Q'STRAINT QRT-1 Series User manual

Use and Care Manual
THE Q’STRAINT® 4-POINT WHEELCHAIR SECUREMENT SYSTEM AND COMPONENTS
COMPLY WITH ALL APPLICABLE REQUIREMENTS OF SAFETY REGULATIONS
AND STANDARD ISO10542-1:2012, PAS2012 AND UN ECE REGULATION 107 AS APPLICABLE.
VEHICLE ANCHORAGES & ACCESSORIES FOR 4POINT
WHEELCHAIR SECUREMENT SYSTEMS:
QRT 1, 3 & 5 SERIES
Q5000 SERIES
MSERIES

© 2020 Q’Straint®. All Rights Reserved.
QRT™ is a registered trademark of Q’Straint®, Inc.

TABLE OF CONTENTS
READ ALL INSTRUCTIONS PRIOR TO INSTALLATION...........................................................................................................................4
IMPORTANT SAFEGUARDS AND WARNINGS .........................................................................................................................................4
COMPLIANCE .....................................................................................................................................................................................................5
EQUIPMENT........................................................ .................................................................................................................................................6
OPERATIONAL SEQUENCE ............................................................................................................................................................................7
SYSTEM DEFINITIONS .................................................................................................................................................................................89
OPERATING INSTRUCTIONS ...............................................................................................................................................................1017
POWER FAILURE ............................................................................................................................................................................................18
TROUBLESHOOTING .................................................................................................................................................................................1920
MAINTENANCE AND CARE......................................................................................................................................................................... 21
WARRANTY ...................................................................................................................................................................................................... 21
4POINT WHEELCHAIR SECUREMENT SYSTEMS

READ ALL INSTRUCTIONS PRIOR TO USE
• This manual is a comprehensive step-by-step guide for the following 4-point Wheelchair Securement Systems: QER -
Q’straint Electrical Front Retractor, QRT-1 Series - QRT Deluxe, QRT Max & QRT Standard, QRT-3 Series - QRT350e, QRT-5
Series - QRT550e, M-Series & Q-5000 Series
• Make sure to read, understand and follow all these instructions.
• To address any questions relating to ordering parts, operating this 4-Point Wheelchair Securement System, troubleshooting,
maintenance, service or anything else, contact a Q’Straint® authorized dealer.
IMPORTANT SAFEGUARDS AND WARNINGS
SAVE THESE INSTRUCTIONS
• All equipment and components MUST be installed and
serviced by an experienced and trained technician.
• Wheelchairs are not intended to be used as seats in motor
vehicles unless compliant with ISO7176-19.
• System are only compliant with ISO10542-1 for
wheelchairs in forward facing applications.
• The Q’Straint® 4-Point Wheelchair Securement System
MUST only be used with one wheelchair and one occupant
at a time
• The Q’Straint® 4-Point Wheelchair Securement Systems
are complete integrated systems, do not alter or modify
them in any way and do not interchange or substitute any
components. Any deviation from these recommendations
is the responsibility of the installer.
• Electrical Retractors are designed and tested to ONLY
be used as a front tiedown as part of Q’Straint® 4-Point
Securement System.
• Regulations and standards in some countries require the
installation of a shoulder and pelvic belt to be considered
a compliant wheelchair securement system. The Q’Straint®
4-Point Wheelchair Securement System plus compliant
shoulder and pelvic belt (occupant restraint) make a
complete wheelchair securement system.
• If a head restraint is anchored to the vehicle, a vehicle
anchored back restraint MUST be provided to minimize
rearward deection of the wheelchair seatback and
therefore prevent injury.
• Installer is responsible for making sure the installed 4-Point
Wheelchair Securement System meets all applicable
regulations and standards—and that the system works
according to the instructions in the section of this manual
called Testing the Q’Straint® 4-Point Securement System.
• Tie-Down Hooks must be attached to a solid wheelchair
frame (no spokes, wheels or movable components) at an
approximate 45-degree angle with oor.
• DO NOT allow webbing to get twisted inside the retractors
or come in contact with sharp corners and edges.
• Compliant Shoulder and Pelvic Belt Restraint must
go across occupant’s shoulder and pelvis (lap), and not
be worn twisted or held away from the occupant’s body
by wheelchair components. We recommend using both
a pelvic and shoulder belt together and not individually
since it will compromise the performance of the system.
• The Q’straint®4-Point Wheelchair Securement Systems,
components and anchorages have been tested in a
conguration similar to the recommendations in this
manual.
• This Q’straint® 4-Point Wheelchair Securement System and
its components MUST be regularly inspected, cleaned and
maintained—reference the Maintenance and Care section
in this manual.
• The Q’straint®4-Point Wheelchair Securement Systems
should not be operated by anyone who does not have full
comprehension of how the system works or if the system is
not working properly.
• Make sure shoulder belt does not rub against the
occupant’s neck.
• Postural supports and belts MUST not be relied on for
occupant restraint in motor vehicle.
• Auxiliary wheelchair equipment must be eectively
secured to the wheelchair or removed from the wheelchair
and secured in the vehicle during transport.
• Items attached to the wheelchair in front of the wheelchair
occupant, other than foot supports, (for example, trays),
must be removed wherever possible and secured
separately during transportation, in order to reduce the
potential for injury to the wheelchair occupant and others
in the vehicle.
• These 4-Point Wheelchair Securement Systems and
all system components including oor and wall
anchorages MUST be replaced after a vehicle collision.
• Broken and worn components MUST be replaced.
• All damages and defects MUST be reported to supervisor
and Q’Straint®.
• Airbags should be used only as an added safety device
in conjunction with a wheelchair securement system, a
shoulder and pelvic belt restraint system that are compliant
with the requirements of SAE J2249, ANSI/RESNA WC-4
SECTION 18, ISO 10542-1, UNECE Regulation 16 or CSA
Z605.
• The airbag MUST be disconnected if the wheelchair
occupant is positioned less than 7”(177.8mm) from the
airbag unit, or if an aftermarket device is installed to block
the deployment of the airbag.
• Keep loose articles of clothing away from retractors.

• The QER, QRT 1,3, 5, Q5000, M-Series series 4-point 4-Point Wheelchair Securement Systems and components
comply with all applicable requirements of safety regulations and standard ISO10542-1:2012, PAS2012 and UN ECE
Regulation 107, as applicable.
• QRT-1 (used with either QRT1 or QER at the front), Q-5000 & M-Series Systems are dynamically crash tested at 30mph
(48kph), 20g, using a 85kg forward facing surrogate wheelchair and a 78kg Anthropomorphic Test Device (ATD). The ATD is
restrained by both shoulder and pelvic belt restraints.
• QRT350e used with either QRT1 or QER (at the front), are dynamically tested at 30mph (48kph), 20g, using both a 85kg and
150Kg forward facing surrogate wheelchair and a 78kg Anthropomorphic Test Device (ATD). The ATD is restrained by both
shoulder and pelvic belt restraints.
• QRT550e used with either QRT1 or QER (at the front).- are dynamically tested at 30mph (48kph), 20g, using both a 85kg and
200 Kg forward facing surrogate wheelchair and a 78kg Anthropomorphic Test Device (ATD). The ATD is restrained by both
shoulder and pelvic belt restraints.
COMPLIANCE

6
EQUIPMENT
Functionality of Q’Straint® Manual Tiedown Straps
1
4
1
32
24
3
23
4
1
Q5000 REAR TIEDOWN
Q5000 FRONT TIEDOWN
M-SERIES FRONT & REAR TIEDOWN
1. Anchorage
2. Webbing Loop
3. Adjuster
4. Hook
5. Shoulder Belt Pin Connector
1
2
4
5
1. Red Release Lever
2. Connecting Pin on Retractor
(for occupant restraint)
3. Frame and cover
4. Webbing
5. J-Hook
(universal wheelchair securement)
6. Retractor Knobs
(manually tension webbing)
Functionality of Q’Straint® Retractors
3
6
5

7
OPERATIONAL SEQUENCE
Reference the Operating Instructions Section in this manual for complete instructions.
The following is a quick guide on how the Electrical Retractor and QRT (QER-QRT) System and 4 point (QRT) Wheelchair
Securement System works..
FRONT ELECTRICAL AND REAR
QRT MECHANICAL RETRACTORS
1
2
3
FRONT AND REAR QRT
MECHANICAL RETRACTORS
1
2
3
FRONT AND REAR MANUAL
TIEDOWNS
1
2
3

8
SYSTEM DEFINITIONS
Front Electrical Retractor
J-Hook
QER Electrical Retractor
Webbing
J-Hook
Webbing
QRT Retractor
Red Release Lever
J-Hook
Webbing
Retractor
Red Release Lever
Pin on Rear Retractor
QRT Retractor
Solid Frame Members
FRONT MANUAL STRAP TIEDOWN REAR MANUAL STRAP TIEDOWN
Front Mechanical Retractor
Webbing
Adjuster
Pin on Rear Manual
Tiedown Strap

9
SYSTEM DEFINITIONS
Q5000 Pelvic Belt Pin
Connector
Tie-Down Angles
45º
30º 40º
60º
32º
20º
27”
(685mm)
34”
(865mm)
13”
(330mm)
15”
(380mm)
6º
11º
Please CONTACT Q’Straint® in the event that the vehicle’s geometry is outside the recommended installation instructions.
REAR VIEW SIDE VIEW FRONT VIEW
48” - 54”
(1220mm - 1520mm)
Wheelchair
Reference Plane
Wheelchair
Reference Plane
Front
Securement Points
Rear
Securement Points
Shoulder Belt Pin Connector
Pelvic Belt Pin Connector
Retractor Knobs
Rear Retractor Closest to Aisle
Red Release Lever
Rear Retractors
QRT Shoulder & Pelvic Belt Pin ConnectorQRT Shoulder Belt Pelvic Connector
Slide ‘n Click
L-Track
Shoulder Belt Height Adjuster
Shoulder Belt
Removable Pelvic Belt
Pelvic Belt Pin Connector
Pin on Rear Retractor
Shoulder Belt Pin Connector
QRT Shoulder and Pelvic Belt Restraint
K12 Tongue and Buckle
Pin on Rear Retractor

10
OPERATING INSTRUCTIONS
SECURING WHEELCHAIR
A
B
C
D
1. Front (QER) Electrical Retractors: (If front retractors
are not electrical follow steps 4-10.) Prior to entering
vehicle, park wheelchair behind ramp, lock wheelchair
brakes and power on Electrical Retractors (A).
2. Pull both J-Hooks, attach them to solid wheelchair
frame, power o Electrical Retractors and unlock
wheelchair brakes (B).
3. Use CAUTION as you push wheelchair up ramp and into
wheelchair Securement Zone (C). Proceed to step 7.
4. Front Mechanical Retractor/Manual Front Tiedowns:
Center wheelchair facing forward in Securement Zone
(D).
Power On
Power O

11
SECURING WHEELCHAIR
5. Attach Front Retractor or Manual Front Tiedown into
oor anchorage points and lock them in place (E).
If the KIT has 2 QRT-1 (Deluxe or Max) and
2 QRT350e or QRT550e Retractors (the bigger
retractors), ensure the 2 QRT-1 Retractor are
used at the front
6. Completely pull out each Webbing and attach J-hook to
solid frame member. (F).
MANUAL TIEDOWNS – Pull end of webbing loop to
remove slack in webbing strap.
7. Attach QRT Rear Retractors or Rear Manual Tiedowns
into oor anchorage points and lock them into place
(G).
8. Completely pull out each Webbing and attach hook to
solid frame member (H).
Keep loose articles
of clothing away
from retractors.
Make sure to follow
the tie down angles
in illustration (J).
9. QRT RETRACTORS: Move wheelchair forward and back
to remove webbing slack or manual tension webbing
with retractor knobs (K).
MANUAL M-SERIES TIEODOWNS: Pull on end of webbing
loop to remove slack.
MANUAL Q-5000 TIEDOWN: Pull adjuster back and forth
to remove slack in the webbing. Push down to lock into
place (L).
10. Lock wheelchair brakes (or power o electric chair).
E F
J
G
H
K
Retractor Knobs
Retractor Knobs
45º
30º 40º
60º
32º
20º
27”
(685mm)
34”
(865mm)
13”
(330mm)
15”
(380mm)
6º
11º
Please CONTACT Q’Straint® in the event that the vehicle’s geometry is outside the recommended installation instructions.
REAR VIEW SIDE VIEW FRONT VIEW
48” - 54”
(1220mm - 1520mm)
Wheelchair
Reference Plane
Wheelchair
Reference Plane
Front
Securement Points
Rear
Securement Points
L
Q-5000 Adjuster

12
SECURING PASSENGER
M
N
O
RETRACTABLE COMBINATION LAP/SHOULDER BELT
SYSTEMS
11. Attach Shoulder belt Pin Connector to Pin on Rear
Retractor closest to the Wall (M)
12. Attach remoevable pelvic belt to pin on rear retractor
closest to the aisle (N).
13. Pull the Shoulder Belt over occupant’s chest and
buckle Shoulder Belt Pelvic Connector to Removable
Pelvic Belt (O).
Go to step 19.
RETRACTABLE COMBINATION LAP/SHOULDER
BELT SYSTEMS WITH K12 BUCKLE STALKS
14. Attach tongue (2) on end of shoulder belt to Buckle Stalk
closest to the Wall (P)
15. Pull the Shoulder belt over Occupant chest and insert
tongue (1) into the Buckle stalk closest to the Aisle.
Go to step 19.
Pin on Rear Retractor
Shoulder Belt Pin Connector
Removable Pelvic Belt
Pelvic Belt Pin Connector
Pin on Rear Retractor
Shoulder Belt
Removable Pelvic Belt
Shoulder Belt Pelvic Connector
RETRACTABLE COMBINATION LAP/SHOULDER BELT SYSTEMS- Steps 11+
RETRACTABLE COMBINATION LAP/SHOULDER BELT SYSTEMS with BUCKLE STALKS - Steps 14+
SEPARATE SHOULDER AND PELVIC BELTS – Steps 16+
P
AISLE
WALL
TONGUE 1
Wheelchair Width
0-25mm 0-25mm
TONGUE 2

13
SECURING PASSENGER
SEPARATE SHOULDER BELT AND PELVIC BELTS
16. Attach Pelvic belt Pin Connectors onto Pins on Rear
Retractors (Q) or Tiedown Straps (R)
Check that the Buckle Release is nearest to the
Occupants Hip on the Aisle Side (opposite side to
shoulder belt)
17. Connect 2 halves of Pelvic belt together (S)(T).
18. Pull the Shoulder belt over Occupant chest and attach
shoulder belt pin connector to the lapbelt pin: QRT System
(S), Q-5000 System (T).
All OCCUPANT BELT SYSTEMS
19. Adjust Shoulder Belt Height so that Shoulder Belt rests on
occupant’s shoulder (U) (V).
Make sure Shoulder Belt does not rub against the
occupants neck (V).
20. After occupant and vehicle are secure -- they are ready for
transport.
Q
Pin on Rear Retractor
Pelvic Belt Pin Connector
R
T
S
UV
Shoulder Belt Height Adjuster
Shoulder Belt
Pelvic Belt Pin Connector

14
Shoulder Belt Pelvic Connector
Removable Pelvic Belt
RELEASING PASSENGER
X
Y
Z
21. Disconnect the Shoulder belt from the lapbelt (W)
or Unbuckle Shoulder Belt Pelvic Connector from
Removeable Pelvic Belt /Buckle Stalk (X).
22. For Removeable Shoulder belts, Remove Shoulder belt
and place in storage pouch.
23. Detach occupant belt(s) from the Pin Connectors on the
Rear tiedowns (Y). Check the occupant belt(s) are free of
the wheelchair. Place any removeable belts in storage.
24. If applicable, attach Velcro on Shoulder Belt Connector
to Velcro on Shoulder Belt Height Adjuster (Z) and return
Shoulder Belt to storage position.
FOR OCCUPANT BELTS WITH K12 BUCKLES
25. Unbuckle tongue from buckle stalk closest to the wall.
Ensure lapbelt is free of the wheelchair.
26. Stow the occupant belt by attaching the tongue at end
of shoulder belt, into the tongue closest to the wall.
Pin on Rear Retractor
Removable Pelvic Belt
Pelvic Belt Pin Connector
Shoulder Belt Pin Connector
Shoulder Belt Height Adjuster
Velcro
W
W

15
RELEASING WHEELCHAIR
DD
BB
AA
27. Press Red Release Levers on QRT Rear Retractors and
detach J-Hooks from wheelchair and slowly return them
to retractors (X).
Manual Tiedown Straps, Press release lever on
adjuster to loosen webbing and detach hooks
from wheelchair.
28. Remove rear reatractor or rear tiedown straps from oor
anchorage points and place in storage (BB).
29. Front Electrical Retractors: (If front tiedowns/
retractors are not electrical follow steps 27-29.)
Unlock wheelchair brakes (or power on electric chair),
power on Electrical Retractors and move wheelchair
forward to unlock retractors (CC).
30. Use CAUTION going down ramp (DD).
J-Hook
Red Release Lever
QRT-350E Rear Retractors
Rear Retractors
Floor Anchorage
Power On
CC

16
RELEASING WHEELCHAIR
31. Position wheelchair on the ground and lock wheelchair
brakes (or power o electric chair) (EE).
32. Detach J-Hooks from wheelchair, slowly return them to
retractors and power o Electrical Retractors (FF).
Keep loose articles of clothing away
from retractors.
34. Unlock wheelchair brakes (or power on electric chair)
and place wheelchair in a secure area (GG).
35. Front Mechanical Retractors: Press Red Release
Levers on QRT front retractors and detach J-Hooks from
wheelchair and slowly return them to retractors (HH).
Manual Tiedowns: Press Release Lever on manual belt,
loosen webbing and detach J-hooks from wheelchair.
GG
FF
EE
Power O
QRT Deluxe Retractors
Red Release Lever
HH

17
RELEASING WHEELCHAIR
36. Remove Retractors or straps from Floor Anchorage
points (II) and place in storage.
37. Unlock wheelchair brakes (power on electric chair).
Wheelchair occupant is ready to exit vehicle (JJ).
JJ
II

18
POWER FAILURE  ELECTRIC RETRACTORS
KK
LL
MM
J-Hook
Red Release Lever
QRT-350E Rear Retractors
Webbing is Locked in Place
Power Failure
1. Release Occupant Restraint (Shoulder and Pelvic Belt) (KK).
2. Rear Retractors: Press Red Release Levers on QRT
Rear Retractors and detach J-Hooks from wheelchair
and slowly return them to retractors (LL). Remove Rear
Retractors from Floor Anchorage points and place in
storage.
Keep loose articles of clothing away
from retractors.
3. Front Electrical Retractors: The Electrical Retractors will
not release the webbing if there is a power failure (MM).
In an Emergency: If retractors do not release
webbing, cut the webbings at an angle. For safety
reasons, we recommend using the Q’Straint®
emergency Cutter to cut Webbings at an angle.
(Q’Straint® Emergency Cutter—sold separately)
If NOT an Emergency. Make sure the wheelchair cannot
roll forward. It is highly recommended a second person is
present to assist.
Disengage the wheelchair brakes, but do not allow the
wheelchair to roll forward at all.
Take hold of the Electrical retractor hook and webbing
to ensure the webbing is not retracted back into the
reatractor.
Ensure someone is standing behind the wheelchair, move
the wheelchair forward to release tension on the webbing
and then have the other person, remove the electrical
retractor hooks from the wheelchair. Slowly return hook to
retractor.
Carefully, continue to remove the wheelchair from the
vehicle.
4. Use CAUTION going down ramp. Position wheelchair
on the ground and lock wheelchair brakes (or power o
electric chair).

19
TROUBLESHOOTING
PROBLEM IMAGE ANSWER
The webbing is twisted inside
the retractor.
Press and hold Red Release Lever then pull
J-Hook until webbing is straight.
The retractor(s) is (are) not
releasing the webbing.
Press and hold Red Release Lever to release
webbing from retractor.
It’s an Emergency and the
retractor(s) is (are) not releasing
the webbing.
Press and hold Red Release Lever then pull
J-Hook—if retractor(s) is (are) not releasing the
webbing(s), cut webbing(s) at an angle.
The retractor(s) is (are)
not working.
Call a Q’Straint® authorized dealer.
The webbing is slacking.
Retractors: Move wheelchair forward and back
to remove slack from webbing and self-tension,
or manually tensions webbing with retractor
knobs.
Manual Tiedowns: Pull end of webbing loop to
tension the webbing

20
PROBLEM IMAGE ANSWER
TROUBLESHOOTING
The Electrical Retractors are not
releasing the webbing.
The Electrical Retractors MUST be powered
on and wheelchair moved forward in order
for the webbing to be released.
Can the J-Hooks of the Electrical
Retractors be attached to
wheelchair once inside vehicle?
This is NOT recommended. J-Hooks should be
attached to wheelchair before going up the ramp
because in case of an emergency the J-Hooks
will hold wheelchair in place.
In Case of Power Failure: Electrical Retractors will NOT release the
webbing. Do NOT move wheelchair forward as
this will only tighten the webbing grip.
It’s an Emergency and there
is a Power Failure. Electrical Retractors will NOT release the
webbing, cut the webbings at an angle.
Once Power is restored, will the
Electrical Retractors work?
Yes, Power on Electrical Retractors and move
wheelchair forward in order for retractors to
unlock.