Q-See QT426 User manual

H.264 Dual Stream Network DVR
16 Channel CIF@480fps & D1@120fps Digital Video Recorder
USER MANUAL
Model #:
QT426
www.q-see.com
Rev 5/27/2010

CONTACT US QT426 User Manual
Please contact a Q-See support representative first regarding any additional information you need
help with regarding product features, specification or assistance with setup.
Please contact us using the following methods with questions about your Q-See product.
Q-See Products
8015 E. Crystal Dr.
Anaheim, CA 92807
Email:
Customer Service
[e-mail]
Technical Support
[e-mail]
Online Live Web Chat Visit:
www.q-see.com
Telephone:
Customer Service
1.877.998.3440 x 538
Technical Support
1.877.998.3440 x 539
Fax:
1.714.998.3509

SAFETY INSTRUCTIONS QT426 User Manual
1. Electrical Safety
All installation and operation should conform to your local electrical safety codes.
We assume no liability or responsibility for any fires or electrical shock caused by improper
handling or installation.
2. Transportation Security
Avoid heavy stress, violent vibrations or contact with water during transportation, storage and
installation of this system.
3. Installation
Keep upright. Handle with care.
Do not provide power to the DVR prior to completing installation.
Do not place objects on the DVR.
4. Qualified Service Technicians
Any examination and repair work should be done only be a qualified service engineer.
We are not liable for any problems caused by unauthorized modifications or attempted repairs.
5. Environment
This product works in a temperature range of 14°F to 131°F (-10°C to 55°C)
This combo DVR should be installed in a cool, dry place away from direct sunlight and flammable
or explosive substances, etc.
6. Accessories
Make sure to only use accessories recommended by Q-See.
Before installation, check the package to verify that all the components are included.
Contact your local retailerASAP if something is broken in your package.
CAUTION!
RISK OF ELECTRICAL SHOCK!

WARRANTY INFORMATION QT426 User Manual
Thank You for Choosing a Q-See Product!
All of our products are backed by a conditional service warranty covering all hardware for 12
months from the date of purchase. Additionally, our products also come with a free exchange
policy that covers all manufacturing defects for one month from the date of purchase. Permanent
upgrading service is provided for the software.
Liability Exclusions:
Any product malfunction or abnormalities in operation or damage caused by the following reasons
are not within the free service scope of our company:
(1) Equipment damage caused by improper operation.
(2) Improper equipment operation environment and conditions (e.g., improper power, extreme
environmental temperatures, humidity, lightning and sudden surges of electricity).
(3) Damage caused by acts of nature (e.g., earthquake, fire, etc).
(4) Equipment damage caused by the maintenance of personnel not authorized by Q-See.
(5) Product sold over 12 months ago.
In order to fulfill the terms of your warranty, you must complete the registration process after
purchasing our product. To do this, simply fill out the User’s Information Card below and fax or
mail it in to us at the information listed below. You can also register the product by going to the
www.q-see.com website and clicking on the Register link.

PRODUCT REGISTRATION QT426 User Manual
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Customer Information Card
User’s Name
Mr./Mrs.
Company Name
Postal Address
Postal code
Phone Number
E-mail
Model Number of Product
Serial Number of Product
Purchase Date
Distributor
The material in this document is the intellectual property of Q-See.
No part of this manual may be reproduced, copied, translated, transmitted, or published in any form or
by any means without our company’s expressed written consent.
1. Our products are under continual improvement and we reserve the right to make changes without
notice. No guarantee is given as to the correctness of its contents.
2. We do not accept any responsibility for any harm caused by using our product.
3. The product picture may differ from the actual product, which is only for your reference. The
accessories may be different according to the region you purchased our product. For more
information on specific accessories, please contact your local distributor.
Copyright Reserved

TABLE OF CONTENTS QT426 User Manual
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TABLE OF CONTENTS
1. INTRODUCTION ....................................................................................................................................... 6
1.1 DVR Introduction ...............................................................................................................................................6
1.2 Main Features....................................................................................................................................................6
2. GETTING STARTED.................................................................................................................................... 8
2.1 Installing Hard Drive...........................................................................................................................................8
2.2 Front Panel Instructions .....................................................................................................................................9
2.3 Rear Panel Instructions ....................................................................................................................................10
2.4 Remote Control................................................................................................................................................11
2.5 Control with Mouse .........................................................................................................................................12
2.5.1 Connect Mouse .........................................................................................................................................................................12
2.5.2 Use Mouse ................................................................................................................................................................................ 12
3. BASIC FUNCTION.................................................................................................................................... 14
3.1 Power On/Off ..................................................................................................................................................14
3.1.1 Power On................................................................................................................................................................................... 14
3.1.2 Power Off ..................................................................................................................................................................................14
3.2 Login ...............................................................................................................................................................15
3.3 Live Preview ....................................................................................................................................................15
3.3.1 Live Playback .............................................................................................................................................................................16
4. MAIN MENU SETUP GUIDE..................................................................................................................... 17
4.1 Basic Configuration ..........................................................................................................................................18
4.1.1 Setup .........................................................................................................................................................................................18
4.1.2 Time & Date ..............................................................................................................................................................................19
4.1.3 DST ............................................................................................................................................................................................19
4.2 Live Configuration............................................................................................................................................20
4.2.1 Live ............................................................................................................................................................................................20
4.2.2 Host Monitor.............................................................................................................................................................................21
4.2.3 SPOT .......................................................................................................................................................................................... 21
4.2.4 Mask..........................................................................................................................................................................................22
4.3 Record Configuration .......................................................................................................................................23
4.3.1 Enable ....................................................................................................................................................................................... 23
4.3.2 Record stream ...........................................................................................................................................................................24
4.3.3 Time ..........................................................................................................................................................................................25
4.3.4 Recycle Record ..........................................................................................................................................................................25
4.3.5 Stamp ........................................................................................................................................................................................ 26
4.4 Schedule Configuration ....................................................................................................................................27
4.4.1 Schedule.................................................................................................................................................................................... 27
4.4.2 Motion ...................................................................................................................................................................................... 28
4.4.3 Sensor .......................................................................................................................................................................................28

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4.5 Alarm Configuration.........................................................................................................................................29
4.5.1 Sensor (to setup optional external motion sensors)................................................................................................................. 29
4.5.2 Motion ...................................................................................................................................................................................... 31
4.5.3 Video Loss .................................................................................................................................................................................33
4.5.4 Other Alarm ..............................................................................................................................................................................33
4.5.5 Alarm Out..................................................................................................................................................................................34
4.6 Network Configuration.....................................................................................................................................35
4.6.1 Network .................................................................................................................................................................................... 35
4.6.2 Network Stream ........................................................................................................................................................................36
4.7 User Management Configuration......................................................................................................................37
4.8 P.T.Z configuration............................................................................................................................................39
5. RECORD, SEARCH, PLAYBACK AND BACKUP............................................................................................. 43
5.1 Time Search.....................................................................................................................................................43
5.2 Event Search ....................................................................................................................................................44
5.3 File Manager ...................................................................................................................................................44
5.4 Backup ............................................................................................................................................................45
6. DVR MANAGEMENT............................................................................................................................... 47
6.1 Checking System Information ...........................................................................................................................47
6.1.1 System Information ............................................................................................................................................................. 47
6.1.2 Event Information ............................................................................................................................................................... 47
6.1.3 Log Information...................................................................................................................................................................48
6.1.4 Network information...........................................................................................................................................................48
6.1.5 Online Information..............................................................................................................................................................49
6.1.6 Manual Alarm......................................................................................................................................................................49
6.1.7 Disk Manager ...................................................................................................................................................................... 49
6.1.8 Upgrade............................................................................................................................................................................... 50
6.1.9 Logoff .................................................................................................................................................................................. 50
7. REMOTE SURVEILLANCE ......................................................................................................................... 51
7.1 Network Access ...............................................................................................................................................51
7.2 Setting Up Remote Access ................................................................................................................................51
7.3 Port Forwarding...............................................................................................................................................60
7.4 Setting Up Internet Explorer.............................................................................................................................61
7.5 Using the Remote Access Software ...................................................................................................................63
7.6 Remote Playback and Backup...........................................................................................................................66
7.6.1 Remote Playback....................................................................................................................................................................... 66
7.6.2 Remote Backup ......................................................................................................................................................................... 70
7.7 Remote System Configuration ..........................................................................................................................71
8. MOBILE SURVEILLANCE .......................................................................................................................... 72

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8.1 Phones with Windows Mobile Pro ...............................................................................................................72
8.2 Phones with Symbian ..................................................................................................................................74
8.3 For iPhone Mobile Clients............................................................................................................................76
9. PRODUCT SPECIFICATIONS ..................................................................................................................... 81
APPENDIX A: FAQ’s .................................................................................................................................... 82
APPENDIX B: CALCULATE RECORDING CAPACITY......................................................................................... 84
APPENDIX C: COMPATIBLE USB DRIVES ...................................................................................................... 85

INTRODUCTION QT426 User Manual
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1. INTRODUCTION
1.1 DVR Introduction
This DVR uses high performance video processing chips and an embedded Linux system. It utilizes many advanced
technologies, such as standard H.264 with low bit rate, Dual Stream, SATA interface and VGA output. This DVR
system supports mouse controlled navigation and also can be accessed through IE browser with full remote control,
mobile viewing by cell phones, etc. This is an advanced technology DVR system which utilizes cutting edge
technology functions without compromising the stability of the system. It is ideally suited for use in such industries as
banking, telecommunication, transportation, factories, warehouses, etc.
1.2 Main Features
COMPRESSION FORMAT
Standard H.264 compression with low bit rate and high image quality
LIVE SURVEILLANCE
Supports HD VGA output
Supports channel security by hiding live display
Displays the local record state and basic information
Supports full control with USB mouse
RECORDING MEDIA
Supports one SATA HDD up to 2TB to record for a long time periods.
BACKUP
Supports backing up to USB 2.0 devices
Supports saving recorded files withAVI format to a remote computer through internet
RECORDING & PLAYBACK
Record modes: Manual, Schedule, Motion detection and Sensor alarm recording
Supports recycle after HDD is full
Resolution, frame rate and picture quality are adjustable
128MB for every video file packaging
4 audio channels available
Two record search modes: time search and event search
Supports 4/8/16 screen playback simultaneously
Supports deleting and locking the recorded files one by one
Supports remote playback in Network Client through LAN or internet

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ALARM
1 channel alarm output and 16 channel alarm input available
Supports scheduling for motion detection and sensor alarm
Supports pre-recording and post recording
Supports linked channels recording once motion or alarm is triggered on designated channel
Supports linked PTZ preset, auto cruise and track of the corresponding channel
PTZ CONTROL
Supports multiple PTZ protocols (PelcoP, PelcoD, LILIN, MINKING, NEON, STAR, VIDO, DSCP, VISCA, and
RANGE)
Supports 128 PTZ presets and 8 auto cruise tracks
Supports remote PTZ control through internet
SECURITY
Customize user rights: log search, system setup, two way audio, file management, disk management, remote
login, live view, manual record, playback, PTZ control and remote live view
Supports 1 administrator and 15 users.
Supports event log recording and checking, events unlimited
NETWORK
Supports TCP/IP, DHCP, PPPoE, DDNS protocols
Supports IE browser to do remote viewing
Supports a maximum of 5 connections simultaneously
Supports dual stream. Network stream is adjustable independently to fit the network bandwidth and
environment.
Supports picture snap and color adjustment in remote live view
Supports remote time and event search, and channel playback with picture snap
Supports remote PTZ control with preset and auto cruise
Supports remote full menu setup, changing all the DVR parameters remotely
Supports mobile surveillance by smart phones, Win Mobile Pro, Symbian, and iPhones on 3G networks
Supports CMS to manage multiple devices on the internet

GETTING STARTED QT426 User Manual
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2. GETTING STARTED
Check the unit and the accessories immediately after opening your system.
Please disconnect the power before connecting to other devices.
2.1 Installing Hard Drive
This device supports one SATA hard drive up to 2TB.
Calculate HDD capacity according to the recording settings. Please refer to “Appendix B Calculate Recording
Capacity”.
Step 1: Unscrew and Open the top cover
Step 2: Connect the power and data cables. Place the HDD onto the bottom case as shown below.
Fig 2.1 Connect HDD
Step 3: Screw in the HDD as shown below.
Note: For easier installation, please connect the power and data cables first, and then screw the HDD to
base.
Fig 2.2 Screw in the HDD

GETTING STARTED QT426 User Manual
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2.2 Front Panel Instructions
An illustration of the Front Panel interface is shown as Fig 2.3:
Fig 2.3 Front Panel
Item
Number
Name/Symbol Description
1 LED INDICATORS Working indicators for power, HDD, NET, etc
2 POWER Power On/Off
3 RECORD Record Manually
4 PLAY Enter Play Interface
5 REW Rewind Key
6 FF Fast Forward
7 +/MENU Increase the value in setup/Enter menu in live view
8
－
/BACKUP Decrease the value in setup/Enter backup mode in live view
9 STOP/ESC Quit play mode/Exit the current interface or status
10
DIRECTION/
MULTISCREEN
1.Change direction to select items
2. Change screen display mode from 1/4/9/16 channel
11 ENTER Confirm selection
12
To connect external USB devices like USB flash, USB HDD for backup or update
firmware

GETTING STARTED QT426 User Manual
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2.3 Rear Panel Instructions
Rear Panel Interface
An illustration of the rear Panel interface is shown as Fig 2.4:
Fig 2.4 Rear Panel
Item
Number
Physical Connector Connector Description
1 AUDIO OUTPUT Connection for audio output. Connect to an amplified speaker.
2 AUDIO IN 4-CH Audio input for connecting audio signal
3 VGA PORT VGA output. Connect to monitor.
4 VIDEO OUT Video output for connecting to TV (BNC) or Monitor
5 RS485 RS485 for connecting PTZ
6 K/B Connect to keyboard
7 ALARM OUTPUT I/O Output for alarm
8 +5 AND GND +5 and Grounding
9 ALARM IN Connect to external sensor 1-6.
10 USB PORT Connect USB Mouse
11 NET Network port
12 SPOT
Connect to monitor as anAUX output channel by channel, only video display, no
menu access
13 VIDEO IN Video input channels from 1-16
14 DC +12V Power input


10 11 12 13 14



GETTING STARTED QT426 User Manual
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2.4 Remote Control
The remote control uses twoAAA size batteries. Instructions for operation are as follows:
Step 1: Open the cover of the Remote Control
Step 2: Place batteries making sure the poles are correct (+ and -)
Step 3: Replace the battery cover
If the remote does not work check the following:
1. Check the pole position of the batteries
2. Check the remaining charge in the batteries
3. Check to make sure the sensor on the DVR is clear
4. If it still doesn't work, contact Q-See for a replacement
Figure 2-5 below illustrates the Remote Control functions as follows:
Fig 2.5 Remote Control
ITEM
NUMBER
PHYSICAL CONNECTOR CONNECTOR DESCRIPTION
1 POWER BUTTON
Soft switch off to stop firmware running. Use this prior to turning off the
DVR.
2 INFO BUTTON Get information about the DVR like firmware version, HDD information
3 REC BUTTON To record manually
4 NUMBER BUTTONS Input numbers or choose camera
5 MULTI SCREEN BUTTON To choose multi screen display mode
6 SEARCH BUTTON To enter search mode
7 MENU BUTTON To enter menu
8 ENTER BUTTON To confirm the choice or setup
9 DIRECTION BUTTON Move cursor in setup or move PTZ camera

GETTING STARTED QT426 User Manual
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Remote Control Functions Continued
ITEM
NUMBER
PHYSICAL CONNECTOR CONNECTOR DESCRIPTION
10 +/- BUTTON To increase or decrease the value in setup
11 PLAYBACK CONTROL BUTTON To control playback, Fast forward/rewind/stop/single frame play
12 AUDIO BUTTON To enable audio output in live mode
13 AUTO DWELL BUTTON To enter auto dwell mode
14 BACKUP BUTTON To enter backup mode
15 PTZ CONTROL BUTTON
To control PTZ camera:
Move camera/ZOOM/FOCUS/IRIS/SPEED control
2.5 Control with Mouse
2.5.1 Connect Mouse
DVR supports USB mouse through the port on the rear panel, please refer to Fig 2.4 Number 5.
Notice: If mouse is not detected or doesn't work, check below steps:
1. Make sure the mouse plugs in the USB mouse port on the back of the DVR, not the front panel port.
2. Try a different mouse
2.5.2 Use Mouse
In Live:
Double-click left button on one camera to be full screen display. Double-click again to return to the previous screen
display.
Click right button to show the control bar at the bottom of the screen as Fig 4-1 main menu toolbar
Click right mouse again to hide the control bar.

GETTING STARTED QT426 User Manual
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In Setup:
Click left button to enter. Click right button to cancel setup, or return to the previous screen.
If you want to input values, move cursor to the blank and click. An input window will appear as shown in Fig2.6. It
supports numbers, letters and symbols.
Fig 2.6 Numbers and Letters Input Window
Users can change some values by the wheel, such as time. Move cursor onto the value, and roll the wheel when the
value blinks.
Also supports mouse drag. I.e. Set motion detection area: click customized, hold left button and drag to set motion
detection area. Set schedule: hold left button and drag to set schedule time
In playback:
Click left button to choose the options. Click right button to return to live view.
In backup:
Click left button to choose the options. Click right button to return to previous picture.
In PTZ control:
Click left button to choose the buttons to control the PTZ. Click right button to return to live view.
Notice: Mouse is the default tool for all the operations below unless otherwise noted.

BASIC FUNCTIONS QT426 User Manual
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3. BASIC FUNCTION
3.1 Power On/Off
Before you power on the unit, please make sure all the connections are good.
3.1.1 Power On
Step 1: Connect the power supply; switch on the power button near the power port on the rear panel
Step 2: The firmware will be loaded, and the power indicator will display blue
Step 3: At start up, a WIZZARD dialogue box will pop-up (refer to picture below) displaying time zone and time setup
information.
After the device powers on, if there is no menu or only displays live image, user can hold down ESC button to switch.
Notice: this unit can only display menu on VGA monitor or BNC monitor one at a time. If there is live image
display without menu display, please check to see if other monitoring device has menu display first, or hold
down ESC key to wait for login dialog box to appear.
3.1.2 Power Off
User can power off the device by using remote control, keyboard or mouse.
By Remote Control:
Step 1: Press Power button, the Shut down window will appear, click OK, the unit will power off after firmware is shut
down.
Step 2: Disconnect the power.
By Keyboard and Mouse:
Step 1: Enter into Menu, then select “System Shut Down” icon, the Shut down window will appear
Step 2: Click OK, the unit will power off after firmware is shut down.
Step 3: Disconnect the power.

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3.2 Login
User can login and logout of the DVR system. User cannot do any other operations except changing the multi-screen
display once logout. Admin has full control over DVR.
Fig 3-1 Login
Notice: the default user name and password is “admin” and 123456”
For information on how to change password, add or delete users please refer to Fig 3.7 User
management configuration.
3.3 Live Preview
Fig 3-2 Live Preview Interface
The explanation of symbols in the live preview interface:
Symbol
Meaning
Symbol
Meaning
Green
Manual record or time
recording
Red
Alarm
recording
Yellow
Motion detection recording
Figure icon
Motion event

BASIC FUNCTIONS QT426 User Manual
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3.3.1 Live Playback
Click the Play button to playback the record. Refer to Figure3-3. User can operate by clicking the buttons on the
screen.
Fig 3-3 Live Playback

MAIN MENU SETUP GUIDE QT426 User Manual
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4. MAIN MENU SETUP GUIDE
Click right mouse or press ESC button on the front panel, the control bar will display on the bottom of the screen,
refer to Fig 4-1:
Fig 4-1 Main Menu Toolbar
Click the icon beside the screen display mode, a channel select dialog will appear as shown below:
User can checkmark channels from 1-ch to 16-ch at random to display the live pictures. Then click button
to confirm the setting.
Click the Menu button, the interface will pop-up as shown in Fig 4-2; press MENU button on the front
panel or remote control will also display the main interface.
Fig 4-2 Main Menu
Setup