Provision ISR IP Series User manual

IP CAMERA USER MANUAL

IP CAMERA USER MANUAL
This user manual covers the
following cameras:
•Z4-25IPE-2(IR)
•Z4-25IPE-4(IR)
•Z5-25IPE-2(IR)
•Z5-25IPE-4(IR)
•Z6-32IPE-4(IR)
V4.x User Manual
For H.265 IP Camera
All rights reserved

IP CAMERA USER MANUAL
Notes
◼Before operating the camera, we strongly advise users to read this manual and keep it
for later use.
◼Please use the specified power supply to connect.
◼Avoid incorrect operation, shock vibration, heavy pressing which can cause damage to
the product.
◼Do not use corrosive detergent to clean the body of the camera. If necessary, please use
a soft dry cloth to wipe dirt; for hard contamination, use neutral detergent. Any
cleanser for high-grade furniture is applicable.
◼Avoid aiming the camera directly towards extremely bright objects, such as the sun, as
this may damage the image sensor.
◼Please follow the instructions to install the camera. Do not reverse the camera, or the
reversing image will be received.
◼Do not operate the camera in extreme temperatures or extreme humidity conditions.
◼Use the power supply supplied authorized by a PROVISION-ISR technician.
◼Keep away from heat sources such as radiators, heat registers, stove, etc.
◼The instructions in this manual could be outdated; if you need any clarifications you can
contact an authorized PROVISION-ISR technician. PROVISION-ISR reserves the right to
add changes to this manual and publish it online on our website
(www.provision-isr.com): there may be inconsistencies with the latest version. This
applies to any and all software upgrades and product improvements, interpretation
and modification added. These changes will be published in the latest version without
prior notification.
◼When this product is in use, the relevant contents of Microsoft, Apple and Google will
be involved in. The pictures and screenshots in this manual are only used to explain
the usage of our product. The ownership of trademarks, logos and other intellectual
properties related to Microsoft, Apple and Google belong to the above-mentioned
companies.
◼All pictures and examples used in the manual are for reference only.

IP CAMERA USER MANUAL
Table of Contents
1Introduction.....................................................................................................1
2IE Remote Access ..............................................................................................2
2.1 LAN ................................................................................................................................2
2.1.1 Access through IP-Manager.................................................................................2
2.1.2 Direct Access through IE .....................................................................................4
2.2 WAN ...............................................................................................................................5
3Live Preview.....................................................................................................6
3.1 The Live Preview Interface..................................................................................................6
3.2 MVF (Motorized Vari-Focal) Controls* ....................................Error! Bookmark not defined.
4IPC Configuration ..............................................................................................8
4.1 System Configuration.........................................................................................................8
4.1.1 Basic Information ..............................................................................................9
4.1.2 Date & Time Configuration................................................................................10
4.1.3 Local Config ....................................................................................................10
4.1.4 Storage .......................................................................................................... 11
4.2 Video Configuration ........................................................................................................14
4.2.1 Camera Configuration ......................................................................................14
4.2.2 Video/Audio ...................................................................................................16
4.2.3 OSD Configuration ...........................................................................................17
4.2.4 Video Mask.....................................................................................................18
4.2.5 ROI Configuration ................................................Error! Bookmark not defined.
4.2.6 Zoom/Focus* ......................................................Error! Bookmark not defined.
4.3 Alarm Configuration ........................................................................................................20
4.3.1 Motion Detection ............................................................................................20
4.3.2 General Fault ..................................................................................................22
4.3.3 Alarm In .........................................................................................................24
4.3.4 Alarm Out ......................................................................................................26
4.4 Advanced Analytics .........................................................................................................27
4.4.1 Camera Tampering...........................................................................................27
4.4.2 Line Crossing...................................................................................................28
4.4.3 Sterile Area.....................................................................................................30
4.4.4 Area Entrance / Exit .........................................................................................32
4.4.5 Object Counting. .............................................................................................32
4.4.6 Face Detection ................................................................................................34
4.4.7 Analytics and Live Display. .................................................................................34
4.5 Network Configuration ....................................................................................................37
4.5.1 TCP/IP............................................................................................................37
4.5.2 Port ...............................................................................................................39
4.5.3 Server Configuration ........................................................................................39
4.5.4 DDNS Configuration .........................................................................................40
4.5.5 SNMP ............................................................................................................40
4.5.6 802.1X ...........................................................................................................40

IP CAMERA USER MANUAL
4.5.7 RTSP ..............................................................................................................40
4.5.8 UPnP .............................................................................................................41
4.5.9 Email Setting...................................................................................................42
4.5.10 FTP................................................................................................................43
4.5.11 HTTPS ............................................................................................................44
4.5.12 P2P ...............................................................................................................46
4.5.13 QoS ...............................................................................................................46
4.1 Security .........................................................................................................................46
4.1.1 User ..............................................................................................................46
4.1.2 Online Users ...................................................................................................47
4.1.3 Block and Allow Lists ........................................................................................48
4.1.4 Security Management ......................................................................................49
4.2 Maintenance..................................................................................................................50
4.2.1 Configure Backup & Restore..............................................................................50
4.2.2 Reboot Device.................................................................................................51
4.2.3 Upgrade.........................................................................................................51
4.3 Playback ........................................................................................................................52
5Mobile Surveillance .........................................................................................55
5.1 Network Configuration ....................................................................................................55
6Appendix I : Analytics Configuration Requirements ...............................................56
6.1 General .........................................................................................................................56
6.2 Object Monitoring (missing object / left item) .....................................................................57
6.3 Camera Tampering (Camera shifting / Lens tampering / Camera masking) ...............................59
6.4 Line Crossing ..................................................................................................................59
6.5 People Intrusion and Sterile Area ......................................................................................60
6.6 People Counting (Old Generation) .....................................................................................61
6.7 People Gathering: ...........................................................................................................64
7Q & A............................................................................................................65

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IP CAMERA USER MANUAL
1Introduction
This IPC (short for IP Camera) is designed for high-performance CCTV solutions. It adopts the
state-of-the-art video processing chips and utilizes most advanced technologies, such as video
encoding and decoding technology, complies with the TCP/IP protocol, SoC, etc to ensure that
this system will be extremely stable and reliable. The IPC device should be used together with
Provision-ISR’s IP manager or recording devices to enable the quick setting and full utilization
of the camera.
1.1 Main difference between Z# models
Z4-25IPE-4(IR)
Z5-25IPE-4(IR)
Z6-32IPE-4(IR)
Video Output
Network Only
Network Only
Network + CVBS
POE Support
Yes (PoE+~ 30W)
Yes (PoE+~ 30W)
Yes (PoE++~ 60W)
IR Distance
100m
100m
150m
Sensor Family
1/3" CMOS
1/3" CMOS
1/2" CMOS
Sensor Size
1/2.5" CMOS
1/2.5" CMOS
1/1.8" CMOS
Zoom Factor
x25
x25
x32
Lens
4.8mm-120mm
4.8mm-120mm
5.6mm-179.2mm
Preset Speed
80°/Sec
120°/Sec
240°/Sec
Tilt Range
180° with Auto Flip
180° with Auto Flip
180° with digital Flip
Audio-In
No
Yes
Yes
Audio-Out
No
Yes
Yes
Alarm-In
No
Yes (Wet-Contact)
Yes (2 Wet-Contacts)
Alarm-Out
No
Yes
Yes (2)
Power Supply
PoE / DC12V
PoE / DC12V / AC24V
PoE / AC24V
Operation
Temperature
-30°C~50°C (Cold start
at -20°C)
-30°C~50°C (Cold start
at -20°C)
-50°C~65°C (Cold start
at -40°C)
Remarks
Bracket not Included
Bracket not Included

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2IE Remote Access
You may connect IPC via LAN or WAN. In this manual, we will use IE v11 for example. The
details are as follows:
2.1 LAN
In LAN, there are two ways to access IPC:
1. Access through IP Manager Software.
2. Direct access through IE browser.
2.1.1 Access through IP-Manager
① Make sure the PC and IPC are connected to the LAN and that the IP-Manager is installed
on the PC. You can install the IP manager form the disc provided with the camera or download
it by clicking here.
②Double-click the IP-Manager icon on the desktop to run this software as shown below:
③ Modify the IP address. The default IP address of this camera is 192.168.226.201. Tick all
the cameras you wish to set and then click on the “Batch Set NET” tab.

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IP CAMERA USER MANUAL
If you wish to use DHCP (IP Address automatic assignment), choose “Automatically gets IP
address”, set the password and click on “Batch set”. Wait for a few moments until the IP
manager will configure the cameras. After configuration, the IP addresses of the cameras will
refresh automatically.
Please note:
1) In order for the DHCP mode to work, you must have a DHCP server on the LAN.
2) Using DHCP for permanent installations is not advisable as the IP Address might
change after a while and cause the camera to be unreachable.
If you wish to set static IP addresses, choose “Uses the following IP Addresses”, set the range
of IP addresses you wish to assign (First and last address), set the gateway and subnet mask
and click on batch set. Wait for a few moments until the IP manager will configure the
cameras. After configuration, the IP addresses of the cameras will refresh automatically.
Please note:
1) The IP range must fit the number of chosen cameras.
2) The selected IP addresses in the specified range must be available.
For example, if the IP address of your computer is 192.168.1.4, then the IP address of the
cameras should be changed to 192.168.1.x. (x stands for any number between 1 and 255).

④ Double click on the IP address of the system will pop up IE browser and connect to the IPC.
IE browser will auto download the Active X control. You must install it in order for the camera
to work. After successful installation, a login window will appear as shown below.
Input the username and password to log in.

The default password of the administrator is “123456”.
The default username is “admin”; the default password is “123456”.

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IP CAMERA USER MANUAL
2.1.2 Direct Access through IE
The default network settings are as shown below:
IP address: DHCP (According to your LAN configuration). If your network doesn’t have an
active DHCP server, the camera will fall back to IP address 192.168.226.201
Subnet Mask: 255.255.255.0
Gateway: Based on the DHCP Configuration.
HTTP: 80
Data port: 9008
You may use the above default settings when you log in the camera for the first time.
①You can use the IP manager to access the camera even if the camera is still using the
default IP address. Double click on the IP address within the IP manager for the system to pop
up IE browser and connect to the IPC. IE browser will auto download the Active X control. You
must install it in order for the camera to work. After successful installation, a login window will
appear.
You can then set the IP address from the camera configuration menu.
②If you wish to access the camera using its default IP address you will have to manually set
the IP address of the PC to be in the same IP segment as the default settings of the IP camera.
Open the network and sharing center. Click “Local Area Connection” to pop up the following
window.
Select “Properties” and then select internet protocol according to the actual situation (most
probably you are using IPv4). Next, click “Properties” button and set the network of the PC as
shown below.

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IP CAMERA USER MANUAL
②Open the IE browser and input the default address of IPC and confirm. The IE browser will
download Active X control automatically.
③ After downloading and installing the Active X control, the login dialog box will appear.
④ Input the default username and password and click “Login”.
2.2 WAN
Allows you to access the camera using a router or virtual server.
①Make sure the camera is well connected and configured via LAN. Log in the camera via
LAN and go to the Config→Network Config→Port menu to set up the port number.
② Go to Config →Network Config→TCP/IP menu to modify the IP address.
③After modifying the IP Address, click on “Port” and modify the port according to your
needs.
IP Setup Port Setup
④ Go to the router’s management interface through IE browser to forward the IP address
and port of the camera to the “Virtual Server”. In the picture example below you will see an

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IP CAMERA USER MANUAL
example of the setting as if the IPC IP address is “192.168.6.6” and the ports are default (9008
& 80)
Router Setup
④Open the IE browser and input your WAN IP and HTTP port to access the camera.
3Live Preview
3.1 The Live Preview Interface
Icons and operation buttons:

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IP CAMERA USER MANUAL
Icon
Description
Icon
Description
Actual Size
Digital Zoom-Out
Fit to screen –True
Proportions
Fit to screen -
Stretch
Face Detection Bar
Full screen
/
Motion Detection
indicator
/
Enable/Disable live
view
SD Card recording
indicator
Talk (If applicable)
/
Alarm In Indicator
Listen (If applicable)
Use mainstream
for live-view
Take Snapshot
Use sub-stream for
live-view
Enable/Disable
Local Recording
Use third stream
for live-view
3D control over the
PTZ
Choose the
buffering plan
Digital Zoom-in
3.2 PTZ Controls
Clicking on the PTZ control icon will open the PTZ control interface. From this interface
you can control the movement of the PTZ as well as setting and calling presets, cruises, and
other PTZ features.
The descriptions of the control panel are as follows:

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IP CAMERA USER MANUAL
4IPC Configuration
In this chapter, we will go through all the possible configurations of the IPC.
4.1 System Configuration
The “System Configuration” includes four submenus: Basic Information, Date & Time, Local
Config and Storage.
Button
Description
to rotate the dome upwards；to rotate the dome downwards;
to rotate the dome towards left; to rotate the dome towards
right；to rotate the dome diagonally up-left;；to rotate the dome
diagonally up-right; to rotate the dome diagonally down-left; to
rotate the dome diagonally down-right; to stop rotating the dome.
Control the movement speed by adjusting the motion speed bar
Zoom button. Click to zoom in to the image (Tele); click to
zoom out of the image (Wide).
Focus button. Click for far focus; Click for near focus.
Iris button. Click reduce the iris size; click to increase the
iris size.
Activate scan according to the left/right boundaries. If no boundary was
set, the PTZ will scan in 360°
Switch IR LED on/off (Bypassing the image configuration)
Random Scan according to the left/right boundaries
Group Scan
- Save the PTZ location to the selected preset number
- Call the selected preset and send the PTZ to its location (Not
available if the preset is empty)
- Delete the selected preset (Not available if the preset is empty)
- Activate the cruise according to its setting
- Stop the cruise (Moving the camera also stops the cruise)
- Activate the pattern according to its setting
- Stop the pattern (Moving the camera also stops the cruise)

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IP CAMERA USER MANUAL
4.1.1 Basic Information
In the “Basic Information”interface, you can view all the necessary information related to the
IPC, as seen below:
The following table will explain the available detail field.
Parameter
Meaning
Device name
Name of the device –can be modified from
the OSD settings
Product Model
The model of the device
Brand
The brand of the camera
Software version
The current software version
Software build date
The software build-date
Kernel version
The kernel version of the device

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IP CAMERA USER MANUAL
Hardware version
The hardware version of the device
ONVIF Version
The current ONVIF version
OCX Version
The current OCX version
Mac Address
The MAC address of device
QR Code
QR Code used for P2P connection
4.1.2 Date & Time Configuration
Setting steps:
1. Go to Config→Date & Time menu as shown below.
2. Set the time zone.
3. Enable DST mode if required. DST settings are already configured according to your time
zone. If you wish to set the DST manually, switch to “Manual DST” and set it accordingly.
4. To set the date and time, click on the “Date and Time” tab. You may synchronize the
camera time with an NTP server (Internet connection required), synchronize the camera time
with the time of the computer you are using or set the time manually.
4.1.3 Local Config
1. Got to “System Configuration”→“Local config” as shown below:

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IP CAMERA USER MANUAL
From here you can set the path on your computer where local snapshots and videos will
be saved.
You can also choose if the camera will show the current bit-rate on the live-view image
(Local interface only).
4.1.4 Storage
The SD card feature allows you to insert an SD card into the camera and enable the camera to
operate with a local storage. The SD card will be used for both snapshot and video files. You
can allocate a certain percentage for each from the settings menu.
1. Go to “System Configuration”→“Storage” as shown below:
If it is the first time you are using the SD card with the camera or if the state is showing
any value different than “Normal”, you should click on “Format” before the SD card will
be available for recording.
Click “Eject card”to stop writing data to SD card and allow you to remove it safely.
Inserting an SD card to the camera must be done while the camera is powered off.

The following table will explain the available detail field.
Note: Using of SD card function should be coordinated with motion or sensor
alarms.

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Parameter
Meaning
Capacity
The total capacity of the SD card
Used capacity
The capacity currently being used
Remaining Capacity
The available capacity
State
The state of the SD card.
Snapshot Quota
The percentage of the SD card dedicated for Snapshots
Video Quota
The percentage of the SD card dedicated to Videos
The next tab is “Record”. Click on it to set the video recording parameters and schedule.
The video parameters are as follows:
Parameter
Meaning
Record stream
Which video stream will be used for record
Pre-recording time
The duration of video prior to the recording trigger
Cycle recording
Weather to recycle record or stop when the SD card is full
Below are the schedule settings. Enable the schedule if required and set the recording time
for each of the weekdays. You can also set a holiday schedule and add required dates to it.
The next tab is “Snapshot” Click on it to set the snapshot parameters and schedule.

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The snapshot parameters are as follows:
Parameter
Meaning
Image Format
The image format is JPEG
Resolution
Set the snapshot resolution
Image quality
The quality of the image reflects on its size.
Snapshot Interval
The duration between two snapshots
Snapshot Quantity
The total number of snapshots to be taken after a trigger
Scheduled
snapshots
Taking a snapshot according to a specified schedule
Below are the schedule settings. Enable the schedule if required and set the recording time
for each of the weekdays. You can also set a holiday schedule and add required dates to it.

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4.2 Video Configuration
Camera Configuration includes five submenus: Display Configuration, Video Stream, OSD
Config, Video Mask and ROI Config.
4.2.1 Camera Configuration
Setting steps:
1. Go to “Video Configuration” →“Display”interface as shown below.

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The display parameters are as follows:
Parameter
Meaning
Config file*
You can set an individual configuration for Day and night. Common
is used for both
Brightness
Set the image brightness
WDR
Set the Digital WDR value
Saturation
Set the image saturation
Sharpness
Enable/Disable the sharpness and set its level
Noise reduction
Enable/Disable the 3D-DNR and set its level
Defog
Enable/Disable the defog and set its level
BLC
Set HLC/BLC to deal with advanced light conditions.
When set to BLC, you can adjust the BLC location
When set to HLC, you can set the HLC schedule
Antiflicker
Set the antiflicker
White Balance
Set the white balance of the camera
Frequency
Set the frequency to 50/60Hz
Day/Night Mode*
Set the day/night mode (Auto/Day/Night/Schedule)
Sensitivity
The light sensor sensitivity
Infra-Red Mode
Set the IR status
Smart IR
Set the smart IR. Smart IR makes sure that the image will not be
overexposed due to the IR light.
Exposure Mode
Set the exposure to auto or set it manually
Image Mirror
Mirror the image horizontally
Image Flip
Flip the image vertically
Focus Limit
Set the minimum distance for focusing. The shorter the range, the
longer it might take the camera to focus. (Since it needs to search
for the focus point in a longer range)
Zoom Display
Choose if the show the zoom ratio as part of the OSD
Zoom Speed
Set the zoom speed
Scan Speed
Ser the scan speed (For auto scan tasks)
Lens Initialization
Initialize the lens
Set North
Set the north (Useful for installations where the North direction is
important)
*If you set the day/night mode to schedule or you wish to differentiate between the daytime
and night-time image settings, you will need to set the schedule accordingly.
Click on the “Schedule” tab and set the schedule as you wish.