Q-See QT SERIES User manual

High Definition Home and Business
Security Camera System QT IP HD

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Table of Contents
Getting Started
Warranty 4
Understanding Your System
What’s Included 5
Understanding Your NVR: Front Panel 6
Understanding Your NVR: Rear Panel 7
Setting Up Your System
Create Your Account 8
Connect Your Cameras 8
Connect NVR to Display 10
Connect Mouse 11
Connect to Router 11
Download Mobile App 12
Powering up the NVR 12
Startup Wizard 13
QT View Mobile App 15
QT View on a Computer 17
Installing Your Cameras
Getting the Most Out of Your Q-See Cameras 18
Using Your System
Understanding Your Menu Bar 20
On-Screen Keyboard
Video Search, Playback and Backup 22
The Settings Menu 26
Date and Time 27
Passwords and Users 29
Recording 34
QT View Mobile App 40
Resources / Appendix
Wizard Glossary 42
Troubleshooting 43
Technical Support and Resources 48

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Welcome
Congratulations on your new surveillance purchase and welcome to the Q-See community; where
empowered
individuals demand the very best protection for their homes and businesses. Your state-of-the-art Q-See
system produces sharp, clear images and is packed with an abundance of features that make it easy for
you to keep a close eye on what matters most.
On behalf of our entire team, thank you for trusting Q-See to be your choice for your personal
surveillance needs.
Sincerely,
Priti Sharma
President
Connect with us on social media.

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Warranty
To Activate Your 2-Year Limited Warranty
You Must Create An Account At: www.Q-See.com/welcome
We’re right here should you ever need assistance with your Q-See purchase.
Creating an account gives you access to:
1. The free QT View mobile app
2. Motion detection alerts
3. Live customer support
4. The ability to upload and
save your proof of purchase
What does my warranty cover?
Q-See warrants that your product is free from defects
in materials and workmanship. With the exceptions
stated below, if your product is not operating properly,
Q-See will repair or replace your product according
to the guidelines stated in this warranty policy.
What doesn’t my warranty cover?
• Misuse, vandalism, or tampering
• Modification or alteration to hardware or software,
including the removal of Q-See logos or branding
• Cut or spliced cables or wires, or those coated
in insulation, caulk, or other materials
• Products that have been painted
• Unsuitable physical or operating environment
beyond product specifications
• Improper maintenance or unauthorized repairs
• Incorrect power supplies being used with products
• Power fluctuations or surges - please
be sure to use a surge protector
• Failure caused by a non-Q-See product
being used with your Q-See products
• Loss of data - please be sure to regularly back up
any recorded data on a separate storage product,
like an external hard drive or computer
For expanded warranty details, visit www.Q-See.com/warranty

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Understanding Your System
What’s Included In Your Smart Surveillance Bundle
Cameras Camera Cables
NVR Cables NVR Power Supply
100’/30m
Ethernet Cables
Colors on the back of the NVR are for reference only.
Your system will include one of
the options below
HDMI Cable
Network
Cable
A
B
C
One for each camera
This connects your
NVR to your router

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BACKUP PLAYNET
REC HDD
REC
Menu/+
Backup/-
/ESC Enter
Search
Understanding Your NVR: Front Panel
REC:
Manually
begins
recording
LED Indicators: Show status
of power, HDD, record, etc.
Direction:
Navigate through
on-screen options
Menu/+ : Increase the
value in SETUP. Enter
menu in LIVE VIEW
USB Port: Connect USB
flash or external hard
drives to update firmware
or backup recordings
Enter:
Confirm
selection
Backup/- : Decrease
the value in SETUP.
Enter backup mode in
LIVE VIEW
Search:
Enters
Search
Mode
Multiscreen:
Change screen
display mode between
number of channels
1 4 9 16
: Launches PLAYBACK window.
Starts or pauses video
: Fast Forward
: Rewind
/ESC : Quit PLAYBACK mode. Exit
the current window or status. Switch
video output mode.
(Press and hold 10 seconds)
NOTE: Your NVR model may differ from that shown in this illustration.

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Understanding Your NVR: Rear Panel
Audio In: Single channel RCA
audio input from microphone
POE Ports: Powers
High Definition cameras
and receives their video
VGA: Video output for
connecting to monitor
19" or larger
LAN: Network
(Ethernet) port
DC +48V:
Power input
Audio Output: RCA connection
for audio output – connect to an
amplified speaker
HDMI: HDMI video output
USB: Connect
USB mouse
RS-485 (PTZ):
For Legacy Pan-Tilt
base control
NOTE: Your NVR model may differ from that shown in this illustration. Not all features may be present. Colors are for reference only.
ATTENTION: Some models may have two power supplies. Each will only fit
into its proper port. Do not force or modify plugs or ports.

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Setting Up Your System
Step 1: Create Your Account
Go to www.Q-See.com/welcome and follow the easy
steps to create your account.
Step 2: Connect Your Cameras
A. Plug one end of the camera cable into the network
socket on the camera. Make sure that you hear a
“click” to ensure a good connection.
ATTENTION: The other camera lead is for use with a
power adapter (not included) when the camera is not
powered by the NVR and a POE (Power Over Ethernet)
switch is not available. Cover with electrical tape if not
used and exposed to weather.
ATTENTION: You must have an account to access:
Free mobile surveillance app, motion detection alerts, and
live customer support.

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B. Plug the RJ45 connector on the other end of the
camera cable into an available Video-In POE port on
the back of the NVR. You will hear a click when the
cable is properly inserted.
These POE (Power Over Ethernet) ports will power
the camera and receive its video.
Repeat steps A-B for each camera.
Cameras will appear on screen in Live View in the
order they were connected
ATTENTION: Please test cameras and connections
prior to mounting. If there is no image or a dark screen
when you first connect the cameras, please see
Troubleshooting pg. 43.
ATTENTION: Do not connect a
camera to the separate network (LAN)
port. This is used to connect the NVR
to your network and the Internet.
Network
Router
Network
Router

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Step 3: Connect NVR to Display
Choose video display option A or B:
Option A: HDMI
A. Plug the included HDMI cable into the
NVR’s HDMI port.
B. Connect the other end of the HDMI cable
to the monitor or TV.
C. Plug the monitor or TV into a surge protector.
Option B: VGA Monitor
A. Plug a VGA cable (not included) into the
NVR’s VGA port.
B. Connect the other end of the VGA cable to the
monitor (19" or larger).
C. Plug the monitor into a surge protector.
Note: Colors are for reference only. VGA cable not included.
Note: Colors are for reference only.
HD TV
Monitor
19”+