reserve the rights of
amending the typographical errors, inconsistencies with the latest version,
software upgrades and product improvements, interpretation and modification.
These changes will be published in the latest version without special notification.
When this product is in use, the relevant contents of Microsoft, Apple and Google
will be involved in. The pictures and screenshots in this manual are only used to
explain the usage of our product. The ownerships of trademarks, logos and other
intellectual properties related to Microsoft, Apple and Google belong to the
above-mentioned companies.

IP CAMERA USER MUANUAL
Table of Contents
1Introduction.........................................................................................................1
1.1 Summarization.............................................................................................................................1
1.2 Check Package Content ................................................................................................................1
1.3 Connection..................................................................................................................................1
2Installation ..........................................................................................................2
2.1 Install IP-CAM to Ethernet Network......................................................................................2
2.2 CMS and IP-Tool Installation................................................................................................2
3IE Remote Access.................................................................................................3
3.1 LAN...................................................................................................................................3
3.1.1 Access through IP-Tool ........................................................................................3
3.1.2 Directly Access through IE....................................................................................4
3.2 WAN..................................................................................................................................6
4Remote Preview...................................................................................................7
4.1 The Remote Preview Interface ..............................................................................................7
4.2 Record Playback..................................................................................................................7
4.3 Right-click Function ............................................................................................................8
4.4 Snap Pictures.......................................................................................................................8
5Remote Live Surveillance...................................................................................10
5.1 System Configuration.........................................................................................................10
5.1.1 Basic Information ..............................................................................................10
5.1.2 Date & Time Configuration.................................................................................11
5.2 Video Configuration...........................................................................................................11
5.2.1 Camera Configuration ........................................................................................11
5.2.2 Video Stream.....................................................................................................12
5.2.3 Time Stamp.......................................................................................................12
5.2.4 Video Mask.......................................................................................................13
5.3 Alarm Configuration..........................................................................................................13
5.3.1 Motion Detection Area .......................................................................................13
5.3.2 Motion Detection Trigger....................................................................................14
5.3.3 Motion Detection Schedule.................................................................................15
5.4 Network Configuration.......................................................................................................15
5.4.1 Port ..................................................................................................................15
5.4.2 Wired................................................................................................................16
5.4.3 NET Traversal Configuration ..............................................................................16
5.4.4 Server Configuration..........................................................................................17
5.4.5 IP Notify...........................................................................................................18
5.4.6 DDNS Configuration..........................................................................................18
5.4.7 RTSP................................................................................................................22
5.4.8 UPNP ...............................................................................................................22
5.4.9 Mail Setting.......................................................................................................23
5.4.10 FTP ..................................................................................................................24
5.5 Advanced Configuration.....................................................................................................24
5.5.1 User Configuration.............................................................................................25
5.5.2 Security Configuration........................................................................................26
5.5.3 Configure Backup & Restore...............................................................................27
5.5.4 Reboot Device...................................................................................................27
5.5.5 Upgrade............................................................................................................28
6Mobile Surveillance ...........................................................................................29
6.1 Network Configuration.......................................................................................................29
6.2 By Phones with iPhone OS .................................................................................................30
6.3 By Phones with Android...................................................................................................36
7Use method for IP-TOOL...................................................................................39
8Q & A................................................................................................................42
9Specification ......................................................................................................44

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1Introduction
1.1 Summarization
This IP-CAMERA (short for IP-CAM) is designed for high performance CCTV
solutions. It adopts state of the art video processing chips. It utilizes most advanced
technologies, such as video encoding and decoding technology, complies with the
TCP/IP protocol, SoC, etc to ensure this system more stable and reliable. This unit
consists of two parts: the IP-CAM device and central management software (short for
CMS). The CMS centralizes all devices together via internet or LAN and establishes a
sound surveillance system to realize unified management and remote operation to all
devices in one network.
This product is widely used in banks, telecommunication systems, electricity power
departments, law systems, factories, storehouses, uptowns, etc. In addition, it is also an
ideal choice for surveillance sites with middle or high risks.
1.2 Check Package Content
Please check your accessories as per packing list after you receive your device.
Accessories
Description
IP-CAMERA
The device without Lens
Quick Start Guide
The Brief instructions of the product
CD
CD-ROM with software and manual
Screws and
screwdriver
For installation
1.3 Connection
CVBS: connect to monitor MIC: connect to MIC
DC12V: connect to power supply
LAN: network port (some models support PoE power supply)
Some models of this series support internal focusing. The steps are as follows:

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2Installation
2.1 Install IP-CAM to Ethernet Network
The connection of digital video server is show below.
Figure 2-1 Connection
Please connect the PC and IP-CAMERA in accordance with the above picture.
The connection steps are shown as below:
Step 1: Connect the monitor, microphone and network to the device.
Step 2: Connect the power supply.
Step 3: Install the device.
2.2 CMS and IP-Tool Installation
Find CMS software from CD and then double click “Setup.exe” file to pop up
installation wizard.
Install the software according to the prompts in the wizard. After you complete the
installation, you will see the CMS and IP-Tool icon on the desktop. Please see the user
manual of this software for more details.
If you need to install IP-Tool separately, please double click IP-Tool installation
package and install it according its wizard prompts. After you finish installing, double
click IP-Tool icon to start IP-Tool.

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3IE Remote Access
IP-Cam can be connected through LAN or WAN. Here only take IE browser (6.0)
for example. The details are as follows:
3.1 LAN
In LAN, there are two ways to access IP-Cam: 1. Access through IP-Tool; 2. Directly
access through IE browser.
3.1.1 Access through IP-Tool
Step 1: Make sure the PC and IP-Cam are connected to the LAN and the IP-Tool is
installed in the PC from the CD.
Step 2: Use IP-Tool to modify the network of IP-Cam. Then, double click the icon
on the desktop to run this software as shown below:
After starting IP-Tool, clicking the IP-Cam name in the list can display the detail
information of IP-Cam. If you cannot confirm which one is yours, please shut off the
electricity of the IP-Cam and then power on it. When shutting off the power, the device
information will disappear. When powering on, the device information will emerge. Well,
this device is the used device. Right click the device information and select “network
setup”. Then the network setup window will pop up as shown below:

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For example, the network segment of this computer is 192.168.13.x under the local
config table. So, please modify the IP address, Gateway of IP-Cam which must be in the
same network segment with the computer. Modifying the network, you have to input the
password and click “OK” button to save the setting.
Note: The default user name is: admin. The default password is: 123456.
The new IP address of this device will display as follows after modification.
Step 3: Use the IP-Tool to login the IP-Cam.
Right-click the IP address and select “browse with IE” or double click the information
of this device. The IE browser will auto download the Active X control. If the IE
browser cannot download the Active X control, please refer to Q4 of Chapter 9. After
the completion of the installation of the Active X control, a login window will pop up.
Input User name and password and then click “OK” button to login.
Note: You can also use the modified IP address of the IP-Cam. Input the IP address in
the IE browser bar and then click “Enter” to access IP-Cam. The default user name is
admin. The default password is 123456.
3.1.2 DirectlyAccess through IE
The default network settings are as shown below:

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IP address: 192.168.226.201
Subnet Mask: 255.255.255.0
Gateway: 192.168.226.1
HTTP: 80
Data port: 9008
The first time you used the IP-CAM, you should connect the device with the above
default settings. Here take the Windows XP OS for example to introduce the setting
steps.
Step 1: Manual setup the IP address of the PC, the network segment should be as same
as the default settings of IP-CAM. Right click “My Network Places” icon on the
desktopselect “properties” as shown in the left figure. Right click “Local Area
Connection” at the popup window and then select “property” as shown in the right
figure.
Select “Internet Protocol (TCP/IP)” in the “General” tabs, click “properties” in the next
window and then manual input network address information of the PC in the following
popup window.
Step 2: Open the IE Browser, input the default address of IP-CAM and confirm. This
will take you to the Active X control downloading interface. If IE browser can’t
download Active X control, please refer to Q4 of chapter 9.
Step 3: After downloading Active X control, the login dialog box will pop up.

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Step 4: Input user name and password in the login dialog box and click “OK” button to
enter into the live interface. You can manage and setup the IP-CAM in the IE client,
such as changing IP address, upgrading the software., etc.
3.2 WAN
Access through router or virtual server
Step1: Make sure the device is well connected in LAN. Then enter into System
ConfigurationNetwork configurationBasic configuration to setup the port number
as shown in Fig 3-1:
Step 2: Enter into System ConfigurationNetwork configurationIP configuration
interface to change IP address as shown in Fig 3-2:
Notice: The steps above should be saved after the change of the port and IP address.
Fig 3-1 Port setup Fig 3-2 IP setup
Step 3: Enter into the router’s management interface through IE browser and forward
the IP address and port of IP-CAM in the “virtual server”. The name depends on the
router. Please refer to Fig 3-3:
Fig 3-3 Router setup
Step 4: Open the IE browser and input its WAN IP and http port to access. The
following steps are as same as “Step 2, 3 and 4” of Chapter 3.1.2 in LAN.

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4Remote Preview
4.1 The Remote Preview Interface
Fig 4-1 Remote Preview
When motion detection alarm is triggered, the people icon turns red.
Click icon to zoom in the preview image to suitable size. Drag the cursor on
the enlarged image to view suitable preview area. Click icon to zoom out the
enlarged image. Click icon to full-screen the live image.
Clicking icon will appear a save path window and the record file can save on
your PC.
Note: On Window 7 and Window Vista, user can not record or snap pictures until UAC
function is disabled. Please refer to following steps: Start—Control panel—User
accounts—Change user account control settings in which user needs to drag the scale to
Always notify end and then click “OK” button to save.
4.2 Record Playback
Click icon and refer to Fig 4-2:
1
People icon
2
Fix size
3
Zoom in
4
Zoom in
5
Zoom out
6
Full screen
7
Start record
8
Playback
9
Snap
10
Enable audio

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Fig 4-2 record playback interface
After selecting the record date, the record files will be displayed in the record file list
box. User can double click a
certain record file to playback or check a certain file. Then click Play button to do
playback.
4.3 Right-click Function
Clicking right mouse will appear a pull-down list as below:
Stream: There are two options.
Turn off the live: Click this item will close present live
preview.
Enable audio: Enable remote audio transmission. Users can
hear the audio from the IP-CAM.
Full screen: The live preview picture will full-screen display.
Double click or click right mouse to return to the previous
interface. Fig 4-3 Right key sub-menu
Online user: Display user’s list connect to the device.
System information: Display the device information: device name, firmware version,
software build date, kernel version and hardware version.
4.4 Snap Pictures
1. Select the picture number, and then click “Snap” icon as shown in the Fig
4-4:
2. User can snap multiple pictures. Select the picture number from Frame pull down
list box, such as 3, and check “Title” and “Time” to show capture title and time on the
snap pictures simultaneously. Refer to Fig 4-5:
3. Click “Browse” to set saving path; Click “Save” to save pictures to HDD on the
computer; Click “Printer setup” to set the printer and print the snap pictures; drag the

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scroll bar to view all snapped pictures.
Fig 4-4 Single Snap
Fig 4-5 Multi-picture Snap

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5Remote Live Surveillance
Functions of remote configurations include: System Configuration, Video Configuration,
Alarm Configuration, Network Configuration and Advanced Configuration. User should
firstly select the menu on the left, and then setup the relative parameters. When a user
setup parameters of a certain device, other users can not setup this device.
5.1 System Configuration
The “System configuration” includes two submenus: Basic Information and Date &
Time.
5.1.1 Basic Information
In the “Basic Information interface, user can setup the device name and also can check
the relative information of the server
Setting steps:
1. Clicking the "Config" icon will appear the menu list.
2. Clicking the “Basic Information "will pop up a window as shown in Fig 5-1:
3. Input the name of the device in the "Device name" text box.
4. Press the "Save" button to save the settings.
Fig 5-1 Basic Information Config
Please refer to the following table for parameters and instructions of server basic
configuration.
Parameter
Meaning
Software version
The software of the device
Software build date
The software build date of the device
Kernel version
The kernel version of the device
Hardware version
The hardware version of the device
Mac Address
MAC address of device
Maximum number of user
Support max 4 users to access
Device name
Name of the device.

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5.1.2 Date & Time Configuration
Setting steps:
1. Enter into "System Configuration" “Date & Time”. Refer to Fig 5-2:
2. Select “Modify Time " to self-define time. Choose "Time Zone" according to user’s
location.
3. Set DST as required.
4. User can setup time by select the “Synchronize with NTP Server”.
5. Press the "Save" button to save the settings.
Fig 5-2 Date &Time Config
5.2 Video Configuration
Camera Configuration includes four submenus: Camera Configuration, Video Stream,
Time Stamp and Video Mask.
5.2.1 Camera Configuration
Setting steps:
1. Enter into "Video Configuration ""Camera" interface as shown in Fig 5-3:
Fig 5-3 Basic Configuration

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2. User can adjust Brightness, Contrast, Hue and saturation of the picture.
3. Select white balance mode.
4. Sharpen, denoise , white balance, frequency, CVBS format and Day-Night mode are
adjustable.
5. User also can enable the image mirror and image overturn function.
6. Press the "Save" button to save the settings.
5.2.2 Video Stream
1. Enter into "Video configuration""Video Stream" to see a interface as shown in
Fig 5-4:
Fig 5-4 Video Stream
2. Select the resolution of the single frame image at the "Resolution" pull down list.
3. Select the quantity of video per second at the "Frame rate" pull down list.
4. Select the data stream type at the "Bit rate type" pull down list.
5. Set the video quality at the "Video quality" pull down list.
6. Select alarm picture size.
7. Press the "Save" button to save the settings.
5.2.3 Time Stamp
Enter into "Video configuration""Time Stamp" to display the interface as shown in
Fig 5-5:
Fig 5-5 Time Stamp
1. Select Date Format to show in the live image.
2. Set time stamp. If time stamp is enabled, the live pictures with the time stamp will
display. There are four positions of time stamp can be set. Top left, top right, bottom
left and bottom right.
3. Press the "Save" button to save the settings.

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5.2.4 Video Mask
You can set 4 mask area at most.
Fig 5-6 Video Mask
Enable the mask, select color and transparent of the mask area and then drag the mouse
to set the mask area. This will take you see a gridding area. After that, click “Save”
button to save the settings. Then you will see a mask area on the live image.
5.3 Alarm Configuration
Alarm configuration includes three submenus: Motion Detection Area, Motion
Detection Trigger and Motion Detection Schedule.
5.3.1 Motion Detection Area
1. Enter into “Alarm configuration""Motion Detection Area" to see a interface shown
as Fig 5-7:
2. Move the "Sensitivity" scroll bar to setup the motion trace sensitivity.
3. Check "Add”, press the "Ctrl" button and move mouse to select the motion detection
area; Select “Erase” and move the mouse to clear all motion detection area.
4. Press the "Save" button to save the settings.

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Fig 5-7 Motion Detection Area
5.3.2 Motion Detection Trigger
1. Enter into “Alarm Configuration""Motion Detection Trigger" to display a
interface as shown in Fig 5-8:
2. Check "Enable alarm" check box. Then all functions under this interface will be
activated.
4. Trigger Email: Check “Attach picture” and select email addresses in the “Receival
email address” text box(Email address shall be set first in the Mail config
interface).Then the triggered snap pictures will be sent into those address. User also can
define the subject and content of the email.
5. Trigger FTP: Check “Uploading picture”. Then the triggered snap pictures will be
sent into FTP server address.
Note: Please refer to FTP configuration chapter for more details.
6. Press the "Save" button to save the settings.
Fig 5-8 Motion Alarm Trigger

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5.3.3 Motion Detection Schedule
Enter into “Alarm configuration""Motion Detection schedule" interface as shown in
Fig 5-9:
Week schedule
User could set the alarm time from Monday to Sunday for alarm everyday in one week.
Note: The lengthwise means one day of a week; the rank means 24 hours of a day. Click
on the pane to set the alarm hours. Green means selected area. Blank means unselected
area.
"Add": add the schedule for a special day.
"Erase": delete holiday schedule
Day schedule
User could set alarm time for alarm at a certain time of special day, such as holiday.
1. Select a date at the "Date" pull down list, press "Add" button to add that date to the
list box on the right side and then move the scroll bar to set the schedule of that day.
2. Select a date in the list box on the right side, and press "Erase" to remove the
schedule on that day.
Press the "Save" button to save the settings.
Note: Holiday schedule is prior to Week schedule.
Fig 5-9 Motion Detection Schedule
5.4 Network Configuration
Network configuration includes ten submenus: Port, Wired, NET traversal Config,
Server Configuration, IP Notify, DDNS Config, RTSP, UPNP, Mail Setting and FTP.
5.4.1 Port
1. Enter into "Network config""Port" to see the interface as shown in Fig 5-10:

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Fig 5-10 Port Config
2. Input port number for IE access in the "HTTP Port" textbox.
3. Input the port number for audio & video transmission in the "Data Port" textbox.
5.4.2 Wired
Enter into "Network Configuration""Wired" to see a tab shown as Figure 5-11:
There are two options to setup IP: obtain an IP address automatically by DHCP protocol
or manually input IP address and gateway by clicking “Use the following IP address”.
Fig 5-11 Wired Config
PPPoE configuration:
If you want to access through PPPoE, you need to check “PPPoE”and enter username
and password for dial-up internet
PPPOE: User needs to manual input the user name and password for dial-up internet.
Firstly, user needs to login IE clients, then enter into user name and password of PPPoE,
save the setting and exit. Secondly, setup IP address change notice. Thirdly, connect
with Modem, then the device will dial-up internet automatically.
6. Press the "Save" button to save the settings.
5.4.3 NET Traversal Configuration
In this interface, user can access to network without dynamic domain name and port
forwarding by enabling NET transit.
1.Enter into “Network Configuration”“NET traversal Config”. Refer to Fig 5-12: